Computer Renewal Program New PC: Difference between revisions

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Your computer has recently been replaced through the Computer Renewal Program for full-time faculty and staff.  The standard university software applications and any additional non-standard licensed applications that you requested have already been installed along with selected files and settings from your previous PC. Please contact the Help Desk at extension x'''4357''' if you have any questions regarding the installation.
Your computer has recently been replaced through the Computer Renewal Program for full-time faculty and staff.  The standard university software applications and any additional non-standard licensed applications that you requested have already been installed along with selected files and settings from your previous PC. Please contact the Help Desk at extension x'''4357''' if you have any questions regarding the installation.


Take a moment to look at the Software Center (search ‘Software’ in the start menu) and browse your available software installations in the Available Software tab. You will now be able to select and install available software from this window. For additional software requests, please submit a ticket via [[https://www.wpunj.edu/helpdesk| Web Helpdesk]].
Take a moment to look at the Software Center (search ‘Software’ in the start menu) and browse your available software installations in the Available Software tab. You will now be able to select and install available software from this window. For additional software requests, please submit a ticket via [https://www.wpunj.edu/helpdesk| Web Helpdesk].


All your previous PC’s files and settings have been backed up to a network drive and can be restored by our staff, however, if you have been saving files to your U:\ drive (which is also your K:\User Folders\<name> directory), then you will have immediate access to them through that directory.
All your previous PC’s files and settings have been backed up to a network drive and can be restored by our staff, however, if you have been saving files to your U:\ drive (which is also your K:\User Folders\<name> directory), then you will have immediate access to them through that directory.

Revision as of 11:29, 13 June 2013

Your computer has recently been replaced through the Computer Renewal Program for full-time faculty and staff. The standard university software applications and any additional non-standard licensed applications that you requested have already been installed along with selected files and settings from your previous PC. Please contact the Help Desk at extension x4357 if you have any questions regarding the installation.

Take a moment to look at the Software Center (search ‘Software’ in the start menu) and browse your available software installations in the Available Software tab. You will now be able to select and install available software from this window. For additional software requests, please submit a ticket via Web Helpdesk.

All your previous PC’s files and settings have been backed up to a network drive and can be restored by our staff, however, if you have been saving files to your U:\ drive (which is also your K:\User Folders\<name> directory), then you will have immediate access to them through that directory.

It is important to note that files should never be saved to your desktop. Files that are not saved on the network cannot be backed up or restored by Information Systems.

In addition, your Microsoft Office applications have been upgraded to Microsoft Office 2010. While there are minimal changes between Office 2007 and Office 2010, questions can be directed to the Help Desk.


Thank you,

Computer Renewal Program Deployment Team