Modern Authentication

You are receiving this email because your WPUNJ account has been identified as using a older method of access, known as Basic Authentication, to access your account within the last 30 days. In order to continue to access your WP email on your device(s,) the settings on your devices will need to be updated.

Please review the information below (also available on our ITwiki at https://itwiki.wpunj.edu/index.php/Modern_Authentication.) You can contact the Information Technology Help Desk at www.wpunj.edu/helpdesk or 973-720-4357 if you have questions or need additional assistance. If you would like to schedule an appointment for a member of the IT Helpdesk to assist you, visit our bookings site to schedule a Teams Meeting.

What is Basic Authentication and why does this need to be updated?

Basic Authentication is an older way of logging in to Microsoft accounts, and it is no longer secure enough for today's security standards. It has been replaced by Modern Authentication, which provides improved account security. This change is needed because Microsoft will be disabling the ability to use Basic Authentication this fall and will only allow account access through Modern Authentication. Modern Authentication is the login method which allows for the use of multifactor authentication, and WPUNJ accounts allow for this added protection using Duo Multifactor Authentication. For more information on Duo Multifactor Authentication, please view a quick video about using Duo as well as our ITwiki article.

Why should I enroll in Duo now?

While Microsoft is disabling Basic Authentication this fall, enrollment in Duo Multifactor Authentication will also be required for all WPUNJ accounts this coming Fall semester. Due to Microsoft's fall deadline for disabling Basic Authentication, we are contacting you to inform you that you will need to recreate the connection to your WPUNJ email account on any device that is not currently set to use modern authentication. If you do not recreate the connection, your device will no longer be able to connect to your email account when Microsoft disables Basic Authentication. Since enrolling in Duo may require you to remove and re-add your account, to avoid having to remove and re-add your account multiple times, we encourage you to enroll in Duo today.

How do I make the switch?

We suggest that you first enroll in Duo, through the Duo enrollment page in WPconnect, and then reconnect your email account on your mobile device or other mail client.

1. Download Duo Mobile App
   1. iOS
   2. Android
2. Enroll in Duo on WPconnect: https://wpconnect.wpunj.edu/duo/defaultStu.cfm
3. Complete the Duo enrollment and activate your Duo Mobile App
4. Remove your WPUNJ email from your mobile device (or other mail client you are using)
5. Re-add your email using the Outlook App (or iOS mail client)
   1. iOS Outlook App download
   2. iOS Mail instructions
   3. Android Outlook App download

More information and special cases

Android users

Please remove your email account from the native mail application. The android native mail application does not support Modern Authentication, you will need to use the Outlook app. Additional information can be found on the ITwiki at Android Email Settings.

iOS users

You can utilize both the native mail application (iOS 11+) or the Outlook mobile app. Additional information can be found on the ITwiki at IOS Email Settings.

PC or Mac users with older Outlook and Mac Mail applications:

You will need to update Outlook and reconnect to your account. Outlook 2016 and Office 365 are supported, as well as mac0S 10.14 or newer.

Need help? Have questions?

You can contact the Information Technology Help Desk at [www.wpunj.edu/helpdesk] or 973-720-4357 if you have questions or need additional assistance. If you would like to schedule an appointment for a member of the IT Helpdesk to help you, visit our bookings site to schedule a Teams Meeting.