Excel Files From Web Dont Open: Difference between revisions

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(Created page with "=Issue= Excel Files from the internet do not open successfully, and instead a blank Excel window appears such as the one below:<BR> [[File:Excel Issue Blank Window.PNG | 600px...")
 
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=Cause=
=Cause=
A security update released in July 2016 that prevents certain file types downloaded from the internet from opening.
A Microsoft security update released in July 2016 that prevents certain file types downloaded from the internet from opening.


=Resultion=
=Resultion=

Revision as of 12:15, 4 August 2016

Issue

Excel Files from the internet do not open successfully, and instead a blank Excel window appears such as the one below:
Excel Issue Blank Window.PNG

Cause

A Microsoft security update released in July 2016 that prevents certain file types downloaded from the internet from opening.

Resultion

  1. Download the file
  2. Open the file location if necessary
    OpenFolder.png
  3. Right click the file > Properties
    ViewFileProperties.png
  4. Unblock the file
    UnblockFile.png