Capturing a Screenshot

This article shows you how to take a screenshot of your screen. Screenshots are useful pieces of information when troubleshooting technical problems.

PC

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Windows 10

To take a snapshot of something on your screen, you will need to open the "Snipping Tool."

1. Select the start button and type "snipping tool" and then select it from the list of results.

1. Select how you want to take the snapshot.

Free-form snip. Draw a free-form shape around an object. Rectangular snip. Drag the cursor around an object to form a rectangle. Window snip. Select a window, such as a browser window or dialog box, that you want to capture. Full-screen snip. Capture the entire screen.

Mac

Press Command-Shift-3 on your keyboard. A screenshot of your entire screen is taken and saved to your desktop.