Classroom Technology Support

Introduction

Wecome to the Classroom Technology Support Page of the IT WIKI.

Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within Instruction and Research Technology Here you will find documentation and instruction for the various mediated rooms across the campus.

If you experience problems with the projection system in a mediated room, please call (973)720-2308 immediately. We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call immediately, please still report the problem by entering a helpdesk ticket at www.wpunj.edu/help so we can verify and fix the issue for the next user.

Solutions to the most common problems

Projection Issues: If the PC shows on the desktop monitor but not on the projection screen, or vice versa, you can fix it by doing the following:

1. Press and hold the windows key and then press "P"
2. Select DUPLICATE from the menu that appears.

This same procedure works if you see a windows logo but not icons or your mouse pointer on one of the screens . (This is extended desktop mode) Please note if using powerpoint, it has additional extended display settings that you may need to change.

Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself and not from the speakers in the room it is likely that the PC settings are incorrect. Please call (973) 720-2308 immediately for assistance.

CTS Managed Locations

Atrium

  Rooms 114, 123A&B, 125, 144(Auditorium) 

Ben Shahn

  Rooms 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206, 213, 215, 222, 225 

College Hall

  Room 202(Board Rm) 

Grant Hall

  Classrooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall) 

  Conference Rooms: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328  

Hamilton Hall

  Rooms 122(Martini), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303 

Hunziker Hall

  Classrooms 101, 102, 103, 119, 120, 201, 202, 203, 211(Sem), 212, 213(Sem), 

  Conference Rooms: 107, 206, 210b  

Library

  Rooms 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm) 

High Mountain East

  Room 06 

Morrison Hall

  Room 118(Presentation) 

Overlook South

  Level E Radius Room 

Power Arts

  Rooms 109, 122 

Raubinger

  Rooms 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316 

Science East

  Classrooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063, 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041 

  BYOD Labs:  2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025  

Science West

  Classrooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323(Lect Hall) 

  BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309 

Shea

  Rooms 101, 103 

Skyline

  Room 211 

University Hall

  Classrooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313 

  Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358 

1600 Valley Road

  Rooms 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016, 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109 

1800 Valley Road

  Rooms 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254 

Wightman Gym

  Rooms 110A, 202, 203