Difference between revisions of "Help Desk"

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== Contacting the Help Desk==
  
[[Printing|How to Map a Network Printer]]
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You may contact Information Technology by submitting a ticket, or calling our Helpdesk 973-720-4357.
  
[[VPN Remote Access]]
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Monday–Thursday: 8:30AM-10:00PM
 
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Friday: 8:30AM-6:00PM
[[Java 1.7 INB fix]]
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Saturday: 9:00AM-5:00PM
 
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Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)
[[Changing Your Password on Mac OS X]]
 
 
 
[[Mac OS Managed Installs & Updates]]
 
 
 
[[Remote Desktop]]
 

Revision as of 16:07, 20 May 2020

Contacting the Help Desk

You may contact Information Technology by submitting a ticket, or calling our Helpdesk 973-720-4357.

Monday–Thursday: 8:30AM-10:00PM Friday: 8:30AM-6:00PM Saturday: 9:00AM-5:00PM Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)