Computer Renewal Program New PC: Difference between revisions

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[[image:Crp-computers-stacked.JPG|right|400px]]
[[image:Windows_10_Logo.png|right|400px]]
Your computer has recently been replaced through the Computer Renewal Program for full-time faculty and staff.  The standard university software applications and any additional non-standard licensed applications that you requested have already been installed along with selected files and settings from your previous PC.
This computer has been recently replaced or reconfigured through the Computer Renewal Program and your files, university standard applications, and any non-standard university licensed applications that you requested should already be installed.


Your files and settings have been backed up to a network drive and can be restored by our staff. If you have been saving files to your <code>U:\</code> drive (which is also your <code>K:\User Folders\<name></code> directory), then you will have immediate access to them through that directory.
If you are missing software, it may be located in the Software Center along with other university applications and can be downloaded at any time.  Search [[Software Center]] on the start menu or [https://www.wpunj.edu/helpdesk submit a ticket].
 
If the software application you need is not available in the Software Center or if you are missing files, please contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.
 
All computer equipment returned to the Computer Renewal Program receives a full data wipe after backup of the hard drive is confirmed.  The equipment is then evaluated by our technicians, and if it can be reused, is sent to our central inventory. All other computing equipment is sent to a disposal company which will erase the hard drives again and send us certification that all data has been destroyed.
 
For future reference, in the event that there is hardware failure or damage to your computer due to breaks, drops, or spills, please also contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.  


Thank you,
Thank you,
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===Additional Information===
===Additional Information===
* If there's an application that you'd like, but it's not on your PC, search [[Software Center]] on the Start menu or [https://www.wpunj.edu/helpdesk submit a ticket].
 
* Learn more about new [[Windows 10 Features]]!
* Access Microsoft Office in the cloud with [[Microsoft Office 365]]!
* Access Microsoft Office in the cloud with [[Microsoft Office 365]]!
* Learn how to access WPUNJ resources from off campus using [[VPN_Remote_Access|VPN]]
* Learn how to access WPUNJ resources from off campus using [[VPN_Remote_Access|VPN]]
* Did you know that you can access your telephone [[voicemail]] online?
* Did you know that you can access your telephone [[voicemail]] online?
[[Category:Windows]]
[[Category:Apple]]
[[Category:Help Desk]]

Revision as of 15:26, 14 May 2020

Windows 10 Logo.png

This computer has been recently replaced or reconfigured through the Computer Renewal Program and your files, university standard applications, and any non-standard university licensed applications that you requested should already be installed.

If you are missing software, it may be located in the Software Center along with other university applications and can be downloaded at any time. Search Software Center on the start menu or submit a ticket.

If the software application you need is not available in the Software Center or if you are missing files, please contact the Help Desk by entering a ticket or by calling 973-720-4357.

All computer equipment returned to the Computer Renewal Program receives a full data wipe after backup of the hard drive is confirmed. The equipment is then evaluated by our technicians, and if it can be reused, is sent to our central inventory. All other computing equipment is sent to a disposal company which will erase the hard drives again and send us certification that all data has been destroyed.

For future reference, in the event that there is hardware failure or damage to your computer due to breaks, drops, or spills, please also contact the Help Desk by entering a ticket or by calling 973-720-4357.

Thank you,

Computer Renewal Program Deployment Team

Additional Information

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