Help Desk: Difference between revisions

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[[How to Map a Network Printer]]


[[Web VPN]]


[[Updating Laptop Virus Definitions]]
== Contacting the Help Desk==


[[Java 1.7 INB fix]]
You may contact Information Technology by submitting a ticket through the Help Desk website at [http://wpunj.edu/help wpunj.edu/help]. Log in using your WPU credentials.


[[Changing Your Password on Mac OS X]]
For more information on how to enter a ticekt, please visit [[Web Help Desk]]


[[Mac OS Managed Installs & Updates]]
You can also reach the Help Desk by calling us at 973-720-4357.
{{User Services Hours}}</div>


[[Remote Desktop]]
==In-person Help Desk Technology Support==
 
For in-person assistance, our stations can be found at the following locations:
 
Cheng Library Instruction & Research Technology Suite<br>
Science East Room 3054<br>
1600 Valley Road Room G061<br>
College Hall Room 140<br>

Latest revision as of 15:12, 29 June 2023

Redirect to:

Contacting the Help Desk

You may contact Information Technology by submitting a ticket through the Help Desk website at wpunj.edu/help. Log in using your WPU credentials.

For more information on how to enter a ticekt, please visit Web Help Desk

You can also reach the Help Desk by calling us at 973-720-4357.

Regular Work Day Schedule

  • Monday–Thursday: 8:30AM-10:00PM
  • Friday: 8:30AM-6:00PM
  • Saturday: 9:00AM-5:00PM
  • Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)

In-person Help Desk Technology Support

For in-person assistance, our stations can be found at the following locations:

Cheng Library Instruction & Research Technology Suite
Science East Room 3054
1600 Valley Road Room G061
College Hall Room 140