William Paterson University - Information Technology's Wiki - User contributions [en]

Classroom Technology Support

2026-04-22T15:49:42Z

Weberd: /* Present wirelessly to the projection screen from a personal device in any PC equipped classroom */

== Introduction ==

Wecome to the Classroom Technology Support Page of the IT WIKI. 
[[File:CTS.jpg]]

Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within [http://www.wpunj.edu/irt/ Instruction and Research Technology]
Here you will find documentation and instruction for the various mediated rooms across the campus.

If you experience problems with the technology in a mediated room, please call (973)720-4357 and press "1". We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call right away, please still report the problem by entering a helpdesk ticket when you are able at [http://www.wpunj.edu/help www.wpunj.edu/help] so we can verify and fix the issue for the next user. 

== Types of rooms we manage ==



While specialized rooms for specific circumstances do exist on campus, we try to standardize rooms whenever possible in order to help users be comfortable using any room on campus as well as making campuswide support as efficient as possible. The three most common standard room types are as follows: 

Standard Classrooms: These rooms are equipped with a ceiling mounted projector or wall mounted monitor, program audio speakers, a built-in Windows PC or iMac, and a cable that can be connected to a laptop or other device with an HDMI output. These rooms are medium size and as such, should not generally require speech reinforcement. (Microphones) 
{{#ev:youtube|s_v3yF-cgq0}}
 
Seminar Rooms: These rooms are identical to standard classrooms but add a wireless microphone reciever that can be used with a microphone checked out from the Technical Services window in Hamilton hall.
To reserve microphones, use the Technical Services Window Patron Portal here: [https://webcheckout.wpunj.edu/sso/patron#!/ The TSW Web Checkout Portal] 
If you have questions about borrowing microphones or other equipment, you can call TSW at (973)720-2613. 

Lecture Halls / Auditoriums: These rooms have the same technology as standard classrooms with the addition of a wired microphone at the podium and two recievers that can be used with wireless microphones that must be checked out from the Technical Services window in Hamilton hall.

Here is an instructional video demonstrating how to use the AV functions of these rooms: {{#ev:youtube|cMMVCYEuvug}}
 
In addition to these room types we also provide support to BYOD labs in the science building, conference rooms, and board rooms across campus. Please report any problems in these rooms to the helpdesk at www.wpunj.edu/help. 

== Managed Locations ==

Atrium 
Rooms: 114, 123A&B, 125, 144(Auditorium)
Ben Shahn 
Rooms: 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206(Non-std), 213, 215, 222, 225
College Hall 
Room: 202(Board Rm)
Grant Hall 
Rooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall)
Conference: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328
Hamilton Hall 
Rooms: 122(Martini-Lect Hall), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303
Hunziker Hall 
Rooms: 101, 102, 103, 119, 120, 201, 202, 203, 207(Sem), 208(Sem), 211(Sem), 212, 213(Sem)
Conference: 107, 206, 210b
Library 
Rooms: 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm)
High Mountain East 
Room: 06
Power Arts 
Rooms: 109, 122
Raubinger 
Rooms: 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316
Science East 
Rooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063(Lect Hall), 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041
 BYOD Labs: 2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025
Science West 
Rooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323
BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309
Shea 
Rooms: 101(Custom), 103
Skyline 
Room: 211
University Hall
Rooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313
Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358
1600 Valley Road 
Rooms: 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016, 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109
1800 Valley Road
Rooms: 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254
Wightman Gym 
Rooms: 110A, 202, 203 

==WP Hardware Overview==

All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
 
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for virtual meetings.
(Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected.They also have a built-in usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

== Solutions to the most common problems ==

 

Video Issues: If the PC shows on the desktop monitor but not on the projection screen (or wall monitor) or vice versa, you can fix it by doing the following: 

1. Press and hold the windows key and then press "P" 
2. Select DUPLICATE from the menu that appears.

[[File:Windows-P.png|thumb|left]]
 
This same procedure works if you see a windows logo but not icons or your mouse pointer on one of the screens . (This is extended desktop mode)
Please note if using powerpoint, it has additional extended display settings that you may need to change. 

 
Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself and not from the speakers in the room it is likely that the PC settings are incorrect. Please call (973) 720-2308 immediately for assistance.

 

=='''Mediated Classroom Tips and Tricks'''==

While videoconferencing software is designed for conferencing, many of it's functions can be leveraged for other purposes even when videoconferencing is not needed.

===Set Up Teams to use for Wireless Display and Lecture capture (First time only) ===

This only needs to be done once. The group we create can be used to share and record without needing to set up a second time
 

# Open Teams on your laptop and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the "Join or Create Team" button in the upper right corner and select "Create Team" from the drop down menu 
# Click the "Other" button, then select "Use this template" and then "Private" 
# Name the Team "Wireless Share" to make it easy to remember, then click the "Create" button 
Setup is now complete. 

===Present wirelessly to the projection screen from a personal device in any PC equipped classroom ===

 If you have not done so previously, Follow the instructions above titled "Set Up Teams to use for Wireless Display and Lecture capture" Please note, while this will work well for presentations and documents, it is not suitable for sharing video 

On the device you will be presenting FROM (Laptop)

# Open Teams on your laptop and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the team labeled "Wireless Share" 
# Click the camera icon in the upper right corner of the screen and choose "Meet Now" 
# Turn off your camera, verify that "Computer audio" is selected, and Click the "Join Now" button. (You can simply close the window asking people to join you) 
# Click the share button in the upper right corner of the meeting window 

On the Podium PC in the room:

# Log into the PC, Open Teams and log in to Teams NOTE: Make sure you select "other people use this room" 
# Click the "Join Call" button in the upper right corner of the screen and then "Add this device" 
# Click the maximize button on the window for best viewing 
# For maximum viewing area, click the three dots next to your picture/initials and choose "Hide Me" 

===Lecture capture in Lecture Halls (LI124, AT144, GR236) using Teams===

# Open Teams on the Podium PC, Log in, and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the team labeled "Wireless Share" 
# Click the camera icon in the upper right corner of the screen and choose "Meet Now" 
# Name the recording in the text entry box in the center of the screen, then click "Join Now" 
# Click the three dots next above the word "MORE" at the top of the meeting window and choose "Record and Transcribe / Start Recording" 
# Verify settings are correct and Click "Confirm"

You are now recording your session

When you are done recording. Leave the meeting and recording will stop.

The recording can be found at Sharepoint / Wireless Share / Documents / Extras / Recordings

Classroom Technology Support

2026-04-21T15:49:00Z

Weberd: /* Mediated Classroom Tips and Tricks */

== Introduction ==

Wecome to the Classroom Technology Support Page of the IT WIKI. 
[[File:CTS.jpg]]

Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within [http://www.wpunj.edu/irt/ Instruction and Research Technology]
Here you will find documentation and instruction for the various mediated rooms across the campus.

If you experience problems with the technology in a mediated room, please call (973)720-4357 and press "1". We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call right away, please still report the problem by entering a helpdesk ticket when you are able at [http://www.wpunj.edu/help www.wpunj.edu/help] so we can verify and fix the issue for the next user. 

== Types of rooms we manage ==



While specialized rooms for specific circumstances do exist on campus, we try to standardize rooms whenever possible in order to help users be comfortable using any room on campus as well as making campuswide support as efficient as possible. The three most common standard room types are as follows: 

Standard Classrooms: These rooms are equipped with a ceiling mounted projector or wall mounted monitor, program audio speakers, a built-in Windows PC or iMac, and a cable that can be connected to a laptop or other device with an HDMI output. These rooms are medium size and as such, should not generally require speech reinforcement. (Microphones) 
{{#ev:youtube|s_v3yF-cgq0}}
 
Seminar Rooms: These rooms are identical to standard classrooms but add a wireless microphone reciever that can be used with a microphone checked out from the Technical Services window in Hamilton hall.
To reserve microphones, use the Technical Services Window Patron Portal here: [https://webcheckout.wpunj.edu/sso/patron#!/ The TSW Web Checkout Portal] 
If you have questions about borrowing microphones or other equipment, you can call TSW at (973)720-2613. 

Lecture Halls / Auditoriums: These rooms have the same technology as standard classrooms with the addition of a wired microphone at the podium and two recievers that can be used with wireless microphones that must be checked out from the Technical Services window in Hamilton hall.

Here is an instructional video demonstrating how to use the AV functions of these rooms: {{#ev:youtube|cMMVCYEuvug}}
 
In addition to these room types we also provide support to BYOD labs in the science building, conference rooms, and board rooms across campus. Please report any problems in these rooms to the helpdesk at www.wpunj.edu/help. 

== Managed Locations ==

Atrium 
Rooms: 114, 123A&B, 125, 144(Auditorium)
Ben Shahn 
Rooms: 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206(Non-std), 213, 215, 222, 225
College Hall 
Room: 202(Board Rm)
Grant Hall 
Rooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall)
Conference: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328
Hamilton Hall 
Rooms: 122(Martini-Lect Hall), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303
Hunziker Hall 
Rooms: 101, 102, 103, 119, 120, 201, 202, 203, 207(Sem), 208(Sem), 211(Sem), 212, 213(Sem)
Conference: 107, 206, 210b
Library 
Rooms: 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm)
High Mountain East 
Room: 06
Power Arts 
Rooms: 109, 122
Raubinger 
Rooms: 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316
Science East 
Rooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063(Lect Hall), 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041
 BYOD Labs: 2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025
Science West 
Rooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323
BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309
Shea 
Rooms: 101(Custom), 103
Skyline 
Room: 211
University Hall
Rooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313
Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358
1600 Valley Road 
Rooms: 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016, 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109
1800 Valley Road
Rooms: 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254
Wightman Gym 
Rooms: 110A, 202, 203 

==WP Hardware Overview==

All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
 
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for virtual meetings.
(Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected.They also have a built-in usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

== Solutions to the most common problems ==

 

Video Issues: If the PC shows on the desktop monitor but not on the projection screen (or wall monitor) or vice versa, you can fix it by doing the following: 

1. Press and hold the windows key and then press "P" 
2. Select DUPLICATE from the menu that appears.

[[File:Windows-P.png|thumb|left]]
 
This same procedure works if you see a windows logo but not icons or your mouse pointer on one of the screens . (This is extended desktop mode)
Please note if using powerpoint, it has additional extended display settings that you may need to change. 

 
Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself and not from the speakers in the room it is likely that the PC settings are incorrect. Please call (973) 720-2308 immediately for assistance.

 

=='''Mediated Classroom Tips and Tricks'''==

While videoconferencing software is designed for conferencing, many of it's functions can be leveraged for other purposes even when videoconferencing is not needed.

===Set Up Teams to use for Wireless Display and Lecture capture (First time only) ===

This only needs to be done once. The group we create can be used to share and record without needing to set up a second time
 

# Open Teams on your laptop and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the "Join or Create Team" button in the upper right corner and select "Create Team" from the drop down menu 
# Click the "Other" button, then select "Use this template" and then "Private" 
# Name the Team "Wireless Share" to make it easy to remember, then click the "Create" button 
Setup is now complete. 

===Present wirelessly to the projection screen from a personal device in any PC equipped classroom ===

 If you have not done so previously, Follow the instructions above titled "Set Up Teams to use for Wireless Display and Lecture capture" Please note this will work well for presentations and documents, it is not suitable for sharing video 

On the device you will be presenting FROM (Laptop)

# Open Teams on your laptop and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the team labeled "Wireless Share" 
# Click the camera icon in the upper right corner of the screen and choose "Meet Now" 
# Turn off your camera, verify that "Computer audio" is selected, and Click the "Join Now" button. (You can simply close the window asking people to join you) 
# Click the share button in the upper right corner of the meeting window 

On the Podium PC in the room:

# Log into the PC, Open Teams and log in to Teams NOTE: Make sure you select "other people use this room" 
# Click the "Join Call" button in the upper right corner of the screen and then "Add this device" 
# Click the maximize button on the window for best viewing 
# For maximum viewing area, click the three dots next to your picture/initials and choose "Hide Me" 

===Lecture capture in Lecture Halls (LI124, AT144, GR236) using Teams===

# Open Teams on the Podium PC, Log in, and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the team labeled "Wireless Share" 
# Click the camera icon in the upper right corner of the screen and choose "Meet Now" 
# Name the recording in the text entry box in the center of the screen, then click "Join Now" 
# Click the three dots next above the word "MORE" at the top of the meeting window and choose "Record and Transcribe / Start Recording" 
# Verify settings are correct and Click "Confirm"

You are now recording your session

When you are done recording. Leave the meeting and recording will stop.

The recording can be found at Sharepoint / Wireless Share / Documents / Extras / Recordings

Classroom Technology Support

2026-04-21T15:47:59Z

Weberd: /* Lecture capture in Lecture Halls (LI124, AT144, GR236) using Teams */

== Introduction ==

Wecome to the Classroom Technology Support Page of the IT WIKI. 
[[File:CTS.jpg]]

Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within [http://www.wpunj.edu/irt/ Instruction and Research Technology]
Here you will find documentation and instruction for the various mediated rooms across the campus.

If you experience problems with the technology in a mediated room, please call (973)720-4357 and press "1". We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call right away, please still report the problem by entering a helpdesk ticket when you are able at [http://www.wpunj.edu/help www.wpunj.edu/help] so we can verify and fix the issue for the next user. 

== Types of rooms we manage ==



While specialized rooms for specific circumstances do exist on campus, we try to standardize rooms whenever possible in order to help users be comfortable using any room on campus as well as making campuswide support as efficient as possible. The three most common standard room types are as follows: 

Standard Classrooms: These rooms are equipped with a ceiling mounted projector or wall mounted monitor, program audio speakers, a built-in Windows PC or iMac, and a cable that can be connected to a laptop or other device with an HDMI output. These rooms are medium size and as such, should not generally require speech reinforcement. (Microphones) 
{{#ev:youtube|s_v3yF-cgq0}}
 
Seminar Rooms: These rooms are identical to standard classrooms but add a wireless microphone reciever that can be used with a microphone checked out from the Technical Services window in Hamilton hall.
To reserve microphones, use the Technical Services Window Patron Portal here: [https://webcheckout.wpunj.edu/sso/patron#!/ The TSW Web Checkout Portal] 
If you have questions about borrowing microphones or other equipment, you can call TSW at (973)720-2613. 

Lecture Halls / Auditoriums: These rooms have the same technology as standard classrooms with the addition of a wired microphone at the podium and two recievers that can be used with wireless microphones that must be checked out from the Technical Services window in Hamilton hall.

Here is an instructional video demonstrating how to use the AV functions of these rooms: {{#ev:youtube|cMMVCYEuvug}}
 
In addition to these room types we also provide support to BYOD labs in the science building, conference rooms, and board rooms across campus. Please report any problems in these rooms to the helpdesk at www.wpunj.edu/help. 

== Managed Locations ==

Atrium 
Rooms: 114, 123A&B, 125, 144(Auditorium)
Ben Shahn 
Rooms: 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206(Non-std), 213, 215, 222, 225
College Hall 
Room: 202(Board Rm)
Grant Hall 
Rooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall)
Conference: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328
Hamilton Hall 
Rooms: 122(Martini-Lect Hall), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303
Hunziker Hall 
Rooms: 101, 102, 103, 119, 120, 201, 202, 203, 207(Sem), 208(Sem), 211(Sem), 212, 213(Sem)
Conference: 107, 206, 210b
Library 
Rooms: 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm)
High Mountain East 
Room: 06
Power Arts 
Rooms: 109, 122
Raubinger 
Rooms: 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316
Science East 
Rooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063(Lect Hall), 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041
 BYOD Labs: 2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025
Science West 
Rooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323
BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309
Shea 
Rooms: 101(Custom), 103
Skyline 
Room: 211
University Hall
Rooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313
Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358
1600 Valley Road 
Rooms: 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016, 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109
1800 Valley Road
Rooms: 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254
Wightman Gym 
Rooms: 110A, 202, 203 

==WP Hardware Overview==

All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
 
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for virtual meetings.
(Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected.They also have a built-in usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

== Solutions to the most common problems ==

 

Video Issues: If the PC shows on the desktop monitor but not on the projection screen (or wall monitor) or vice versa, you can fix it by doing the following: 

1. Press and hold the windows key and then press "P" 
2. Select DUPLICATE from the menu that appears.

[[File:Windows-P.png|thumb|left]]
 
This same procedure works if you see a windows logo but not icons or your mouse pointer on one of the screens . (This is extended desktop mode)
Please note if using powerpoint, it has additional extended display settings that you may need to change. 

 
Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself and not from the speakers in the room it is likely that the PC settings are incorrect. Please call (973) 720-2308 immediately for assistance.

 

=='''Mediated Classroom Tips and Tricks'''==

While videoconferencing software is designed for conferencing, many of it's functions can be leveraged for other purposes even when videoconferencing is not needed.

===Set Up Teams to use for Wireless Display and Lecture capture (First time only) ===

This only needs to be done once. The group we create can be used to share and record without needing to set up a second time
 

# Open Teams on your laptop and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the "Join or Create Team" button in the upper right corner and select "Create Team" from the drop down menu 
# Click the "Other" button, then select "Use this template" and then "Private" 
# Name the Team "Wireless Share" to make it easy to remember, then click the "Create" button 
Setup is now complete. 

===Present wirelessly to the projection screen from a personal device in any PC equipped classroom ===

 If you have not done so previously, Follow the instructions above titled "Set Up Teams to use for Wireless Display and Lecture capture" Please note this will work well for presentations and documents, it is not suitable for sharing video 

On the device you will be presenting FROM (Laptop)

# Open Teams on your laptop and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the team labeled "Wireless Share" 
# Click the camera icon in the upper right corner of the screen and choose "Meet Now" 
# Turn off your camera, verify that "Computer audio" is selected, and Click the "Join Now" button. (You can simply close the window asking people to join you) 
# Click the share button in the upper right corner of the meeting window 

On the Podium PC in the room:

# Log into the PC, Open Teams and log in to Teams NOTE: Make sure you select "other people use this room" 
# Click the "Join Call" button in the upper right corner of the screen and then "Add this device" 
# Click the maximize button on the window for best viewing 
# For maximum viewing area, click the three dots next to your picture/initials and choose "Hide Me" 

===Lecture capture in Lecture Halls (LI124, AT144, GR236) using Teams===

# Open Teams on the Podium PC, Log in, and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the team labeled "Wireless Share" 
# Click the camera icon in the upper right corner of the screen and choose "Meet Now" 
# Name the recording in the text entry box in the center of the screen, then click "Join Now" 
# Click the three dots next above the word "MORE" at the top of the meeting window and choose "Record and Transcribe / Start Recording" 
# Verify settings are correct and Click "Confirm"

You are now recording your session

When you are done recording. Leave the meeting and recording will stop.

The recording can be found at Sharepoint / Wireless Share / Documents / Extras / Recordings

 

===Digital Whiteboard using Zoom===
This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.
# Log in and start a zoom session
# Select “Fullscreen” in the view menu of the PC’s Zoom window
# Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

''While all examples are given using Zoom, the same hacks can be used with other conferencing software as well.''

Classroom Technology Support

2026-04-21T15:45:59Z

Weberd: /* Lecture capture in Lecture Halls (LI124, AT144, GR236) using Teams */

== Introduction ==

Wecome to the Classroom Technology Support Page of the IT WIKI. 
[[File:CTS.jpg]]

Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within [http://www.wpunj.edu/irt/ Instruction and Research Technology]
Here you will find documentation and instruction for the various mediated rooms across the campus.

If you experience problems with the technology in a mediated room, please call (973)720-4357 and press "1". We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call right away, please still report the problem by entering a helpdesk ticket when you are able at [http://www.wpunj.edu/help www.wpunj.edu/help] so we can verify and fix the issue for the next user. 

== Types of rooms we manage ==



While specialized rooms for specific circumstances do exist on campus, we try to standardize rooms whenever possible in order to help users be comfortable using any room on campus as well as making campuswide support as efficient as possible. The three most common standard room types are as follows: 

Standard Classrooms: These rooms are equipped with a ceiling mounted projector or wall mounted monitor, program audio speakers, a built-in Windows PC or iMac, and a cable that can be connected to a laptop or other device with an HDMI output. These rooms are medium size and as such, should not generally require speech reinforcement. (Microphones) 
{{#ev:youtube|s_v3yF-cgq0}}
 
Seminar Rooms: These rooms are identical to standard classrooms but add a wireless microphone reciever that can be used with a microphone checked out from the Technical Services window in Hamilton hall.
To reserve microphones, use the Technical Services Window Patron Portal here: [https://webcheckout.wpunj.edu/sso/patron#!/ The TSW Web Checkout Portal] 
If you have questions about borrowing microphones or other equipment, you can call TSW at (973)720-2613. 

Lecture Halls / Auditoriums: These rooms have the same technology as standard classrooms with the addition of a wired microphone at the podium and two recievers that can be used with wireless microphones that must be checked out from the Technical Services window in Hamilton hall.

Here is an instructional video demonstrating how to use the AV functions of these rooms: {{#ev:youtube|cMMVCYEuvug}}
 
In addition to these room types we also provide support to BYOD labs in the science building, conference rooms, and board rooms across campus. Please report any problems in these rooms to the helpdesk at www.wpunj.edu/help. 

== Managed Locations ==

Atrium 
Rooms: 114, 123A&B, 125, 144(Auditorium)
Ben Shahn 
Rooms: 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206(Non-std), 213, 215, 222, 225
College Hall 
Room: 202(Board Rm)
Grant Hall 
Rooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall)
Conference: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328
Hamilton Hall 
Rooms: 122(Martini-Lect Hall), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303
Hunziker Hall 
Rooms: 101, 102, 103, 119, 120, 201, 202, 203, 207(Sem), 208(Sem), 211(Sem), 212, 213(Sem)
Conference: 107, 206, 210b
Library 
Rooms: 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm)
High Mountain East 
Room: 06
Power Arts 
Rooms: 109, 122
Raubinger 
Rooms: 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316
Science East 
Rooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063(Lect Hall), 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041
 BYOD Labs: 2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025
Science West 
Rooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323
BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309
Shea 
Rooms: 101(Custom), 103
Skyline 
Room: 211
University Hall
Rooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313
Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358
1600 Valley Road 
Rooms: 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016, 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109
1800 Valley Road
Rooms: 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254
Wightman Gym 
Rooms: 110A, 202, 203 

==WP Hardware Overview==

All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
 
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for virtual meetings.
(Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected.They also have a built-in usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

== Solutions to the most common problems ==

 

Video Issues: If the PC shows on the desktop monitor but not on the projection screen (or wall monitor) or vice versa, you can fix it by doing the following: 

1. Press and hold the windows key and then press "P" 
2. Select DUPLICATE from the menu that appears.

[[File:Windows-P.png|thumb|left]]
 
This same procedure works if you see a windows logo but not icons or your mouse pointer on one of the screens . (This is extended desktop mode)
Please note if using powerpoint, it has additional extended display settings that you may need to change. 

 
Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself and not from the speakers in the room it is likely that the PC settings are incorrect. Please call (973) 720-2308 immediately for assistance.

 

=='''Mediated Classroom Tips and Tricks'''==

While videoconferencing software is designed for conferencing, many of it's functions can be leveraged for other purposes even when videoconferencing is not needed.

===Set Up Teams to use for Wireless Display and Lecture capture (First time only) ===

This only needs to be done once. The group we create can be used to share and record without needing to set up a second time
 

# Open Teams on your laptop and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the "Join or Create Team" button in the upper right corner and select "Create Team" from the drop down menu 
# Click the "Other" button, then select "Use this template" and then "Private" 
# Name the Team "Wireless Share" to make it easy to remember, then click the "Create" button 
Setup is now complete. 

===Present wirelessly to the projection screen from a personal device in any PC equipped classroom ===

 If you have not done so previously, Follow the instructions above titled "Set Up Teams to use for Wireless Display and Lecture capture" Please note this will work well for presentations and documents, it is not suitable for sharing video 

On the device you will be presenting FROM (Laptop)

# Open Teams on your laptop and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the team labeled "Wireless Share" 
# Click the camera icon in the upper right corner of the screen and choose "Meet Now" 
# Turn off your camera, verify that "Computer audio" is selected, and Click the "Join Now" button. (You can simply close the window asking people to join you) 
# Click the share button in the upper right corner of the meeting window 

On the Podium PC in the room:

# Log into the PC, Open Teams and log in to Teams NOTE: Make sure you select "other people use this room" 
# Click the "Join Call" button in the upper right corner of the screen and then "Add this device" 
# Click the maximize button on the window for best viewing 
# For maximum viewing area, click the three dots next to your picture/initials and choose "Hide Me" 

===Lecture capture in Lecture Halls (LI124, AT144, GR236) using Teams===

# Open Teams on the Podium PC, Log in, and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the team labeled "Wireless Share" 
# Click the camera icon in the upper right corner of the screen and choose "Meet Now" 
# Click the three dots next above the word "MORE" at the top of the meeting window and choose "Record and Transcribe / Start Recording" 
# Verify settings are correct and Click "Confirm"

You are now recording your session

When you are done recording. Leave the meeting and recording will stop.

The recording can be found at Sharepoint / Wireless Share / Documents / Extras / Recordings

 

===Digital Whiteboard using Zoom===
This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.
# Log in and start a zoom session
# Select “Fullscreen” in the view menu of the PC’s Zoom window
# Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

''While all examples are given using Zoom, the same hacks can be used with other conferencing software as well.''

Classroom Technology Support

2026-04-21T15:45:42Z

Weberd: /* Lecture capture in Lecture Halls (LI124, AT144, GR236) using Teams */

== Introduction ==

Wecome to the Classroom Technology Support Page of the IT WIKI. 
[[File:CTS.jpg]]

Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within [http://www.wpunj.edu/irt/ Instruction and Research Technology]
Here you will find documentation and instruction for the various mediated rooms across the campus.

If you experience problems with the technology in a mediated room, please call (973)720-4357 and press "1". We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call right away, please still report the problem by entering a helpdesk ticket when you are able at [http://www.wpunj.edu/help www.wpunj.edu/help] so we can verify and fix the issue for the next user. 

== Types of rooms we manage ==



While specialized rooms for specific circumstances do exist on campus, we try to standardize rooms whenever possible in order to help users be comfortable using any room on campus as well as making campuswide support as efficient as possible. The three most common standard room types are as follows: 

Standard Classrooms: These rooms are equipped with a ceiling mounted projector or wall mounted monitor, program audio speakers, a built-in Windows PC or iMac, and a cable that can be connected to a laptop or other device with an HDMI output. These rooms are medium size and as such, should not generally require speech reinforcement. (Microphones) 
{{#ev:youtube|s_v3yF-cgq0}}
 
Seminar Rooms: These rooms are identical to standard classrooms but add a wireless microphone reciever that can be used with a microphone checked out from the Technical Services window in Hamilton hall.
To reserve microphones, use the Technical Services Window Patron Portal here: [https://webcheckout.wpunj.edu/sso/patron#!/ The TSW Web Checkout Portal] 
If you have questions about borrowing microphones or other equipment, you can call TSW at (973)720-2613. 

Lecture Halls / Auditoriums: These rooms have the same technology as standard classrooms with the addition of a wired microphone at the podium and two recievers that can be used with wireless microphones that must be checked out from the Technical Services window in Hamilton hall.

Here is an instructional video demonstrating how to use the AV functions of these rooms: {{#ev:youtube|cMMVCYEuvug}}
 
In addition to these room types we also provide support to BYOD labs in the science building, conference rooms, and board rooms across campus. Please report any problems in these rooms to the helpdesk at www.wpunj.edu/help. 

== Managed Locations ==

Atrium 
Rooms: 114, 123A&B, 125, 144(Auditorium)
Ben Shahn 
Rooms: 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206(Non-std), 213, 215, 222, 225
College Hall 
Room: 202(Board Rm)
Grant Hall 
Rooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall)
Conference: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328
Hamilton Hall 
Rooms: 122(Martini-Lect Hall), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303
Hunziker Hall 
Rooms: 101, 102, 103, 119, 120, 201, 202, 203, 207(Sem), 208(Sem), 211(Sem), 212, 213(Sem)
Conference: 107, 206, 210b
Library 
Rooms: 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm)
High Mountain East 
Room: 06
Power Arts 
Rooms: 109, 122
Raubinger 
Rooms: 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316
Science East 
Rooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063(Lect Hall), 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041
 BYOD Labs: 2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025
Science West 
Rooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323
BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309
Shea 
Rooms: 101(Custom), 103
Skyline 
Room: 211
University Hall
Rooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313
Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358
1600 Valley Road 
Rooms: 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016, 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109
1800 Valley Road
Rooms: 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254
Wightman Gym 
Rooms: 110A, 202, 203 

==WP Hardware Overview==

All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
 
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for virtual meetings.
(Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected.They also have a built-in usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

== Solutions to the most common problems ==

 

Video Issues: If the PC shows on the desktop monitor but not on the projection screen (or wall monitor) or vice versa, you can fix it by doing the following: 

1. Press and hold the windows key and then press "P" 
2. Select DUPLICATE from the menu that appears.

[[File:Windows-P.png|thumb|left]]
 
This same procedure works if you see a windows logo but not icons or your mouse pointer on one of the screens . (This is extended desktop mode)
Please note if using powerpoint, it has additional extended display settings that you may need to change. 

 
Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself and not from the speakers in the room it is likely that the PC settings are incorrect. Please call (973) 720-2308 immediately for assistance.

 

=='''Mediated Classroom Tips and Tricks'''==

While videoconferencing software is designed for conferencing, many of it's functions can be leveraged for other purposes even when videoconferencing is not needed.

===Set Up Teams to use for Wireless Display and Lecture capture (First time only) ===

This only needs to be done once. The group we create can be used to share and record without needing to set up a second time
 

# Open Teams on your laptop and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the "Join or Create Team" button in the upper right corner and select "Create Team" from the drop down menu 
# Click the "Other" button, then select "Use this template" and then "Private" 
# Name the Team "Wireless Share" to make it easy to remember, then click the "Create" button 
Setup is now complete. 

===Present wirelessly to the projection screen from a personal device in any PC equipped classroom ===

 If you have not done so previously, Follow the instructions above titled "Set Up Teams to use for Wireless Display and Lecture capture" Please note this will work well for presentations and documents, it is not suitable for sharing video 

On the device you will be presenting FROM (Laptop)

# Open Teams on your laptop and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the team labeled "Wireless Share" 
# Click the camera icon in the upper right corner of the screen and choose "Meet Now" 
# Turn off your camera, verify that "Computer audio" is selected, and Click the "Join Now" button. (You can simply close the window asking people to join you) 
# Click the share button in the upper right corner of the meeting window 

On the Podium PC in the room:

# Log into the PC, Open Teams and log in to Teams NOTE: Make sure you select "other people use this room" 
# Click the "Join Call" button in the upper right corner of the screen and then "Add this device" 
# Click the maximize button on the window for best viewing 
# For maximum viewing area, click the three dots next to your picture/initials and choose "Hide Me" 

===Lecture capture in Lecture Halls (LI124, AT144, GR236) using Teams===

# Open Teams on the Podium PC, Log in, and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the team labeled "Wireless Share" 
# Click the camera icon in the upper right corner of the screen and choose "Meet Now" 
# Click the three dots next above the word "MORE" at the top of the meeting window and choose "Record and Transcribe / Start Recording" 
# Verify settings are correct and Click "Confirm"

You are now recording your session

When you are done recording. Leave the meeting and recording will stop.

The recording can be found at Sharepoint / Wireless Share / Documents / Extras / Recordings

===Digital Whiteboard using Zoom===
This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.
# Log in and start a zoom session
# Select “Fullscreen” in the view menu of the PC’s Zoom window
# Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

''While all examples are given using Zoom, the same hacks can be used with other conferencing software as well.''

Classroom Technology Support

2026-04-21T14:07:38Z

Weberd: /* Mediated Classroom Tips and Tricks */

== Introduction ==

Wecome to the Classroom Technology Support Page of the IT WIKI. 
[[File:CTS.jpg]]

Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within [http://www.wpunj.edu/irt/ Instruction and Research Technology]
Here you will find documentation and instruction for the various mediated rooms across the campus.

If you experience problems with the technology in a mediated room, please call (973)720-4357 and press "1". We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call right away, please still report the problem by entering a helpdesk ticket when you are able at [http://www.wpunj.edu/help www.wpunj.edu/help] so we can verify and fix the issue for the next user. 

== Types of rooms we manage ==



While specialized rooms for specific circumstances do exist on campus, we try to standardize rooms whenever possible in order to help users be comfortable using any room on campus as well as making campuswide support as efficient as possible. The three most common standard room types are as follows: 

Standard Classrooms: These rooms are equipped with a ceiling mounted projector or wall mounted monitor, program audio speakers, a built-in Windows PC or iMac, and a cable that can be connected to a laptop or other device with an HDMI output. These rooms are medium size and as such, should not generally require speech reinforcement. (Microphones) 
{{#ev:youtube|s_v3yF-cgq0}}
 
Seminar Rooms: These rooms are identical to standard classrooms but add a wireless microphone reciever that can be used with a microphone checked out from the Technical Services window in Hamilton hall.
To reserve microphones, use the Technical Services Window Patron Portal here: [https://webcheckout.wpunj.edu/sso/patron#!/ The TSW Web Checkout Portal] 
If you have questions about borrowing microphones or other equipment, you can call TSW at (973)720-2613. 

Lecture Halls / Auditoriums: These rooms have the same technology as standard classrooms with the addition of a wired microphone at the podium and two recievers that can be used with wireless microphones that must be checked out from the Technical Services window in Hamilton hall.

Here is an instructional video demonstrating how to use the AV functions of these rooms: {{#ev:youtube|cMMVCYEuvug}}
 
In addition to these room types we also provide support to BYOD labs in the science building, conference rooms, and board rooms across campus. Please report any problems in these rooms to the helpdesk at www.wpunj.edu/help. 

== Managed Locations ==

Atrium 
Rooms: 114, 123A&B, 125, 144(Auditorium)
Ben Shahn 
Rooms: 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206(Non-std), 213, 215, 222, 225
College Hall 
Room: 202(Board Rm)
Grant Hall 
Rooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall)
Conference: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328
Hamilton Hall 
Rooms: 122(Martini-Lect Hall), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303
Hunziker Hall 
Rooms: 101, 102, 103, 119, 120, 201, 202, 203, 207(Sem), 208(Sem), 211(Sem), 212, 213(Sem)
Conference: 107, 206, 210b
Library 
Rooms: 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm)
High Mountain East 
Room: 06
Power Arts 
Rooms: 109, 122
Raubinger 
Rooms: 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316
Science East 
Rooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063(Lect Hall), 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041
 BYOD Labs: 2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025
Science West 
Rooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323
BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309
Shea 
Rooms: 101(Custom), 103
Skyline 
Room: 211
University Hall
Rooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313
Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358
1600 Valley Road 
Rooms: 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016, 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109
1800 Valley Road
Rooms: 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254
Wightman Gym 
Rooms: 110A, 202, 203 

==WP Hardware Overview==

All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
 
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for virtual meetings.
(Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected.They also have a built-in usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

== Solutions to the most common problems ==

 

Video Issues: If the PC shows on the desktop monitor but not on the projection screen (or wall monitor) or vice versa, you can fix it by doing the following: 

1. Press and hold the windows key and then press "P" 
2. Select DUPLICATE from the menu that appears.

[[File:Windows-P.png|thumb|left]]
 
This same procedure works if you see a windows logo but not icons or your mouse pointer on one of the screens . (This is extended desktop mode)
Please note if using powerpoint, it has additional extended display settings that you may need to change. 

 
Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself and not from the speakers in the room it is likely that the PC settings are incorrect. Please call (973) 720-2308 immediately for assistance.

 

=='''Mediated Classroom Tips and Tricks'''==

While videoconferencing software is designed for conferencing, many of it's functions can be leveraged for other purposes even when videoconferencing is not needed.

===Set Up Teams to use for Wireless Display and Lecture capture (First time only) ===

This only needs to be done once. The group we create can be used to share and record without needing to set up a second time
 

# Open Teams on your laptop and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the "Join or Create Team" button in the upper right corner and select "Create Team" from the drop down menu 
# Click the "Other" button, then select "Use this template" and then "Private" 
# Name the Team "Wireless Share" to make it easy to remember, then click the "Create" button 
Setup is now complete. 

===Present wirelessly to the projection screen from a personal device in any PC equipped classroom ===

 If you have not done so previously, Follow the instructions above titled "Set Up Teams to use for Wireless Display and Lecture capture" Please note this will work well for presentations and documents, it is not suitable for sharing video 

On the device you will be presenting FROM (Laptop)

# Open Teams on your laptop and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the team labeled "Wireless Share" 
# Click the camera icon in the upper right corner of the screen and choose "Meet Now" 
# Turn off your camera, verify that "Computer audio" is selected, and Click the "Join Now" button. (You can simply close the window asking people to join you) 
# Click the share button in the upper right corner of the meeting window 

On the Podium PC in the room:

# Log into the PC, Open Teams and log in to Teams NOTE: Make sure you select "other people use this room" 
# Click the "Join Call" button in the upper right corner of the screen and then "Add this device" 
# Click the maximize button on the window for best viewing 
# For maximum viewing area, click the three dots next to your picture/initials and choose "Hide Me" 

===Lecture capture in Lecture Halls (LI124, AT144, GR236) using Teams===

# Open Teams on the Podium PC, Log in, and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the team labeled "Wireless Share" 
# Click the camera icon in the upper right corner of the screen and choose "Meet Now" 

===Digital Whiteboard using Zoom===
This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.
# Log in and start a zoom session
# Select “Fullscreen” in the view menu of the PC’s Zoom window
# Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

''While all examples are given using Zoom, the same hacks can be used with other conferencing software as well.''

Classroom Technology Support

2026-04-21T13:44:48Z

Weberd: Changed Wireless sharing to Teams

== Introduction ==

Wecome to the Classroom Technology Support Page of the IT WIKI. 
[[File:CTS.jpg]]

Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within [http://www.wpunj.edu/irt/ Instruction and Research Technology]
Here you will find documentation and instruction for the various mediated rooms across the campus.

If you experience problems with the technology in a mediated room, please call (973)720-4357 and press "1". We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call right away, please still report the problem by entering a helpdesk ticket when you are able at [http://www.wpunj.edu/help www.wpunj.edu/help] so we can verify and fix the issue for the next user. 

== Types of rooms we manage ==



While specialized rooms for specific circumstances do exist on campus, we try to standardize rooms whenever possible in order to help users be comfortable using any room on campus as well as making campuswide support as efficient as possible. The three most common standard room types are as follows: 

Standard Classrooms: These rooms are equipped with a ceiling mounted projector or wall mounted monitor, program audio speakers, a built-in Windows PC or iMac, and a cable that can be connected to a laptop or other device with an HDMI output. These rooms are medium size and as such, should not generally require speech reinforcement. (Microphones) 
{{#ev:youtube|s_v3yF-cgq0}}
 
Seminar Rooms: These rooms are identical to standard classrooms but add a wireless microphone reciever that can be used with a microphone checked out from the Technical Services window in Hamilton hall.
To reserve microphones, use the Technical Services Window Patron Portal here: [https://webcheckout.wpunj.edu/sso/patron#!/ The TSW Web Checkout Portal] 
If you have questions about borrowing microphones or other equipment, you can call TSW at (973)720-2613. 

Lecture Halls / Auditoriums: These rooms have the same technology as standard classrooms with the addition of a wired microphone at the podium and two recievers that can be used with wireless microphones that must be checked out from the Technical Services window in Hamilton hall.

Here is an instructional video demonstrating how to use the AV functions of these rooms: {{#ev:youtube|cMMVCYEuvug}}
 
In addition to these room types we also provide support to BYOD labs in the science building, conference rooms, and board rooms across campus. Please report any problems in these rooms to the helpdesk at www.wpunj.edu/help. 

== Managed Locations ==

Atrium 
Rooms: 114, 123A&B, 125, 144(Auditorium)
Ben Shahn 
Rooms: 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206(Non-std), 213, 215, 222, 225
College Hall 
Room: 202(Board Rm)
Grant Hall 
Rooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall)
Conference: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328
Hamilton Hall 
Rooms: 122(Martini-Lect Hall), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303
Hunziker Hall 
Rooms: 101, 102, 103, 119, 120, 201, 202, 203, 207(Sem), 208(Sem), 211(Sem), 212, 213(Sem)
Conference: 107, 206, 210b
Library 
Rooms: 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm)
High Mountain East 
Room: 06
Power Arts 
Rooms: 109, 122
Raubinger 
Rooms: 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316
Science East 
Rooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063(Lect Hall), 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041
 BYOD Labs: 2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025
Science West 
Rooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323
BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309
Shea 
Rooms: 101(Custom), 103
Skyline 
Room: 211
University Hall
Rooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313
Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358
1600 Valley Road 
Rooms: 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016, 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109
1800 Valley Road
Rooms: 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254
Wightman Gym 
Rooms: 110A, 202, 203 

==WP Hardware Overview==

All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
 
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for virtual meetings.
(Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected.They also have a built-in usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

== Solutions to the most common problems ==

 

Video Issues: If the PC shows on the desktop monitor but not on the projection screen (or wall monitor) or vice versa, you can fix it by doing the following: 

1. Press and hold the windows key and then press "P" 
2. Select DUPLICATE from the menu that appears.

[[File:Windows-P.png|thumb|left]]
 
This same procedure works if you see a windows logo but not icons or your mouse pointer on one of the screens . (This is extended desktop mode)
Please note if using powerpoint, it has additional extended display settings that you may need to change. 

 
Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself and not from the speakers in the room it is likely that the PC settings are incorrect. Please call (973) 720-2308 immediately for assistance.

 

==Mediated Classroom Tips and Tricks==

While videoconferencing software is designed for conferencing, many of it's functions can be leveraged for other purposes even when videoconferencing is not needed.

===Present wirelessly to the projection screen from a personal device in any PC equipped classroom: Setup (First time only) ===

This requires a little setup the first time you use it but is quick and easy once set up.
 

# Open Teams on your laptop and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the "Join or Create Team" button in the upper right corner and select "Create Team" from the drop down menu 
# Click the "Other" button, then select "Use this template" and then "Private" 
# Name the Team "Wireless Share" to make it easy to remember, then click the "Create" button 
Setup is now complete. The next section describes how to share your content.

===Present wirelessly to the projection screen from a personal device in any PC equipped classroom ===

On the device you will be presenting FROM (Laptop)

# Open Teams on your laptop and click on the third icon from the top in the left column labeled "Teams" (Underneath "Activity" and "Chat") 
# Click the team labeled "Wireless Share" 
# Click the camera icon in the upper right corner of the screen and choose "Meet Now" 
# Turn off your camera, verify that "Computer audio" is selected, and Click the "Join Now" button. (You can simply close the window asking people to join you) 
# Click the share button in the upper right corner of the meeting window

On the Podium PC in the room:

# Log into the PC, Open Teams and log in to Teams NOTE: Make sure you select "other people use this room" 
# Click the "Join Call" button in the upper right corner of the screen and then "Add this device" 
# Click the maximize button on the window for best viewing 
# For maximum viewing area, click the three dots next to your picture/initials and choose "Hide Me" 

Please note this will work well for presentations and documents, it is not suitable for sharing video
 

===Lecture capture in Classrooms using Zoom and Hovercam===

# Launch Zoom on your laptop and start a new Meeting
# Click “Join with computer audio” button
# Press the Record Button on the bottom of the Zoom window and select your preferred file location
# We suggest recording to the cloud so the recording will be available from anywhere and there is no risk of losing the file if the PC gets re-imaged or the hard drive malfunctions

===Digital Whiteboard using Zoom===
This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.
# Log in and start a zoom session
# Select “Fullscreen” in the view menu of the PC’s Zoom window
# Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

''While all examples are given using Zoom, the same hacks can be used with other conferencing software as well.''

Classroom Technology Support

2026-01-27T16:36:01Z

Weberd:

== Introduction ==

Wecome to the Classroom Technology Support Page of the IT WIKI. 
[[File:CTS.jpg]]

Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within [http://www.wpunj.edu/irt/ Instruction and Research Technology]
Here you will find documentation and instruction for the various mediated rooms across the campus.

If you experience problems with the technology in a mediated room, please call (973)720-4357 and press "1". We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call right away, please still report the problem by entering a helpdesk ticket when you are able at [http://www.wpunj.edu/help www.wpunj.edu/help] so we can verify and fix the issue for the next user. 

== Types of rooms we manage ==



While specialized rooms for specific circumstances do exist on campus, we try to standardize rooms whenever possible in order to help users be comfortable using any room on campus as well as making campuswide support as efficient as possible. The three most common standard room types are as follows: 

Standard Classrooms: These rooms are equipped with a ceiling mounted projector or wall mounted monitor, program audio speakers, a built-in Windows PC or iMac, and a cable that can be connected to a laptop or other device with an HDMI output. These rooms are medium size and as such, should not generally require speech reinforcement. (Microphones) 
{{#ev:youtube|s_v3yF-cgq0}}
 
Seminar Rooms: These rooms are identical to standard classrooms but add a wireless microphone reciever that can be used with a microphone checked out from the Technical Services window in Hamilton hall.
To reserve microphones, use the Technical Services Window Patron Portal here: [https://webcheckout.wpunj.edu/sso/patron#!/ The TSW Web Checkout Portal] 
If you have questions about borrowing microphones or other equipment, you can call TSW at (973)720-2613. 

Lecture Halls / Auditoriums: These rooms have the same technology as standard classrooms with the addition of a wired microphone at the podium and two recievers that can be used with wireless microphones that must be checked out from the Technical Services window in Hamilton hall.

Here is an instructional video demonstrating how to use the AV functions of these rooms: {{#ev:youtube|cMMVCYEuvug}}
 
In addition to these room types we also provide support to BYOD labs in the science building, conference rooms, and board rooms across campus. Please report any problems in these rooms to the helpdesk at www.wpunj.edu/help. 

== Managed Locations ==

Atrium 
Rooms: 114, 123A&B, 125, 144(Auditorium)
Ben Shahn 
Rooms: 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206(Non-std), 213, 215, 222, 225
College Hall 
Room: 202(Board Rm)
Grant Hall 
Rooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall)
Conference: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328
Hamilton Hall 
Rooms: 122(Martini-Lect Hall), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303
Hunziker Hall 
Rooms: 101, 102, 103, 119, 120, 201, 202, 203, 207(Sem), 208(Sem), 211(Sem), 212, 213(Sem)
Conference: 107, 206, 210b
Library 
Rooms: 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm)
High Mountain East 
Room: 06
Power Arts 
Rooms: 109, 122
Raubinger 
Rooms: 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316
Science East 
Rooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063(Lect Hall), 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041
 BYOD Labs: 2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025
Science West 
Rooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323
BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309
Shea 
Rooms: 101(Custom), 103
Skyline 
Room: 211
University Hall
Rooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313
Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358
1600 Valley Road 
Rooms: 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016, 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109
1800 Valley Road
Rooms: 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254
Wightman Gym 
Rooms: 110A, 202, 203 

==WP Hardware Overview==

All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
 
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for virtual meetings.
(Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected.They also have a built-in usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

== Solutions to the most common problems ==

 

Video Issues: If the PC shows on the desktop monitor but not on the projection screen (or wall monitor) or vice versa, you can fix it by doing the following: 

1. Press and hold the windows key and then press "P" 
2. Select DUPLICATE from the menu that appears.

[[File:Windows-P.png|thumb|left]]
 
This same procedure works if you see a windows logo but not icons or your mouse pointer on one of the screens . (This is extended desktop mode)
Please note if using powerpoint, it has additional extended display settings that you may need to change. 

 
Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself and not from the speakers in the room it is likely that the PC settings are incorrect. Please call (973) 720-2308 immediately for assistance.

 

==Mediated Classroom Tips and Tricks==

We generally think of Zoom as simply videoconferencing software however many of it's functions can be leveraged for other purposes even when videoconferencing is not needed.

===Present wirelessly to the projection screen from your personal device (Laptop/iPad/iPhone) in any PC equipped classroom===

It may seem like a lot of steps but in reality it is quite simple. Start a Zoom session on your personal device, click Share Screen, then click on the arrow adjacent to the Participants button and make a note of the Meeting ID (found under the Room System tab)

Go to the teaching station (Podium/Desk/etc) and start up the classroom system by selecting Podium PC on the touchpanel. Log into the PC using your WP credentials and launch zoom. Click on the Join Meeting button and enter the credentials from your personal device. The last thing you should do is click on the Maximize button on the Zoom window so the shared video fills the screen. Also if you want to share video or audio, be sure to check the “include audio” box before you select the screen or app to share.

===Present wirelessly to the projection screen from a personal device in any PC equipped classroom: Step by step instructions===

''Start the Zoom session from your device''

# Launch Zoom on your laptop/ipad/phone and start a new Meeting
# Click “Join with computer audio” button
# Mute the microphone and speakers on your laptop/ipad/phone
# Click on the arrow to the right of the Participants button and select “Invite…”
# Click the Green Shield on the top of the Zoom meeting, this will display the Meeting ID and Passcode
''Set up the Podium PC to display on the projector''
# Start up the projection system and select PODIUM PC to turn on the projector. Log into the podium PC using your WP credentials
# Launch Zoom and click “Join a meeting”
# Enter the Meeting ID and Passcode when prompted
# Click “Join with computer audio” button that appears
# Press the Maximize button in the upper right corner of the Zoom window to make it fill the screen
''Share your screen with the Podium PC''
# Go back to your laptop/ipad/phone and press the “Share Screen” button in the lower menu of the Zoom window

===Lecture capture in Classrooms using Zoom and Hovercam===

# Launch Zoom on your laptop and start a new Meeting
# Click “Join with computer audio” button
# Press the Record Button on the bottom of the Zoom window and select your preferred file location
# We suggest recording to the cloud so the recording will be available from anywhere and there is no risk of losing the file if the PC gets re-imaged or the hard drive malfunctions

===Digital Whiteboard using Zoom===
This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.
# Log in and start a zoom session
# Select “Fullscreen” in the view menu of the PC’s Zoom window
# Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

''While all examples are given using Zoom, the same hacks can be used with other conferencing software as well.''

Classroom Technology Support

2026-01-27T16:10:27Z

Weberd:

== Introduction ==

Wecome to the Classroom Technology Support Page of the IT WIKI. 
[[File:CTS.jpg]]

Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within [http://www.wpunj.edu/irt/ Instruction and Research Technology]
Here you will find documentation and instruction for the various mediated rooms across the campus.

If you experience problems with the technology in a mediated room, please call (973)720-4357 and press "1". We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call right away, please still report the problem by entering a helpdesk ticket when you are able at [http://www.wpunj.edu/help www.wpunj.edu/help] so we can verify and fix the issue for the next user. 

== Types of rooms we manage ==



While specialized rooms for specific circumstances do exist on campus, we try to standardize rooms whenever possible in order to help users be comfortable using any room on campus as well as making campuswide support as efficient as possible. The three most common standard room types are as follows: 

Standard Classrooms: These rooms are equipped with a ceiling mounted projector or wall mounted monitor, program audio speakers, a built-in Windows PC or iMac, and a cable that can be connected to a laptop or other device with an HDMI output. These rooms are medium size and as such, should not generally require speech reinforcement. (Microphones) 
{{#ev:youtube|s_v3yF-cgq0}}
 
Seminar Rooms: These rooms are identical to standard classrooms but add a wireless microphone reciever that can be used with a microphone checked out from the Technical Services window in Hamilton hall.
To reserve microphones, use the Technical Services Window Patron Portal here: [https://webcheckout.wpunj.edu/sso/patron#!/ The TSW Web Checkout Portal] 
If you have questions about borrowing microphones or other equipment, you can call TSW at (973)720-2613. 

Lecture Halls / Auditoriums: These rooms have the same technology as standard classrooms with the addition of a wired microphone at the podium and two recievers that can be used with wireless microphones that must be checked out from the Technical Services window in Hamilton hall.

Here is an instructional video demonstrating how to use the AV functions of these rooms: {{#ev:youtube|cMMVCYEuvug}}
 
In addition to these room types we also provide support to BYOD labs in the science building, conference rooms, and board rooms across campus. Please report any problems in these rooms to the helpdesk at www.wpunj.edu/help. 

== Managed Locations ==

Atrium 
Rooms: 114, 123A&B, 125, 144(Auditorium)
Ben Shahn 
Rooms: 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206(Non-std), 213, 215, 222, 225
College Hall 
Room: 202(Board Rm)
Grant Hall 
Rooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall)
Conference: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328
Hamilton Hall 
Rooms: 122(Martini-Lect Hall), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303
Hunziker Hall 
Rooms: 101, 102, 103, 119, 120, 201, 202, 203, 207(Sem), 208(Sem), 211(Sem), 212, 213(Sem)
Conference: 107, 206, 210b
Library 
Rooms: 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm)
High Mountain East 
Room: 06
Power Arts 
Rooms: 109, 122
Raubinger 
Rooms: 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316
Science East 
Rooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063(Lect Hall), 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041
 BYOD Labs: 2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025
Science West 
Rooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323
BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309
Shea 
Rooms: 101(Custom), 103
Skyline 
Room: 211
University Hall
Rooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313
Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358
1600 Valley Road 
Rooms: 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016, 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109
1800 Valley Road
Rooms: 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254
Wightman Gym 
Rooms: 110A, 202, 203 

==WP Hardware Overview==

All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
 
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for virtual meetings.
(Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected.They also have a built-in usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

== Solutions to the most common problems ==

 

Video Issues: If the PC shows on the desktop monitor but not on the projection screen (or wall monitor) or vice versa, you can fix it by doing the following: 

1. Press and hold the windows key and then press "P" 
2. Select DUPLICATE from the menu that appears.

[[File:Windows-P.png|thumb|left]]
 
This same procedure works if you see a windows logo but not icons or your mouse pointer on one of the screens . (This is extended desktop mode)
Please note if using powerpoint, it has additional extended display settings that you may need to change. 

 
Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself and not from the speakers in the room it is likely that the PC settings are incorrect. Please call (973) 720-2308 immediately for assistance.

==Mediated Classroom Tips and Tricks==

We generally think of Zoom as simply videoconferencing software however many of it's functions can be leveraged for other purposes even when videoconferencing is not needed.

===Present wirelessly to the projection screen from your personal device (Laptop/iPad/iPhone) in any PC equipped classroom===

It may seem like a lot of steps but in reality it is quite simple. Start a Zoom session on your personal device, click Share Screen, then click on the arrow adjacent to the Participants button and make a note of the Meeting ID (found under the Room System tab)

Go to the teaching station (Podium/Desk/etc) and start up the classroom system by selecting Podium PC on the touchpanel. Log into the PC using your WP credentials and launch zoom. Click on the Join Meeting button and enter the credentials from your personal device. The last thing you should do is click on the Maximize button on the Zoom window so the shared video fills the screen. Also if you want to share video or audio, be sure to check the “include audio” box before you select the screen or app to share.

===Present wirelessly to the projection screen from a personal device in any PC equipped classroom: Step by step instructions===

''Start the Zoom session from your device''

# Launch Zoom on your laptop/ipad/phone and start a new Meeting
# Click “Join with computer audio” button
# Mute the microphone and speakers on your laptop/ipad/phone
# Click on the arrow to the right of the Participants button and select “Invite…”
# Click the Green Shield on the top of the Zoom meeting, this will display the Meeting ID and Passcode
''Set up the Podium PC to display on the projector''
# Start up the projection system and select PODIUM PC to turn on the projector. Log into the podium PC using your WP credentials
# Launch Zoom and click “Join a meeting”
# Enter the Meeting ID and Passcode when prompted
# Click “Join with computer audio” button that appears
# Press the Maximize button in the upper right corner of the Zoom window to make it fill the screen
''Share your screen with the Podium PC''
# Go back to your laptop/ipad/phone and press the “Share Screen” button in the lower menu of the Zoom window

===Lecture capture in Classrooms using Zoom and Hovercam===

# Launch Zoom on your laptop and start a new Meeting
# Click “Join with computer audio” button
# Press the Record Button on the bottom of the Zoom window and select your preferred file location
# We suggest recording to the cloud so the recording will be available from anywhere and there is no risk of losing the file if the PC gets re-imaged or the hard drive malfunctions

===Digital Whiteboard using Zoom===
This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.
# Log in and start a zoom session
# Select “Fullscreen” in the view menu of the PC’s Zoom window
# Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

''While all examples are given using Zoom, the same hacks can be used with other conferencing software as well.''

Classroom Technology Support

2025-10-23T17:49:00Z

Weberd: /* WP Hardware Overview */

== Introduction ==

Wecome to the Classroom Technology Support Page of the IT WIKI. 
[[File:CTS.jpg]]

Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within [http://www.wpunj.edu/irt/ Instruction and Research Technology]
Here you will find documentation and instruction for the various mediated rooms across the campus.

If you experience problems with the technology in a mediated room, please call (973)720-4357 and press "1". We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call right away, please still report the problem by entering a helpdesk ticket when you are able at [http://www.wpunj.edu/help www.wpunj.edu/help] so we can verify and fix the issue for the next user. 

== Types of rooms we manage ==



While specialized rooms for specific circumstances do exist on campus, we try to standardize rooms whenever possible in order to help users be comfortable using any room on campus as well as making campuswide support as efficient as possible. The three most common standard room types are as follows: 

Standard Classrooms: These rooms are equipped with a ceiling mounted projector or wall mounted monitor, program audio speakers, a built-in Windows PC or iMac, and a cable that can be connected to a laptop or other device with an HDMI output. These rooms are medium size and as such, should not generally require speech reinforcement. (Microphones) 
{{#ev:youtube|s_v3yF-cgq0}}
 
Seminar Rooms: These rooms are identical to standard classrooms but add a wireless microphone reciever that can be used with a microphone checked out from the Technical Services window in Hamilton hall.
To reserve microphones, use the Technical Services Window Patron Portal here: [https://webcheckout.wpunj.edu/sso/patron#!/ The TSW Web Checkout Portal] 
If you have questions about borrowing microphones or other equipment, you can call TSW at (973)720-2613. 

Lecture Halls / Auditoriums: These rooms have the same technology as standard classrooms with the addition of a wired microphone at the podium and two recievers that can be used with wireless microphones that must be checked out from the Technical Services window in Hamilton hall.

Here is an instructional video demonstrating how to use the AV functions of these rooms: {{#ev:youtube|cMMVCYEuvug}}
 
In addition to these room types we also provide support to BYOD labs in the science building, conference rooms, and board rooms across campus. Please report any problems in these rooms to the helpdesk at www.wpunj.edu/help. 

== Managed Locations ==

Atrium 
Rooms: 114, 123A&B, 125, 144(Auditorium)
Ben Shahn 
Rooms: 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206(Non-std), 213, 215, 222, 225
College Hall 
Room: 202(Board Rm)
Grant Hall 
Rooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall)
Conference: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328
Hamilton Hall 
Rooms: 122(Martini-Lect Hall), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303
Hunziker Hall 
Rooms: 101, 102, 103, 119, 120, 201, 202, 203, 207(Sem), 208(Sem), 211(Sem), 212, 213(Sem)
Conference: 107, 206, 210b
Library 
Rooms: 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm)
High Mountain East 
Room: 06
Power Arts 
Rooms: 109, 122
Raubinger 
Rooms: 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316
Science East 
Rooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063(Lect Hall), 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041
 BYOD Labs: 2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025
Science West 
Rooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323
BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309
Shea 
Rooms: 101(Custom), 103
Skyline 
Room: 211
University Hall
Rooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313
Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358
1600 Valley Road 
Rooms: 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016, 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109
1800 Valley Road
Rooms: 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254
Wightman Gym 
Rooms: 110A, 202, 203 

==Mediated Classroom Tips and Tricks==

We generally think of Zoom as simply videoconferencing software however many of it's functions can be leveraged for other purposes even when videoconferencing is not needed.

===Present wirelessly to the projection screen from your personal device (Laptop/iPad/iPhone) in any PC equipped classroom===

It may seem like a lot of steps but in reality it is quite simple. Start a Zoom session on your personal device, click Share Screen, then click on the arrow adjacent to the Participants button and make a note of the Meeting ID (found under the Room System tab)

Go to the teaching station (Podium/Desk/etc) and start up the classroom system by selecting Podium PC on the touchpanel. Log into the PC using your WP credentials and launch zoom. Click on the Join Meeting button and enter the credentials from your personal device. The last thing you should do is click on the Maximize button on the Zoom window so the shared video fills the screen. Also if you want to share video or audio, be sure to check the “include audio” box before you select the screen or app to share.

===Present wirelessly to the projection screen from a personal device in any PC equipped classroom: Step by step instructions===

''Start the Zoom session from your device''

# Launch Zoom on your laptop/ipad/phone and start a new Meeting
# Click “Join with computer audio” button
# Mute the microphone and speakers on your laptop/ipad/phone
# Click on the arrow to the right of the Participants button and select “Invite…”
# Click the Green Shield on the top of the Zoom meeting, this will display the Meeting ID and Passcode
''Set up the Podium PC to display on the projector''
# Start up the projection system and select PODIUM PC to turn on the projector. Log into the podium PC using your WP credentials
# Launch Zoom and click “Join a meeting”
# Enter the Meeting ID and Passcode when prompted
# Click “Join with computer audio” button that appears
# Press the Maximize button in the upper right corner of the Zoom window to make it fill the screen
''Share your screen with the Podium PC''
# Go back to your laptop/ipad/phone and press the “Share Screen” button in the lower menu of the Zoom window

===Lecture capture in Classrooms using Zoom and Hovercam===

# Launch Zoom on your laptop and start a new Meeting
# Click “Join with computer audio” button
# Press the Record Button on the bottom of the Zoom window and select your preferred file location
# We suggest recording to the cloud so the recording will be available from anywhere and there is no risk of losing the file if the PC gets re-imaged or the hard drive malfunctions

===Digital Whiteboard using Zoom===
This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.
# Log in and start a zoom session
# Select “Fullscreen” in the view menu of the PC’s Zoom window
# Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

''While all examples are given using Zoom, the same hacks can be used with other conferencing software as well.''

==WP Hardware Overview==

All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
 
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for virtual meetings.
(Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected.They also have a built-in usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

== Solutions to the most common problems ==

 

Video Issues: If the PC shows on the desktop monitor but not on the projection screen (or wall monitor) or vice versa, you can fix it by doing the following: 

1. Press and hold the windows key and then press "P" 
2. Select DUPLICATE from the menu that appears.

[[File:Windows-P.png|thumb|left]]
 
This same procedure works if you see a windows logo but not icons or your mouse pointer on one of the screens . (This is extended desktop mode)
Please note if using powerpoint, it has additional extended display settings that you may need to change. 

 
Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself and not from the speakers in the room it is likely that the PC settings are incorrect. Please call (973) 720-2308 immediately for assistance.

Classroom Technology Support

2025-10-23T17:47:31Z

Weberd: /* Solutions to the most common problems */

== Introduction ==

Wecome to the Classroom Technology Support Page of the IT WIKI. 
[[File:CTS.jpg]]

Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within [http://www.wpunj.edu/irt/ Instruction and Research Technology]
Here you will find documentation and instruction for the various mediated rooms across the campus.

If you experience problems with the technology in a mediated room, please call (973)720-4357 and press "1". We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call right away, please still report the problem by entering a helpdesk ticket when you are able at [http://www.wpunj.edu/help www.wpunj.edu/help] so we can verify and fix the issue for the next user. 

== Types of rooms we manage ==



While specialized rooms for specific circumstances do exist on campus, we try to standardize rooms whenever possible in order to help users be comfortable using any room on campus as well as making campuswide support as efficient as possible. The three most common standard room types are as follows: 

Standard Classrooms: These rooms are equipped with a ceiling mounted projector or wall mounted monitor, program audio speakers, a built-in Windows PC or iMac, and a cable that can be connected to a laptop or other device with an HDMI output. These rooms are medium size and as such, should not generally require speech reinforcement. (Microphones) 
{{#ev:youtube|s_v3yF-cgq0}}
 
Seminar Rooms: These rooms are identical to standard classrooms but add a wireless microphone reciever that can be used with a microphone checked out from the Technical Services window in Hamilton hall.
To reserve microphones, use the Technical Services Window Patron Portal here: [https://webcheckout.wpunj.edu/sso/patron#!/ The TSW Web Checkout Portal] 
If you have questions about borrowing microphones or other equipment, you can call TSW at (973)720-2613. 

Lecture Halls / Auditoriums: These rooms have the same technology as standard classrooms with the addition of a wired microphone at the podium and two recievers that can be used with wireless microphones that must be checked out from the Technical Services window in Hamilton hall.

Here is an instructional video demonstrating how to use the AV functions of these rooms: {{#ev:youtube|cMMVCYEuvug}}
 
In addition to these room types we also provide support to BYOD labs in the science building, conference rooms, and board rooms across campus. Please report any problems in these rooms to the helpdesk at www.wpunj.edu/help. 

== Managed Locations ==

Atrium 
Rooms: 114, 123A&B, 125, 144(Auditorium)
Ben Shahn 
Rooms: 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206(Non-std), 213, 215, 222, 225
College Hall 
Room: 202(Board Rm)
Grant Hall 
Rooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall)
Conference: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328
Hamilton Hall 
Rooms: 122(Martini-Lect Hall), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303
Hunziker Hall 
Rooms: 101, 102, 103, 119, 120, 201, 202, 203, 207(Sem), 208(Sem), 211(Sem), 212, 213(Sem)
Conference: 107, 206, 210b
Library 
Rooms: 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm)
High Mountain East 
Room: 06
Power Arts 
Rooms: 109, 122
Raubinger 
Rooms: 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316
Science East 
Rooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063(Lect Hall), 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041
 BYOD Labs: 2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025
Science West 
Rooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323
BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309
Shea 
Rooms: 101(Custom), 103
Skyline 
Room: 211
University Hall
Rooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313
Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358
1600 Valley Road 
Rooms: 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016, 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109
1800 Valley Road
Rooms: 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254
Wightman Gym 
Rooms: 110A, 202, 203 

==Mediated Classroom Tips and Tricks==

We generally think of Zoom as simply videoconferencing software however many of it's functions can be leveraged for other purposes even when videoconferencing is not needed.

===Present wirelessly to the projection screen from your personal device (Laptop/iPad/iPhone) in any PC equipped classroom===

It may seem like a lot of steps but in reality it is quite simple. Start a Zoom session on your personal device, click Share Screen, then click on the arrow adjacent to the Participants button and make a note of the Meeting ID (found under the Room System tab)

Go to the teaching station (Podium/Desk/etc) and start up the classroom system by selecting Podium PC on the touchpanel. Log into the PC using your WP credentials and launch zoom. Click on the Join Meeting button and enter the credentials from your personal device. The last thing you should do is click on the Maximize button on the Zoom window so the shared video fills the screen. Also if you want to share video or audio, be sure to check the “include audio” box before you select the screen or app to share.

===Present wirelessly to the projection screen from a personal device in any PC equipped classroom: Step by step instructions===

''Start the Zoom session from your device''

# Launch Zoom on your laptop/ipad/phone and start a new Meeting
# Click “Join with computer audio” button
# Mute the microphone and speakers on your laptop/ipad/phone
# Click on the arrow to the right of the Participants button and select “Invite…”
# Click the Green Shield on the top of the Zoom meeting, this will display the Meeting ID and Passcode
''Set up the Podium PC to display on the projector''
# Start up the projection system and select PODIUM PC to turn on the projector. Log into the podium PC using your WP credentials
# Launch Zoom and click “Join a meeting”
# Enter the Meeting ID and Passcode when prompted
# Click “Join with computer audio” button that appears
# Press the Maximize button in the upper right corner of the Zoom window to make it fill the screen
''Share your screen with the Podium PC''
# Go back to your laptop/ipad/phone and press the “Share Screen” button in the lower menu of the Zoom window

===Lecture capture in Classrooms using Zoom and Hovercam===

# Launch Zoom on your laptop and start a new Meeting
# Click “Join with computer audio” button
# Press the Record Button on the bottom of the Zoom window and select your preferred file location
# We suggest recording to the cloud so the recording will be available from anywhere and there is no risk of losing the file if the PC gets re-imaged or the hard drive malfunctions

===Digital Whiteboard using Zoom===
This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.
# Log in and start a zoom session
# Select “Fullscreen” in the view menu of the PC’s Zoom window
# Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

''While all examples are given using Zoom, the same hacks can be used with other conferencing software as well.''

==WP Hardware Overview==

All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for virtual meetings. (Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected.They also have a built-in usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

== Solutions to the most common problems ==

 

Video Issues: If the PC shows on the desktop monitor but not on the projection screen (or wall monitor) or vice versa, you can fix it by doing the following: 

1. Press and hold the windows key and then press "P" 
2. Select DUPLICATE from the menu that appears.

[[File:Windows-P.png|thumb|left]]
 
This same procedure works if you see a windows logo but not icons or your mouse pointer on one of the screens . (This is extended desktop mode)
Please note if using powerpoint, it has additional extended display settings that you may need to change. 

 
Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself and not from the speakers in the room it is likely that the PC settings are incorrect. Please call (973) 720-2308 immediately for assistance.

Classroom Technology Support

2025-10-02T17:08:17Z

Weberd: /* Present wirelessly to the projection screen from a personal device in any PC equipped classroom: Step by step instructions */

== Introduction ==

Wecome to the Classroom Technology Support Page of the IT WIKI. 
[[File:CTS.jpg]]

Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within [http://www.wpunj.edu/irt/ Instruction and Research Technology]
Here you will find documentation and instruction for the various mediated rooms across the campus.

If you experience problems with the technology in a mediated room, please call (973)720-4357 and press "1". We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call right away, please still report the problem by entering a helpdesk ticket when you are able at [http://www.wpunj.edu/help www.wpunj.edu/help] so we can verify and fix the issue for the next user. 

== Types of rooms we manage ==



While specialized rooms for specific circumstances do exist on campus, we try to standardize rooms whenever possible in order to help users be comfortable using any room on campus as well as making campuswide support as efficient as possible. The three most common standard room types are as follows: 

Standard Classrooms: These rooms are equipped with a ceiling mounted projector or wall mounted monitor, program audio speakers, a built-in Windows PC or iMac, and a cable that can be connected to a laptop or other device with an HDMI output. These rooms are medium size and as such, should not generally require speech reinforcement. (Microphones) 
{{#ev:youtube|s_v3yF-cgq0}}
 
Seminar Rooms: These rooms are identical to standard classrooms but add a wireless microphone reciever that can be used with a microphone checked out from the Technical Services window in Hamilton hall.
To reserve microphones, use the Technical Services Window Patron Portal here: [https://webcheckout.wpunj.edu/sso/patron#!/ The TSW Web Checkout Portal] 
If you have questions about borrowing microphones or other equipment, you can call TSW at (973)720-2613. 

Lecture Halls / Auditoriums: These rooms have the same technology as standard classrooms with the addition of a wired microphone at the podium and two recievers that can be used with wireless microphones that must be checked out from the Technical Services window in Hamilton hall.

Here is an instructional video demonstrating how to use the AV functions of these rooms: {{#ev:youtube|cMMVCYEuvug}}
 
In addition to these room types we also provide support to BYOD labs in the science building, conference rooms, and board rooms across campus. Please report any problems in these rooms to the helpdesk at www.wpunj.edu/help. 

== Managed Locations ==

Atrium 
Rooms: 114, 123A&B, 125, 144(Auditorium)
Ben Shahn 
Rooms: 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206(Non-std), 213, 215, 222, 225
College Hall 
Room: 202(Board Rm)
Grant Hall 
Rooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall)
Conference: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328
Hamilton Hall 
Rooms: 122(Martini-Lect Hall), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303
Hunziker Hall 
Rooms: 101, 102, 103, 119, 120, 201, 202, 203, 207(Sem), 208(Sem), 211(Sem), 212, 213(Sem)
Conference: 107, 206, 210b
Library 
Rooms: 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm)
High Mountain East 
Room: 06
Power Arts 
Rooms: 109, 122
Raubinger 
Rooms: 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316
Science East 
Rooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063(Lect Hall), 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041
 BYOD Labs: 2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025
Science West 
Rooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323
BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309
Shea 
Rooms: 101(Custom), 103
Skyline 
Room: 211
University Hall
Rooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313
Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358
1600 Valley Road 
Rooms: 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016, 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109
1800 Valley Road
Rooms: 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254
Wightman Gym 
Rooms: 110A, 202, 203 

==Mediated Classroom Tips and Tricks==

We generally think of Zoom as simply videoconferencing software however many of it's functions can be leveraged for other purposes even when videoconferencing is not needed.

===Present wirelessly to the projection screen from your personal device (Laptop/iPad/iPhone) in any PC equipped classroom===

It may seem like a lot of steps but in reality it is quite simple. Start a Zoom session on your personal device, click Share Screen, then click on the arrow adjacent to the Participants button and make a note of the Meeting ID (found under the Room System tab)

Go to the teaching station (Podium/Desk/etc) and start up the classroom system by selecting Podium PC on the touchpanel. Log into the PC using your WP credentials and launch zoom. Click on the Join Meeting button and enter the credentials from your personal device. The last thing you should do is click on the Maximize button on the Zoom window so the shared video fills the screen. Also if you want to share video or audio, be sure to check the “include audio” box before you select the screen or app to share.

===Present wirelessly to the projection screen from a personal device in any PC equipped classroom: Step by step instructions===

''Start the Zoom session from your device''

# Launch Zoom on your laptop/ipad/phone and start a new Meeting
# Click “Join with computer audio” button
# Mute the microphone and speakers on your laptop/ipad/phone
# Click on the arrow to the right of the Participants button and select “Invite…”
# Click the Green Shield on the top of the Zoom meeting, this will display the Meeting ID and Passcode
''Set up the Podium PC to display on the projector''
# Start up the projection system and select PODIUM PC to turn on the projector. Log into the podium PC using your WP credentials
# Launch Zoom and click “Join a meeting”
# Enter the Meeting ID and Passcode when prompted
# Click “Join with computer audio” button that appears
# Press the Maximize button in the upper right corner of the Zoom window to make it fill the screen
''Share your screen with the Podium PC''
# Go back to your laptop/ipad/phone and press the “Share Screen” button in the lower menu of the Zoom window

===Lecture capture in Classrooms using Zoom and Hovercam===

# Launch Zoom on your laptop and start a new Meeting
# Click “Join with computer audio” button
# Press the Record Button on the bottom of the Zoom window and select your preferred file location
# We suggest recording to the cloud so the recording will be available from anywhere and there is no risk of losing the file if the PC gets re-imaged or the hard drive malfunctions

===Digital Whiteboard using Zoom===
This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.
# Log in and start a zoom session
# Select “Fullscreen” in the view menu of the PC’s Zoom window
# Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

''While all examples are given using Zoom, the same hacks can be used with other conferencing software as well.''

==WP Hardware Overview==

All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for virtual meetings. (Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected.They also have a built-in usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

== Solutions to the most common problems ==

 

Video Issues: If the PC shows on the desktop monitor but not on the projection screen (or wall monitor) or vice versa, you can fix it by doing the following: 

1. Press and hold the windows key and then press "P" 
2. Select DUPLICATE from the menu that appears.

[[File:Windows-P.png|thumb|left]]

 
This same procedure works if you see a windows logo but not icons or your mouse pointer on one of the screens . (This is extended desktop mode)
Please note if using powerpoint, it has additional extended display settings that you may need to change. 

 
Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself and not from the speakers in the room it is likely that the PC settings are incorrect. Please call (973) 720-2308 immediately for assistance.

Zoom

2025-09-15T16:40:31Z

Weberd: /* Present wirelessly to the projection screen from your Laptop, iPad, or iPhone in any PC equipped classroom */

==What is Zoom?==
Zoom is a video conferencing service that can be utilized by WPUNJ Faculty, Staff, and Students using their WPUNJ accounts. [http://www.wpunj.edu/zoom www.wpunj.edu/zoom] Using Zoom, WPUNJ members can meet utilizing video, audio, and screen sharing.

We are currently licensed for Zoom Meetings, not Webinars.

==Getting Started with Zoom==

WP's Zoom Portal is available at [http://www.wpunj.edu/zoom www.wpunj.edu/zoom]. To get started, simply login with your WPUNJ account.

The following support resources are available to assist with how to start using Zoom:

* Zoom's Learning Center, which includes Learning Plans, Live Trainings, and videos, available at https://learning.zoom.us/learn
* Zoom's Top 20 Zoom Resources article (which includes all of resources below,) available at https://support.zoom.us/hc/en-us/articles/360042982391-Top-20-Zoom-resources
* A Frequently Asked Questions guide for how to use Zoom, available at https://support.zoom.us/hc/en-us/articles/206175806-Frequently-Asked-Questions
* The 'How To Zoom' video guide, available on YouTube at https://www.youtube.com/playlist?list=PLKpRxBfeD1kEM_I1lId3N_Xl77fKDzSXe
* Live Training Webinars offered by Zoom, available at https://support.zoom.us/hc/en-us/articles/360029527911

Additional information is also available in the Zoom 'Getting Started' article, available at https://support.zoom.us/hc/en-us/categories/200101697-Getting-Started.

[[File:Zoom1-1.png | 700px]] Image from Academic Partnerships Off Campus Toolkit, 2020

==Installing Zoom==
Zoom meetings can be joined with a desktop client, a mobile app, or using a web browser.

'''To install Zoom on a university computer''', access the Zoom install from either the [[University_Software|Software Center]] (Windows) or [[Mac_OS_Managed_Software_Center|Managed Software Center]] (Mac.) Please note: to install software from the Software Centers while off-campus, you will need to be connected to the university's [[VPN_Remote_Access|VPN]].
Periodically, the Zoom application will prompt you for an update. Follow the prompts to ensure your software stays current.

'''To install Zoom on a personal computer''', simply download and install Zoom from the Zoom portal at https://wpunj.zoom.us/download.

'''To install Zoom on an iOS or Android phone or tablet''', search your respective App store for Zoom. Once installed, sign in using the 'SSO' option with wpunj.zoom.us as the domain.

'''To join a Zoom meeting using a web browser''', look for the 'If you cannot download or run the application, join from your browser.' link on the Zoom meeting landing page.

==Logging Into Zoom with your WP account==
===Logging Into Zoom Meeting Software===
When prompted to login to the Zoom Meeting software:
*Choose ‘Sign in with SSO’ from the right
*Enter wpunj.zoom.us as the Domain and click Continue
*Login to the WPconnect login with your WPUNJ account

<gallery mode="packed-hover">
File:Zoom-DesktopApp-1.png|Sign In
File:Zoom-DesktopApp-2.png|Sign in with SSO
File:Zoom-DesktopApp-3.png|WPUNJ.zoom.us
</gallery>

===Logging Into Zoom on the Web===
From the Zoom web site you can create and manage meetings.

*To log in to the Zoom website, '''Sign in''' at [http://www.wpunj.edu/zoom www.wpunj.edu/zoom]
*Log in using your WPUNJ account

===Logging in with an existing Zoom account tied to your WPUNJ email===
If you already have a Zoom login tied to your WPUNJ email, you can convert that account to be licensed under the main William Paterson Zoom account.
To access your university-licensed Zoom account:
*Follow the instructions for logging in above, making sure to use the SSO login option which will have you login through WPconnect.
*The first time that you login using the SSO login option, you will receive a prompt that your Zoom account will be transitioned to the 'William Paterson University' account license.
*At that time, your existing Zoom account will be enabled with the 'Pro' features/license of the university account.

''If you do not want your existing Zoom account (tied to your WPUNJ email) to be migrated to the university license, do not login using the SSO option.''
If you have questions on this process, please contact the Helpdesk at www.wpunj.edu/help or (973) 720-4357.

==Joining a Zoom Meeting==
===Joining a Zoom Meeting using the Desktop Application===
#You should have received a link to join a Zoom meeting. Open the link in a browser.
#Select '''Open Zoom''' to open in the Zoom Application. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom4.JPG | 500px]]</div>
#Select your Audio option. You can either use your phone or computer for audio. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom5.JPG | 500px]]</div>
===Joining a Zoom Meeting from your Browser===
#Open Zoom link in browser.
#Select '''Join from Browser.'''<div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom1.JPG | 500px]]</div>
#If you are unable to join the meeting, the host may not have started the meeting yet. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom3.JPG | 500px]]</div>

==Scheduling Meetings on Zoom==

You can schedule zoom meetings in multiple ways. You can utilize the Zoom web portal, Outlook desktop or web applications, or the Zoom application itself.

===Using the Zoom Web Portal or Zoom app===
To schedule meetings on the [http://www.wpunj.edu/zoom Zoom web portal] or in the Zoom app, Zoom provides a quick video introduction and step by step instructions on '''[https://support.zoom.us/hc/en-us/articles/201362413-Scheduling-meetings how to schedule zoom meetings.]'''

===Using the Outlook desktop application on PC or Mac===
For the Outlook desktop application on university computers, the Zoom Add-in for Outlook is installed and enabled automatically. To schedule a zoom meeting in the outlook calendar, look for the following button when creating a new calendar event:

[[File:Zoom Calendar item.png |600px|Click the icon to open the Zoom meetings screen]]

More information on using the '''[https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062925#collapsePC Outlook Add-in for the desktop application can be found on the Zoom Help Center.]'''

===Using Outlook 365===
For Outlook on the web, the Zoom add-in has been pre-installed for all employee accounts. '''[https://support.zoom.us/hc/en-us/articles/115005223126-Zoom-for-Outlook-add-in-web-and-desktop- Please see the Zoom Help Center video and step by step instructions on scheduling Zoom meetings thru Outlook 365.]'''

===Cisco Webex Roomkit for utilizing Zoom in 1800 Valley Roads Board Room===

If you are utilizing the 1800 Valley Road Board Room, please make sure to set the location for the meeting to be the [[Cisco WebEx Roomkits|Roomkit]]

[[category:Software Guides]]

==Security Options and Suggestions==

We suggest reviewing the material provided by Zoom, in the [[Zoom#Getting_Started_with_Zoom|Getting Started with Zoom]] section above.

We recommend utilizing these security options when hosting a meeting:
* '''Do not share meeting links on Social Media. Try to limit link distribution to participant's email address and ask that participants do not share links. '''
* '''Have a Meeting Password'''
* '''Enable waiting room'''
* '''Mute participants upon entry'''
* '''[https://support.zoom.us/hc/en-us/articles/201362153 Disable annotation while sharing screen]'''

If you see an improperly named participant in the waiting room, there are three options:
#Send a message to the waiting room to ask them to edit their display name
#Send a message to the waiting room to ask them to use the “Dial-in” feature, admit the dial-in, then ask them to identify.
#Admit them to the meeting, and immediately ask them via mic or chat to rename. If they do not comply, move them back to the waiting room. '''NOTE''' If you choose to “remove” a participant rather than move them to the waiting room, it makes it very difficult for the participant to rejoin. These settings can be found in your Zoom Portal Account.

In addition to utilizing these options, you can opt to require meeting attendees to have a Zoom account, or utilize their WPUNJ account to connect to your Zoom meeting. This setting is found under '''Meeting Options'''.

[[File:Zoom-authenticated-users.png|300px|Zoom Meeting Options]]

Need to add a non-WPUNJ attendee? Use '''Authentication Exception Add''' following the '''Required authentication to join''' options.

[[File:Zoom-authenticated-users-exception1.png|300px|Zoom Meeting Authentication Exception]][[File:Zoom-authenticated-users-exception2.png|300px|Zoom Meeting Authentication Exception]]

For additional in-depth detail on how to secure your Zoom meetings, see Zoom's [https://zoom.us/docs/doc/Securing%20Your%20Zoom%20Meetings.pdf Securing Your Zoom Meetings guide].

==Zoom Cloud Recording Retention==
Zoom sessions that are saved as Zoom Cloud Recordings are set to have a 365 day retention (from date of recording) before they are automatically deleted. Zoom will send automated email notifications to your WP email in advance of a recordings automatic deletion.

If you would like to ensure that a recording you have saved to Zoom's Cloud recordings does not get automatically deleted, you can login to the Zoom web portal (www.wpunj.edu/zoom) and click on the Recordings tab on the left. Then find the recording and click on the three dots to the far right of the recording and click 'Disable Auto Deletion'.

==Tips and Tricks for Zoom==

===Breakout rooms===
Breakout rooms are only available in regular Zoom meetings, not in a webinar. The best place to set up breakouts is in the Zoom portal.
#Go to wpunj.zoom.us and use the schedule a meeting option
# Scroll down to the button that says Show options,
# Click breakout room pre-assign

Once in the meeting, click on the breakout tab at the bottom of the Zoom screen, and before opening all rooms, choose options (gear wheel on MAC OS, or Options on Windows OS. There are 2 options for participants:

#Allow participants to choose room (recommended)
#Automatically move all pre-assigned participants into breakout rooms
pre-assigning can be done on the schedule page in the Zoom portal as mentioned above

There are more advanced options on the wpunj.zoom.us portal page as well.

[https://support.zoom.us/hc/en-us/articles/206476093-Enabling-breakout-rooms Please refer to the Zoom Support articles for information about Breakout Rooms]

===Closed Captioning===
As of 1/31/21, Zoom now has Built in Captioning and it is available on all university zoom accounts. This needs to be turned on by the host of the meeting following these steps.
#Login to the Zoom Web Portal at www.wpunj.edu/zoom.
#Click on the ''''''Settings'''''' option on the left menu and then scroll down to '''Meeting (Advanced.)'''
#Ensure that '''Closed Captioning''' is toggled '''On''' and the ''''Enabled live transcription service...'''' checkbox is checked.
[[File:zoom6.jpg | 700px]]

Once this is set, the following option will be available in any Zoom meeting scheduled by the host. Clicking on the '''Live Transcript''' icon and then '''Enable Auto-Transcription''' should enable the transcription for that meeting.

[[File:zoom7.jpg | 500px]]

===Edit Sharing Settings in Meeting===

Start your meeting. When you're in the meeting, click the arrow next to "Share" to see an additional screen where you can change sharing settings and change who can present.

[[File:Zoom settings - slaymaker.png]]

===Recording with Audio Transcription===
To record meetings with Audio transcription:
#Login to the WPUNJ Zoom web portal (http://www.wpunj.edu/zoom)
#Click on Settings
#Click on the Recording Tab
#Check the 'Audio Transcript' checkbox under Advanced Cloud Recording Settings.
#Recordings must be saved to the cloud
#Shortly after the meeting has completed, you will receive an email from Zoom with a link to the meeting recording with audio transcript

The setting is available here:

[[File:MicrosoftTeams-image (11).png|Zoom Audio Setting for recording audio transcripts.]]

===Recording Video Resolution===
#To get the maximum resolution, (toggle screen sharing). Then, record locally, not to the Zoom cloud for better video resolution.
#In webinar format, there are choices for HD in the webinar scheduling options:
*Enable HD video for screen shared video
*Enable HD video for attendees
*Always send 1080p video to attendees

There are also more recording options in the Zoom portal under settings/recording on wpunj.zoom.us

===Screen Sharing===
When sharing a video or audio, choose “share computer sound” and “optimize for video” in the Zoom share config page, then select the box to be shared, and click share. **Also set this if you have video or audio embedded in your PowerPoint Slides.
On the Zoom share screen, there is an advanced option to share computer audio ONLY, without sharing your screen. Very useful for providing background music before an event.

Sometimes, there will be “grey” boxes superimposed on top of a shared video representing the panelist panel or chat panel on the screen of the presenter. To remove these, there are 2 options:
*Disable “optimize for video” (this may produce undesirable video effects)
[[File: Zoom8.jpg]]

Or:
*To remove these on the app: on MAC OS, go into settings, share screen, advanced, then choose Screen Capture Mode: “Capture with window filtering”
*To remove these on Windows PC, go into settings, share screen, advanced, then choose Screen Capture Mode: “Secure Share with window filtering”

===Spotlighting===
Locks the selected speaker(s) for all to front and center. This is a global command from the host only. Pinning will move that participant to the top of the local screen of the individual participants, not a global command. Participants have options via the “view” tab at the top right of the Zoom screen.
Please note: Spotlighting is not enabled until 3 or more participants are connected.

===Virtual Backgrounds===

Virtual Backgrounds allow users to mask the background of the room they are in with an image of their choosing. Zoom provides a few default backgrounds, and allows users to select their own image from their device.

Zoom's help center has an [https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background#h_bebf36a4-c1e9-4769-9d3c-e0d01457d341 article on Using Virtual Backgrounds for PC, Mac and iOS clients.]

You can download William Paterson virtual backgrounds at [https://www.wpunj.edu/university/virtual-backgrounds this link].

===Zoom Webinar===
A Zoom webinar is the same as a Zoom meeting with the following features/exceptions:

Participant panel is broken into two sections:
#Panelists- The webinar panelist is like the Zoom participant with all the functionality of a zoom meeting
#Attendees- The webinar attendee is basically an audience member and can see and hear the panelists, but have no camera or mic access, unless the Zoom host grants permission, one at a time

There is an additional “Q&A” tab at the bottom of the Zoom screen with the controls for attendees to type questions for panelists.
Chat is enabled/disabled by the Zoom host.

==Zoom Teaching Tricks and Tips==

We generally think of Zoom as one of many ways to videoconference individually or in groups however it has many functions that can be leveraged in various ways even when conferencing is not needed.

===Present wirelessly to the projection screen from your Laptop, iPad, or iPhone in any PC equipped classroom===

It may seem like a lot of steps but in reality it is quite simple. Start a Zoom session on your personal device, click Share Screen, then click on the arrow adjacent to the Participants button and make a note of the Meeting ID (found under the Room System tab)

Go to the teaching station (Podium/Desk/etc) and start up the classroom system by selecting Podium PC on the touchpanel. Log into the PC using your WP credentials and launch zoom. Click on the Join Meeting button and enter the credentials from your laptop. The last thing you should do is click on the Maximize button on the Zoom window so the shared video fills the screen. Also if you want to share video or audio, be sure to check the “include audio” box before you select the screen or app to share.

===Present wirelessly to the projection screen from a Laptop, iPad, or iPhone in any PC equipped classroom: Step by step instructions===

''Start the Zoom session from your device''

# Launch Zoom on your laptop/ipad/phone and start a new Meeting
# Click “Join with computer audio” button
# Mute the microphone and speakers on your laptop/ipad/phone
# Click on the arrow to the right of the Participants button and select “Invite…”
# Click the Green Shield on the top of the Zoom meeting, this will display the Meeting ID and Passcode
''Set up the Podium PC to display on the projector''
# Start up the projection system and select PODIUM PC to turn on the projecto. Log into the podium PC using your WP credentials
# Launch Zoom and click “Join a meeting”
# Enter the Meeting ID and Passcode when prompted
# Click “Join with computer audio” button that appears
# Press the Maximize button in the upper right corner of the Zoom window to make it fill the screen
''Share your screen with the Podium PC''
# Go back to your laptop/ipad/phone and press the “Share Screen” button in the lower menu of the Zoom window

===Lecture capture in Classrooms using Hovercam===

# Launch Zoom on your laptop and start a new Meeting
# Click “Join with computer audio” button
# Press the Record Button on the bottom of the Zoom window and select your preferred file location
# We suggest recording to the cloud so the recording will be available from anywhere and there is no risk of losing the file if the PC gets re-imaged or the hard drive malfunctions

===Digital Whiteboard===
This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.
# Log in and start a zoom session
# Select “Fullscreen” in the view menu of the PC’s Zoom window
# Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

===WP Hardware Overview===
All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for Zoom meetings. (Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Most lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected

Lecture halls have a usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

Zoom

2025-09-15T16:39:49Z

Weberd: /* Present wirelessly to the projection screen from a Laptop, ipad, or iphone in any PC equipped classroom: Step by step instructions */

==What is Zoom?==
Zoom is a video conferencing service that can be utilized by WPUNJ Faculty, Staff, and Students using their WPUNJ accounts. [http://www.wpunj.edu/zoom www.wpunj.edu/zoom] Using Zoom, WPUNJ members can meet utilizing video, audio, and screen sharing.

We are currently licensed for Zoom Meetings, not Webinars.

==Getting Started with Zoom==

WP's Zoom Portal is available at [http://www.wpunj.edu/zoom www.wpunj.edu/zoom]. To get started, simply login with your WPUNJ account.

The following support resources are available to assist with how to start using Zoom:

* Zoom's Learning Center, which includes Learning Plans, Live Trainings, and videos, available at https://learning.zoom.us/learn
* Zoom's Top 20 Zoom Resources article (which includes all of resources below,) available at https://support.zoom.us/hc/en-us/articles/360042982391-Top-20-Zoom-resources
* A Frequently Asked Questions guide for how to use Zoom, available at https://support.zoom.us/hc/en-us/articles/206175806-Frequently-Asked-Questions
* The 'How To Zoom' video guide, available on YouTube at https://www.youtube.com/playlist?list=PLKpRxBfeD1kEM_I1lId3N_Xl77fKDzSXe
* Live Training Webinars offered by Zoom, available at https://support.zoom.us/hc/en-us/articles/360029527911

Additional information is also available in the Zoom 'Getting Started' article, available at https://support.zoom.us/hc/en-us/categories/200101697-Getting-Started.

[[File:Zoom1-1.png | 700px]] Image from Academic Partnerships Off Campus Toolkit, 2020

==Installing Zoom==
Zoom meetings can be joined with a desktop client, a mobile app, or using a web browser.

'''To install Zoom on a university computer''', access the Zoom install from either the [[University_Software|Software Center]] (Windows) or [[Mac_OS_Managed_Software_Center|Managed Software Center]] (Mac.) Please note: to install software from the Software Centers while off-campus, you will need to be connected to the university's [[VPN_Remote_Access|VPN]].
Periodically, the Zoom application will prompt you for an update. Follow the prompts to ensure your software stays current.

'''To install Zoom on a personal computer''', simply download and install Zoom from the Zoom portal at https://wpunj.zoom.us/download.

'''To install Zoom on an iOS or Android phone or tablet''', search your respective App store for Zoom. Once installed, sign in using the 'SSO' option with wpunj.zoom.us as the domain.

'''To join a Zoom meeting using a web browser''', look for the 'If you cannot download or run the application, join from your browser.' link on the Zoom meeting landing page.

==Logging Into Zoom with your WP account==
===Logging Into Zoom Meeting Software===
When prompted to login to the Zoom Meeting software:
*Choose ‘Sign in with SSO’ from the right
*Enter wpunj.zoom.us as the Domain and click Continue
*Login to the WPconnect login with your WPUNJ account

<gallery mode="packed-hover">
File:Zoom-DesktopApp-1.png|Sign In
File:Zoom-DesktopApp-2.png|Sign in with SSO
File:Zoom-DesktopApp-3.png|WPUNJ.zoom.us
</gallery>

===Logging Into Zoom on the Web===
From the Zoom web site you can create and manage meetings.

*To log in to the Zoom website, '''Sign in''' at [http://www.wpunj.edu/zoom www.wpunj.edu/zoom]
*Log in using your WPUNJ account

===Logging in with an existing Zoom account tied to your WPUNJ email===
If you already have a Zoom login tied to your WPUNJ email, you can convert that account to be licensed under the main William Paterson Zoom account.
To access your university-licensed Zoom account:
*Follow the instructions for logging in above, making sure to use the SSO login option which will have you login through WPconnect.
*The first time that you login using the SSO login option, you will receive a prompt that your Zoom account will be transitioned to the 'William Paterson University' account license.
*At that time, your existing Zoom account will be enabled with the 'Pro' features/license of the university account.

''If you do not want your existing Zoom account (tied to your WPUNJ email) to be migrated to the university license, do not login using the SSO option.''
If you have questions on this process, please contact the Helpdesk at www.wpunj.edu/help or (973) 720-4357.

==Joining a Zoom Meeting==
===Joining a Zoom Meeting using the Desktop Application===
#You should have received a link to join a Zoom meeting. Open the link in a browser.
#Select '''Open Zoom''' to open in the Zoom Application. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom4.JPG | 500px]]</div>
#Select your Audio option. You can either use your phone or computer for audio. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom5.JPG | 500px]]</div>
===Joining a Zoom Meeting from your Browser===
#Open Zoom link in browser.
#Select '''Join from Browser.'''<div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom1.JPG | 500px]]</div>
#If you are unable to join the meeting, the host may not have started the meeting yet. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom3.JPG | 500px]]</div>

==Scheduling Meetings on Zoom==

You can schedule zoom meetings in multiple ways. You can utilize the Zoom web portal, Outlook desktop or web applications, or the Zoom application itself.

===Using the Zoom Web Portal or Zoom app===
To schedule meetings on the [http://www.wpunj.edu/zoom Zoom web portal] or in the Zoom app, Zoom provides a quick video introduction and step by step instructions on '''[https://support.zoom.us/hc/en-us/articles/201362413-Scheduling-meetings how to schedule zoom meetings.]'''

===Using the Outlook desktop application on PC or Mac===
For the Outlook desktop application on university computers, the Zoom Add-in for Outlook is installed and enabled automatically. To schedule a zoom meeting in the outlook calendar, look for the following button when creating a new calendar event:

[[File:Zoom Calendar item.png |600px|Click the icon to open the Zoom meetings screen]]

More information on using the '''[https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062925#collapsePC Outlook Add-in for the desktop application can be found on the Zoom Help Center.]'''

===Using Outlook 365===
For Outlook on the web, the Zoom add-in has been pre-installed for all employee accounts. '''[https://support.zoom.us/hc/en-us/articles/115005223126-Zoom-for-Outlook-add-in-web-and-desktop- Please see the Zoom Help Center video and step by step instructions on scheduling Zoom meetings thru Outlook 365.]'''

===Cisco Webex Roomkit for utilizing Zoom in 1800 Valley Roads Board Room===

If you are utilizing the 1800 Valley Road Board Room, please make sure to set the location for the meeting to be the [[Cisco WebEx Roomkits|Roomkit]]

[[category:Software Guides]]

==Security Options and Suggestions==

We suggest reviewing the material provided by Zoom, in the [[Zoom#Getting_Started_with_Zoom|Getting Started with Zoom]] section above.

We recommend utilizing these security options when hosting a meeting:
* '''Do not share meeting links on Social Media. Try to limit link distribution to participant's email address and ask that participants do not share links. '''
* '''Have a Meeting Password'''
* '''Enable waiting room'''
* '''Mute participants upon entry'''
* '''[https://support.zoom.us/hc/en-us/articles/201362153 Disable annotation while sharing screen]'''

If you see an improperly named participant in the waiting room, there are three options:
#Send a message to the waiting room to ask them to edit their display name
#Send a message to the waiting room to ask them to use the “Dial-in” feature, admit the dial-in, then ask them to identify.
#Admit them to the meeting, and immediately ask them via mic or chat to rename. If they do not comply, move them back to the waiting room. '''NOTE''' If you choose to “remove” a participant rather than move them to the waiting room, it makes it very difficult for the participant to rejoin. These settings can be found in your Zoom Portal Account.

In addition to utilizing these options, you can opt to require meeting attendees to have a Zoom account, or utilize their WPUNJ account to connect to your Zoom meeting. This setting is found under '''Meeting Options'''.

[[File:Zoom-authenticated-users.png|300px|Zoom Meeting Options]]

Need to add a non-WPUNJ attendee? Use '''Authentication Exception Add''' following the '''Required authentication to join''' options.

[[File:Zoom-authenticated-users-exception1.png|300px|Zoom Meeting Authentication Exception]][[File:Zoom-authenticated-users-exception2.png|300px|Zoom Meeting Authentication Exception]]

For additional in-depth detail on how to secure your Zoom meetings, see Zoom's [https://zoom.us/docs/doc/Securing%20Your%20Zoom%20Meetings.pdf Securing Your Zoom Meetings guide].

==Zoom Cloud Recording Retention==
Zoom sessions that are saved as Zoom Cloud Recordings are set to have a 365 day retention (from date of recording) before they are automatically deleted. Zoom will send automated email notifications to your WP email in advance of a recordings automatic deletion.

If you would like to ensure that a recording you have saved to Zoom's Cloud recordings does not get automatically deleted, you can login to the Zoom web portal (www.wpunj.edu/zoom) and click on the Recordings tab on the left. Then find the recording and click on the three dots to the far right of the recording and click 'Disable Auto Deletion'.

==Tips and Tricks for Zoom==

===Breakout rooms===
Breakout rooms are only available in regular Zoom meetings, not in a webinar. The best place to set up breakouts is in the Zoom portal.
#Go to wpunj.zoom.us and use the schedule a meeting option
# Scroll down to the button that says Show options,
# Click breakout room pre-assign

Once in the meeting, click on the breakout tab at the bottom of the Zoom screen, and before opening all rooms, choose options (gear wheel on MAC OS, or Options on Windows OS. There are 2 options for participants:

#Allow participants to choose room (recommended)
#Automatically move all pre-assigned participants into breakout rooms
pre-assigning can be done on the schedule page in the Zoom portal as mentioned above

There are more advanced options on the wpunj.zoom.us portal page as well.

[https://support.zoom.us/hc/en-us/articles/206476093-Enabling-breakout-rooms Please refer to the Zoom Support articles for information about Breakout Rooms]

===Closed Captioning===
As of 1/31/21, Zoom now has Built in Captioning and it is available on all university zoom accounts. This needs to be turned on by the host of the meeting following these steps.
#Login to the Zoom Web Portal at www.wpunj.edu/zoom.
#Click on the ''''''Settings'''''' option on the left menu and then scroll down to '''Meeting (Advanced.)'''
#Ensure that '''Closed Captioning''' is toggled '''On''' and the ''''Enabled live transcription service...'''' checkbox is checked.
[[File:zoom6.jpg | 700px]]

Once this is set, the following option will be available in any Zoom meeting scheduled by the host. Clicking on the '''Live Transcript''' icon and then '''Enable Auto-Transcription''' should enable the transcription for that meeting.

[[File:zoom7.jpg | 500px]]

===Edit Sharing Settings in Meeting===

Start your meeting. When you're in the meeting, click the arrow next to "Share" to see an additional screen where you can change sharing settings and change who can present.

[[File:Zoom settings - slaymaker.png]]

===Recording with Audio Transcription===
To record meetings with Audio transcription:
#Login to the WPUNJ Zoom web portal (http://www.wpunj.edu/zoom)
#Click on Settings
#Click on the Recording Tab
#Check the 'Audio Transcript' checkbox under Advanced Cloud Recording Settings.
#Recordings must be saved to the cloud
#Shortly after the meeting has completed, you will receive an email from Zoom with a link to the meeting recording with audio transcript

The setting is available here:

[[File:MicrosoftTeams-image (11).png|Zoom Audio Setting for recording audio transcripts.]]

===Recording Video Resolution===
#To get the maximum resolution, (toggle screen sharing). Then, record locally, not to the Zoom cloud for better video resolution.
#In webinar format, there are choices for HD in the webinar scheduling options:
*Enable HD video for screen shared video
*Enable HD video for attendees
*Always send 1080p video to attendees

There are also more recording options in the Zoom portal under settings/recording on wpunj.zoom.us

===Screen Sharing===
When sharing a video or audio, choose “share computer sound” and “optimize for video” in the Zoom share config page, then select the box to be shared, and click share. **Also set this if you have video or audio embedded in your PowerPoint Slides.
On the Zoom share screen, there is an advanced option to share computer audio ONLY, without sharing your screen. Very useful for providing background music before an event.

Sometimes, there will be “grey” boxes superimposed on top of a shared video representing the panelist panel or chat panel on the screen of the presenter. To remove these, there are 2 options:
*Disable “optimize for video” (this may produce undesirable video effects)
[[File: Zoom8.jpg]]

Or:
*To remove these on the app: on MAC OS, go into settings, share screen, advanced, then choose Screen Capture Mode: “Capture with window filtering”
*To remove these on Windows PC, go into settings, share screen, advanced, then choose Screen Capture Mode: “Secure Share with window filtering”

===Spotlighting===
Locks the selected speaker(s) for all to front and center. This is a global command from the host only. Pinning will move that participant to the top of the local screen of the individual participants, not a global command. Participants have options via the “view” tab at the top right of the Zoom screen.
Please note: Spotlighting is not enabled until 3 or more participants are connected.

===Virtual Backgrounds===

Virtual Backgrounds allow users to mask the background of the room they are in with an image of their choosing. Zoom provides a few default backgrounds, and allows users to select their own image from their device.

Zoom's help center has an [https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background#h_bebf36a4-c1e9-4769-9d3c-e0d01457d341 article on Using Virtual Backgrounds for PC, Mac and iOS clients.]

You can download William Paterson virtual backgrounds at [https://www.wpunj.edu/university/virtual-backgrounds this link].

===Zoom Webinar===
A Zoom webinar is the same as a Zoom meeting with the following features/exceptions:

Participant panel is broken into two sections:
#Panelists- The webinar panelist is like the Zoom participant with all the functionality of a zoom meeting
#Attendees- The webinar attendee is basically an audience member and can see and hear the panelists, but have no camera or mic access, unless the Zoom host grants permission, one at a time

There is an additional “Q&A” tab at the bottom of the Zoom screen with the controls for attendees to type questions for panelists.
Chat is enabled/disabled by the Zoom host.

==Zoom Teaching Tricks and Tips==

We generally think of Zoom as one of many ways to videoconference individually or in groups however it has many functions that can be leveraged in various ways even when conferencing is not needed.

===Present wirelessly to the projection screen from your Laptop, iPad, or iPhone in any PC equipped classroom===

It may seem like a lot of steps but in reality it is quite simple. Start a Zoom session on your personal laptop, click Share Screen, then click on the arrow adjacent to the Participants button and make a note of the Meeting ID (found under the Room System tab)

Go to the teaching station (Podium/Desk/etc) and start up the classroom system by selecting Podium PC on the touchpanel. Log into the PC using your WP credentials and launch zoom. Click on the Join Meeting button and enter the credentials from your laptop. The last thing you should do is click on the Maximize button on the Zoom window so the shared video fills the screen. Also if you want to share video or audio, be sure to check the “include audio” box before you select the screen or app to share.

===Present wirelessly to the projection screen from a Laptop, iPad, or iPhone in any PC equipped classroom: Step by step instructions===

''Start the Zoom session from your device''

# Launch Zoom on your laptop/ipad/phone and start a new Meeting
# Click “Join with computer audio” button
# Mute the microphone and speakers on your laptop/ipad/phone
# Click on the arrow to the right of the Participants button and select “Invite…”
# Click the Green Shield on the top of the Zoom meeting, this will display the Meeting ID and Passcode
''Set up the Podium PC to display on the projector''
# Start up the projection system and select PODIUM PC to turn on the projecto. Log into the podium PC using your WP credentials
# Launch Zoom and click “Join a meeting”
# Enter the Meeting ID and Passcode when prompted
# Click “Join with computer audio” button that appears
# Press the Maximize button in the upper right corner of the Zoom window to make it fill the screen
''Share your screen with the Podium PC''
# Go back to your laptop/ipad/phone and press the “Share Screen” button in the lower menu of the Zoom window

===Lecture capture in Classrooms using Hovercam===

# Launch Zoom on your laptop and start a new Meeting
# Click “Join with computer audio” button
# Press the Record Button on the bottom of the Zoom window and select your preferred file location
# We suggest recording to the cloud so the recording will be available from anywhere and there is no risk of losing the file if the PC gets re-imaged or the hard drive malfunctions

===Digital Whiteboard===
This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.
# Log in and start a zoom session
# Select “Fullscreen” in the view menu of the PC’s Zoom window
# Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

===WP Hardware Overview===
All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for Zoom meetings. (Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Most lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected

Lecture halls have a usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

Zoom

2025-09-15T16:39:40Z

Weberd: /* Present wirelessly to the projection screen from your Laptop, ipad, or iphone in any PC equipped classroom */

==What is Zoom?==
Zoom is a video conferencing service that can be utilized by WPUNJ Faculty, Staff, and Students using their WPUNJ accounts. [http://www.wpunj.edu/zoom www.wpunj.edu/zoom] Using Zoom, WPUNJ members can meet utilizing video, audio, and screen sharing.

We are currently licensed for Zoom Meetings, not Webinars.

==Getting Started with Zoom==

WP's Zoom Portal is available at [http://www.wpunj.edu/zoom www.wpunj.edu/zoom]. To get started, simply login with your WPUNJ account.

The following support resources are available to assist with how to start using Zoom:

* Zoom's Learning Center, which includes Learning Plans, Live Trainings, and videos, available at https://learning.zoom.us/learn
* Zoom's Top 20 Zoom Resources article (which includes all of resources below,) available at https://support.zoom.us/hc/en-us/articles/360042982391-Top-20-Zoom-resources
* A Frequently Asked Questions guide for how to use Zoom, available at https://support.zoom.us/hc/en-us/articles/206175806-Frequently-Asked-Questions
* The 'How To Zoom' video guide, available on YouTube at https://www.youtube.com/playlist?list=PLKpRxBfeD1kEM_I1lId3N_Xl77fKDzSXe
* Live Training Webinars offered by Zoom, available at https://support.zoom.us/hc/en-us/articles/360029527911

Additional information is also available in the Zoom 'Getting Started' article, available at https://support.zoom.us/hc/en-us/categories/200101697-Getting-Started.

[[File:Zoom1-1.png | 700px]] Image from Academic Partnerships Off Campus Toolkit, 2020

==Installing Zoom==
Zoom meetings can be joined with a desktop client, a mobile app, or using a web browser.

'''To install Zoom on a university computer''', access the Zoom install from either the [[University_Software|Software Center]] (Windows) or [[Mac_OS_Managed_Software_Center|Managed Software Center]] (Mac.) Please note: to install software from the Software Centers while off-campus, you will need to be connected to the university's [[VPN_Remote_Access|VPN]].
Periodically, the Zoom application will prompt you for an update. Follow the prompts to ensure your software stays current.

'''To install Zoom on a personal computer''', simply download and install Zoom from the Zoom portal at https://wpunj.zoom.us/download.

'''To install Zoom on an iOS or Android phone or tablet''', search your respective App store for Zoom. Once installed, sign in using the 'SSO' option with wpunj.zoom.us as the domain.

'''To join a Zoom meeting using a web browser''', look for the 'If you cannot download or run the application, join from your browser.' link on the Zoom meeting landing page.

==Logging Into Zoom with your WP account==
===Logging Into Zoom Meeting Software===
When prompted to login to the Zoom Meeting software:
*Choose ‘Sign in with SSO’ from the right
*Enter wpunj.zoom.us as the Domain and click Continue
*Login to the WPconnect login with your WPUNJ account

<gallery mode="packed-hover">
File:Zoom-DesktopApp-1.png|Sign In
File:Zoom-DesktopApp-2.png|Sign in with SSO
File:Zoom-DesktopApp-3.png|WPUNJ.zoom.us
</gallery>

===Logging Into Zoom on the Web===
From the Zoom web site you can create and manage meetings.

*To log in to the Zoom website, '''Sign in''' at [http://www.wpunj.edu/zoom www.wpunj.edu/zoom]
*Log in using your WPUNJ account

===Logging in with an existing Zoom account tied to your WPUNJ email===
If you already have a Zoom login tied to your WPUNJ email, you can convert that account to be licensed under the main William Paterson Zoom account.
To access your university-licensed Zoom account:
*Follow the instructions for logging in above, making sure to use the SSO login option which will have you login through WPconnect.
*The first time that you login using the SSO login option, you will receive a prompt that your Zoom account will be transitioned to the 'William Paterson University' account license.
*At that time, your existing Zoom account will be enabled with the 'Pro' features/license of the university account.

''If you do not want your existing Zoom account (tied to your WPUNJ email) to be migrated to the university license, do not login using the SSO option.''
If you have questions on this process, please contact the Helpdesk at www.wpunj.edu/help or (973) 720-4357.

==Joining a Zoom Meeting==
===Joining a Zoom Meeting using the Desktop Application===
#You should have received a link to join a Zoom meeting. Open the link in a browser.
#Select '''Open Zoom''' to open in the Zoom Application. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom4.JPG | 500px]]</div>
#Select your Audio option. You can either use your phone or computer for audio. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom5.JPG | 500px]]</div>
===Joining a Zoom Meeting from your Browser===
#Open Zoom link in browser.
#Select '''Join from Browser.'''<div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom1.JPG | 500px]]</div>
#If you are unable to join the meeting, the host may not have started the meeting yet. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom3.JPG | 500px]]</div>

==Scheduling Meetings on Zoom==

You can schedule zoom meetings in multiple ways. You can utilize the Zoom web portal, Outlook desktop or web applications, or the Zoom application itself.

===Using the Zoom Web Portal or Zoom app===
To schedule meetings on the [http://www.wpunj.edu/zoom Zoom web portal] or in the Zoom app, Zoom provides a quick video introduction and step by step instructions on '''[https://support.zoom.us/hc/en-us/articles/201362413-Scheduling-meetings how to schedule zoom meetings.]'''

===Using the Outlook desktop application on PC or Mac===
For the Outlook desktop application on university computers, the Zoom Add-in for Outlook is installed and enabled automatically. To schedule a zoom meeting in the outlook calendar, look for the following button when creating a new calendar event:

[[File:Zoom Calendar item.png |600px|Click the icon to open the Zoom meetings screen]]

More information on using the '''[https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062925#collapsePC Outlook Add-in for the desktop application can be found on the Zoom Help Center.]'''

===Using Outlook 365===
For Outlook on the web, the Zoom add-in has been pre-installed for all employee accounts. '''[https://support.zoom.us/hc/en-us/articles/115005223126-Zoom-for-Outlook-add-in-web-and-desktop- Please see the Zoom Help Center video and step by step instructions on scheduling Zoom meetings thru Outlook 365.]'''

===Cisco Webex Roomkit for utilizing Zoom in 1800 Valley Roads Board Room===

If you are utilizing the 1800 Valley Road Board Room, please make sure to set the location for the meeting to be the [[Cisco WebEx Roomkits|Roomkit]]

[[category:Software Guides]]

==Security Options and Suggestions==

We suggest reviewing the material provided by Zoom, in the [[Zoom#Getting_Started_with_Zoom|Getting Started with Zoom]] section above.

We recommend utilizing these security options when hosting a meeting:
* '''Do not share meeting links on Social Media. Try to limit link distribution to participant's email address and ask that participants do not share links. '''
* '''Have a Meeting Password'''
* '''Enable waiting room'''
* '''Mute participants upon entry'''
* '''[https://support.zoom.us/hc/en-us/articles/201362153 Disable annotation while sharing screen]'''

If you see an improperly named participant in the waiting room, there are three options:
#Send a message to the waiting room to ask them to edit their display name
#Send a message to the waiting room to ask them to use the “Dial-in” feature, admit the dial-in, then ask them to identify.
#Admit them to the meeting, and immediately ask them via mic or chat to rename. If they do not comply, move them back to the waiting room. '''NOTE''' If you choose to “remove” a participant rather than move them to the waiting room, it makes it very difficult for the participant to rejoin. These settings can be found in your Zoom Portal Account.

In addition to utilizing these options, you can opt to require meeting attendees to have a Zoom account, or utilize their WPUNJ account to connect to your Zoom meeting. This setting is found under '''Meeting Options'''.

[[File:Zoom-authenticated-users.png|300px|Zoom Meeting Options]]

Need to add a non-WPUNJ attendee? Use '''Authentication Exception Add''' following the '''Required authentication to join''' options.

[[File:Zoom-authenticated-users-exception1.png|300px|Zoom Meeting Authentication Exception]][[File:Zoom-authenticated-users-exception2.png|300px|Zoom Meeting Authentication Exception]]

For additional in-depth detail on how to secure your Zoom meetings, see Zoom's [https://zoom.us/docs/doc/Securing%20Your%20Zoom%20Meetings.pdf Securing Your Zoom Meetings guide].

==Zoom Cloud Recording Retention==
Zoom sessions that are saved as Zoom Cloud Recordings are set to have a 365 day retention (from date of recording) before they are automatically deleted. Zoom will send automated email notifications to your WP email in advance of a recordings automatic deletion.

If you would like to ensure that a recording you have saved to Zoom's Cloud recordings does not get automatically deleted, you can login to the Zoom web portal (www.wpunj.edu/zoom) and click on the Recordings tab on the left. Then find the recording and click on the three dots to the far right of the recording and click 'Disable Auto Deletion'.

==Tips and Tricks for Zoom==

===Breakout rooms===
Breakout rooms are only available in regular Zoom meetings, not in a webinar. The best place to set up breakouts is in the Zoom portal.
#Go to wpunj.zoom.us and use the schedule a meeting option
# Scroll down to the button that says Show options,
# Click breakout room pre-assign

Once in the meeting, click on the breakout tab at the bottom of the Zoom screen, and before opening all rooms, choose options (gear wheel on MAC OS, or Options on Windows OS. There are 2 options for participants:

#Allow participants to choose room (recommended)
#Automatically move all pre-assigned participants into breakout rooms
pre-assigning can be done on the schedule page in the Zoom portal as mentioned above

There are more advanced options on the wpunj.zoom.us portal page as well.

[https://support.zoom.us/hc/en-us/articles/206476093-Enabling-breakout-rooms Please refer to the Zoom Support articles for information about Breakout Rooms]

===Closed Captioning===
As of 1/31/21, Zoom now has Built in Captioning and it is available on all university zoom accounts. This needs to be turned on by the host of the meeting following these steps.
#Login to the Zoom Web Portal at www.wpunj.edu/zoom.
#Click on the ''''''Settings'''''' option on the left menu and then scroll down to '''Meeting (Advanced.)'''
#Ensure that '''Closed Captioning''' is toggled '''On''' and the ''''Enabled live transcription service...'''' checkbox is checked.
[[File:zoom6.jpg | 700px]]

Once this is set, the following option will be available in any Zoom meeting scheduled by the host. Clicking on the '''Live Transcript''' icon and then '''Enable Auto-Transcription''' should enable the transcription for that meeting.

[[File:zoom7.jpg | 500px]]

===Edit Sharing Settings in Meeting===

Start your meeting. When you're in the meeting, click the arrow next to "Share" to see an additional screen where you can change sharing settings and change who can present.

[[File:Zoom settings - slaymaker.png]]

===Recording with Audio Transcription===
To record meetings with Audio transcription:
#Login to the WPUNJ Zoom web portal (http://www.wpunj.edu/zoom)
#Click on Settings
#Click on the Recording Tab
#Check the 'Audio Transcript' checkbox under Advanced Cloud Recording Settings.
#Recordings must be saved to the cloud
#Shortly after the meeting has completed, you will receive an email from Zoom with a link to the meeting recording with audio transcript

The setting is available here:

[[File:MicrosoftTeams-image (11).png|Zoom Audio Setting for recording audio transcripts.]]

===Recording Video Resolution===
#To get the maximum resolution, (toggle screen sharing). Then, record locally, not to the Zoom cloud for better video resolution.
#In webinar format, there are choices for HD in the webinar scheduling options:
*Enable HD video for screen shared video
*Enable HD video for attendees
*Always send 1080p video to attendees

There are also more recording options in the Zoom portal under settings/recording on wpunj.zoom.us

===Screen Sharing===
When sharing a video or audio, choose “share computer sound” and “optimize for video” in the Zoom share config page, then select the box to be shared, and click share. **Also set this if you have video or audio embedded in your PowerPoint Slides.
On the Zoom share screen, there is an advanced option to share computer audio ONLY, without sharing your screen. Very useful for providing background music before an event.

Sometimes, there will be “grey” boxes superimposed on top of a shared video representing the panelist panel or chat panel on the screen of the presenter. To remove these, there are 2 options:
*Disable “optimize for video” (this may produce undesirable video effects)
[[File: Zoom8.jpg]]

Or:
*To remove these on the app: on MAC OS, go into settings, share screen, advanced, then choose Screen Capture Mode: “Capture with window filtering”
*To remove these on Windows PC, go into settings, share screen, advanced, then choose Screen Capture Mode: “Secure Share with window filtering”

===Spotlighting===
Locks the selected speaker(s) for all to front and center. This is a global command from the host only. Pinning will move that participant to the top of the local screen of the individual participants, not a global command. Participants have options via the “view” tab at the top right of the Zoom screen.
Please note: Spotlighting is not enabled until 3 or more participants are connected.

===Virtual Backgrounds===

Virtual Backgrounds allow users to mask the background of the room they are in with an image of their choosing. Zoom provides a few default backgrounds, and allows users to select their own image from their device.

Zoom's help center has an [https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background#h_bebf36a4-c1e9-4769-9d3c-e0d01457d341 article on Using Virtual Backgrounds for PC, Mac and iOS clients.]

You can download William Paterson virtual backgrounds at [https://www.wpunj.edu/university/virtual-backgrounds this link].

===Zoom Webinar===
A Zoom webinar is the same as a Zoom meeting with the following features/exceptions:

Participant panel is broken into two sections:
#Panelists- The webinar panelist is like the Zoom participant with all the functionality of a zoom meeting
#Attendees- The webinar attendee is basically an audience member and can see and hear the panelists, but have no camera or mic access, unless the Zoom host grants permission, one at a time

There is an additional “Q&A” tab at the bottom of the Zoom screen with the controls for attendees to type questions for panelists.
Chat is enabled/disabled by the Zoom host.

==Zoom Teaching Tricks and Tips==

We generally think of Zoom as one of many ways to videoconference individually or in groups however it has many functions that can be leveraged in various ways even when conferencing is not needed.

===Present wirelessly to the projection screen from your Laptop, iPad, or iPhone in any PC equipped classroom===

It may seem like a lot of steps but in reality it is quite simple. Start a Zoom session on your personal laptop, click Share Screen, then click on the arrow adjacent to the Participants button and make a note of the Meeting ID (found under the Room System tab)

Go to the teaching station (Podium/Desk/etc) and start up the classroom system by selecting Podium PC on the touchpanel. Log into the PC using your WP credentials and launch zoom. Click on the Join Meeting button and enter the credentials from your laptop. The last thing you should do is click on the Maximize button on the Zoom window so the shared video fills the screen. Also if you want to share video or audio, be sure to check the “include audio” box before you select the screen or app to share.

===Present wirelessly to the projection screen from a Laptop, ipad, or iphone in any PC equipped classroom: Step by step instructions===

''Start the Zoom session from your device''

# Launch Zoom on your laptop/ipad/phone and start a new Meeting
# Click “Join with computer audio” button
# Mute the microphone and speakers on your laptop/ipad/phone
# Click on the arrow to the right of the Participants button and select “Invite…”
# Click the Green Shield on the top of the Zoom meeting, this will display the Meeting ID and Passcode
''Set up the Podium PC to display on the projector''
# Start up the projection system and select PODIUM PC to turn on the projecto. Log into the podium PC using your WP credentials
# Launch Zoom and click “Join a meeting”
# Enter the Meeting ID and Passcode when prompted
# Click “Join with computer audio” button that appears
# Press the Maximize button in the upper right corner of the Zoom window to make it fill the screen
''Share your screen with the Podium PC''
# Go back to your laptop/ipad/phone and press the “Share Screen” button in the lower menu of the Zoom window

===Lecture capture in Classrooms using Hovercam===

# Launch Zoom on your laptop and start a new Meeting
# Click “Join with computer audio” button
# Press the Record Button on the bottom of the Zoom window and select your preferred file location
# We suggest recording to the cloud so the recording will be available from anywhere and there is no risk of losing the file if the PC gets re-imaged or the hard drive malfunctions

===Digital Whiteboard===
This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.
# Log in and start a zoom session
# Select “Fullscreen” in the view menu of the PC’s Zoom window
# Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

===WP Hardware Overview===
All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for Zoom meetings. (Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Most lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected

Lecture halls have a usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

Zoom

2025-09-15T16:39:21Z

Weberd: /* Present wirelessly to the projection screen from your laptop in any PC equipped classroom */

==What is Zoom?==
Zoom is a video conferencing service that can be utilized by WPUNJ Faculty, Staff, and Students using their WPUNJ accounts. [http://www.wpunj.edu/zoom www.wpunj.edu/zoom] Using Zoom, WPUNJ members can meet utilizing video, audio, and screen sharing.

We are currently licensed for Zoom Meetings, not Webinars.

==Getting Started with Zoom==

WP's Zoom Portal is available at [http://www.wpunj.edu/zoom www.wpunj.edu/zoom]. To get started, simply login with your WPUNJ account.

The following support resources are available to assist with how to start using Zoom:

* Zoom's Learning Center, which includes Learning Plans, Live Trainings, and videos, available at https://learning.zoom.us/learn
* Zoom's Top 20 Zoom Resources article (which includes all of resources below,) available at https://support.zoom.us/hc/en-us/articles/360042982391-Top-20-Zoom-resources
* A Frequently Asked Questions guide for how to use Zoom, available at https://support.zoom.us/hc/en-us/articles/206175806-Frequently-Asked-Questions
* The 'How To Zoom' video guide, available on YouTube at https://www.youtube.com/playlist?list=PLKpRxBfeD1kEM_I1lId3N_Xl77fKDzSXe
* Live Training Webinars offered by Zoom, available at https://support.zoom.us/hc/en-us/articles/360029527911

Additional information is also available in the Zoom 'Getting Started' article, available at https://support.zoom.us/hc/en-us/categories/200101697-Getting-Started.

[[File:Zoom1-1.png | 700px]] Image from Academic Partnerships Off Campus Toolkit, 2020

==Installing Zoom==
Zoom meetings can be joined with a desktop client, a mobile app, or using a web browser.

'''To install Zoom on a university computer''', access the Zoom install from either the [[University_Software|Software Center]] (Windows) or [[Mac_OS_Managed_Software_Center|Managed Software Center]] (Mac.) Please note: to install software from the Software Centers while off-campus, you will need to be connected to the university's [[VPN_Remote_Access|VPN]].
Periodically, the Zoom application will prompt you for an update. Follow the prompts to ensure your software stays current.

'''To install Zoom on a personal computer''', simply download and install Zoom from the Zoom portal at https://wpunj.zoom.us/download.

'''To install Zoom on an iOS or Android phone or tablet''', search your respective App store for Zoom. Once installed, sign in using the 'SSO' option with wpunj.zoom.us as the domain.

'''To join a Zoom meeting using a web browser''', look for the 'If you cannot download or run the application, join from your browser.' link on the Zoom meeting landing page.

==Logging Into Zoom with your WP account==
===Logging Into Zoom Meeting Software===
When prompted to login to the Zoom Meeting software:
*Choose ‘Sign in with SSO’ from the right
*Enter wpunj.zoom.us as the Domain and click Continue
*Login to the WPconnect login with your WPUNJ account

<gallery mode="packed-hover">
File:Zoom-DesktopApp-1.png|Sign In
File:Zoom-DesktopApp-2.png|Sign in with SSO
File:Zoom-DesktopApp-3.png|WPUNJ.zoom.us
</gallery>

===Logging Into Zoom on the Web===
From the Zoom web site you can create and manage meetings.

*To log in to the Zoom website, '''Sign in''' at [http://www.wpunj.edu/zoom www.wpunj.edu/zoom]
*Log in using your WPUNJ account

===Logging in with an existing Zoom account tied to your WPUNJ email===
If you already have a Zoom login tied to your WPUNJ email, you can convert that account to be licensed under the main William Paterson Zoom account.
To access your university-licensed Zoom account:
*Follow the instructions for logging in above, making sure to use the SSO login option which will have you login through WPconnect.
*The first time that you login using the SSO login option, you will receive a prompt that your Zoom account will be transitioned to the 'William Paterson University' account license.
*At that time, your existing Zoom account will be enabled with the 'Pro' features/license of the university account.

''If you do not want your existing Zoom account (tied to your WPUNJ email) to be migrated to the university license, do not login using the SSO option.''
If you have questions on this process, please contact the Helpdesk at www.wpunj.edu/help or (973) 720-4357.

==Joining a Zoom Meeting==
===Joining a Zoom Meeting using the Desktop Application===
#You should have received a link to join a Zoom meeting. Open the link in a browser.
#Select '''Open Zoom''' to open in the Zoom Application. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom4.JPG | 500px]]</div>
#Select your Audio option. You can either use your phone or computer for audio. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom5.JPG | 500px]]</div>
===Joining a Zoom Meeting from your Browser===
#Open Zoom link in browser.
#Select '''Join from Browser.'''<div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom1.JPG | 500px]]</div>
#If you are unable to join the meeting, the host may not have started the meeting yet. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom3.JPG | 500px]]</div>

==Scheduling Meetings on Zoom==

You can schedule zoom meetings in multiple ways. You can utilize the Zoom web portal, Outlook desktop or web applications, or the Zoom application itself.

===Using the Zoom Web Portal or Zoom app===
To schedule meetings on the [http://www.wpunj.edu/zoom Zoom web portal] or in the Zoom app, Zoom provides a quick video introduction and step by step instructions on '''[https://support.zoom.us/hc/en-us/articles/201362413-Scheduling-meetings how to schedule zoom meetings.]'''

===Using the Outlook desktop application on PC or Mac===
For the Outlook desktop application on university computers, the Zoom Add-in for Outlook is installed and enabled automatically. To schedule a zoom meeting in the outlook calendar, look for the following button when creating a new calendar event:

[[File:Zoom Calendar item.png |600px|Click the icon to open the Zoom meetings screen]]

More information on using the '''[https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062925#collapsePC Outlook Add-in for the desktop application can be found on the Zoom Help Center.]'''

===Using Outlook 365===
For Outlook on the web, the Zoom add-in has been pre-installed for all employee accounts. '''[https://support.zoom.us/hc/en-us/articles/115005223126-Zoom-for-Outlook-add-in-web-and-desktop- Please see the Zoom Help Center video and step by step instructions on scheduling Zoom meetings thru Outlook 365.]'''

===Cisco Webex Roomkit for utilizing Zoom in 1800 Valley Roads Board Room===

If you are utilizing the 1800 Valley Road Board Room, please make sure to set the location for the meeting to be the [[Cisco WebEx Roomkits|Roomkit]]

[[category:Software Guides]]

==Security Options and Suggestions==

We suggest reviewing the material provided by Zoom, in the [[Zoom#Getting_Started_with_Zoom|Getting Started with Zoom]] section above.

We recommend utilizing these security options when hosting a meeting:
* '''Do not share meeting links on Social Media. Try to limit link distribution to participant's email address and ask that participants do not share links. '''
* '''Have a Meeting Password'''
* '''Enable waiting room'''
* '''Mute participants upon entry'''
* '''[https://support.zoom.us/hc/en-us/articles/201362153 Disable annotation while sharing screen]'''

If you see an improperly named participant in the waiting room, there are three options:
#Send a message to the waiting room to ask them to edit their display name
#Send a message to the waiting room to ask them to use the “Dial-in” feature, admit the dial-in, then ask them to identify.
#Admit them to the meeting, and immediately ask them via mic or chat to rename. If they do not comply, move them back to the waiting room. '''NOTE''' If you choose to “remove” a participant rather than move them to the waiting room, it makes it very difficult for the participant to rejoin. These settings can be found in your Zoom Portal Account.

In addition to utilizing these options, you can opt to require meeting attendees to have a Zoom account, or utilize their WPUNJ account to connect to your Zoom meeting. This setting is found under '''Meeting Options'''.

[[File:Zoom-authenticated-users.png|300px|Zoom Meeting Options]]

Need to add a non-WPUNJ attendee? Use '''Authentication Exception Add''' following the '''Required authentication to join''' options.

[[File:Zoom-authenticated-users-exception1.png|300px|Zoom Meeting Authentication Exception]][[File:Zoom-authenticated-users-exception2.png|300px|Zoom Meeting Authentication Exception]]

For additional in-depth detail on how to secure your Zoom meetings, see Zoom's [https://zoom.us/docs/doc/Securing%20Your%20Zoom%20Meetings.pdf Securing Your Zoom Meetings guide].

==Zoom Cloud Recording Retention==
Zoom sessions that are saved as Zoom Cloud Recordings are set to have a 365 day retention (from date of recording) before they are automatically deleted. Zoom will send automated email notifications to your WP email in advance of a recordings automatic deletion.

If you would like to ensure that a recording you have saved to Zoom's Cloud recordings does not get automatically deleted, you can login to the Zoom web portal (www.wpunj.edu/zoom) and click on the Recordings tab on the left. Then find the recording and click on the three dots to the far right of the recording and click 'Disable Auto Deletion'.

==Tips and Tricks for Zoom==

===Breakout rooms===
Breakout rooms are only available in regular Zoom meetings, not in a webinar. The best place to set up breakouts is in the Zoom portal.
#Go to wpunj.zoom.us and use the schedule a meeting option
# Scroll down to the button that says Show options,
# Click breakout room pre-assign

Once in the meeting, click on the breakout tab at the bottom of the Zoom screen, and before opening all rooms, choose options (gear wheel on MAC OS, or Options on Windows OS. There are 2 options for participants:

#Allow participants to choose room (recommended)
#Automatically move all pre-assigned participants into breakout rooms
pre-assigning can be done on the schedule page in the Zoom portal as mentioned above

There are more advanced options on the wpunj.zoom.us portal page as well.

[https://support.zoom.us/hc/en-us/articles/206476093-Enabling-breakout-rooms Please refer to the Zoom Support articles for information about Breakout Rooms]

===Closed Captioning===
As of 1/31/21, Zoom now has Built in Captioning and it is available on all university zoom accounts. This needs to be turned on by the host of the meeting following these steps.
#Login to the Zoom Web Portal at www.wpunj.edu/zoom.
#Click on the ''''''Settings'''''' option on the left menu and then scroll down to '''Meeting (Advanced.)'''
#Ensure that '''Closed Captioning''' is toggled '''On''' and the ''''Enabled live transcription service...'''' checkbox is checked.
[[File:zoom6.jpg | 700px]]

Once this is set, the following option will be available in any Zoom meeting scheduled by the host. Clicking on the '''Live Transcript''' icon and then '''Enable Auto-Transcription''' should enable the transcription for that meeting.

[[File:zoom7.jpg | 500px]]

===Edit Sharing Settings in Meeting===

Start your meeting. When you're in the meeting, click the arrow next to "Share" to see an additional screen where you can change sharing settings and change who can present.

[[File:Zoom settings - slaymaker.png]]

===Recording with Audio Transcription===
To record meetings with Audio transcription:
#Login to the WPUNJ Zoom web portal (http://www.wpunj.edu/zoom)
#Click on Settings
#Click on the Recording Tab
#Check the 'Audio Transcript' checkbox under Advanced Cloud Recording Settings.
#Recordings must be saved to the cloud
#Shortly after the meeting has completed, you will receive an email from Zoom with a link to the meeting recording with audio transcript

The setting is available here:

[[File:MicrosoftTeams-image (11).png|Zoom Audio Setting for recording audio transcripts.]]

===Recording Video Resolution===
#To get the maximum resolution, (toggle screen sharing). Then, record locally, not to the Zoom cloud for better video resolution.
#In webinar format, there are choices for HD in the webinar scheduling options:
*Enable HD video for screen shared video
*Enable HD video for attendees
*Always send 1080p video to attendees

There are also more recording options in the Zoom portal under settings/recording on wpunj.zoom.us

===Screen Sharing===
When sharing a video or audio, choose “share computer sound” and “optimize for video” in the Zoom share config page, then select the box to be shared, and click share. **Also set this if you have video or audio embedded in your PowerPoint Slides.
On the Zoom share screen, there is an advanced option to share computer audio ONLY, without sharing your screen. Very useful for providing background music before an event.

Sometimes, there will be “grey” boxes superimposed on top of a shared video representing the panelist panel or chat panel on the screen of the presenter. To remove these, there are 2 options:
*Disable “optimize for video” (this may produce undesirable video effects)
[[File: Zoom8.jpg]]

Or:
*To remove these on the app: on MAC OS, go into settings, share screen, advanced, then choose Screen Capture Mode: “Capture with window filtering”
*To remove these on Windows PC, go into settings, share screen, advanced, then choose Screen Capture Mode: “Secure Share with window filtering”

===Spotlighting===
Locks the selected speaker(s) for all to front and center. This is a global command from the host only. Pinning will move that participant to the top of the local screen of the individual participants, not a global command. Participants have options via the “view” tab at the top right of the Zoom screen.
Please note: Spotlighting is not enabled until 3 or more participants are connected.

===Virtual Backgrounds===

Virtual Backgrounds allow users to mask the background of the room they are in with an image of their choosing. Zoom provides a few default backgrounds, and allows users to select their own image from their device.

Zoom's help center has an [https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background#h_bebf36a4-c1e9-4769-9d3c-e0d01457d341 article on Using Virtual Backgrounds for PC, Mac and iOS clients.]

You can download William Paterson virtual backgrounds at [https://www.wpunj.edu/university/virtual-backgrounds this link].

===Zoom Webinar===
A Zoom webinar is the same as a Zoom meeting with the following features/exceptions:

Participant panel is broken into two sections:
#Panelists- The webinar panelist is like the Zoom participant with all the functionality of a zoom meeting
#Attendees- The webinar attendee is basically an audience member and can see and hear the panelists, but have no camera or mic access, unless the Zoom host grants permission, one at a time

There is an additional “Q&A” tab at the bottom of the Zoom screen with the controls for attendees to type questions for panelists.
Chat is enabled/disabled by the Zoom host.

==Zoom Teaching Tricks and Tips==

We generally think of Zoom as one of many ways to videoconference individually or in groups however it has many functions that can be leveraged in various ways even when conferencing is not needed.

===Present wirelessly to the projection screen from your Laptop, ipad, or iphone in any PC equipped classroom===

It may seem like a lot of steps but in reality it is quite simple. Start a Zoom session on your personal laptop, click Share Screen, then click on the arrow adjacent to the Participants button and make a note of the Meeting ID (found under the Room System tab)

Go to the teaching station (Podium/Desk/etc) and start up the classroom system by selecting Podium PC on the touchpanel. Log into the PC using your WP credentials and launch zoom. Click on the Join Meeting button and enter the credentials from your laptop. The last thing you should do is click on the Maximize button on the Zoom window so the shared video fills the screen. Also if you want to share video or audio, be sure to check the “include audio” box before you select the screen or app to share.

===Present wirelessly to the projection screen from a Laptop, ipad, or iphone in any PC equipped classroom: Step by step instructions===

''Start the Zoom session from your device''

# Launch Zoom on your laptop/ipad/phone and start a new Meeting
# Click “Join with computer audio” button
# Mute the microphone and speakers on your laptop/ipad/phone
# Click on the arrow to the right of the Participants button and select “Invite…”
# Click the Green Shield on the top of the Zoom meeting, this will display the Meeting ID and Passcode
''Set up the Podium PC to display on the projector''
# Start up the projection system and select PODIUM PC to turn on the projecto. Log into the podium PC using your WP credentials
# Launch Zoom and click “Join a meeting”
# Enter the Meeting ID and Passcode when prompted
# Click “Join with computer audio” button that appears
# Press the Maximize button in the upper right corner of the Zoom window to make it fill the screen
''Share your screen with the Podium PC''
# Go back to your laptop/ipad/phone and press the “Share Screen” button in the lower menu of the Zoom window

===Lecture capture in Classrooms using Hovercam===

# Launch Zoom on your laptop and start a new Meeting
# Click “Join with computer audio” button
# Press the Record Button on the bottom of the Zoom window and select your preferred file location
# We suggest recording to the cloud so the recording will be available from anywhere and there is no risk of losing the file if the PC gets re-imaged or the hard drive malfunctions

===Digital Whiteboard===
This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.
# Log in and start a zoom session
# Select “Fullscreen” in the view menu of the PC’s Zoom window
# Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

===WP Hardware Overview===
All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for Zoom meetings. (Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Most lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected

Lecture halls have a usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

Classroom Technology Support

2025-09-15T16:37:02Z

Weberd: /* CTS Managed Locations */

== Introduction ==

Wecome to the Classroom Technology Support Page of the IT WIKI. 
[[File:CTS.jpg]]

Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within [http://www.wpunj.edu/irt/ Instruction and Research Technology]
Here you will find documentation and instruction for the various mediated rooms across the campus.

If you experience problems with the technology in a mediated room, please call (973)720-4357 and press "1". We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call right away, please still report the problem by entering a helpdesk ticket when you are able at [http://www.wpunj.edu/help www.wpunj.edu/help] so we can verify and fix the issue for the next user. 

== Types of rooms we manage ==



While specialized rooms for specific circumstances do exist on campus, we try to standardize rooms whenever possible in order to help users be comfortable using any room on campus as well as making campuswide support as efficient as possible. The three most common standard room types are as follows: 

Standard Classrooms: These rooms are equipped with a ceiling mounted projector or wall mounted monitor, program audio speakers, a built-in Windows PC or iMac, and a cable that can be connected to a laptop or other device with an HDMI output. These rooms are medium size and as such, should not generally require speech reinforcement. (Microphones) 
{{#ev:youtube|s_v3yF-cgq0}}
 
Seminar Rooms: These rooms are identical to standard classrooms but add a wireless microphone reciever that can be used with a microphone checked out from the Technical Services window in Hamilton hall.
To reserve microphones, use the Technical Services Window Patron Portal here: [https://webcheckout.wpunj.edu/sso/patron#!/ The TSW Web Checkout Portal] 
If you have questions about borrowing microphones or other equipment, you can call TSW at (973)720-2613. 

Lecture Halls / Auditoriums: These rooms have the same technology as standard classrooms with the addition of a wired microphone at the podium and two recievers that can be used with wireless microphones that must be checked out from the Technical Services window in Hamilton hall.

Here is an instructional video demonstrating how to use the AV functions of these rooms: {{#ev:youtube|cMMVCYEuvug}}
 
In addition to these room types we also provide support to BYOD labs in the science building, conference rooms, and board rooms across campus. Please report any problems in these rooms to the helpdesk at www.wpunj.edu/help. 

== Managed Locations ==

Atrium 
Rooms: 114, 123A&B, 125, 144(Auditorium)
Ben Shahn 
Rooms: 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206(Non-std), 213, 215, 222, 225
College Hall 
Room: 202(Board Rm)
Grant Hall 
Rooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall)
Conference: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328
Hamilton Hall 
Rooms: 122(Martini-Lect Hall), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303
Hunziker Hall 
Rooms: 101, 102, 103, 119, 120, 201, 202, 203, 207(Sem), 208(Sem), 211(Sem), 212, 213(Sem)
Conference: 107, 206, 210b
Library 
Rooms: 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm)
High Mountain East 
Room: 06
Power Arts 
Rooms: 109, 122
Raubinger 
Rooms: 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316
Science East 
Rooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063(Lect Hall), 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041
 BYOD Labs: 2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025
Science West 
Rooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323
BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309
Shea 
Rooms: 101(Custom), 103
Skyline 
Room: 211
University Hall
Rooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313
Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358
1600 Valley Road 
Rooms: 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016, 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109
1800 Valley Road
Rooms: 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254
Wightman Gym 
Rooms: 110A, 202, 203 

==Mediated Classroom Tips and Tricks==

We generally think of Zoom as simply videoconferencing software however many of it's functions can be leveraged for other purposes even when videoconferencing is not needed.

===Present wirelessly to the projection screen from your personal device (Laptop/iPad/iPhone) in any PC equipped classroom===

It may seem like a lot of steps but in reality it is quite simple. Start a Zoom session on your personal device, click Share Screen, then click on the arrow adjacent to the Participants button and make a note of the Meeting ID (found under the Room System tab)

Go to the teaching station (Podium/Desk/etc) and start up the classroom system by selecting Podium PC on the touchpanel. Log into the PC using your WP credentials and launch zoom. Click on the Join Meeting button and enter the credentials from your personal device. The last thing you should do is click on the Maximize button on the Zoom window so the shared video fills the screen. Also if you want to share video or audio, be sure to check the “include audio” box before you select the screen or app to share.

===Present wirelessly to the projection screen from a personal device in any PC equipped classroom: Step by step instructions===

''Start the Zoom session from your device''

# Launch Zoom on your laptop/ipad/phone and start a new Meeting
# Click “Join with computer audio” button
# Mute the microphone and speakers on your laptop/ipad/phone
# Click on the arrow to the right of the Participants button and select “Invite…”
# Click the Green Shield on the top of the Zoom meeting, this will display the Meeting ID and Passcode
''Set up the Podium PC to display on the projector''
# Start up the projection system and select PODIUM PC to turn on the projecto. Log into the podium PC using your WP credentials
# Launch Zoom and click “Join a meeting”
# Enter the Meeting ID and Passcode when prompted
# Click “Join with computer audio” button that appears
# Press the Maximize button in the upper right corner of the Zoom window to make it fill the screen
''Share your screen with the Podium PC''
# Go back to your laptop/ipad/phone and press the “Share Screen” button in the lower menu of the Zoom window

===Lecture capture in Classrooms using Zoom and Hovercam===

# Launch Zoom on your laptop and start a new Meeting
# Click “Join with computer audio” button
# Press the Record Button on the bottom of the Zoom window and select your preferred file location
# We suggest recording to the cloud so the recording will be available from anywhere and there is no risk of losing the file if the PC gets re-imaged or the hard drive malfunctions

===Digital Whiteboard using Zoom===
This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.
# Log in and start a zoom session
# Select “Fullscreen” in the view menu of the PC’s Zoom window
# Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

''While all examples are given using Zoom, the same hacks can be used with other conferencing software as well.''

==WP Hardware Overview==

All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for virtual meetings. (Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected.They also have a built-in usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

== Solutions to the most common problems ==

 

Video Issues: If the PC shows on the desktop monitor but not on the projection screen (or wall monitor) or vice versa, you can fix it by doing the following: 

1. Press and hold the windows key and then press "P" 
2. Select DUPLICATE from the menu that appears.

[[File:Windows-P.png|thumb|left]]

 
This same procedure works if you see a windows logo but not icons or your mouse pointer on one of the screens . (This is extended desktop mode)
Please note if using powerpoint, it has additional extended display settings that you may need to change. 

 
Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself and not from the speakers in the room it is likely that the PC settings are incorrect. Please call (973) 720-2308 immediately for assistance.

Classroom Technology Support

2025-09-15T16:35:22Z

Weberd:

== Introduction ==

Wecome to the Classroom Technology Support Page of the IT WIKI. 
[[File:CTS.jpg]]

Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within [http://www.wpunj.edu/irt/ Instruction and Research Technology]
Here you will find documentation and instruction for the various mediated rooms across the campus.

If you experience problems with the technology in a mediated room, please call (973)720-4357 and press "1". We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call right away, please still report the problem by entering a helpdesk ticket when you are able at [http://www.wpunj.edu/help www.wpunj.edu/help] so we can verify and fix the issue for the next user. 

== Types of rooms we manage ==



While specialized rooms for specific circumstances do exist on campus, we try to standardize rooms whenever possible in order to help users be comfortable using any room on campus as well as making campuswide support as efficient as possible. The three most common standard room types are as follows: 

Standard Classrooms: These rooms are equipped with a ceiling mounted projector or wall mounted monitor, program audio speakers, a built-in Windows PC or iMac, and a cable that can be connected to a laptop or other device with an HDMI output. These rooms are medium size and as such, should not generally require speech reinforcement. (Microphones) 
{{#ev:youtube|s_v3yF-cgq0}}
 
Seminar Rooms: These rooms are identical to standard classrooms but add a wireless microphone reciever that can be used with a microphone checked out from the Technical Services window in Hamilton hall.
To reserve microphones, use the Technical Services Window Patron Portal here: [https://webcheckout.wpunj.edu/sso/patron#!/ The TSW Web Checkout Portal] 
If you have questions about borrowing microphones or other equipment, you can call TSW at (973)720-2613. 

Lecture Halls / Auditoriums: These rooms have the same technology as standard classrooms with the addition of a wired microphone at the podium and two recievers that can be used with wireless microphones that must be checked out from the Technical Services window in Hamilton hall.

Here is an instructional video demonstrating how to use the AV functions of these rooms: {{#ev:youtube|cMMVCYEuvug}}
 
In addition to these room types we also provide support to BYOD labs in the science building, conference rooms, and board rooms across campus. Please report any problems in these rooms to the helpdesk at www.wpunj.edu/help. 

== CTS Managed Locations ==

Atrium 
Rooms: 114, 123A&B, 125, 144(Auditorium)
Ben Shahn 
Rooms: 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206(Non-std), 213, 215, 222, 225
College Hall 
Room: 202(Board Rm)
Grant Hall 
Rooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall)
Conference: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328
Hamilton Hall 
Rooms: 122(Martini-Lect Hall), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303
Hunziker Hall 
Rooms: 101, 102, 103, 119, 120, 201, 202, 203, 207(Sem), 208(Sem), 211(Sem), 212, 213(Sem)
Conference: 107, 206, 210b
Library 
Rooms: 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm)
High Mountain East 
Room: 06
Power Arts 
Rooms: 109, 122
Raubinger 
Rooms: 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316
Science East 
Rooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063(Lect Hall), 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041
 BYOD Labs: 2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025
Science West 
Rooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323
BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309
Shea 
Rooms: 101(Custom), 103
Skyline 
Room: 211
University Hall
Rooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313
Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358
1600 Valley Road 
Rooms: 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016, 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109
1800 Valley Road
Rooms: 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254
Wightman Gym 
Rooms: 110A, 202, 203 

==Mediated Classroom Tips and Tricks==

We generally think of Zoom as simply videoconferencing software however many of it's functions can be leveraged for other purposes even when videoconferencing is not needed.

===Present wirelessly to the projection screen from your personal device (Laptop/iPad/iPhone) in any PC equipped classroom===

It may seem like a lot of steps but in reality it is quite simple. Start a Zoom session on your personal device, click Share Screen, then click on the arrow adjacent to the Participants button and make a note of the Meeting ID (found under the Room System tab)

Go to the teaching station (Podium/Desk/etc) and start up the classroom system by selecting Podium PC on the touchpanel. Log into the PC using your WP credentials and launch zoom. Click on the Join Meeting button and enter the credentials from your personal device. The last thing you should do is click on the Maximize button on the Zoom window so the shared video fills the screen. Also if you want to share video or audio, be sure to check the “include audio” box before you select the screen or app to share.

===Present wirelessly to the projection screen from a personal device in any PC equipped classroom: Step by step instructions===

''Start the Zoom session from your device''

# Launch Zoom on your laptop/ipad/phone and start a new Meeting
# Click “Join with computer audio” button
# Mute the microphone and speakers on your laptop/ipad/phone
# Click on the arrow to the right of the Participants button and select “Invite…”
# Click the Green Shield on the top of the Zoom meeting, this will display the Meeting ID and Passcode
''Set up the Podium PC to display on the projector''
# Start up the projection system and select PODIUM PC to turn on the projecto. Log into the podium PC using your WP credentials
# Launch Zoom and click “Join a meeting”
# Enter the Meeting ID and Passcode when prompted
# Click “Join with computer audio” button that appears
# Press the Maximize button in the upper right corner of the Zoom window to make it fill the screen
''Share your screen with the Podium PC''
# Go back to your laptop/ipad/phone and press the “Share Screen” button in the lower menu of the Zoom window

===Lecture capture in Classrooms using Zoom and Hovercam===

# Launch Zoom on your laptop and start a new Meeting
# Click “Join with computer audio” button
# Press the Record Button on the bottom of the Zoom window and select your preferred file location
# We suggest recording to the cloud so the recording will be available from anywhere and there is no risk of losing the file if the PC gets re-imaged or the hard drive malfunctions

===Digital Whiteboard using Zoom===
This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.
# Log in and start a zoom session
# Select “Fullscreen” in the view menu of the PC’s Zoom window
# Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

''While all examples are given using Zoom, the same hacks can be used with other conferencing software as well.''

==WP Hardware Overview==

All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for virtual meetings. (Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected.They also have a built-in usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

== Solutions to the most common problems ==

 

Video Issues: If the PC shows on the desktop monitor but not on the projection screen (or wall monitor) or vice versa, you can fix it by doing the following: 

1. Press and hold the windows key and then press "P" 
2. Select DUPLICATE from the menu that appears.

[[File:Windows-P.png|thumb|left]]

 
This same procedure works if you see a windows logo but not icons or your mouse pointer on one of the screens . (This is extended desktop mode)
Please note if using powerpoint, it has additional extended display settings that you may need to change. 

 
Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself and not from the speakers in the room it is likely that the PC settings are incorrect. Please call (973) 720-2308 immediately for assistance.

Classroom Technology Support

2025-09-15T16:29:03Z

Weberd:

== Introduction ==

Wecome to the Classroom Technology Support Page of the IT WIKI. 
[[File:CTS.jpg]]

Classroom Technology Support was created to support mediated rooms across the campus. CTS is a unit within [http://www.wpunj.edu/irt/ Instruction and Research Technology]
Here you will find documentation and instruction for the various mediated rooms across the campus.

If you experience problems with the technology in a mediated room, please call (973)720-4357 and press "1". We have the ability to monitor the room remotely and troubleshoot with you right over the phone to get you back on track as quickly as possible. If you are unable or decide not to call right away, please still report the problem by entering a helpdesk ticket when you are able at [http://www.wpunj.edu/help www.wpunj.edu/help] so we can verify and fix the issue for the next user. 

== Types of rooms we manage ==



While specialized rooms for specific circumstances do exist on campus, we try to standardize rooms whenever possible in order to help users be comfortable using any room on campus as well as making campuswide support as efficient as possible. The three most common standard room types are as follows: 

Standard Classrooms: These rooms are equipped with a ceiling mounted projector or wall mounted monitor, program audio speakers, a built-in Windows PC or iMac, and a cable that can be connected to a laptop or other device with an HDMI output. These rooms are medium size and as such, should not generally require speech reinforcement. (Microphones) 
{{#ev:youtube|s_v3yF-cgq0}}
 
Seminar Rooms: These rooms are identical to standard classrooms but add a wireless microphone reciever that can be used with a microphone checked out from the Technical Services window in Hamilton hall.
To reserve microphones, use the Technical Services Window Patron Portal here: [https://webcheckout.wpunj.edu/sso/patron#!/ The TSW Web Checkout Portal] 
If you have questions about borrowing microphones or other equipment, you can call TSW at (973)720-2613. 

Lecture Halls / Auditoriums: These rooms have the same technology as standard classrooms with the addition of a wired microphone at the podium and two recievers that can be used with wireless microphones that must be checked out from the Technical Services window in Hamilton hall.

Here is an instructional video demonstrating how to use the AV functions of these rooms: {{#ev:youtube|cMMVCYEuvug}}
 
In addition to these room types we also provide support to BYOD labs in the science building, conference rooms, and board rooms across campus. Please report any problems in these rooms to the helpdesk at www.wpunj.edu/help. 

== CTS Managed Locations ==

Atrium 
Rooms: 114, 123A&B, 125, 144(Auditorium)
Ben Shahn 
Rooms: 20(Lect Hall), 105, 137, 146, 201, 204, 205, 206(Non-std), 213, 215, 222, 225
College Hall 
Room: 202(Board Rm)
Grant Hall 
Rooms: 129, 137, 215, 220, 221, 222, 223(SEM), 229, 230, 231, 232, 235, 236(Lect Hall)
Conference: 135b, 135c, 219b, 226a, 226b, 233b, 311, 313, 328
Hamilton Hall 
Rooms: 122(Martini-Lect Hall), 140(Film Screening), 141, 142, 143, 145, 146, 301, 303
Hunziker Hall 
Rooms: 101, 102, 103, 119, 120, 201, 202, 203, 207(Sem), 208(Sem), 211(Sem), 212, 213(Sem)
Conference: 107, 206, 210b
Library 
Rooms: 01, 114(CurMats), 124(Auditorium), 146, 213(Paterson Rm)
High Mountain East 
Room: 06
Power Arts 
Rooms: 109, 122
Raubinger 
Rooms: 01(Lect Hall), 101(Lect Hall), 201, 202, 203, 209, 210, 212, 213, 214, 301, 302, 303, 311, 312, 313, 314, 315, 316
Science East 
Rooms: 1014.1015, 1017, 1018, 1020, 2030, 2047, 2063(Lect Hall), 2064(Lect Hall), 3002, 3024, 3026, 3027, 3028, 3037, 3054d, 3054f, 3054g, 4001, 4007, 4009, 4018, 4021, 4023, 4026, 5000, 5001, 5003, 5019, 5020, 5035, 5036, 5040, 5041
 BYOD Labs: 2010, 2013, 3008, 3009, 3013, 3015, 3018, 4003, 4005, 4006, 4011, 4012, 4020, 4025
Science West 
Rooms: 109, 201(Lect Hall), 219, 220, 221, 301(Lect Hall), 311, 323
BYOD Labs: 108, 112, 123, 204, 208, 209, 303, 309
Shea 
Rooms: 101(Custom), 103
Skyline 
Room: 211
University Hall
Rooms: 113, 114, 115(ALC), 116, 117, 118, 120(Sem), 121(Sem), 126, 127, 128(ALC), 203, 204(Sem), 205(Sem), 312, 313
Conference: 45, 60, 122, 123, 124, 125, 206, 207, 219, 224, 226, 227, 234, 238, 245, 247, 306, 307, 357, 358
1600 Valley Road 
Rooms: 1001, 1002, 1003, 1004, 1007, 1008, 1012(Auditorium), 1016, 1017, 1020, 1021, 1022, 1023, 1024, 2001(Lect Hall), 2002, 2003, 2004, 2005, 2006, 2007, 2008(Lect Hall), 2009(Lect Hall), 2012(Lect Hall), 2013, 2014(GBFI), 2016, 2018, 2020, 2021(Lect Hall), 2022(Lect Hall), 3015, 3017, 3019, 3024, 3065, 3074, 3076, 4018, 4022, 4039, 4059, 4070, 4088, 4091, 4109
1800 Valley Road
Rooms: 151, 152, 153, 154, 155, 156, 157, 221(Dual Proj), 227 ,231, 233, 234, 237, 251, 252, 253, 254
Wightman Gym 
Rooms: 110A, 202, 203 

==Mediated Classroom Tips and Tricks==

We generally think of Zoom as one of many ways to videoconference however many of it's functions can be leveraged in other ways even when conferencing is not needed.

===Present wirelessly to the projection screen from your personal device (Laptop/iPad/iPhone) in any PC equipped classroom===

It may seem like a lot of steps but in reality it is quite simple. Start a Zoom session on your personal device, click Share Screen, then click on the arrow adjacent to the Participants button and make a note of the Meeting ID (found under the Room System tab)

Go to the teaching station (Podium/Desk/etc) and start up the classroom system by selecting Podium PC on the touchpanel. Log into the PC using your WP credentials and launch zoom. Click on the Join Meeting button and enter the credentials from your personal device. The last thing you should do is click on the Maximize button on the Zoom window so the shared video fills the screen. Also if you want to share video or audio, be sure to check the “include audio” box before you select the screen or app to share.

===Present wirelessly to the projection screen from a personal device in any PC equipped classroom: Step by step instructions===

''Start the Zoom session from your device''

# Launch Zoom on your laptop/ipad/phone and start a new Meeting
# Click “Join with computer audio” button
# Mute the microphone and speakers on your laptop/ipad/phone
# Click on the arrow to the right of the Participants button and select “Invite…”
# Click the Green Shield on the top of the Zoom meeting, this will display the Meeting ID and Passcode
''Set up the Podium PC to display on the projector''
# Start up the projection system and select PODIUM PC to turn on the projecto. Log into the podium PC using your WP credentials
# Launch Zoom and click “Join a meeting”
# Enter the Meeting ID and Passcode when prompted
# Click “Join with computer audio” button that appears
# Press the Maximize button in the upper right corner of the Zoom window to make it fill the screen
''Share your screen with the Podium PC''
# Go back to your laptop/ipad/phone and press the “Share Screen” button in the lower menu of the Zoom window

===Lecture capture in Classrooms using Zoom and Hovercam===

# Launch Zoom on your laptop and start a new Meeting
# Click “Join with computer audio” button
# Press the Record Button on the bottom of the Zoom window and select your preferred file location
# We suggest recording to the cloud so the recording will be available from anywhere and there is no risk of losing the file if the PC gets re-imaged or the hard drive malfunctions

===Digital Whiteboard using Zoom===
This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.
# Log in and start a zoom session
# Select “Fullscreen” in the view menu of the PC’s Zoom window
# Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

==WP Hardware Overview==
All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for virtual meetings. (Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected.They also have a built-in usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

== Solutions to the most common problems ==

 

Video Issues: If the PC shows on the desktop monitor but not on the projection screen (or wall monitor) or vice versa, you can fix it by doing the following: 

1. Press and hold the windows key and then press "P" 
2. Select DUPLICATE from the menu that appears.

[[File:Windows-P.png|thumb|left]]

 
This same procedure works if you see a windows logo but not icons or your mouse pointer on one of the screens . (This is extended desktop mode)
Please note if using powerpoint, it has additional extended display settings that you may need to change. 

 
Audio Issues: If the audio level is low from the built in PC or a laptop, volume can be adjusted from multiple locations. If you are viewing a video from your browser (you tube, etc) the viewer usually has its own volume controls separate from the PC's master volume and the projection system master volume. If you hear audio from the PC itself and not from the speakers in the room it is likely that the PC settings are incorrect. Please call (973) 720-2308 immediately for assistance.

Zoom

2025-09-15T16:09:41Z

Weberd: /* Present wirelessly to the projection screen from your laptop in any PC equipped classroom */

==What is Zoom?==
Zoom is a video conferencing service that can be utilized by WPUNJ Faculty, Staff, and Students using their WPUNJ accounts. [http://www.wpunj.edu/zoom www.wpunj.edu/zoom] Using Zoom, WPUNJ members can meet utilizing video, audio, and screen sharing.

We are currently licensed for Zoom Meetings, not Webinars.

==Getting Started with Zoom==

WP's Zoom Portal is available at [http://www.wpunj.edu/zoom www.wpunj.edu/zoom]. To get started, simply login with your WPUNJ account.

The following support resources are available to assist with how to start using Zoom:

* Zoom's Learning Center, which includes Learning Plans, Live Trainings, and videos, available at https://learning.zoom.us/learn
* Zoom's Top 20 Zoom Resources article (which includes all of resources below,) available at https://support.zoom.us/hc/en-us/articles/360042982391-Top-20-Zoom-resources
* A Frequently Asked Questions guide for how to use Zoom, available at https://support.zoom.us/hc/en-us/articles/206175806-Frequently-Asked-Questions
* The 'How To Zoom' video guide, available on YouTube at https://www.youtube.com/playlist?list=PLKpRxBfeD1kEM_I1lId3N_Xl77fKDzSXe
* Live Training Webinars offered by Zoom, available at https://support.zoom.us/hc/en-us/articles/360029527911

Additional information is also available in the Zoom 'Getting Started' article, available at https://support.zoom.us/hc/en-us/categories/200101697-Getting-Started.

[[File:Zoom1-1.png | 700px]] Image from Academic Partnerships Off Campus Toolkit, 2020

==Installing Zoom==
Zoom meetings can be joined with a desktop client, a mobile app, or using a web browser.

'''To install Zoom on a university computer''', access the Zoom install from either the [[University_Software|Software Center]] (Windows) or [[Mac_OS_Managed_Software_Center|Managed Software Center]] (Mac.) Please note: to install software from the Software Centers while off-campus, you will need to be connected to the university's [[VPN_Remote_Access|VPN]].
Periodically, the Zoom application will prompt you for an update. Follow the prompts to ensure your software stays current.

'''To install Zoom on a personal computer''', simply download and install Zoom from the Zoom portal at https://wpunj.zoom.us/download.

'''To install Zoom on an iOS or Android phone or tablet''', search your respective App store for Zoom. Once installed, sign in using the 'SSO' option with wpunj.zoom.us as the domain.

'''To join a Zoom meeting using a web browser''', look for the 'If you cannot download or run the application, join from your browser.' link on the Zoom meeting landing page.

==Logging Into Zoom with your WP account==
===Logging Into Zoom Meeting Software===
When prompted to login to the Zoom Meeting software:
*Choose ‘Sign in with SSO’ from the right
*Enter wpunj.zoom.us as the Domain and click Continue
*Login to the WPconnect login with your WPUNJ account

<gallery mode="packed-hover">
File:Zoom-DesktopApp-1.png|Sign In
File:Zoom-DesktopApp-2.png|Sign in with SSO
File:Zoom-DesktopApp-3.png|WPUNJ.zoom.us
</gallery>

===Logging Into Zoom on the Web===
From the Zoom web site you can create and manage meetings.

*To log in to the Zoom website, '''Sign in''' at [http://www.wpunj.edu/zoom www.wpunj.edu/zoom]
*Log in using your WPUNJ account

===Logging in with an existing Zoom account tied to your WPUNJ email===
If you already have a Zoom login tied to your WPUNJ email, you can convert that account to be licensed under the main William Paterson Zoom account.
To access your university-licensed Zoom account:
*Follow the instructions for logging in above, making sure to use the SSO login option which will have you login through WPconnect.
*The first time that you login using the SSO login option, you will receive a prompt that your Zoom account will be transitioned to the 'William Paterson University' account license.
*At that time, your existing Zoom account will be enabled with the 'Pro' features/license of the university account.

''If you do not want your existing Zoom account (tied to your WPUNJ email) to be migrated to the university license, do not login using the SSO option.''
If you have questions on this process, please contact the Helpdesk at www.wpunj.edu/help or (973) 720-4357.

==Joining a Zoom Meeting==
===Joining a Zoom Meeting using the Desktop Application===
#You should have received a link to join a Zoom meeting. Open the link in a browser.
#Select '''Open Zoom''' to open in the Zoom Application. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom4.JPG | 500px]]</div>
#Select your Audio option. You can either use your phone or computer for audio. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom5.JPG | 500px]]</div>
===Joining a Zoom Meeting from your Browser===
#Open Zoom link in browser.
#Select '''Join from Browser.'''<div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom1.JPG | 500px]]</div>
#If you are unable to join the meeting, the host may not have started the meeting yet. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom3.JPG | 500px]]</div>

==Scheduling Meetings on Zoom==

You can schedule zoom meetings in multiple ways. You can utilize the Zoom web portal, Outlook desktop or web applications, or the Zoom application itself.

===Using the Zoom Web Portal or Zoom app===
To schedule meetings on the [http://www.wpunj.edu/zoom Zoom web portal] or in the Zoom app, Zoom provides a quick video introduction and step by step instructions on '''[https://support.zoom.us/hc/en-us/articles/201362413-Scheduling-meetings how to schedule zoom meetings.]'''

===Using the Outlook desktop application on PC or Mac===
For the Outlook desktop application on university computers, the Zoom Add-in for Outlook is installed and enabled automatically. To schedule a zoom meeting in the outlook calendar, look for the following button when creating a new calendar event:

[[File:Zoom Calendar item.png |600px|Click the icon to open the Zoom meetings screen]]

More information on using the '''[https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062925#collapsePC Outlook Add-in for the desktop application can be found on the Zoom Help Center.]'''

===Using Outlook 365===
For Outlook on the web, the Zoom add-in has been pre-installed for all employee accounts. '''[https://support.zoom.us/hc/en-us/articles/115005223126-Zoom-for-Outlook-add-in-web-and-desktop- Please see the Zoom Help Center video and step by step instructions on scheduling Zoom meetings thru Outlook 365.]'''

===Cisco Webex Roomkit for utilizing Zoom in 1800 Valley Roads Board Room===

If you are utilizing the 1800 Valley Road Board Room, please make sure to set the location for the meeting to be the [[Cisco WebEx Roomkits|Roomkit]]

[[category:Software Guides]]

==Security Options and Suggestions==

We suggest reviewing the material provided by Zoom, in the [[Zoom#Getting_Started_with_Zoom|Getting Started with Zoom]] section above.

We recommend utilizing these security options when hosting a meeting:
* '''Do not share meeting links on Social Media. Try to limit link distribution to participant's email address and ask that participants do not share links. '''
* '''Have a Meeting Password'''
* '''Enable waiting room'''
* '''Mute participants upon entry'''
* '''[https://support.zoom.us/hc/en-us/articles/201362153 Disable annotation while sharing screen]'''

If you see an improperly named participant in the waiting room, there are three options:
#Send a message to the waiting room to ask them to edit their display name
#Send a message to the waiting room to ask them to use the “Dial-in” feature, admit the dial-in, then ask them to identify.
#Admit them to the meeting, and immediately ask them via mic or chat to rename. If they do not comply, move them back to the waiting room. '''NOTE''' If you choose to “remove” a participant rather than move them to the waiting room, it makes it very difficult for the participant to rejoin. These settings can be found in your Zoom Portal Account.

In addition to utilizing these options, you can opt to require meeting attendees to have a Zoom account, or utilize their WPUNJ account to connect to your Zoom meeting. This setting is found under '''Meeting Options'''.

[[File:Zoom-authenticated-users.png|300px|Zoom Meeting Options]]

Need to add a non-WPUNJ attendee? Use '''Authentication Exception Add''' following the '''Required authentication to join''' options.

[[File:Zoom-authenticated-users-exception1.png|300px|Zoom Meeting Authentication Exception]][[File:Zoom-authenticated-users-exception2.png|300px|Zoom Meeting Authentication Exception]]

For additional in-depth detail on how to secure your Zoom meetings, see Zoom's [https://zoom.us/docs/doc/Securing%20Your%20Zoom%20Meetings.pdf Securing Your Zoom Meetings guide].

==Zoom Cloud Recording Retention==
Zoom sessions that are saved as Zoom Cloud Recordings are set to have a 365 day retention (from date of recording) before they are automatically deleted. Zoom will send automated email notifications to your WP email in advance of a recordings automatic deletion.

If you would like to ensure that a recording you have saved to Zoom's Cloud recordings does not get automatically deleted, you can login to the Zoom web portal (www.wpunj.edu/zoom) and click on the Recordings tab on the left. Then find the recording and click on the three dots to the far right of the recording and click 'Disable Auto Deletion'.

==Tips and Tricks for Zoom==

===Breakout rooms===
Breakout rooms are only available in regular Zoom meetings, not in a webinar. The best place to set up breakouts is in the Zoom portal.
#Go to wpunj.zoom.us and use the schedule a meeting option
# Scroll down to the button that says Show options,
# Click breakout room pre-assign

Once in the meeting, click on the breakout tab at the bottom of the Zoom screen, and before opening all rooms, choose options (gear wheel on MAC OS, or Options on Windows OS. There are 2 options for participants:

#Allow participants to choose room (recommended)
#Automatically move all pre-assigned participants into breakout rooms
pre-assigning can be done on the schedule page in the Zoom portal as mentioned above

There are more advanced options on the wpunj.zoom.us portal page as well.

[https://support.zoom.us/hc/en-us/articles/206476093-Enabling-breakout-rooms Please refer to the Zoom Support articles for information about Breakout Rooms]

===Closed Captioning===
As of 1/31/21, Zoom now has Built in Captioning and it is available on all university zoom accounts. This needs to be turned on by the host of the meeting following these steps.
#Login to the Zoom Web Portal at www.wpunj.edu/zoom.
#Click on the ''''''Settings'''''' option on the left menu and then scroll down to '''Meeting (Advanced.)'''
#Ensure that '''Closed Captioning''' is toggled '''On''' and the ''''Enabled live transcription service...'''' checkbox is checked.
[[File:zoom6.jpg | 700px]]

Once this is set, the following option will be available in any Zoom meeting scheduled by the host. Clicking on the '''Live Transcript''' icon and then '''Enable Auto-Transcription''' should enable the transcription for that meeting.

[[File:zoom7.jpg | 500px]]

===Edit Sharing Settings in Meeting===

Start your meeting. When you're in the meeting, click the arrow next to "Share" to see an additional screen where you can change sharing settings and change who can present.

[[File:Zoom settings - slaymaker.png]]

===Recording with Audio Transcription===
To record meetings with Audio transcription:
#Login to the WPUNJ Zoom web portal (http://www.wpunj.edu/zoom)
#Click on Settings
#Click on the Recording Tab
#Check the 'Audio Transcript' checkbox under Advanced Cloud Recording Settings.
#Recordings must be saved to the cloud
#Shortly after the meeting has completed, you will receive an email from Zoom with a link to the meeting recording with audio transcript

The setting is available here:

[[File:MicrosoftTeams-image (11).png|Zoom Audio Setting for recording audio transcripts.]]

===Recording Video Resolution===
#To get the maximum resolution, (toggle screen sharing). Then, record locally, not to the Zoom cloud for better video resolution.
#In webinar format, there are choices for HD in the webinar scheduling options:
*Enable HD video for screen shared video
*Enable HD video for attendees
*Always send 1080p video to attendees

There are also more recording options in the Zoom portal under settings/recording on wpunj.zoom.us

===Screen Sharing===
When sharing a video or audio, choose “share computer sound” and “optimize for video” in the Zoom share config page, then select the box to be shared, and click share. **Also set this if you have video or audio embedded in your PowerPoint Slides.
On the Zoom share screen, there is an advanced option to share computer audio ONLY, without sharing your screen. Very useful for providing background music before an event.

Sometimes, there will be “grey” boxes superimposed on top of a shared video representing the panelist panel or chat panel on the screen of the presenter. To remove these, there are 2 options:
*Disable “optimize for video” (this may produce undesirable video effects)
[[File: Zoom8.jpg]]

Or:
*To remove these on the app: on MAC OS, go into settings, share screen, advanced, then choose Screen Capture Mode: “Capture with window filtering”
*To remove these on Windows PC, go into settings, share screen, advanced, then choose Screen Capture Mode: “Secure Share with window filtering”

===Spotlighting===
Locks the selected speaker(s) for all to front and center. This is a global command from the host only. Pinning will move that participant to the top of the local screen of the individual participants, not a global command. Participants have options via the “view” tab at the top right of the Zoom screen.
Please note: Spotlighting is not enabled until 3 or more participants are connected.

===Virtual Backgrounds===

Virtual Backgrounds allow users to mask the background of the room they are in with an image of their choosing. Zoom provides a few default backgrounds, and allows users to select their own image from their device.

Zoom's help center has an [https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background#h_bebf36a4-c1e9-4769-9d3c-e0d01457d341 article on Using Virtual Backgrounds for PC, Mac and iOS clients.]

You can download William Paterson virtual backgrounds at [https://www.wpunj.edu/university/virtual-backgrounds this link].

===Zoom Webinar===
A Zoom webinar is the same as a Zoom meeting with the following features/exceptions:

Participant panel is broken into two sections:
#Panelists- The webinar panelist is like the Zoom participant with all the functionality of a zoom meeting
#Attendees- The webinar attendee is basically an audience member and can see and hear the panelists, but have no camera or mic access, unless the Zoom host grants permission, one at a time

There is an additional “Q&A” tab at the bottom of the Zoom screen with the controls for attendees to type questions for panelists.
Chat is enabled/disabled by the Zoom host.

==Zoom Teaching Tricks and Tips==

We generally think of Zoom as one of many ways to videoconference individually or in groups however it has many functions that can be leveraged in various ways even when conferencing is not needed.

===Present wirelessly to the projection screen from your laptop in any PC equipped classroom===

It may seem like a lot of steps but in reality it is quite simple. Start a Zoom session on your personal laptop, click Share Screen, then click on the arrow adjacent to the Participants button and make a note of the Meeting ID (found under the Room System tab)

Go to the teaching station (Podium/Desk/etc) and start up the classroom system by selecting Podium PC on the touchpanel. Log into the PC using your WP credentials and launch zoom. Click on the Join Meeting button and enter the credentials from your laptop. The last thing you should do is click on the Maximize button on the Zoom window so the shared video fills the screen. Also if you want to share video or audio, be sure to check the “include audio” box before you select the screen or app to share.

===Present wirelessly to the projection screen from a Laptop, ipad, or iphone in any PC equipped classroom: Step by step instructions===

''Start the Zoom session from your device''

# Launch Zoom on your laptop/ipad/phone and start a new Meeting
# Click “Join with computer audio” button
# Mute the microphone and speakers on your laptop/ipad/phone
# Click on the arrow to the right of the Participants button and select “Invite…”
# Click the Green Shield on the top of the Zoom meeting, this will display the Meeting ID and Passcode
''Set up the Podium PC to display on the projector''
# Start up the projection system and select PODIUM PC to turn on the projecto. Log into the podium PC using your WP credentials
# Launch Zoom and click “Join a meeting”
# Enter the Meeting ID and Passcode when prompted
# Click “Join with computer audio” button that appears
# Press the Maximize button in the upper right corner of the Zoom window to make it fill the screen
''Share your screen with the Podium PC''
# Go back to your laptop/ipad/phone and press the “Share Screen” button in the lower menu of the Zoom window

===Lecture capture in Classrooms using Hovercam===

# Launch Zoom on your laptop and start a new Meeting
# Click “Join with computer audio” button
# Press the Record Button on the bottom of the Zoom window and select your preferred file location
# We suggest recording to the cloud so the recording will be available from anywhere and there is no risk of losing the file if the PC gets re-imaged or the hard drive malfunctions

===Digital Whiteboard===
This is great for math professors if you'd like to draw using a Wacom tablet and display it to the class via Zoom meeting. You can also record the lectures and share it with the class.
# Log in and start a zoom session
# Select “Fullscreen” in the view menu of the PC’s Zoom window
# Click on the Share Screen Button in the bottom toolbar and select “whiteboard” from the window that shows

===WP Hardware Overview===
All room types have Hovercam SOLO8 usb cameras installed. They have a microphone built into the base which will pick up audio from an individual standing at or near the unit or even speaking loudly from a distance if the noise floor is not too high

[[file:hovercam.jpg]]
The Hovercam can be aimed down towards the desk and used as a document camera, but can also be aimed up at the instructor and used as a webcam for Zoom meetings. (Use middle button on base to flip image vertically)

If you want to show the students in the classroom to the far end, the hovercam rotates at the head. (Please refrain from spinning the base of the hovercam around as the cable can be damaged)

===Additional Hardware===
Most lecture halls have an additional camera mounted at the rear of the room which can be aimed using the controls that show on the touchpanel when PC is selected

Lecture halls have a usb interface which routes the podium microphone and wireless mic recievers into the PC

Wireless Microphones can be reserved and picked up at the Technical Services Window in Hamilton Hall

To reserve a mic or mics, call the Technical Services Window at (973) 720-4357 x1 or go to this link: [[webcheckout.wpunj.edu/sso/patron]]

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