Help Desk

Contacting the Help Desk

You may contact Information Technology by submitting a ticket through the Help Desk website at wpunj.edu/help. Log in using your WPU credentials.

For more information on how to enter a ticekt, please visit Web Help Desk

You can also reach the Help Desk by calling us at 973-720-4357.

Monday–Thursday: 8:30AM-10:00PM
Friday: 8:30AM-6:00PM
Saturday: 9:00AM-5:00PM
Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)

In-person Helpdesk Technology Support

For in-person assistance, our stations can be found at the following locations:

Cheng Library Instruction & Research Technology Suite
Science East Room 3054
1600 Valley Road Room G061
College Hall Room 140