Capturing a Screenshot

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This article shows you how to take a screenshot of your screen. Screenshots are useful pieces of information when troubleshooting technical problems.

PC

VideoService "youtubehd" not recognized.

Windows 10

To take a snapshot of something on your screen, you will need to open the "Snipping Tool."

Select the start button and type "snipping tool" and then select it from the list of results.

Mac

Press Command-Shift-3 on your keyboard. A screenshot of your entire screen is taken and saved to your desktop.

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