Category:Collaborate Web Conferencing: Difference between revisions

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== [http://www.blackboard.com/support-for-blackboard-collaborate.aspx Use this address for Collaborate support issues 24x7!] ==
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[https://en-us.help.blackboard.com/Collaborate/Ultra/Participant/050_Support/Participant_FAQs Frequently asked Questions for Participants] </td></tr>
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[https://blackboard.secure.force.com/btbb_publichome?dfprod=Collaborate '''Collaborate Support''']<br>
== Blackboard Collaborate Ultra ==
Available 24 Hours / Day - 7 Days / Week) Ticket, Live chat, telephone
Blackboard Collaborate Ultra is a new version of the old Collaborate.  The old version was difficult to access and wasn't always stable, based in part on dependency on the wrong kind of software.  The new version is explicitly built for use in web browsers (Note: Google Chrome offers the best experience) and offers easier access and a more stable environment.</td></tr>
 
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== Navigating the documentation ==
Bb has a number of different Collaborate products including both Moodlerooms and the old version.  Throughout the tutorials the interface will continually ask you if you're in the right place.  You don't want to see content from the original version, you don't need Moodlerooms; We're using Collaborate Ultra and users should avoid guides for SAS, the Original Experience, and Moodlerooms.</td></tr>
 
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== MODERATORS ==
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== [https://youtu.be/UWX2kRazC-s Overview ] ==
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<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/010_Ultra What's the Ultra Experience]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/000_What's_New What's New]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/020_Browser_Support Browser Support]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/077_Roles Roles]</td>
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== [https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/030_Get_Started Getting Started] ==
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<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/030_Get_Started/Add_a_Profile_Picture Add a profile picture]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/030_Get_Started/Audio_and_Video_Set_Up Audio/video Setup]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/030_Get_Started/Navigation Find your way around]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/030_Get_Started/Use_The_Tools Using the Tools]</td>
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== [https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/060_Conduct_a_Meeting Conducting a Meeting] ==
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<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/060_Conduct_a_Meeting/000_Prepare_For_Your_Session Prepare for a session]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/060_Conduct_a_Meeting/Start_the_Camera_and_Microphone Start the Camera &amp; Mic]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/060_Conduct_a_Meeting/Monitor_Participants Monitor Participants]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/077_Roles Roles]</td>
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<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/060_Conduct_a_Meeting/Share_Content Share Content]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/070_Collaboration/Edit_Shared_Content Edit Shared Content]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/100_Support Application Sharing Issues]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/060_Conduct_a_Meeting/Record_Sessions Record Session ]</td>
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<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/070_Collaboration/Manage_Raised_Hands Manage Raised Hands]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/070_Collaboration/Promote_Participants Promote Participants to Moderator]
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[https://itwiki.wpunj.edu/index.php/Category:Blackboard_-_Faculty Bb IT Wiki for Faculty]</td>
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[https://itwiki.wpunj.edu/index.php/Category:Blackboard_-_Students Bb IT Wiki for Students]</td>
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== Moderators ==
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== Support ==
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<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/076_Accessibility Accessibility]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/075_Live_Closed_Captioning Live Closed Captioning]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Moderator/100_Support FAQs for Moderators]</td>
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[h]</td>
[http://bit.ly/wpunj-collab-support Click Here to Contact Collaborate Support 24 hours a day, seven days a week!] </td></tr>
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== PARTICIPANTS ==
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== Introduction ==
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<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Participant/010_Ultra What is the Ultra Experience]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Participant/030_Get_Started Getting Started]</td>
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[]</td>
== Using Blackboard Collaborate ==
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<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Participant/010_Ultra What is the Ultra Experience]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Participant/020_Browser_Support What browser should I use?]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Participant/047_In_Your_Course/Blackboard_Learn_Classic How do I join a session]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Participant/030_Get_Started/Navigation Know the Views]</td>
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<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Participant/030_Get_Started/Add_a_Profile_Picture Add a Profile Picture]</td>
[h]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Participant/030_Get_Started/Audio_and_Video_Set_Up Audio and Video Setup]</td>
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<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Participant/030_Get_Started/Session_Best_Practices Session Best Practices]</td>
[]</td>
<td width="25%">[https://en-us.help.blackboard.com/Collaborate/Ultra/Participant/030_Get_Started/Use_The_Tools Use the Tools]</td>
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== [http://www.blackboard.com/support-for-blackboard-collaborate.aspx Use this address for Collaborate support issues 24x7!] ==
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Revision as of 09:20, 20 July 2017

Collaborate Support
Available 24 Hours / Day - 7 Days / Week) Ticket, Live chat, telephone

Bb IT Wiki for Faculty Bb IT Wiki for Students  

 


Moderators

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