Classroom Technology Support

Introduction

Wecome to the Classroom Technology Support Page of the IT WIKI.

Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within Instruction and Research Technology Here you will find documentation and instruction for the various mediated rooms across the campus.

If you experience problems with the technology in a mediated room, please call (973)720-4357 and press "1". We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call right away, please still report the problem by entering a helpdesk ticket when you are able at www.wpunj.edu/help so we can verify and fix the issue for the next user.

Types of rooms we manage

While specialized rooms for specific circumstances do exist on campus, we try to standardize rooms whenever possible in order to help users be comfortable using any room on campus as well as making campuswide support as efficient as possible.
The three most common standard room types are as follows:

Standard Classrooms: These rooms are equipped with a ceiling mounted projector or wall mounted monitor, program audio speakers, a built-in Windows PC or iMac, and a cable that can be connected to a laptop or other device with an HDMI output. These rooms are medium size and as such, should not generally require speech reinforcement. (Microphones)

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Seminar Rooms: These rooms are identical to standard classrooms but add a wireless microphone reciever that can be used with a microphone checked out from the Technical Services window in Hamilton hall. To reserve microphones, use the Technical Services Window Patron Portal here: The TSW Web Checkout Portal
If you have questions about borrowing microphones or other equipment, you can call TSW at (973)720-2613.

Lecture Halls / Auditoriums: These rooms have the same technology as standard classrooms with the addition of a wired microphone at the podium and two recievers that can be used with wireless microphones that must be checked out from the Technical Services window in Hamilton hall.

Here is an instructional video demonstrating how to use the AV functions of these rooms:

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In addition to these room types we also provide support to BYOD labs in the science building, conference rooms, and board rooms across campus. Please report any problems in these rooms to the helpdesk at www.wpunj.edu/help.

Managed Locations

Atrium

  Rooms: 114, 123A&B, 125, 144(Auditorium)

Ben Shahn

  Rooms: 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206(Non-std), 213, 215, 222, 225

College Hall

  Room: 202(Board Rm)

Grant Hall

  Rooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall)
  Conference: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328

Hamilton Hall

  Rooms: 122(Martini-Lect Hall), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303

Hunziker Hall

  Rooms: 101, 102, 103, 119, 120, 201, 202, 203, 207(Sem), 208(Sem), 211(Sem), 212, 213(Sem)
  Conference: 107, 206, 210b

Library

  Rooms: 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm)

High Mountain East

  Room: 06

Power Arts

  Rooms: 109, 122

Raubinger

  Rooms: 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316

Science East

  Rooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063(Lect Hall), 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041
   BYOD Labs: 2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025

Science West

  Rooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323
  BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309

Shea

  Rooms: 101(Custom), 103

Skyline

  Room: 211

University Hall

 Rooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313
  Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358

1600 Valley Road

 Rooms: 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016, 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109

1800 Valley Road

  Rooms: 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254

Wightman Gym

  Rooms: 110A, 202, 203

Mediated Classroom Tips and Tricks

We generally think of Zoom as simply videoconferencing software however many of it's functions can be leveraged for other purposes even when videoconferencing is not needed.

Present wirelessly to the projection screen from your personal device (Laptop/iPad/iPhone) in any PC equipped classroom

It may seem like a lot of steps but in reality it is quite simple. Start a Zoom session on your personal device, click Share Screen, then click on the arrow adjacent to the Participants button and make a note of the Meeting ID (found under the Room System tab)

Go to the teaching station (Podium/Desk/etc) and start up the classroom system by selecting Podium PC on the touchpanel. Log into the PC using your WP credentials and launch zoom. Click on the Join Meeting button and enter the credentials from your personal device. The last thing you should do is click on the Maximize button on the Zoom window so the shared video fills the screen. Also if you want to share video or audio, be sure to check the “include audio” box before you select the screen or app to share.

Present wirelessly to the projection screen from a personal device in any PC equipped classroom: Step by step instructions

Start the Zoom session from your device

1. Launch Zoom on your laptop/ipad/phone and start a new Meeting
2. Click “Join with computer audio” button
3. Mute the microphone and speakers on your laptop/ipad/phone
4. Click on the arrow to the right of the Participants button and select “Invite…”
5. Click the Green Shield on the top of the Zoom meeting, this will display the Meeting ID and Passcode

Set up the Podium PC to display on the projector

1. Start up the projection system and select PODIUM PC to turn on the projector. Log into the podium PC using your WP credentials
2. Launch Zoom and click “Join a meeting”
3. Enter the Meeting ID and Passcode when prompted
4. Click “Join with computer audio” button that appears
5. Press the Maximize button in the upper right corner of the Zoom window to make it fill the screen

Share your screen with the Podium PC

1. Go back to your laptop/ipad/phone and press the “Share Screen” button in the lower menu of the Zoom window

Lecture capture in Classrooms using Zoom and Hovercam

1. Launch Zoom on your laptop and start a new Meeting
2. Click “Join with computer audio” button
3. Press the Record Button on the bottom of the Zoom window and select your preferred file location
4. We suggest recording to the cloud so the recording will be available from anywhere and there is no risk of losing the file if the PC gets re-imaged or the hard drive malfunctions

Digital Whiteboard using Zoom

This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.

1. Log in and start a zoom session
2. Select “Fullscreen” in the view menu of the PC’s Zoom window
3. Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

While all examples are given using Zoom, the same hacks can be used with other conferencing software as well.

WP Hardware Overview

All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for virtual meetings. (Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

Additional Hardware

Lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected.They also have a built-in usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: webcheckout.wpunj.edu/sso/patron

Solutions to the most common problems

Video Issues: If the PC shows on the desktop monitor but not on the projection screen (or wall monitor) or vice versa, you can fix it by doing the following:

1. Press and hold the windows key and then press "P"
2. Select DUPLICATE from the menu that appears.

This same procedure works if you see a windows logo but not icons or your mouse pointer on one of the screens . (This is extended desktop mode) Please note if using powerpoint, it has additional extended display settings that you may need to change.

Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself and not from the speakers in the room it is likely that the PC settings are incorrect. Please call (973) 720-2308 immediately for assistance.