Wireless Won't Connect

From William Paterson University - Information Technology's Wiki
Revision as of 09:02, 9 June 2015 by Coverc (talk | contribs) (Created page with "With the new authentication method used to connect to WP Wireless and some changes in Mac OS 10.10.x, occasionally a computer will fail to reconnect to wireless after sleeping...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigation Jump to search

With the new authentication method used to connect to WP Wireless and some changes in Mac OS 10.10.x, occasionally a computer will fail to reconnect to wireless after sleeping or being off campus.

Wi-fi not connecting.png

Symptoms typically include the wifi icon repeatedly trying to connect or sometimes an exclamation point. To remedy this problem do the following:

1) Open System Preferences

System preferences.png

2) Select the "Network" pane.

Network pane.png

3) Select Wi-Fi

Select wifi.png

4) Click "Connect" next to the 801.11 text.

Click connect.png

5) Enter your credentials if/when asked.

Enter university credentials.png

After a bit of background processing you should be connected and the wi-fi icon should change to the connected state.

Wifi-connected.png