Help Desk
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Contacting the Help Desk
You may contact Information Technology by submitting a ticket through the Help Desk website at wpunj.edu/help. Log in using your WPU credentials.
For more information on how to enter a ticekt, please visit Web Help Desk
You can also reach the Help Desk by calling us at 973-720-4357.
Summer hours are in effect from May 18 - August 14.
Our regular workday schedule will be in effect during the week of May 25, June 15 and June 29 for holiday weeks. The University is closed Monday May 25, Friday June 19 and Friday July 3.
Summer/Extended Workday
- Monday–Thursday: 8:00AM-5:15PM (On-call support until 10pm for voicemail)
- Friday: Closed
- Saturday/Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)
Regular Workday Schedule
- Monday–Thursday: 8:30AM-10:00PM
- Friday: 8:30AM-6:00PM
- Saturday: 9:00AM-5:00PM
- Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)
In-person Help Desk Technology Support
For in-person assistance, our stations can be found at the following locations:
Cheng Library Instruction & Research Technology Suite
Science East Room 3054
1600 Valley Road Room G061
College Hall Room 140