Difference between revisions of "Help Desk"
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| − | + | == Contacting the Help Desk== | |
| − | [ | + | You may contact Information Technology by submitting a ticket through the Help Desk website at [http://wpunj.edu/help wpunj.edu/help]. Log in using your WPU credentials. |
| − | [[Web | + | For more information on how to enter a ticekt, please visit [[Web Help Desk]] |
| − | + | You can also reach the Help Desk by calling us at 973-720-4357. | |
| − | + | Monday–Thursday: 8:30AM-10:00PM<br> | |
| + | Friday: 8:30AM-6:00PM<br> | ||
| + | Saturday: 9:00AM-5:00PM<br> | ||
| + | Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)<br> | ||
| − | + | ==In-person Help Desk Technology Support== | |
| − | + | For in-person assistance, our stations can be found at the following locations: | |
| − | + | Cheng Library Instruction & Research Technology Suite<br> | |
| + | Science East Room 3054<br> | ||
| + | 1600 Valley Road Room G061<br> | ||
| + | College Hall Room 140<br> | ||
Latest revision as of 16:24, 20 May 2020
Contacting the Help Desk
You may contact Information Technology by submitting a ticket through the Help Desk website at wpunj.edu/help. Log in using your WPU credentials.
For more information on how to enter a ticekt, please visit Web Help Desk
You can also reach the Help Desk by calling us at 973-720-4357.
Monday–Thursday: 8:30AM-10:00PM
Friday: 8:30AM-6:00PM
Saturday: 9:00AM-5:00PM
Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)
In-person Help Desk Technology Support
For in-person assistance, our stations can be found at the following locations:
Cheng Library Instruction & Research Technology Suite
Science East Room 3054
1600 Valley Road Room G061
College Hall Room 140