Announcements - Campus wide: Difference between revisions

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::[http://www.wpunj.edu/helpdesk www.wpunj.edu/helpdesk]
::[http://www.wpunj.edu/helpdesk www.wpunj.edu/helpdesk]
Procedure to enter a new ticket in web helpdesk:
Procedure to enter a new ticket in web helpdesk:
:Log in using your WPU credentials.
# Log in using your WPU credentials.
:Select New Ticket
# Select New Ticket
:Enter your last name and click search.
# Enter your last name and click search. The ticket will guide you to enter all the information required.
::The ticket will guide you to enter all the information required.
# When ticket information is complete, click save and email at the bottom.
:When ticket information is complete, click save and email at the bottom.





Revision as of 11:10, 20 May 2013

Submitting Announcements

Requests must be submitted using the web helpdesk ticket system located here:

www.wpunj.edu/helpdesk

Procedure to enter a new ticket in web helpdesk:

  1. Log in using your WPU credentials.
  2. Select New Ticket
  3. Enter your last name and click search. The ticket will guide you to enter all the information required.
  4. When ticket information is complete, click save and email at the bottom.


IMPORTANT NOTES

  • Announcements are sent Monday through Friday once only. They also display in WPconnect.
  • All announcements must be submitted by 11:15 a.m. in order to be sent out the same day.
  • All students need to have their announcements approved by the Dean of Students.
  • If the announcement is coming from a group or club the director that the group or club reports to should send the announcement.
  • Any announcement determined to be outside of WPUNJ business function may require approval from the respective Vice President's Office of the department submitting the request