Help Desk
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Contacting the Help Desk
You may contact Information Technology by submitting a ticket through the Help Desk website at wpunj.edu/help. Log in using your WPU credentials.
For more information on how to enter a ticekt, please visit Web Help Desk
You can also reach the Help Desk by calling us at 973-720-4357.
Regular Workday Schedule
- Monday–Thursday: 8:30AM-10:00PM
- Friday: 8:30AM-6:00PM
- Saturday: 9:00AM-5:00PM
- Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)
In-person Help Desk Technology Support
For in-person assistance, our stations can be found at the following locations:
Cheng Library Instruction & Research Technology Suite
Science East Room 3054
1600 Valley Road Room G061
College Hall Room 140