Help Desk: Difference between revisions

Latest revision as of 14:12, 29 June 2023

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You may contact Information Technology by submitting a ticket through the Help Desk website at wpunj.edu/help. Log in using your WPU credentials.

For more information on how to enter a ticekt, please visit Web Help Desk

You can also reach the Help Desk by calling us at 973-720-4357.

Regular Workday Schedule

Monday–Thursday: 8:30AM-10:00PM
Friday: 8:30AM-6:00PM
Saturday: 9:00AM-5:00PM
Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)

For in-person assistance, our stations can be found at the following locations:

Cheng Library Instruction & Research Technology Suite
Science East Room 3054
1600 Valley Road Room G061
College Hall Room 140

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-[[TC Handbook]]
+#REDIRECT [[Main Page]]
-[[How to Map a Network Printer]]
-[[Web VPN]]
-[[Updating Laptop Virus Definitions]]
+== Contacting the Help Desk==
-[[Java 1.7 INB fix]]
+You may contact Information Technology by submitting a ticket through the Help Desk website at [http://wpunj.edu/help wpunj.edu/help]. Log in using your WPU credentials.
-[[Changing Your Password on Mac OS X]]
+For more information on how to enter a ticekt, please visit [[Web Help Desk]]
-[[Mac OS Managed Installs & Updates]]
+You can also reach the Help Desk by calling us at 973-720-4357.
+{{User Services Hours}}</div>
-[[Remote Desktop]]
+==In-person Help Desk Technology Support==
+For in-person assistance, our stations can be found at the following locations:
+Cheng Library Instruction & Research Technology Suite<br>
+Science East Room 3054<br>
+Valley Road Room G061<br>
+College Hall Room 140<br>