Classroom Technology Support: Difference between revisions
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If the image still seems dark, please report the problem at [http://www.wpunj.edu/help www.wpunj.edu/help] using the request type <b><i>Podium Equipment / Classroom Technology Support </i> | If the image still seems dark, please report the problem at [http://www.wpunj.edu/help www.wpunj.edu/help] using the request type <b><i>Podium Equipment / Classroom Technology Support </i> | ||
Blurry/Grainy image: </b> Often poor image quality is due to incorrect resolution settings. <br> | <b>Blurry/Grainy image: </b> Often poor image quality is due to incorrect resolution settings. <br> | ||
Please enter a helpdesk ticket at [http://www.wpunj.edu/help www.wpunj.edu/help] </i> | Please enter a helpdesk ticket at [http://www.wpunj.edu/help www.wpunj.edu/help] </i> | ||
Audio Issues:</b> If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself it means either the audio cable is not plugged in or the PC settings are incorrect. Please call (973) 720-2308 immediately to report. | <b>Audio Issues:</b> If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself it means either the audio cable is not plugged in or the PC settings are incorrect. Please call (973) 720-2308 immediately to report. | ||
== CTS Supported Locations == | == CTS Supported Locations == |
Revision as of 13:47, 2 November 2021
Introduction
Wecome to the Classroom Technology Support Page of the IT WIKI.
Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within Instruction and Research Technology Here you will find documentation and instruction for the various mediated rooms across the campus.
If you experience problems with the projection system in a mediated room, please call (973)720-2308 immediately. We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call, please enter a helpdesk ticket at www.wpunj.edu/help
Helpful Information
Dark Image: If you are having difficulty seeing the projected image it can often be improved by turning off the lights and/or pulling down shades.
If the image still seems dark, please report the problem at www.wpunj.edu/help using the request type Podium Equipment / Classroom Technology Support
Blurry/Grainy image: Often poor image quality is due to incorrect resolution settings.
Please enter a helpdesk ticket at www.wpunj.edu/help
Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself it means either the audio cable is not plugged in or the PC settings are incorrect. Please call (973) 720-2308 immediately to report.
CTS Supported Locations
Atrium
Rooms 114, 123A&B, 125, 144(Auditorium)
Ben Shahn
Rooms 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206, 213, 215, 222, 225
College Hall
Room 202(Board Rm)
Grant Hall
Classrooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall)
Conference Rooms: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328
Hamilton Hall
Rooms 122(Martini), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303
Hunziker Hall
Classrooms 101, 102, 103, 119, 120, 201, 202, 203, 211(Sem), 212, 213(Sem),
Conference Rooms: 107, 206, 210b
Library
Rooms 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm)
High Mountain East
Room 06
Morrison Hall
Room 118(Presentation)
Overlook South
Level E Radius Room
Power Arts
Rooms 109, 122
Raubinger
Rooms 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316
Science East
Classrooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063, 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041
BYOD Labs: 2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025
Science West
Classrooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323(Lect Hall)
BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309
Shea
Rooms 101, 103
Skyline
Room 211
University Hall
Classrooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313
Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358
1600 Valley Road
Rooms 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016(Lect Hall), 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109
1800 Valley Road
Rooms 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254
Wightman Gym
Rooms 110A, 202, 203