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William Paterson University - Information Technology's Wiki it_wiki https://itwiki.wpunj.edu/index.php/Main_Page MediaWiki 1.43.1 first-letter Media Special Talk User User talk Information Technology's Wiki Information Technology's Wiki talk File File talk MediaWiki MediaWiki talk Template Template talk Help Help talk Category Category talk Main Page 0 1 12821 12789 2025-09-30T18:14:03Z Zangaram 108 12821 wikitext text/x-wiki __NOTOC__  <templatestyles src="Template:Main_page/styles.css" />  <div id="mp-topbanner" style="clear:both; position:relative;> <div text-align:center;"><h3>'''Welcome to the ITwiki'''<br>[http://www.wpunj.edu William Paterson University's] public technology documentation repository.</h3></div></div> <div id="Main2" class="mainpage_row"> <div id="Win11" class="mainpage_box"> <h3 style="color:#DF7401">New Features & Changes with [[Windows 11]]!</h3> See what's new and updated with Microsoft's latest version of Windows. </div> <div id="Duo_Enrollment" class="mainpage_box"> <h3 style="color:#DF7401">Protect your WP account with Duo [[Multifactor Authentication]]!</h3> [[Multifactor Authentication]] is required for employee accounts, and strongly encouraged for all students.</h3> </div><div id="About" class="mainpage_box"> <h3 style="color:#DF7401">About</h3> The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by [http://www.wpunj.edu William Paterson University]. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions. Have a question or need assistance? [https://www.wpunj.edu/helpdesk Submit a Help Desk Ticket]</div> </div> <div id="Main" class="mainpage_row"> <div id="Working_From_Home" class="mainpage_box"><h3 style="color:#DF7401">IT Resources for Students/Faculty/Staff</h3> Looking for an overview of [[IT Resources]] or [[Resources for Working Remotely]]? We put together an [[IT Resources]] and a '''summary of technology resources available for students, faculty, and staff''' as they continue their education and/or work remotely. '''Find more information at [[Remote Technology Resources]]'''. For employees looking for an overview of available resources for remote work, visit [[Resources for Working Remotely]] to learn about tools that can help you accomplish your work from home, in addition to the [[IT Resources]] list. If looking for access to U and K drive, please review the above articles, specifically [[Resources_for_Working_Remotely#VPN_Required_Services|Resources for Working Remotely]]. Need software on a University imaged laptop? When connected via [[Resources_for_Working_Remotely#VPN_Required_Services|VPN]] you can get software from either the [[University_Software|Windows Software Center]] or the [[Mac_OS_Managed_Software_Center|Mac Managed Software Center]]. </div> </div> <div id="Services" class="mainpage_row"> <div class="mainpage_box"> <h3>Services</h3> <div id="Services_Sections" class="mainpage_row"> <div class="mainpage_box"> <h3>User Services</h3> * [http://www.wpunj.edu/it/policies/ IT Policies] * [[Resources for Working Remotely]] * [[IT Resources]] * [https://wpunj.edu/it/user-services/student-laptop-requirements.html Student Laptop Recommendations] * [[:Category:Email|WPUNJ Account and Email Information]] ** [[Email Account Types]] ** [[Microsoft Office 365]] ** [[Online Archive|Email - Online Archive for Employee Accounts]] ** [[Multifactor Authentication]] *** [[Duo Universal Prompt|Universal Prompt]] ** [[Passwords]] ** [[Affirmed_(Preferred)_Name#Places_Where_Affirmed.2FPreferred_First_Name_is_Displayed|Preferred Name Information]] **[[Web Help Desk|Web Help Desk - How to create a ticket]] * [[Emergency Notifications]] * [[Phone and Voicemail System|Phone and Voicemail System Instructions]] ** [[Voicemail|Avaya Voicemail]] * [[Announcements - Campus wide]] * [[Clear_Browser_Cache | Clearing Your Browser Cache]] * [[:Category:Mobile|Mobile]] ** [[Mobile Apps]] * [[Special:AllPages|All Articles]] </div> <div class="mainpage_box"> <h3>Campus Computer Resources</h3> * [[Computer Availability|Computer Lab Availability - Library, Atrium, Ben Shahn, Power Arts, Science East, 1600 Valley Road]] * [[University_Software|Software Center]] * [[Mac OS Managed Software Center]] * [[:Category:Software_Guides|Software Guides]] * [[Windows 11]] * [[:Category:Apple|Apple Mac/iOS Articles]] * [[Online Collaboration Platforms]] ** [[Microsoft_Office_365#Microsoft_Teams|Microsoft Teams]] ** [[Webex|Webex all in one app]] ** [[Cisco WebEx Roomkits|Webex Roomkits]] ** [[Zoom]] * [[Bitlocker]] * [[Home Use Software|MS Office and Adobe CC for faculty and staff personal use]] * [[Map a Network Drive|Network storage]] (U drive, K drive) * [[Microsoft_Office_365#Microsoft_Teams|Microsoft Teams]] * Campus Printing Resources ** [[Printing|Printing to Pharos Uniprint Student Printers]] ** [[WebCRD|Print Shop and WebCRD]] ** [[Xerox]] </div> <div class="mainpage_box"> <h3>Classroom Technology Support and Lending Services</h3> * [[:Category:IRT Media Services|Classroom Technology Support and Lending Services]] ** [[Classroom Technology Support]] ** [[3D Printing]] ** [[Immersive Technology Suite]] ** [[:Category:Audio-Visual Design and Production|Audio-Visual Design and Production]] ** [[Active Learning Classrooms]] ** [[Solstice|Solstice Pods]] ** [[:Category:Streaming Media|Streaming Media]] ** [[:Category:Video Conferencing Services|Video Conferencing Services]] *[[Qualtrics]] *[[Wacom]] </div><br> <div class="mainpage_box"> <h3>Broadcast, Production & Support</h3> * [[YuJa]] (Replaced Illumira/NJVid) * [[Event Video Recording]] * [[Search Committee Interviews]] </div> <div class="mainpage_box"> <h3>Center for Teaching with Technology</h3> * Center for Teaching with Technology ** [[Blackboard]] ** [[Blackboard Ultra]] ** [[:Category:Blackboard - Faculty|Blackboard - Faculty]] ** [[:Category:Blackboard - Students|Blackboard - Students]] ** [[Bb Mobile Learn|Bb Mobile Learn]] ** [[:Category:Collaborate Web Conferencing|Collaborate Web Conferencing]] ** [[New Faculty Technology Orientation]] ** [[Respondus|Respondus Lockdown Browser and Monitor]] * [[Course Evaluations]] ** [[Course Evaluations Open and Close Instructions]]  </div> <div class="mainpage_box"> <h3>Enterprise Network & Systems Services</h3> * [[:Category:Network Services|Network Services]] ** [[Wireless|Wi-Fi]] ** [[Getting Started: Wired|Wired]] ** [[Sponsored Guests|Sponsored Guests, Guest Wireless]] ** [[Eduroam]] ** [[Game Consoles and Other Devices]] ** [[Resnet]] ** [[VPN Remote Access]] </div> <div class="mainpage_box"> <h3>Enterprise Information Services</h3> * [[:Category:DotCMS|DotCMS]] * [[WP Connect]] * [[Banner Faculty & Advisor Class List]] * [[Faculty Load Module]] * [[25Live]] </div></div> </div></div> <br clear=all> <div id="mainpage_standard_footer" class="mainpage_row"> <div class="mainpage_box"> <h3 style="color:#DF7401">Hours of Operation</h3> You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a ticket], or calling our Helpdesk 973-720-4357. {{User Services Hours}}</div> <div class="mainpage_box"><h3 style="color:#DF7401">Support Locations</h3> In-person Helpdesk Technology Support is located in the following locations: * Cheng Library Instruction & Research Technology Suite  * 1600 Valley Road Room G061 </div> <div class="mainpage_box"> <h3 style="color:#DF7401">Feedback</h3> Request an article, notify us of an error, or send a note by [https://www.wpunj.edu/helpdesk creating a ticket].</div></div> o5iqeo925unlmuqhwiz5tl2dtp2t7v5