Voicemail - Revision history

Speroj at 19:07, 13 January 2022

2022-01-13T19:07:11Z

← Older revision		Revision as of 15:07, 13 January 2022
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	<b><span style="color:#FF8C00">This article provides information on utilizing our Avaya Phone System and Voicemail.</span></b>		<b><span style="color:#FF8C00">This article provides information on utilizing our Avaya Phone System and Voicemail.</span></b>

	<b><span style="color:#FF8C00">If you are looking for instructions for [[~~Webex~~\|Cisco Webex Calling App or information on utilizing a Cisco Phone, please see our new documentation.]]</span></b>		<b><span style="color:#FF8C00">If you are looking for instructions for [[Phone and Voicemail System\|Cisco Webex Calling App or information on utilizing a Cisco Phone, please see our new documentation.]]</span></b>

	The Department of Technology Services is responsible for the design implementation and management of the University’s voice systems consisting of the Avaya PBX, end user instruments and supporting peripherals, inclusive of messaging, call and invoice management systems, automated operator and directory services.<br>		The Department of Technology Services is responsible for the design implementation and management of the University’s voice systems consisting of the Avaya PBX, end user instruments and supporting peripherals, inclusive of messaging, call and invoice management systems, automated operator and directory services.<br>

Speroj at 19:06, 13 January 2022

2022-01-13T19:06:21Z

← Older revision		Revision as of 15:06, 13 January 2022
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			<b><span style="color:#FF8C00">This article provides information on utilizing our Avaya Phone System and Voicemail.</span></b>

			<b><span style="color:#FF8C00">If you are looking for instructions for [[Webex\|Cisco Webex Calling App or information on utilizing a Cisco Phone, please see our new documentation.]]</span></b>

	The Department of Technology Services is responsible for the design implementation and management of the University’s voice systems consisting of the Avaya PBX, end user instruments and supporting peripherals, inclusive of messaging, call and invoice management systems, automated operator and directory services.<br>		The Department of Technology Services is responsible for the design implementation and management of the University’s voice systems consisting of the Avaya PBX, end user instruments and supporting peripherals, inclusive of messaging, call and invoice management systems, automated operator and directory services.<br>

Klobucistas at 14:46, 5 May 2021

2021-05-05T14:46:11Z

← Older revision		Revision as of 10:46, 5 May 2021
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	'''(If you wish to check voicemail from off campus from a phone, please call the voicemail directory at 973-720-6245 and use your mailbox number and pin code. Additional information can be found on our [[Phone and Voicemail System]] article.)'''		'''(If you wish to check voicemail from off campus from a phone, please call the voicemail directory at 973-720-6245 and use your mailbox number and pin code. Additional information can be found on our [[Phone and Voicemail System]] article.)'''


			== Voicemail Instructions==
			[[File:Avaya Messaging PNG.png]]

	==Additional Voicemail Settings==		==Additional Voicemail Settings==
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	* Resetting your voicemail pin		* Resetting your voicemail pin
	* Adding your voicemailbox directly to Outlook		* Adding your voicemailbox directly to Outlook

	~~== Voicemail Instructions==~~
	~~[[File:Avaya Messaging PNG.png]]~~

	== Additional Avaya Telephone Guides==		== Additional Avaya Telephone Guides==

Klobucistas: /* Additional Voicemail Settings */

2021-05-05T14:45:43Z

Additional Voicemail Settings

← Older revision		Revision as of 10:45, 5 May 2021
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	==Additional Voicemail Settings==		==Additional Voicemail Settings==
	These settings need to be set up by an administrator and require a Help Desk Ticket		These settings need to be set up by an administrator and require a Help Desk Ticket
	• Voicemail to Email Forwarding		* Voicemail to Email Forwarding
	• Resetting your voicemail pin		* Resetting your voicemail pin
	• Adding your voicemailbox directly to Outlook		* Adding your voicemailbox directly to Outlook

	== Voicemail Instructions==		== Voicemail Instructions==

Klobucistas: /* Setting up Voicemail to Email Forwarding */

2021-05-05T14:45:03Z

Setting up Voicemail to Email Forwarding

← Older revision		Revision as of 10:45, 5 May 2021
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	'''(If you wish to check voicemail from off campus from a phone, please call the voicemail directory at 973-720-6245 and use your mailbox number and pin code. Additional information can be found on our [[Phone and Voicemail System]] article.)'''		'''(If you wish to check voicemail from off campus from a phone, please call the voicemail directory at 973-720-6245 and use your mailbox number and pin code. Additional information can be found on our [[Phone and Voicemail System]] article.)'''

	==~~Setting~~ up Voicemail to Email Forwarding==		==Additional Voicemail Settings==
			These settings need to be set up by an administrator and require a Help Desk Ticket
	~~To set up voicemail to email forwarding you have~~ to ~~submit a HelpDesk Ticket so that a technician can configure the change. Please create a ticket under request type "Telephone".~~		• Voicemail to Email Forwarding
			• Resetting your voicemail pin
			• Adding your voicemailbox directly to Outlook

	== Voicemail Instructions==		== Voicemail Instructions==

Klobucistas: /* Setting up voicemail to email forwarding */

2021-05-05T14:38:17Z

Setting up voicemail to email forwarding

← Older revision		Revision as of 10:38, 5 May 2021
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	'''(If you wish to check voicemail from off campus from a phone, please call the voicemail directory at 973-720-6245 and use your mailbox number and pin code. Additional information can be found on our [[Phone and Voicemail System]] article.)'''		'''(If you wish to check voicemail from off campus from a phone, please call the voicemail directory at 973-720-6245 and use your mailbox number and pin code. Additional information can be found on our [[Phone and Voicemail System]] article.)'''

	==Setting up ~~voicemail~~ to ~~email forwarding~~==		==Setting up Voicemail to Email Forwarding==

	To set up voicemail to email forwarding you have to submit a HelpDesk Ticket so that a technician can configure the change. Please create a ticket under request type "Telephone".		To set up voicemail to email forwarding you have to submit a HelpDesk Ticket so that a technician can configure the change. Please create a ticket under request type "Telephone".

Klobucistas: /* Additional Guides */

2021-05-05T14:35:39Z

Additional Guides

← Older revision		Revision as of 10:35, 5 May 2021
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	[[File:Avaya Messaging PNG.png]]		[[File:Avaya Messaging PNG.png]]

	== Additional Guides==		== Additional Avaya Telephone Guides==

Klobucistas at 14:33, 5 May 2021

2021-05-05T14:33:19Z

← Older revision		Revision as of 10:33, 5 May 2021
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	'''(If you wish to check voicemail from off campus from a phone, please call the voicemail directory at 973-720-6245 and use your mailbox number and pin code. Additional information can be found on our [[Phone and Voicemail System]] article.)'''		'''(If you wish to check voicemail from off campus from a phone, please call the voicemail directory at 973-720-6245 and use your mailbox number and pin code. Additional information can be found on our [[Phone and Voicemail System]] article.)'''

	~~Please note voicemail on the web service is only available on campus or when connected to [[VPN Remote Access]]~~

	==Setting up voicemail to email forwarding==		==Setting up voicemail to email forwarding==

Klobucistas at 14:32, 5 May 2021

2021-05-05T14:32:34Z

← Older revision		Revision as of 10:32, 5 May 2021
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	The Department of Technology Services is responsible for the design implementation and management of the University’s voice systems consisting of the Avaya PBX, end user instruments and supporting peripherals, inclusive of messaging, call and invoice management systems, automated operator and directory services.<br>		The Department of Technology Services is responsible for the design implementation and management of the University’s voice systems consisting of the Avaya PBX, end user instruments and supporting peripherals, inclusive of messaging, call and invoice management systems, automated operator and directory services.<br>

	Voicemail messages can be listened to via the ~~web~~ by ~~accessing http://www.wpunj.edu/~~voicemail~~. It is recommended to use Internet Explorer if accessing using a computer~~.		Voicemail messages can be listened to via the messages button on your Avaya telephone or by calling the voicemail directory.

	'''(If you wish to check voicemail from off campus from a phone, please call 973-720-6245 and use your mailbox number and pin code. Additional information can be found on our [[Phone and Voicemail System]] article.)'''		'''(If you wish to check voicemail from off campus from a phone, please call the voicemail directory at 973-720-6245 and use your mailbox number and pin code. Additional information can be found on our [[Phone and Voicemail System]] article.)'''

	Please note voicemail on the web service is only available on campus or when connected to [[VPN Remote Access]]		Please note voicemail on the web service is only available on campus or when connected to [[VPN Remote Access]]

Klobucistas: /* Voicemail Instructions */

2021-05-05T14:29:51Z

Voicemail Instructions

← Older revision		Revision as of 10:29, 5 May 2021
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	== Voicemail Instructions==		== Voicemail Instructions==
	~~Avaya Messaging Setup Instructions~~
	[[File:Avaya Messaging PNG.png]]		[[File:Avaya Messaging PNG.png]]



	~~'''Here are some helpful links with detailed instructions pertaining to the Phone and Voicemail System:'''~~

	== Additional Guides==		== Additional Guides==