Android Email Settings

To setup email on your Android smartphone please use the following information. These instructions may differ from phone to phone because of the different versions of Android available and the way different carriers implement the Email client.

If you are having difficulty configuring your email we suggest that you contact your service provider with the information present in this article. Given the many different variations of Android, our documentation cannot address all situations. Your service provider will be of the best assistance.

Students

Please note, the student instructions have changed as of Wednesday October 23, 2013. Please update your settings to reflect the new configuration.

1. From the Applications menu, select Email. This application may be named Mail on some versions of Android.
2. Type your full email address, for example sarah@student.wpunj.edu, and your password, and then select Next.
3. Select Exchange account. This option may be named Exchange ActiveSync on some versions of Android.
4. Enter the following account information and select Next.
   1. Domain\Username Type your full email address in this box. If Domain and Username are separate text boxes in your version of Android, leave the Domain box empty and type your full email address in the Username box.
   2. NOTE On some versions of Android, you must use the domain\username format. For example, if your email address is sarah@student.wpunj.edu, type outlook.office365.com\sarah@student.wpunj.edu. Your username is your full email address.
   3. Use the password that you use to access your account.
   4. Use the address of your Exchange server: outlook.office365.com
5. Select Next and then type a name for this account and the name you want displayed when you send e-mail to others. Select Done to complete the email setup and start using your account.
   1. You may need to wait ten-to-fifteen minutes after you set up your account before you can send or receive e-mail.

Faculty and Staff

If your account has been migrated from Exchange 2003 to Exchange 2010, you will need to delete your email account from your phone and start fresh.

1. From the Applications menu, select Email. This application may be named Mail on some versions of Android.
2. Type your full e-mail address, for example user@wpunj.edu, and your password, and then select Next.
3. Select Exchange account. This option may be named Exchange ActiveSync on some versions of Android.
4. Enter your user name and domain. On some versions of Android, this information will be in the same box and must be entered as wpc\user.
5. Enter your password in the appropriate box.
6. Enter the server as msync.wpunj.edu.

Depending on your phone, you may have to accept security settings when it first connects to the Exchange Server. You must press Activate or Allow.