Wireless Frequently Asked Questions - Revision history

Speroj at 13:34, 2 October 2019

2019-10-02T13:34:45Z

← Older revision		Revision as of 09:34, 2 October 2019
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	===Why do I keep getting redirected to the Guest portal?===		===Why do I keep getting redirected to the Guest portal?===
	You are connected to 'WP Wireless-Guest' which is only for Gaming Consoles, Sponsored Guests of the University, or devices that are not capable of 802.1x. You must connect to the '''WP Wireless''' SSID [[~~Getting_Started~~\| using these instructions]]		You are connected to 'WP Wireless-Guest' which is only for Gaming Consoles, Sponsored Guests of the University, or devices that are not capable of 802.1x. You must connect to the '''WP Wireless''' SSID [[Wireless\| using these instructions]]
	===Why do I keep getting redirected even though I joined the 'WP Wireless?' SSID===		===Why do I keep getting redirected even though I joined the 'WP Wireless?' SSID===
	Your device may prefer to connect to '''WP Wireless-Guest''' over '''WP Wireless''' since it knows how to connect to both networks. Once configured to connect to WP Wireless, you must "forget" '''WP Wireless-Guest''' on your device.		Your device may prefer to connect to '''WP Wireless-Guest''' over '''WP Wireless''' since it knows how to connect to both networks. Once configured to connect to WP Wireless, you must "forget" '''WP Wireless-Guest''' on your device.

Tavoularisr at 15:30, 4 September 2013

2013-09-04T15:30:39Z

← Older revision		Revision as of 11:30, 4 September 2013
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	===Why do I keep getting redirected to the Guest portal?===		===Why do I keep getting redirected to the Guest portal?===
	You are connected to 'WP Guest' which is only for Gaming Consoles, Sponsored Guests of the University, or devices that are not capable of 802.1x. You must connect to the '''WP Wireless''' SSID [[Getting_Started\| using these instructions]]		You are connected to 'WP Wireless-Guest' which is only for Gaming Consoles, Sponsored Guests of the University, or devices that are not capable of 802.1x. You must connect to the '''WP Wireless''' SSID [[Getting_Started\| using these instructions]]
	===Why do I keep getting redirected even though I joined the 'WP Wireless?' SSID===		===Why do I keep getting redirected even though I joined the 'WP Wireless?' SSID===
	Your device may prefer to connect to '''WP Guest''' over '''WP Wireless''' since it knows how to connect to both networks. Once configured to connect to WP Wireless, you must "forget" '''WP Wireless-Guest''' on your device.		Your device may prefer to connect to '''WP Wireless-Guest''' over '''WP Wireless''' since it knows how to connect to both networks. Once configured to connect to WP Wireless, you must "forget" '''WP Wireless-Guest''' on your device.

	===Why do I see a warning that I am connecting to an unsecure network?===		===Why do I see a warning that I am connecting to an unsecure network?===
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	This is usually due to a third party software managing your wireless (Intel Proset, HP or Dell wireless management software, etc). You need to make the equivalent changes through this software, or disable the software and manage your wireless through windows.		This is usually due to a third party software managing your wireless (Intel Proset, HP or Dell wireless management software, etc). You need to make the equivalent changes through this software, or disable the software and manage your wireless through windows.
	===How do I configure a device that isn't 802.1x compatible? ===		===How do I configure a device that isn't 802.1x compatible? ===
	Devices that are not 802.1x compatible can be added to the [http://www.wpunj.edu/mydevices My Devices] portal, and then connect to the '''WP Guest''' Network.		Devices that are not 802.1x compatible can be added to the [http://www.wpunj.edu/mydevices My Devices] portal, and then connect to the '''WP Wireless-Guest''' Network.

Tavoularisr: /* Why do I keep getting redirected even though I joined the 'WP Wireless?' SSID */

2013-09-04T15:30:18Z

Why do I keep getting redirected even though I joined the 'WP Wireless?' SSID

← Older revision		Revision as of 11:30, 4 September 2013
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	You are connected to 'WP Guest' which is only for Gaming Consoles, Sponsored Guests of the University, or devices that are not capable of 802.1x. You must connect to the '''WP Wireless''' SSID [[Getting_Started\| using these instructions]]		You are connected to 'WP Guest' which is only for Gaming Consoles, Sponsored Guests of the University, or devices that are not capable of 802.1x. You must connect to the '''WP Wireless''' SSID [[Getting_Started\| using these instructions]]
	===Why do I keep getting redirected even though I joined the 'WP Wireless?' SSID===		===Why do I keep getting redirected even though I joined the 'WP Wireless?' SSID===
	Your device may prefer to connect to '''WP Guest''' over '''WP Wireless''' since it knows how to connect to both networks. Once configured to connect to WP Wireless, you must "forget" '''WP Guest''' on your device.		Your device may prefer to connect to '''WP Guest''' over '''WP Wireless''' since it knows how to connect to both networks. Once configured to connect to WP Wireless, you must "forget" '''WP Wireless-Guest''' on your device.

	===Why do I see a warning that I am connecting to an unsecure network?===		===Why do I see a warning that I am connecting to an unsecure network?===

Tavoularisr: /* Why do I keep joining 'WP Guest' even after connecting to 'WP Wireless?' */

2013-09-03T15:20:52Z

Why do I keep joining 'WP Guest' even after connecting to 'WP Wireless?'

← Older revision		Revision as of 11:20, 3 September 2013
Line 1:		Line 1:
	===Why do I keep getting redirected to the Guest portal?===		===Why do I keep getting redirected to the Guest portal?===
	You are connected to 'WP Guest' which is only for Gaming Consoles, Sponsored Guests of the University, or devices that are not capable of 802.1x. You must connect to the '''WP Wireless''' SSID [[Getting_Started\| using these instructions]]		You are connected to 'WP Guest' which is only for Gaming Consoles, Sponsored Guests of the University, or devices that are not capable of 802.1x. You must connect to the '''WP Wireless''' SSID [[Getting_Started\| using these instructions]]
	===Why do I keep ~~joining 'WP Guest'~~ even ~~after connecting to~~ 'WP Wireless?'===		===Why do I keep getting redirected even though I joined the 'WP Wireless?' SSID===
	Once configured to connect to WP Wireless, you must "forget" ~~the guest network~~ on your device.		Your device may prefer to connect to '''WP Guest''' over '''WP Wireless''' since it knows how to connect to both networks. Once configured to connect to WP Wireless, you must "forget" '''WP Guest''' on your device.

	===Why do I see a warning that I am connecting to an unsecure network?===		===Why do I see a warning that I am connecting to an unsecure network?===
	This is due to an incomplete wireless configuration of your device. Follow the instructions to [[Manually_Connect_WP_Wireless\| Manually Connect to WP Wireless]]. The specific steps to correct this issue are 9-15.		This is due to an incomplete wireless configuration of your device. Follow the instructions to [[Manually_Connect_WP_Wireless\| Manually Connect to WP Wireless]]. The specific steps to correct this issue are 9-15.

Tavoularisr: Created page with "===Why do I keep getting redirected to the Guest portal?=== You are connected to 'WP Guest' which is only for Gaming Consoles, Sponsored Guests of the University, or devices t..."

2013-09-03T14:59:01Z

Created page with "===Why do I keep getting redirected to the Guest portal?=== You are connected to 'WP Guest' which is only for Gaming Consoles, Sponsored Guests of the University, or devices t..."

New page

===Why do I keep getting redirected to the Guest portal?===
You are connected to 'WP Guest' which is only for Gaming Consoles, Sponsored Guests of the University, or devices that are not capable of 802.1x. You must connect to the '''WP Wireless''' SSID [[Getting_Started| using these instructions]]
===Why do I keep joining 'WP Guest' even after connecting to 'WP Wireless?'===
Once configured to connect to WP Wireless, you must "forget" the guest network on your device.
===Why do I see a warning that I am connecting to an unsecure network?===
This is due to an incomplete wireless configuration of your device. Follow the instructions to [[Manually_Connect_WP_Wireless| Manually Connect to WP Wireless]]. The specific steps to correct this issue are 9-15.
===Why do I have to log in twice when connecting to WP Wireless?===
This is due to an incomplete wireless configuration of your device. Follow the instructions to [[Manually_Connect_WP_Wireless| Manually Connect to WP Wireless]]. The specific step to correct this is step 8.
===Why does WP Wireless try to use my Windows username and password?===
This is due to an incomplete wireless configuration of your device. Follow the instructions to [[Manually_Connect_WP_Wireless| Manually Connect to WP Wireless]]. The specific step to correct this is step 16.
===Why can't I save I tried to manually change the WP Wireless settings but they aren't getting saved and I cannot connect===
This is usually due to a third party software managing your wireless (Intel Proset, HP or Dell wireless management software, etc). You need to make the equivalent changes through this software, or disable the software and manage your wireless through windows.
===How do I configure a device that isn't 802.1x compatible? ===
Devices that are not 802.1x compatible can be added to the [http://www.wpunj.edu/mydevices My Devices] portal, and then connect to the '''WP Guest''' Network.