Duo Universal Prompt - Revision history

Speroj at 19:45, 15 January 2025

2025-01-15T19:45:35Z

← Older revision		Revision as of 15:45, 15 January 2025
Line 89:		Line 89:

	Your login experience should be similar to above, please login, and reauthenticate applications as needed.		Your login experience should be similar to above, please login, and reauthenticate applications as needed.

			[[Category:Software Guides]][[Category:Help Desk]][[Category:Email]]

Rumleyc: /* Mobile Devices */

2024-04-09T16:45:58Z

Mobile Devices

← Older revision		Revision as of 12:45, 9 April 2024
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	You will receive a duo prompt, if needed, select ‘’’Other options’’’ to change your Duo method or device.		You will receive a duo prompt, if needed, select ‘’’Other options’’’ to change your Duo method or device.

	<gallery mode="packed-hover" heights="700" >		<gallery mode="packed-hover" heights="700" align=left >
	~~position=left~~
	File:AzureAD24_11.png		File:AzureAD24_11.png
	File:AzureAD24_12.png		File:AzureAD24_12.png

Rumleyc: /* Mobile Devices */

2024-04-09T16:45:09Z

Mobile Devices

← Older revision		Revision as of 12:45, 9 April 2024
Line 69:		Line 69:
	You will receive a duo prompt, if needed, select ‘’’Other options’’’ to change your Duo method or device.		You will receive a duo prompt, if needed, select ‘’’Other options’’’ to change your Duo method or device.

	<gallery mode="packed-hover" heights="700" position=left>		<gallery mode="packed-hover" heights="700" >
			position=left
	File:AzureAD24_11.png		File:AzureAD24_11.png
	File:AzureAD24_12.png		File:AzureAD24_12.png

Rumleyc at 16:44, 9 April 2024

2024-04-09T16:44:41Z

← Older revision		Revision as of 12:44, 9 April 2024
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	If you have already logged in, and your browser has remembered your session, you will see the “Check for a Duo Push” notification without being prompted to sign in to Office 365, or other services.		If you have already logged in, and your browser has remembered your session, you will see the “Check for a Duo Push” notification without being prompted to sign in to Office 365, or other services.

	[[File:AzureAD24_1.png\|thumb\|none\|~~300px~~\|When you login to services such as Microsoft 365 (Office 365) you will receive a prompt to reauthenticate with Duo. ]]		[[File:AzureAD24_1.png\|thumb\|none\|350px\|When you login to services such as Microsoft 365 (Office 365) you will receive a prompt to reauthenticate with Duo. ]]

	[[File:AzureAD24_2.png\|thumb\|none\|~~300px~~\|If needed, select '''Other options''' to change your Duo method or device.]]		[[File:AzureAD24_2.png\|thumb\|none\|350px\|If needed, select '''Other options''' to change your Duo method or device.]]

	[[File:AzureAD24_3.png\|thumb\|none\|~~300px~~\|Once you have Authenticated with Duo, you will see a prompt '''Is this your device?'''. Please only click '''Yes, this is my device''' on your ''main device'', and '''not''' on ''shared devices''.		[[File:AzureAD24_3.png\|thumb\|none\|350px\|Once you have Authenticated with Duo, you will see a prompt '''Is this your device?'''. Please only click '''Yes, this is my device''' on your ''main device'', and '''not''' on ''shared devices''.
	]]		]]

	[[File:AzureAD24_4.png\|thumb\|none\|~~300px~~\|If a prompt appears to Trust '''wpunj.edu''', please click '''Continue'''. ]]		[[File:AzureAD24_4.png\|thumb\|none\|350px\|If a prompt appears to Trust '''wpunj.edu''', please click '''Continue'''. ]]

	==Windows==		==Windows==

Rumleyc: /* Mobile Devices */

2024-04-09T15:56:28Z

Mobile Devices

← Older revision		Revision as of 11:56, 9 April 2024
Line 79:		Line 79:
	Once you have Authenticated with Duo, you will see a prompt ‘’’Is this your device?’’’. Please only click ‘’’Yes, this is my device’’’ on your main device, and not on shared devices.		Once you have Authenticated with Duo, you will see a prompt ‘’’Is this your device?’’’. Please only click ‘’’Yes, this is my device’’’ on your main device, and not on shared devices.

	[[File:AzureAD24_13.png\|300px]]		[[File:AzureAD24_13.png\|thumb\|none\|300px]]

	If you needed to create a test email, the email automatically sends after a successful sign in and the test email now appears.		If you needed to create a test email, the email automatically sends after a successful sign in and the test email now appears.

	[[File:AzureAD24_14.png\|300px]]		[[File:AzureAD24_14.png\|thumb\|none\|300px]]

	==Other Applications, including Teams on all platforms==		==Other Applications, including Teams on all platforms==

	Your login experience should be similar to above, please login, and reauthenticate applications as needed.		Your login experience should be similar to above, please login, and reauthenticate applications as needed.

Rumleyc: /* Mobile Devices */

2024-04-09T15:55:54Z

Mobile Devices

← Older revision		Revision as of 11:55, 9 April 2024
Line 69:		Line 69:
	You will receive a duo prompt, if needed, select ‘’’Other options’’’ to change your Duo method or device.		You will receive a duo prompt, if needed, select ‘’’Other options’’’ to change your Duo method or device.

	<gallery mode="packed-hover" heights="~~600~~" position=left>		<gallery mode="packed-hover" heights="700" position=left>
	File:AzureAD24_11.png		File:AzureAD24_11.png
	File:AzureAD24_12.png		File:AzureAD24_12.png

Rumleyc: /* Mobile Devices */

2024-04-09T15:55:35Z

Mobile Devices

← Older revision		Revision as of 11:55, 9 April 2024
Line 65:		Line 65:

	Notice the "Sign In" prompt towards the bottom of the screen. This prompt occurs when attempting to send an e-mail after the authentication change. Please click "Sign In"		Notice the "Sign In" prompt towards the bottom of the screen. This prompt occurs when attempting to send an e-mail after the authentication change. Please click "Sign In"
	[[File:AzureAD24_10.png\|300px\|]]		[[File:AzureAD24_10.png\|thumb\|none\|300px\|]]

	You will receive a duo prompt, if needed, select ‘’’Other options’’’ to change your Duo method or device.		You will receive a duo prompt, if needed, select ‘’’Other options’’’ to change your Duo method or device.

	[[File:AzureAD24_11.png~~\|300px]] [[~~File:AzureAD24_12.png~~\|300px]] [[~~File:DUO Prompt - iPhone.png~~\|300px]]~~		<gallery mode="packed-hover" heights="600" position=left>
			File:AzureAD24_11.png
			File:AzureAD24_12.png
			File:DUO Prompt - iPhone.png
			</gallery>

Rumleyc: /* Mac OS */

2024-04-09T15:51:04Z

Mac OS

← Older revision		Revision as of 11:51, 9 April 2024
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	Outlook will prompt for reauthentication, if notifications are enabled.		Outlook will prompt for reauthentication, if notifications are enabled.

	[[File:AzureAD24_7.png\|~~400px~~]]		[[File:AzureAD24_7.png\|600px]]

	Please select ‘’’Continue’’’		Please select ‘’’Continue’’’

	[[File:AzureAD24_8.png\|~~400px~~]]		[[File:AzureAD24_8.png\|600px]]

	On the ‘’’System Settings’’’ you will reauthenticate and approve the duo login as well.		On the ‘’’System Settings’’’ you will reauthenticate and approve the duo login as well.

	[[File:AzureAD24_9.png\|~~400px~~]]		[[File:AzureAD24_9.png\|600px]]

	If Outlook is open during this process, please close the program and re-open to ensure emails sync properly.		If Outlook is open during this process, please close the program and re-open to ensure emails sync properly.

Rumleyc: /* Windows */

2024-04-09T15:50:40Z

Windows

← Older revision		Revision as of 11:50, 9 April 2024
Line 33:		Line 33:
	Outlook will prompt for reauthentication. The reauthentication process is very similar to the Web Browser experience above.		Outlook will prompt for reauthentication. The reauthentication process is very similar to the Web Browser experience above.

			Outlook many need to be closed and reopened following authentication. Please check other software once you have completed re-authenticating outlook. Local software to launch and check include Teams, OneDrive, Word, Excel etc.

	<gallery mode="packed-hover" heights="~~180~~">		<gallery mode="packed-hover" heights="400">
	File:AzureAD24_5.png		File:AzureAD24_5.png
	File:AzureAD24_6.png		File:AzureAD24_6.png
	</gallery>		</gallery>
	~~[[File:AzureAD24_5.png\|400px]] [[File:AzureAD24_6.png\|400px]]~~

	Outlook many need to be closed and reopened following authentication. Please check other software once you have completed re-authenticating outlook. Local software to launch and check include Teams, OneDrive, Word, Excel etc.

	==Mac OS==		==Mac OS==

Rumleyc: /* Windows */

2024-04-09T15:50:06Z

Windows

← Older revision		Revision as of 11:50, 9 April 2024
Line 33:		Line 33:
	Outlook will prompt for reauthentication. The reauthentication process is very similar to the Web Browser experience above.		Outlook will prompt for reauthentication. The reauthentication process is very similar to the Web Browser experience above.


			<gallery mode="packed-hover" heights="180">
			File:AzureAD24_5.png
			File:AzureAD24_6.png
			</gallery>
	[[File:AzureAD24_5.png\|400px]] [[File:AzureAD24_6.png\|400px]]		[[File:AzureAD24_5.png\|400px]] [[File:AzureAD24_6.png\|400px]]