Classroom Technology Support

From William Paterson University - Information Technology's Wiki
Revision as of 07:48, 30 June 2025 by Weberd (talk | contribs) (Adding room types and new lecture hall video link)
Jump to navigation Jump to search

Introduction

Wecome to the Classroom Technology Support Page of the IT WIKI.

Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within Instruction and Research Technology Here you will find documentation and instruction for the various mediated rooms across the campus.

If you experience problems with the projection system in a mediated room, please call (973)720-2308 immediately. We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call immediately, please still report the problem by entering a helpdesk ticket at www.wpunj.edu/help so we can verify and fix the issue for the next user.

Types of rooms we manage


While specialized rooms for specific circumstances do exist on campus, we try to standardize rooms as much as possible in order to help users feel comfortable using any room on campus as well as making campuswide support as efficient as possible. The standard room types are as follows:

Standard Classrooms: These rooms are equipped with a ceiling mounted projector and speakers, a built-in Windows PC or iMac, and a cable that can be connected to a laptop or other device with an HDMI output. These rooms are not paricularly large, do not have and should not generally require speech reinforcement.

Seminar Rooms: These rooms are identical to standard classrooms but add a wireless microphone reciever that can be used with a microphone checked out from the Technical Services window in Hamilton hall. To reserve microphones, use the Technical Services Window Patron Portal at: https://webcheckout.wpunj.edu/sso/patron#!/ If you have questions about borrowing microphones or other equipment, you can call TSW at (973)720-2613.

Lecture Halls: These rooms have the same technology as standard classrooms with the addition of a microphone at the podium and two recievers that can be used with wireless microphones checked out from the Technical Services window in Hamilton hall. An instructional video demonstrating how to use the features of these rooms can be found here- https://youtu.be/cMMVCYEuvug

Solutions to the most common problems


Projection Issues: If the PC shows on the desktop monitor but not on the projection screen, or vice versa, you can fix it by doing the following:

1. Press and hold the windows key and then press "P"
2. Select DUPLICATE from the menu that appears.








This same procedure works if you see a windows logo but not icons or your mouse pointer on one of the screens . (This is extended desktop mode) Please note if using powerpoint, it has additional extended display settings that you may need to change.




Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself and not from the speakers in the room it is likely that the PC settings are incorrect. Please call (973) 720-2308 immediately for assistance.

CTS Managed Locations

Atrium 

  Rooms 114, 123A&B, 125, 144(Auditorium)

Ben Shahn 

  Rooms 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206, 213, 215, 222, 225

College Hall 

  Room 202(Board Rm)

Grant Hall 

  Classrooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall) 

  Conference Rooms: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328

Hamilton Hall 

  Rooms 122(Martini), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303

Hunziker Hall 

  Classrooms 101, 102, 103, 119, 120, 201, 202, 203, 211(Sem), 212, 213(Sem), 

  Conference Rooms: 107, 206, 210b

Library 

  Rooms 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm)

High Mountain East 

  Room 06

Morrison Hall 

  Room 118(Presentation)

Overlook South 

  Level E Radius Room

Power Arts 

  Rooms 109, 122

Raubinger 

  Rooms 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316

Science East 

  Classrooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063, 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041 

  BYOD Labs:  2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025

Science West 

  Classrooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323(Lect Hall) 

  BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309

Shea 

  Rooms 101, 103

Skyline 

  Room 211

University Hall 

  Classrooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313 

  Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358

1600 Valley Road 

  Rooms 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016, 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109

1800 Valley Road 

  Rooms 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254

Wightman Gym 

  Rooms 110A, 202, 203
Retrieved from "https://itwiki.wpunj.edu/index.php?title=Classroom_Technology_Support&oldid=12751"