William Paterson University - Information Technology's Wiki - User contributions [en]

Bitlocker

2026-04-22T13:24:57Z

Waseke: /* Bitlocker Recovery */

=About=
Bitlocker encrypts your hard drive(s), thus protecting any sensitive data in the event your computer is stolen. Bitlocker only protects data at rest from an offline attack. For example, it should protect you if a malicious user stole your hard drive and attempted to connect it to another machine to steal data. However, it can not protect against somebody gaining access via stolen credentials.

=Bitlocker Recovery=
Bitlocker Recovery scenarios can be triggered for a number of reasons; [https://docs.microsoft.com/en-us/windows/security/information-protection/bitlocker/bitlocker-recovery-guide-plan#what-causes-bitlocker-recovery read here] for a complete list of what causes bitlocker recovery scenarios.

When a bitlocker recovery is triggered, the following screen is displayed<br>
[[File:BitlockerRecovery.PNG|500px]]

In the event that your computer has encountered a Bitlocker Recovery Scenario, unlock it by following the steps below

==Windows 11==

Note: disconnect locked computer from dock, remove all USB drives, and eject any optical drives before attempting recovery

# On a separate device, log into account.microsoft.com with your university credentials
# Click on Devices > select your device name
# Click View Bitlocker Keys
# Type Bitlocker key into locked computer

If your device is not listed, please contact the Help Desk.

[[File:BitlockerAccount.png|frameless|left]]

<br>
<br>
<br>
==Windows 10==
# On a separate device, log into WPConnect & Search for Bitlocker.
# Click the Bitlocker link to access the bitlocker recovery. Log in with your University Credentials.
# Enter the first 8 characters of the Recovery ID as well as the reason and click "Get Key" <br>[[File:WPUBitlockerKeyID.png|500px]]
# The key will be shown beside the number 2 <br>[[File:WPUBitlockerRecoveryKey.png|500px]]
# Type the Recovery Key onto your device
#*In the event that the Recovery Key fails, please contact the IT Help Desk with your Recovery ID.
# After the computer boots up it will re-encrypt. The following window will pop up after encryption is complete:<br>[[File:Bitlocker-After-Recovery.png|500px]]

[[Category:Software Guides]]
[[Category:Help Desk]]

Bitlocker

2026-04-22T13:24:36Z

Waseke: /* Windows 11 */

=About=
Bitlocker encrypts your hard drive(s), thus protecting any sensitive data in the event your computer is stolen. Bitlocker only protects data at rest from an offline attack. For example, it should protect you if a malicious user stole your hard drive and attempted to connect it to another machine to steal data. However, it can not protect against somebody gaining access via stolen credentials.

=Bitlocker Recovery=
Bitlocker Recovery scenarios can be triggered for a number of reasons; [https://docs.microsoft.com/en-us/windows/security/information-protection/bitlocker/bitlocker-recovery-guide-plan#what-causes-bitlocker-recovery read here] for a complete list of what causes bitlocker recovery scenarios.

When a bitlocker recovery is triggered, the following screen is displayed<br>
[[File:BitlockerRecovery.PNG|500px]]

In the event that your computer has encountered a Bitlocker Recovery Scenario, unlock it by following the steps below

==Windows 11==

Note: disconnect locked computer from dock, remove all USB drives, and eject any optical drives before attempting recovery

# On a separate device, log into account.microsoft.com with your university credentials
# Click on Devices > select your device name
# Click View Bitlocker Keys
# Type Bitlocker key into locked computer

If your device is not listed, please contact the Help Desk.

[[File:BitlockerAccount.png|frameless|left]]

<br>
<br>

==Windows 10==
# On a separate device, log into WPConnect & Search for Bitlocker.
# Click the Bitlocker link to access the bitlocker recovery. Log in with your University Credentials.
# Enter the first 8 characters of the Recovery ID as well as the reason and click "Get Key" <br>[[File:WPUBitlockerKeyID.png|500px]]
# The key will be shown beside the number 2 <br>[[File:WPUBitlockerRecoveryKey.png|500px]]
# Type the Recovery Key onto your device
#*In the event that the Recovery Key fails, please contact the IT Help Desk with your Recovery ID.
# After the computer boots up it will re-encrypt. The following window will pop up after encryption is complete:<br>[[File:Bitlocker-After-Recovery.png|500px]]

[[Category:Software Guides]]
[[Category:Help Desk]]

Bitlocker

2026-04-22T12:48:08Z

Waseke: /* Bitlocker Recovery */

=About=
Bitlocker encrypts your hard drive(s), thus protecting any sensitive data in the event your computer is stolen. Bitlocker only protects data at rest from an offline attack. For example, it should protect you if a malicious user stole your hard drive and attempted to connect it to another machine to steal data. However, it can not protect against somebody gaining access via stolen credentials.

=Bitlocker Recovery=
Bitlocker Recovery scenarios can be triggered for a number of reasons; [https://docs.microsoft.com/en-us/windows/security/information-protection/bitlocker/bitlocker-recovery-guide-plan#what-causes-bitlocker-recovery read here] for a complete list of what causes bitlocker recovery scenarios.

When a bitlocker recovery is triggered, the following screen is displayed<br>
[[File:BitlockerRecovery.PNG|500px]]

In the event that your computer has encountered a Bitlocker Recovery Scenario, unlock it by following the steps below

==Windows 11==
# On a separate device, log into account.microsoft.com with your university credentials
# Click on Devices > select your device name
# Click View Bitlocker Keys

If your device is not listed, please contact the Help Desk.

[[File:BitlockerAccount.png|frameless|left]]

<br>
<br>

==Windows 10==
# On a separate device, log into WPConnect & Search for Bitlocker.
# Click the Bitlocker link to access the bitlocker recovery. Log in with your University Credentials.
# Enter the first 8 characters of the Recovery ID as well as the reason and click "Get Key" <br>[[File:WPUBitlockerKeyID.png|500px]]
# The key will be shown beside the number 2 <br>[[File:WPUBitlockerRecoveryKey.png|500px]]
# Type the Recovery Key onto your device
#*In the event that the Recovery Key fails, please contact the IT Help Desk with your Recovery ID.
# After the computer boots up it will re-encrypt. The following window will pop up after encryption is complete:<br>[[File:Bitlocker-After-Recovery.png|500px]]

[[Category:Software Guides]]
[[Category:Help Desk]]

Bitlocker

2026-04-22T12:47:12Z

Waseke: /* Windows 11 */

=About=
Bitlocker encrypts your hard drive(s), thus protecting any sensitive data in the event your computer is stolen. Bitlocker only protects data at rest from an offline attack. For example, it should protect you if a malicious user stole your hard drive and attempted to connect it to another machine to steal data. However, it can not protect against somebody gaining access via stolen credentials.

=Bitlocker Recovery=
Bitlocker Recovery scenarios can be triggered for a number of reasons; [https://docs.microsoft.com/en-us/windows/security/information-protection/bitlocker/bitlocker-recovery-guide-plan#what-causes-bitlocker-recovery read here] for a complete list of what causes bitlocker recovery scenarios.

When a bitlocker recovery is triggered, the following screen is displayed<br>
[[File:BitlockerRecovery.PNG|500px]]

In the event that your computer has encountered a Bitlocker Recovery Scenario, unlock it by following the steps below

==Windows 11==
# On a separate device, log into account.microsoft.com with your university credentials
# Click on Devices > select your device name
# Click View Bitlocker Keys

If your device is not listed, please contact the Help Desk.

[[File:BitlockerAccount.png|frameless|left]]

==Windows 10==
# On a separate device, log into WPConnect & Search for Bitlocker.
# Click the Bitlocker link to access the bitlocker recovery. Log in with your University Credentials.
# Enter the first 8 characters of the Recovery ID as well as the reason and click "Get Key" <br>[[File:WPUBitlockerKeyID.png|500px]]
# The key will be shown beside the number 2 <br>[[File:WPUBitlockerRecoveryKey.png|500px]]
# Type the Recovery Key onto your device
#*In the event that the Recovery Key fails, please contact the IT Help Desk with your Recovery ID.
# After the computer boots up it will re-encrypt. The following window will pop up after encryption is complete:<br>[[File:Bitlocker-After-Recovery.png|500px]]

[[Category:Software Guides]]
[[Category:Help Desk]]

File:BitlockerAccount.png

2026-04-22T12:44:31Z

Waseke:

Microsoft Account>Devices

Printing

2026-03-09T12:55:01Z

Waseke: /* Printing Funds */

{| id="mp-topbanner" style="width:100%; background:#F9EDBE; margin:1.2em 0 6px 0; border:1px solid #ddd;"
| style="width:61%; color:#000;" |

{| style="width:280px; border:none; background:none;"
| style="width:280px; text-align:center; white-space:nowrap; color:#000;" |
<div style="top:+0.2em; font-size:100%;">'''Access [http://www.wpunj.edu/webprint My Print Center] to configure print options, upload, and release your prints.'''</div>
|}
|}

[[file:PharosSystems.png|right|250px]]

==About Uniprint==
{{#ev:youtube|HdUVA6ZCYbI|500|right|Using Uniprint}}
Information Technology and the Cheng Library have worked together to unify printing resources in an effort to create a greener, more environmentally friendly campus, reduce printing costs, all while allowing students the flexibility to print from anywhere. Utilizing Uniprint, students also have a variety of options for both submitting and releasing/paying for print jobs.

Ways to submit a print job:
* Log into a lab computer on campus and print to the BW or Color print queue
* From any computer, log into [http://www.wpunj.edu/webprint My Print Center] and upload a document

Once the document has been submitted, there are several ways it can be paid for and released:
* Visiting any Uniprint location on campus and logging in to pay and release
* Logging into My Print Center to pay and release



===Notes and Pricing===
* Print jobs must be claimed within 24 hours of uploading. After 24 hours, the print job will be purged from the queue and it must be resubmitted.
* By default, printing is set to duplex and black and white. Duplex printing uses both sides of the paper for print.
**For Lab Printing see the [[#Duplex Printing|Duplex Printing]] section of this article for how you can modify your documents to print single sided when you submit the document for printing.
**For Web Print, see [[#Finishing Options|Finishing Options]] for instructions on changing these options.

Print job costs are based on the job attributes outlined below. These prices are also in effect for copying from Multifunction devices:

''In this case, a "page" refers to the number of pages in the document you wish to print - NOT necessarily a sheet of paper.''

{| class="wikitable" border="1" cellpadding="5" cellspacing="0"
|-
! Paper Size
! Attribute
! Cost per Page
|-
| rowspan="5" | Default Paper Size
|-
| Black and White
| $0.06
|-
| Color
| $0.16
|-
| Black and White, Duplex
| $0.03
|-
| Color, Duplex
| $0.08
|}

Please note prices are subject to change based on paper and toner costs.


==Printing Funds==

===Students===
All registered WPUNJ student accounts will be given a printing quota at the start of the Fall Semester of $15.00 per academic year (fall, spring & summer). The counter will reset at the beginning of each year and there will be no carryover. After the $15.00 per year quota is reached, printing charges may be paid by using Pioneer Express - associated with your student ID card. You are responsible for keeping track of your printing quota and budgeting your resources accordingly. [http://www.wpunj.edu/hospitality/pioneer-express.html Please see Hospitality Services for more information on adding funds to your Pioneer Express account.]

===Faculty===
If faculty need to print from a computer lab for teaching and learning purposes they may submit a [https://www.wpunj.edu/helpdesk/ Web Help Desk ticket] with a “Request Type” of “Printing/Multi-Function Device – Request" to request an allocation.

== Printing From Computer Labs ==
To submit your print from a lab computer that is mapped to Uniprint, select File>Print in the application from which you wish to print. The following queues will appear if the computer is in a lab that maps directly to Uniprint:
*<code>\\pharosps\BW</code>
*<code>\\pharosps\COLOR</code>

Select the print queue that states your intended attribute: BW for black and white prints and COLOR for color prints.

===Duplex Printing===
By default, print jobs submitted through [[#Using My Print Center|Web Print]] and [[#Printing From Computer Labs|Lab Printing]] locations are set to duplex. Duplex printing is automatic printing on both sides of a sheet of paper. While duplex printing is enabled by default in these labs, students can easily change many of the document types to print single sided by changing the printer setting for each print job.

'''Example of changing printer settings in labs'''
#Duplex to single sided in Microsoft Word Windows<p>[[Image:Duplex-to-single-printing-word.png|350px]]</p>
#Duplex to single sided in Microsoft Word MacOS <p>[[Image:MacOS Uniprint Duplex.png|500px]]</p>
#Duplex to single sided in Adobe Acrobat <p>[[Image:Duplex-to-single-printing-adobe.png|400px]]</p>

==Using My Print Center==
[[File:PharosUpload.PNG|right|thumb|Upload Icon within My Print Center.]]
[http://www.wpunj.edu/webprint My Print Center] can be accessed from any web browser on your personal laptop, smart phone or mobile device. My Print Center allows users to upload documents, view activity history, view transaction history as well as release documents directly from the website.

===Uploading Documents===
* Using the web browser on your personal computer or mobile device, navigate to www.wpunj.edu/webprint and sign in with your University credentials.
* After sign in, the default tab will be the "Job List" tab. This is where you can view any documents that are currently in your queue.
* To upload a document, click the "Upload" icon and browse your machine to the document you would like to upload.
* '''Please make note of the accepted file formats:
**PDF - .pdf
**Word Document - .doc|.dot|.docx|.rtf
**Excel - .xls|.xlt|.xlsx|.xltx|.xltm|.xlsm|.csv
**Power Point - .ppt|.pptx|.pptm|.pot|.pps|.potx|.ppsx
**Visio - .vsd|.vss|.vst|.vdx|.vsx|.vtx|.vdw
**Open Office - .odt|.ods|.odp
**Images - .jpg|.jpeg|.png|.bmp|.gif|.tif
**Email Messages - .txt|.mht|.eml|.ini|.cfg
* Once the job has been uploaded, you will see it in your Job List, where you will be able to preview it and view the job cost.
* Jobs uploaded from My Print Center can be release at any release station on campus, granted the printers have the appropriate abilities for the job (color jobs to color printers, black and white jobs to black and white printers).

===Uploading Documents using Android===
* On Android, log in to wpunj.edu/webprint using your University credentials.
* After signing in, tap Upload. A popup should come up to browse your Files.
[[File:Android Print Settings.jpg|thumb|center]]
* Once you're in Files, you have the option for Google Drive, OneDrive, and files stored in the phone's disk space by pressing the three-lined icon on the top left. Note: you cannot upload Google Documents at this time. They need to be a .DOCX, PDF, or other type of accepted file.

===Uploading Documents using iPhone===
* On iPhone, log into www.wpunj.edu/webprint using your University credentials
* After sign in, tap Upload > Browse <br /><div class="toccolours mw-collapsible mw-collapsed" style="width:350px"> [[Image:WebPrint-iPhone-Upload.jpg|Tap the upload button, then Browse]] </div>
* If you do not have the proper drive listed for either Google drive or OneDrive, Click Browse (in the upper left corner)<br /><div class="toccolours mw-collapsible mw-collapsed" style="width:350px"> [[Image:WebPrint-iPhone-Browse-1.jpg|Tap Browse]] </div>
** Tap the three dots on the upper right hand corner > Tap Edit <br /><div class="toccolours mw-collapsible mw-collapsed" style="width:350px"> [[Image:WebPrint-iPhone-EditLocations-1.jpg|Edit Locations]] </div>
** Enable the location you wish to allow access to > tap Done <br /><div class="toccolours mw-collapsible mw-collapsed" style="width:350px"> [[Image:WebPrint-iPhone-LocationSliders-1.jpg|Use sliders > tap Done]] </div>
*** Note: You must have the app installed and configured on your phone for the locations to be listed
* Tap on either OneDrive to access your Microsoft files, or My Drive to access your Google drive. <br /><div class="toccolours mw-collapsible mw-collapsed" style="width:350px"> [[Image:WebPrint-iPhone-ShowLocations.png|Locations|356px]] </div>
**If Google Drive (My Drive) shows an '''Authentication Required''' message, this means Privacy Screen is turned on. There are two options to work around this, either turning off Privacy Screen, or keeping Privacy Screen & working around it by downloading files locally.
***'''To turn off Privacy Screen''', Open your Google Drive App > Settings > Privacy Screen > turn off the slider <br /><div class="toccolours mw-collapsible mw-collapsed" style="width:350px"> [[Image:WebPrint-iPhone-GoogleDriveSettings.jpg|frame|Google Drive Settings|356px]][[Image:WebPrint-iPhone-GoogleDrivePrivacyScreen.jpg|frame|Google Drive PrivacyScreen Settings Turned Off|356px]] </div>
****You should now be able to browse the files outside of the Google Drive App.
***'''To work around Privacy Screen''', you will have to save the document locally on your device and then browse to upload
****Open Google Drive
****Browse to the document & click the three dots to the right of the file name
****Tap Open in
****Tap Save to files
****Use the drop down arrow under On My iPhone to download the files to a folder. We suggest creating a folder for printing purposes on your phone, and deleting the files as you go.
****You can use the Files app on your iPhone to browse files in the future. Be sure to browse to On My iPhone in order to see what files are stored locally.

===Finishing Options===
[[Image:FinishingOptions.PNG|Finishing options within My Print Center.]]
* To edit the finishing options for a document, first select the job from the Job List.
* Navigate to the "Printing options:" section at the bottom of the page to change Color, Pages per Side, Sides and Copies.
* If a finishing option is greyed out, please verify that the printer selected is capable of using that feature. For example, if you have a black and white printer selected, you can not change the finishing option to "color."
'''Please note that you cannot edit Finishing Options for print jobs submitted from a lab machine. The finishing options were provided by the application on the computer.'''

'''Please note that releasing a job from within the website means that the job will print, regardless if you are present to retrieve it or not.''' Please see notes on [[#Releasing Jobs from My Print Center|Releasing Jobs from My Print Center]]

==Locate a Release Station==
To search an interactive map of release stations on the WPUNJ campus, please click the image below. For more information about release stations, please see [[Printing#Release Station Locations and Attributes | Release Station Locations and Attributes]]
[[Image:Printing-Map-November-2019.jpg|center|1000px|link=http://goo.gl/xa0zmZ]]

===Release Station Locations and Attributes===
Release stations are stations from which students can release their queued print jobs. They are typically found in high-volume print areas. An [http://goo.gl/xa0zmZ interactive map of release stations on the campus] can be found by following the link. A list of release stations are provided below along with the attributes provided by the printers in these areas:

{| class="wikitable" border="1"
|-
! Location
! Black and White
! Color
! Copy/Scan Available
|-
| Atrium 120
|✓
|✓
|✓
|-
| Ben Shahn 201
|✓
|✓
|✓
|-
| Century Lobby
|✓
|✓
|✓
|-
| Library Basement
|✓
| --
| --
|-
| Library ERC
|✓
|✓
|✓
|-
| Library Info Desk
|✓
|✓
|✓
|-
| Library IRT
|✓
|✓
|✓
|-
| Library Second Floor
|✓
|✓
|✓
|-
| Hamilton Hall 144
|✓
|✓
|✓
|-
| Preakness Hall Lobby
|✓
|✓
|✓
|-
| Power Arts Lobby
|✓
|✓
|✓
|-
| Science East 3054
|✓
|✓
|✓
|-
| Skyline Lobby
|✓
|✓
|✓
|-
| Student Center by the Bookstore
|✓
|✓
|✓
|-
| Student Center 208
|✓
|✓
|✓
|-
| University Hall Lobby
|✓
|✓
|✓
|-
| Valley Road 1600 Rm 1040
|✓
|✓
|✓
|-
| Valley Road 1800 Student Lounge
|✓
|✓
|✓
|}

===Releasing Jobs from My Print Center===
[[File:DestinationPrinter.png|thumb|right|Searching for a printer within My Print Center.]]
* Jobs may also be release from directly within the website by selecting the job, choosing a destination printer and then clicking the "Print" button in the bottom right-hand corner of the page. It is also possible to search for names or locations of printers from within the Destination field in the lower right corner of the screen.
* '''Please note that releasing a job from within the website means that the job will print, regardless if you are present to retrieve it or not.'''

===Releasing Print Jobs from a Release Station===
By logging into a release station, users can see any job that has been uploaded to their queue and choose to release those jobs to the printers that are assigned to the release station. Only printers with the appropriate attributes will print from the assigned printers - meaning that color print jobs will NOT print to black and white printers. To print a color print job, walk up to a color MFP and release through the embedded release station. Please see [[#Releasing Print Jobs from an Embedded Device|Releasing Print Jobs from an Embedded Device]] for further instructions.

To sign into a release station and release a print job:
* Swipe your ID card or enter your username and password
* Select the print you would like to release. Review the job cost and your balance before clicking "Print"
* You may also delete print jobs from the release station. Select the print you would like to delete and click "Delete"
* Click "Log Off" once your are finished releasing your job

===Releasing Print Jobs from an Embedded Device===
[[File:HPiMFPUniprintFirmware4.4HomeScreen.png|thumb|right|Screenshot of the HP575 MFP screen with the Sign In link highlighted in green and the Print Release link highlighted in red.]]
To release print jobs from an embedded device:
* Walk up to the device, touch the screen to wake it up (if applicable),
* If you have your card, scan your card (either proximity or swipe reader). Otherwise, you can tap Sign in and enter your username/password to authenticate
* An "Available Funds" screen will first appear. View your balance and click "OK"
* After being returned to the home screen, click "Print Release"
* Select the document you want to print and click "Print." The option to delete jobs is also available.

==Need Help?==
Need help? Contact the [https://www.wpunj.edu/helpdesk Help Desk].

==Print Shop Services==
The Print Shop services all offices, departments, faculty and staff.

Looking for information on Print Shop Services? Print jobs can be sent to the Print Shop through [[WebCRD]]. The print shop can print posters, large print requests for departmental use or specialty paper requests. More information on the [https://www.wpunj.edu/it/technology-services/printshop/ Print Shop can be found here.]

[[Category:TC Portal]][[Category:Help Desk]]

Creating a Password Pass Phrase

2025-11-26T15:01:11Z

Waseke: /* Password Requirements */

The purpose of this article is to help you create a secure password that is easy to remember and difficult to crack.

A pass phrase is basically just a sentence that you employ instead of a single pass "word." Besides being easier to remember, their increased length provides so many possible permutations a standard password-cracking program will not be effective. It is always a good thing to disguise that simplicity by throwing in elements of weirdness, nonsense, or randomness. Here, for example, are some pass phrase candidates:

''pizzawithcrispycarrots''

''1starmangledspammer''

''MyRot10kids!''

'''Punctuate and capitalize your phrase:'''

''''PizzawithcrispyCarrots!''

''1StarMangledSpammer?''

Toss in a few numbers or symbols from the top row of the keyboard, plus some deliberately misspelled words, maybe use a foreign language, and you'll create an almost unguessable key to your account:

''Pizzaw/9crispyCarrots!''

''1Star*MangledSpammer''

''Cubs-1xevery108years''

''FailteGuAlba2008! (Gaelic – Welcome to Scotland 2008)''

''UnCafeCon7Azucar! (Spanish – One Coffee With 7 Sugars)''

''AphadoNin? (LOTR Elvish Follow Me?)''

''MeTransmitteSursumCaledoni! (Latin – Beam Me Up, Scotty!)''

''Qu0dEstVeritas? (Latin - What is truth?)''

'''Pass phrase hints:'''

The key is to make the passphrase something you can easily remember, but difficult for someone else to guess. It may be a favorite line from an obscure book or movie, an inside joke punchline among family, or an event from childhood that almost no one remembers. If your pass phrase is based on a well-known slogan, expression, song lyric, or quotation, be sure to customize it with misspellings, bad grammar, invented words, deliberate typos, or oddly placed keyboard symbols. You can learn more ways to mix up words using the tactics outlined in the Creating better passwords section, below.

Your pass phrase should never contain information that would identify you personally, such as Social Security numbers, telephone numbers, credit card numbers, birth dates, or your username. Instead, rely on a phrase that has enough meaning to you that you'll remember it easily--then mix it up a little.
Try to avoid phrases composed of common, smaller words. For example, "My dog has long toes," though long enough to be a decent pass phrase, contains so many small words that a password cracking program might have a better chance of deciphering it. However, "Wildwood is crowded in August!" or "Sandy Hook’s parking is full!" are both acceptable, and easy to remember.

Note: Do not adopt any of the sample pass phrases shown above as your own pass phrase. They are, for obvious reasons, no longer secure choices for pass phrases.

== '''Better, Stronger, Longer & Easier''' ==

• Longer passwords are better passwords. The more characters a password cracking program has to crunch, the harder it is to guess.

• Remove all the vowels from a short phrase in order to create a "word."
Example: ''Ntrpyrls''("Entropyrules")

• Use an acronym: choose the first or second letter of your favorite quotation.
Example: ''Tanstaafl!'' ("There ain’t no such thing as a free lunch!")

• Mix letters and non-letters in your passwords. (Non-letters include numbers and all punctuation characters on the keyboard.)

• Transform a phrase by using numbers or punctuation.
Examples: ''Idh82go'' (I'd hate to go), ''UR1drful'' (you are wonderful).

• Avoid choosing a password that spells a word. But, if you must, then:

• Introduce "silent" characters into the word. Example: ''An5cho9vyPizza!''

• Deliberately misspell the word or phrase. Example: ''StuporBowl2016''

• Choose a word that is not composed of smaller words'

• Add random capitalization to your passwords. Capitalize any but the first letter.

• A random mix of alphabetical, numeric and symbolic characters.

Example: ''Crunchy11Cream15CarrotSoup!'', ''WDnot%wut*u#thought?''

• Long word and number combinations. For example, take some words, and put numbers between them: Lions8Eagles Jets14Cowboys4

• An acronym for your favorite saying, or a song you like.
Example: ''Iitywybml?'' (If I tell you will you buy me lunch?)

• An easily pronounced nonsense word with some non-letters inside.
Example: ''Bash1ngt0nWridge?'' or ''AL1amag0osa!''

• Change your password at least once a year. Better yet, change your password every few months to shrink your exposure window.

• Combine a place and time that you will visit. For example, ''PrinceEdwardIsland110816''

• A place and event that you can remember easily; ''PoloGrounds100351!''

• Bad Puns: ''It’sjust2Gouda2bTrew'', ''ShamPain4ReelFriendz'', ''RealPain4ShamFriendz!''

• Note: Do not adopt any of the sample passwords shown above) as your own password. They are, for obvious reasons, no longer secure choices for pass phrases.

'''Additional Secure Strategies'''

The strategies below may help you in picking a password that passes security checks and is still easy to keep track of.

1. Use a full, non-trivial sentence

A sentence that is relevant to you, long enough to not be common or simple, and is not a famous quote from a book or movie will usually work.
Examples: “''None shall err at the gates of the sixth palace''” “''All Stars Lead to Trantor''” ''Please don’t use these examples.''

2. Use a truly random string of letters, numbers, and punctuation

If you really cannot think of anything that works, you can use a random string of letters, numbers, and punctuation. This will be quite secure but difficult to remember. You may want to use a random generator for this, such as the one found here: https://www.random.org/strings/

As a last resort, if you feel the need to record the password on paper, not only should you use a secure location, but also disguise it using things like 'Reservation Number' or 'Conference Code' next to it. Since the overwhelming majority of password attacks are now remote attacks, storing it in a safe location, writing is a viable alternative. Make sure you change your password if this location is compromised, lost, or stolen.

== '''Password Requirements''' ==

[[File:Password Requirements.png|thumb|Password Requirements]]

• Minimum length of 8 characters

• Must NOT contain your username

• Must NOT contain your first name

• Must NOT contain your last name

• Must NOT contain your affirmed/preferred first name

• Contain characters from at least 3 of the 4 following categories:

1. English uppercase alphabet characters (A-Z)

2. English lowercase alphabet characters (a-z)

3. Base 10 digits (0-9)

4. Non-alphanumeric characters (for example: !$#,%)

[[Category:Email]][[Category:Windows]][[Category:Apple]][[Category:Help Desk]]

Creating a Password Pass Phrase

2025-11-26T14:59:33Z

Waseke: /* Password Requirements */

The purpose of this article is to help you create a secure password that is easy to remember and difficult to crack.

A pass phrase is basically just a sentence that you employ instead of a single pass "word." Besides being easier to remember, their increased length provides so many possible permutations a standard password-cracking program will not be effective. It is always a good thing to disguise that simplicity by throwing in elements of weirdness, nonsense, or randomness. Here, for example, are some pass phrase candidates:

''pizzawithcrispycarrots''

''1starmangledspammer''

''MyRot10kids!''

'''Punctuate and capitalize your phrase:'''

''''PizzawithcrispyCarrots!''

''1StarMangledSpammer?''

Toss in a few numbers or symbols from the top row of the keyboard, plus some deliberately misspelled words, maybe use a foreign language, and you'll create an almost unguessable key to your account:

''Pizzaw/9crispyCarrots!''

''1Star*MangledSpammer''

''Cubs-1xevery108years''

''FailteGuAlba2008! (Gaelic – Welcome to Scotland 2008)''

''UnCafeCon7Azucar! (Spanish – One Coffee With 7 Sugars)''

''AphadoNin? (LOTR Elvish Follow Me?)''

''MeTransmitteSursumCaledoni! (Latin – Beam Me Up, Scotty!)''

''Qu0dEstVeritas? (Latin - What is truth?)''

'''Pass phrase hints:'''

The key is to make the passphrase something you can easily remember, but difficult for someone else to guess. It may be a favorite line from an obscure book or movie, an inside joke punchline among family, or an event from childhood that almost no one remembers. If your pass phrase is based on a well-known slogan, expression, song lyric, or quotation, be sure to customize it with misspellings, bad grammar, invented words, deliberate typos, or oddly placed keyboard symbols. You can learn more ways to mix up words using the tactics outlined in the Creating better passwords section, below.

Your pass phrase should never contain information that would identify you personally, such as Social Security numbers, telephone numbers, credit card numbers, birth dates, or your username. Instead, rely on a phrase that has enough meaning to you that you'll remember it easily--then mix it up a little.
Try to avoid phrases composed of common, smaller words. For example, "My dog has long toes," though long enough to be a decent pass phrase, contains so many small words that a password cracking program might have a better chance of deciphering it. However, "Wildwood is crowded in August!" or "Sandy Hook’s parking is full!" are both acceptable, and easy to remember.

Note: Do not adopt any of the sample pass phrases shown above as your own pass phrase. They are, for obvious reasons, no longer secure choices for pass phrases.

== '''Better, Stronger, Longer & Easier''' ==

• Longer passwords are better passwords. The more characters a password cracking program has to crunch, the harder it is to guess.

• Remove all the vowels from a short phrase in order to create a "word."
Example: ''Ntrpyrls''("Entropyrules")

• Use an acronym: choose the first or second letter of your favorite quotation.
Example: ''Tanstaafl!'' ("There ain’t no such thing as a free lunch!")

• Mix letters and non-letters in your passwords. (Non-letters include numbers and all punctuation characters on the keyboard.)

• Transform a phrase by using numbers or punctuation.
Examples: ''Idh82go'' (I'd hate to go), ''UR1drful'' (you are wonderful).

• Avoid choosing a password that spells a word. But, if you must, then:

• Introduce "silent" characters into the word. Example: ''An5cho9vyPizza!''

• Deliberately misspell the word or phrase. Example: ''StuporBowl2016''

• Choose a word that is not composed of smaller words'

• Add random capitalization to your passwords. Capitalize any but the first letter.

• A random mix of alphabetical, numeric and symbolic characters.

Example: ''Crunchy11Cream15CarrotSoup!'', ''WDnot%wut*u#thought?''

• Long word and number combinations. For example, take some words, and put numbers between them: Lions8Eagles Jets14Cowboys4

• An acronym for your favorite saying, or a song you like.
Example: ''Iitywybml?'' (If I tell you will you buy me lunch?)

• An easily pronounced nonsense word with some non-letters inside.
Example: ''Bash1ngt0nWridge?'' or ''AL1amag0osa!''

• Change your password at least once a year. Better yet, change your password every few months to shrink your exposure window.

• Combine a place and time that you will visit. For example, ''PrinceEdwardIsland110816''

• A place and event that you can remember easily; ''PoloGrounds100351!''

• Bad Puns: ''It’sjust2Gouda2bTrew'', ''ShamPain4ReelFriendz'', ''RealPain4ShamFriendz!''

• Note: Do not adopt any of the sample passwords shown above) as your own password. They are, for obvious reasons, no longer secure choices for pass phrases.

'''Additional Secure Strategies'''

The strategies below may help you in picking a password that passes security checks and is still easy to keep track of.

1. Use a full, non-trivial sentence

A sentence that is relevant to you, long enough to not be common or simple, and is not a famous quote from a book or movie will usually work.
Examples: “''None shall err at the gates of the sixth palace''” “''All Stars Lead to Trantor''” ''Please don’t use these examples.''

2. Use a truly random string of letters, numbers, and punctuation

If you really cannot think of anything that works, you can use a random string of letters, numbers, and punctuation. This will be quite secure but difficult to remember. You may want to use a random generator for this, such as the one found here: https://www.random.org/strings/

As a last resort, if you feel the need to record the password on paper, not only should you use a secure location, but also disguise it using things like 'Reservation Number' or 'Conference Code' next to it. Since the overwhelming majority of password attacks are now remote attacks, storing it in a safe location, writing is a viable alternative. Make sure you change your password if this location is compromised, lost, or stolen.

== '''Password Requirements''' ==

[[File:Password Requirements.png|thumb|Password Requirements]]

• Minimum length of 6 characters

• Must NOT contain your username

• Must NOT contain your first name

• Must NOT contain your last name

• Must NOT contain your affirmed/preferred first name

• Contain characters from at least 3 of the 4 following categories:

1. English uppercase alphabet characters (A-Z)

2. English lowercase alphabet characters (a-z)

3. Base 10 digits (0-9)

4. Non-alphanumeric characters (for example: !$#,%)

[[Category:Email]][[Category:Windows]][[Category:Apple]][[Category:Help Desk]]

Creating a Password Pass Phrase

2025-11-26T14:58:47Z

Waseke:

The purpose of this article is to help you create a secure password that is easy to remember and difficult to crack.

A pass phrase is basically just a sentence that you employ instead of a single pass "word." Besides being easier to remember, their increased length provides so many possible permutations a standard password-cracking program will not be effective. It is always a good thing to disguise that simplicity by throwing in elements of weirdness, nonsense, or randomness. Here, for example, are some pass phrase candidates:

''pizzawithcrispycarrots''

''1starmangledspammer''

''MyRot10kids!''

'''Punctuate and capitalize your phrase:'''

''''PizzawithcrispyCarrots!''

''1StarMangledSpammer?''

Toss in a few numbers or symbols from the top row of the keyboard, plus some deliberately misspelled words, maybe use a foreign language, and you'll create an almost unguessable key to your account:

''Pizzaw/9crispyCarrots!''

''1Star*MangledSpammer''

''Cubs-1xevery108years''

''FailteGuAlba2008! (Gaelic – Welcome to Scotland 2008)''

''UnCafeCon7Azucar! (Spanish – One Coffee With 7 Sugars)''

''AphadoNin? (LOTR Elvish Follow Me?)''

''MeTransmitteSursumCaledoni! (Latin – Beam Me Up, Scotty!)''

''Qu0dEstVeritas? (Latin - What is truth?)''

'''Pass phrase hints:'''

The key is to make the passphrase something you can easily remember, but difficult for someone else to guess. It may be a favorite line from an obscure book or movie, an inside joke punchline among family, or an event from childhood that almost no one remembers. If your pass phrase is based on a well-known slogan, expression, song lyric, or quotation, be sure to customize it with misspellings, bad grammar, invented words, deliberate typos, or oddly placed keyboard symbols. You can learn more ways to mix up words using the tactics outlined in the Creating better passwords section, below.

Your pass phrase should never contain information that would identify you personally, such as Social Security numbers, telephone numbers, credit card numbers, birth dates, or your username. Instead, rely on a phrase that has enough meaning to you that you'll remember it easily--then mix it up a little.
Try to avoid phrases composed of common, smaller words. For example, "My dog has long toes," though long enough to be a decent pass phrase, contains so many small words that a password cracking program might have a better chance of deciphering it. However, "Wildwood is crowded in August!" or "Sandy Hook’s parking is full!" are both acceptable, and easy to remember.

Note: Do not adopt any of the sample pass phrases shown above as your own pass phrase. They are, for obvious reasons, no longer secure choices for pass phrases.

== '''Better, Stronger, Longer & Easier''' ==

• Longer passwords are better passwords. The more characters a password cracking program has to crunch, the harder it is to guess.

• Remove all the vowels from a short phrase in order to create a "word."
Example: ''Ntrpyrls''("Entropyrules")

• Use an acronym: choose the first or second letter of your favorite quotation.
Example: ''Tanstaafl!'' ("There ain’t no such thing as a free lunch!")

• Mix letters and non-letters in your passwords. (Non-letters include numbers and all punctuation characters on the keyboard.)

• Transform a phrase by using numbers or punctuation.
Examples: ''Idh82go'' (I'd hate to go), ''UR1drful'' (you are wonderful).

• Avoid choosing a password that spells a word. But, if you must, then:

• Introduce "silent" characters into the word. Example: ''An5cho9vyPizza!''

• Deliberately misspell the word or phrase. Example: ''StuporBowl2016''

• Choose a word that is not composed of smaller words'

• Add random capitalization to your passwords. Capitalize any but the first letter.

• A random mix of alphabetical, numeric and symbolic characters.

Example: ''Crunchy11Cream15CarrotSoup!'', ''WDnot%wut*u#thought?''

• Long word and number combinations. For example, take some words, and put numbers between them: Lions8Eagles Jets14Cowboys4

• An acronym for your favorite saying, or a song you like.
Example: ''Iitywybml?'' (If I tell you will you buy me lunch?)

• An easily pronounced nonsense word with some non-letters inside.
Example: ''Bash1ngt0nWridge?'' or ''AL1amag0osa!''

• Change your password at least once a year. Better yet, change your password every few months to shrink your exposure window.

• Combine a place and time that you will visit. For example, ''PrinceEdwardIsland110816''

• A place and event that you can remember easily; ''PoloGrounds100351!''

• Bad Puns: ''It’sjust2Gouda2bTrew'', ''ShamPain4ReelFriendz'', ''RealPain4ShamFriendz!''

• Note: Do not adopt any of the sample passwords shown above) as your own password. They are, for obvious reasons, no longer secure choices for pass phrases.

'''Additional Secure Strategies'''

The strategies below may help you in picking a password that passes security checks and is still easy to keep track of.

1. Use a full, non-trivial sentence

A sentence that is relevant to you, long enough to not be common or simple, and is not a famous quote from a book or movie will usually work.
Examples: “''None shall err at the gates of the sixth palace''” “''All Stars Lead to Trantor''” ''Please don’t use these examples.''

2. Use a truly random string of letters, numbers, and punctuation

If you really cannot think of anything that works, you can use a random string of letters, numbers, and punctuation. This will be quite secure but difficult to remember. You may want to use a random generator for this, such as the one found here: https://www.random.org/strings/

As a last resort, if you feel the need to record the password on paper, not only should you use a secure location, but also disguise it using things like 'Reservation Number' or 'Conference Code' next to it. Since the overwhelming majority of password attacks are now remote attacks, storing it in a safe location, writing is a viable alternative. Make sure you change your password if this location is compromised, lost, or stolen.

== '''Password Requirements''' ==

[[File:Password Requirements.png|thumb|Password Requirements]]

• Minimum length of 6 characters

• Must NOT contain your username

• Must NOT contain your first name

• Must NOT contain your last name

• Must NOT contain your affirmed/preferred first name

• Contain characters form at least 3 of the 4 following categories:

1. English uppercase alphabet characters (A-Z)

2. English lowercase alphabet characters (a-z)

3. Base 10 digits (0-9)

4. Non-alphanumeric characters (for example: !$#,%)

[[Category:Email]][[Category:Windows]][[Category:Apple]][[Category:Help Desk]]

File:Password Requirements.png

2025-11-26T14:58:05Z

Waseke:

Screenshot of password requirements from password reset request

Adobe Creative Cloud

2025-07-24T15:46:20Z

Waseke:

==About Adobe Creative Cloud==
Adobe Creative Cloud is a set of applications and services released by Adobe for graphic design, video editing, photo editing, web design, and mobile app development. The Creative Cloud (CC) applications are available campus wide and for [[Home_Use_Software|home use]]. It is a user-based software, so all users need to log in for it to use. Faculty get home use access. Students will need to use a campus lab computer or purchase it through the [https://www.adobe.com/creativecloud/buy/students.html Adobe Store for Students].

==Student Licenses==
Adobe Creative Cloud applications are available in [https://itwiki.wpunj.edu/index.php/Computer_Availability public computer labs] for student use.

Adobe Creative Cloud Home Use is available to students at a discounted rate through the [https://www.adobe.com/creativecloud/buy/students.html Adobe Store for Students].

For information on migrating Adobe Creative Cloud Assests from a WPUNJ account to a personal account, [https://itwiki.wpunj.edu/index.php/Adobe_Creative_Cloud#Migrating_Adobe_Creative_Cloud_Assets_from_your_WPUNJ_account_to_a_Personal_Account please see below.]

==Faculty and Staff Licenses==
[[file:Adobe.jpg|200px|right]]
Active faculty and staff are eligible login to Adobe’s Creative Cloud Suite on up to two computers. Learn about what's new in Adobe Creative Cloud by reading the [http://www.adobe.com/products/creativecloud/faq.html FAQs].

See our IT Wiki article [[Home Use Software]]

=== Install Adobe CC Apps On University Managed Computers===
Starting Fall 2023, Adobe Creative Cloud Apps will only be available from the Adobe Creative Cloud desktop application, which is available in [https://itwiki.wpunj.edu/index.php/University_Software#Using_Software_Center Software Center] on both Windows and Mac computers. The Adobe Creative Cloud desktop application acts as an Adobe 'app store,' giving users access to the full range of Adobe applications on a self-service basis. Application updates are also handled by the Creative Cloud desktop application.

The Adobe CC desktop application requires an internet connection and connection to WPU VPN in order to download applications. Users must also sign in and be [[Multifactor_Authentication|DUO two-factor authenticated]] to access available applications. See [https://itwiki.wpunj.edu/index.php/Adobe_Creative_Cloud#Signing_Into_Adobe_Applications Signing Into Adobe Applications] for all details on signing into Adobe applications.

If an internet connection or WPU VPN connect is not recognized, the application will display a notification. Confirm network and VPN status and relaunch the application: <div class="toccolours mw-collapsible innercollapse" style="width:500px">[[File:Adobe-3.png | 500px]]</div>

To install an application from the Adobe Creative Cloud app, select the app you are looking for from the All Apps tab and click Install. The installation status will appear beneath the name of the app: <div class="toccolours mw-collapsible innercollapse" style="width:500px">[[File:CCApp-01.PNG | 500px]]</div>

The latest version of the following applications are available in the Adobe CC application:

*After Effects
*Animate and Mobile Device Packaging
*Audition
*Bridge
*Character Animator
*Dreamweaver
*Illustrator
*InDesign
*Lightroom
*Lightroom Classic
*Media Encoder
*Photoshop
*Premiere Pro
*Premiere Rush
*XD (Spark)

=== Install Adobe CC Apps On Personally Owned Computers ===

Access to Adobe CC apps on off-campus machines is available through the Creative Cloud website. For information about Adobe Home Use, please see [[Home_Use_Software#Adobe_Creative_Cloud|Home Use Software]].

To download and install Adobe Creative Cloud apps, please visit https://creativecloud.adobe.com/ and sign in with your University credentials.

Select either download or install next to the application you would like to install:

<p>[[Image:Adobe-CC-Download-app.png|450px]]</p>
<p>[[Image:Adobe-CC-Install-app.png|450px]]</p>

Follow the onscreen instructions to complete installation. You will be prompted to sign-in to the applications upon launch; use your University credentials to sign-in.

Note: When logging into Adobe, use the top login. Logging in will not work if you go to "more sign in options" and "Continue with Microsoft"

== Creative Cloud on the iPhone, iPad, Mobile Devices==
# First, go to your device's app store to download Creative Cloud.
# It will ask you to log in, make sure to click "continue with Adobe Id" where you will sign in with your WPU email.
# Third, then click on apps on the bottom hand left for the programs you want to download.
# Fourth, after you pick the program it will take you to the app store where you will download the program.
# Fifth, after the program, is downloaded open it. It will ask you to log in click "sign in with Adobe ID". You should not have to sign in a second time because it will automatically take you to the program.

== Signing Into Adobe Applications==
To use the newest Adobe applications, users must login using their University credentials and authenticate with [[Multifactor_Authentication|DUO two-factor]] authentication.

Upon launching any Adobe application, users will see the following prompt:

<p>[[Image:Adobe-cc-01.png|450px]]</p>

Enter your University credentials and click 'Sign In.' You will then have to select ''''Company or School Account'''' when prompted:

<p>[[Image:Adobe-cc-02a.png|450px]]</p>

You will then be re-directed to the University sign-on page. Follow steps to authenticate with DUO two-factor authentication.

<p>[[Image:Adobe-cc-03.png|450px]]</p>

Note: When logging into Adobe, use the top login. Logging in will not work if you go to "more sign in options" and "Continue with Microsoft"

== Managing Adobe Licenses ==

Adobe only allows for 2 simultaneous licenses of any given product at the same time. If users exceed this license count, the following prompt will display when attempting to sign into an Adobe product:

<p>[[Image:Adobe-cc-04.png|450px]]</p>

Users may then select which machine to sign-out of by selecting ''''Sign Out'''' from directly in the message window. After signing out from a device, users are automatically signed into the current machine.

<p>[[Image:Adobe-cc-05.png|450px]]</p>

==Migrating Adobe Creative Cloud Assets from your WPUNJ account to a Personal Account==
Students can migrate their Creative Cloud assets from their WPUNJ account to new Creative Cloud free membership accounts after graduation using the Creative Cloud asset migration tool for students.

The Creative Cloud free membership includes trial versions of most of Adobe’s creative apps, and graduates can easily upgrade to get full versions of all the apps and services that were included in their school accounts.
This will help ensure that you have ongoing access to your creative work and web portfolios — and that you can showcase your work to future employers — once you leave William Paterson.

Please visit the following URL to start migrating your assets: https://graduation.adobe.com/

Setting Up Outlook 2016 for Mac

2018-06-26T15:40:03Z

Waseke: /* Setting up a new client */

== Upgrading from Outlook 2011 ==

If a user is upgrading from Outlook 2011 then on the first launch of Outlook 2016 use the 'Import" button.
Note:

1) '''Be sure that you do not have MS Outlook 2011 running when you are doing the import. It will cause the import to fail.'''<br>
2) '''If you have Outlook 2011 set to open whenever you log into your computer, you will need to disable this function before doing an import.'''<br/>

[[File:Outlook 2016 Import Prompt.png]]

Outlook will import your mail and settings. The time for this depends on how much mail you have and the speed of your machine.

[[File:Outlook 2016 Importing.png]]

Once the import process is done Outlook will open it's main window and is ready for use.

== Setting up a new client ==
New account setup is the same as it was in Outlook 2011.

From the Tools menu select "Accounts" and enter the user information requested as seen in the example below
<br>
'''Instead of wpc\username use full email address (username@wpunj.edu)'''

[[File:Outlook_first_run_7.png]]

Once the account is created please make sure to change "wpunj" to the name of the user account.

[[File:Outlook_first_run_8.png]]

[[Category:Apple]]
[[Category: Help Desk]]

File:Onlinearchive1.png

2016-06-27T13:48:54Z

Waseke:

Online Archive

2016-06-27T13:48:39Z

Waseke:

Online Archive is a separate mailbox that appears in Outlook (on left) that looks like how a .pst would look when attached. The Archive would have greater storage limits (50GB right now). The archive’s back end location could be on a separate database or even in the cloud. This is an alternative to storing a local .pst file. Emails can be added to the Personal Archive mailbox by dragging and dropping from your normal mailbox

<br>
[[File:Online_archive.PNG]]
[[Category:Email]]
[[Category:Outlook]]

<br>
Once Online Archive is activated for your account, you will be prompted to re-enter your password.

[[File:onlinearchive1.png]]

Online Archive

2016-06-27T13:19:18Z

Waseke: Created page with "Online Archive is a separate mailbox that appears in Outlook (on left) that looks like how a .pst would look when attached. The Archive would have greater storage limits (50GB..."

File:Online archive.PNG

2015-11-24T15:32:20Z

Waseke:

VPN Remote Access

2015-08-18T18:43:37Z

Waseke: /* Microsoft Windows */

== Introduction ==

William Paterson University provides a VPN option for remote access into its computing and network environment. VPN access is available for faculty and staff only.

VPN stands for Virtual Private Network. A VPN allows you to use the ISP (Internet Service Provider) of your choice and connect to WPUNJ using services normally restricted to campus usage. It does this by providing a "Virtual" network connection to WPUNJ. That is, even though you are connected to your ISP, it appears that you are actually connecting from WPUNJ. Providing that you have a fast enough connection to the University's network through an Internet service provider you can access any data and applications the same way you do from your office at the University.

===When should you use a VPN Connection?===

The VPN connection should be used when you need to connect to a protected/firewalled WPUNJ network services. These include but are not limited to:
<ul>
<li>Logging into the administrative systems
<li>Connecting remotely to some of the University's Library resources
<li>Retrieving E-Mail Using WPUNJ Discussion Groups</ul>

When connecting to unrestricted services, such as browsing the Web, you should use only your ISP connection and not the VPN connection. VPN is only required for access to protected services at WPUNJ.

== Usage Instructions ==

Download the required software through WP Connect from the "Employee" tab, and under the "Information Technology" window frame. The VPN does not replace your ISP connectivity, it is intended only so your can access secure resources.

The VPN server authenticates using Windows/Email usernames and passwords ONLY. Faculty and staff users must have a valid WPUNJ Windows/Email account to use the VPN services.

The steps to sign-on to [http://www.wpunj.edu/webvpn WebVPN] and use are as follows:

<OL>

<LI> Simply navigate to [https://webvpn.wpunj.edu/+CSCOE+/logon.html Web VPN] and sign in with your university credentials.

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:Anyconnect4.PNG|center|500px]]
</div>

<LI> Click Login.
<LI> Once your university credentials are verified, you will be taken to the new user interface for the VPN. The Home Tab will be the default view for your VPN session. From this home Tab, you will be able to [[#Accessing files on your network shares (K and U drives) |view your U-Drive, K-Drive,]] as well as have direct links to both the [http://www.wpunj.edu university's home page] and the [http://www.wpunj.edu/library Library's home page]. Don't be alarmed if you don't see the words "U-drive" or "K-drive". They are simple named differently. Also, if you edit a file you will have to save it on your local drive and upload the way you would upload an e-mail attachment, drag and drop or direct saving to the network drive is not available.
<UL><UL><UL>
<LI> '''My Folder''' represents your User folder, or your U-Drive.
<LI> '''WPU Folders''' represents the K-Drive.
</UL></UL></UL>

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:Anyconnect5.PNG|center|500px]]
</div>

<LI> Don't forget to '''LOG OFF''' after you have completed your VPN session.
</OL>

=== Microsoft Windows ===

Full time employees will be able to download the Windows VPN client from the [http://wpconnect.wpunj.edu/cp/home/loginf WPCONNECT] portal. From the "Employee" tab, and under the "Information Technology" window frame you will see a link named "Web VPN". Click on it.

Part Time employees should visit [http://webvpn.wpunj.edu http://webvpn.wpunj.edu]

<ul>
<li>Once the above link is selected a new web page will open up asking for your WPU user account and password.

<div class="toccolours mw-collapsible mw-collapsed" style="width:345px">
[[Image:Anyconnect4.PNG|center|345px]]
</div>

Log in using University credentials

<li>Click on the "AnyConnect" link on the left hand column of the WEBVPN

<li>Install the AnyConnect VPN Client

<li>Once you enter this information the portal web page will automatically start the AnyConnect client installation. During the installation you may see a security alert popup bar (?) asking to run an add-on. At this point you can either click on the "skip" link as shown below or let the time counter time-out by itself and continue with the installation.

<div class="toccolours mw-collapsible mw-collapsed" style="width:550px">
[[Image:Uavpn-message-550w.gif|center|550px]]
</div>

<li>At completion of the installation you will see a "Connection established" on your brrowser window as shown below. Now your VPN client is fully installed and running. Just close your browser.

<div class="toccolours mw-collapsible mw-collapsed" style="width:480px">
[[Image:Anyconnect2.PNG|center|480px]]
</div>

<li>To disconnect the VPN client simply right click on the VPN icon on the right side of your task bar (it looks like a lock) and click on the 'Disconnect" button.

<div class="toccolours mw-collapsible mw-collapsed" style="width:75px">
[[Image:Uavpn-lock-75w.jpg|center|75px]]
</div>

<li>To reconnect click on the start windows button at the left bottom of your task bar and select "All Programs". There you will find a "Cisco" folder with the Anyconnect VPN program icon. Click on the icon to launch the AnyConnect VPN client.

<li>Once launched you will be asked to enter your WPU user account and password. Please do so. If the "Connect to:" field is empty please enter vpn.wpunj.edu. That is the address of the VPN server. Now click on the "Connect' button to run the AnyConnect VPN client.

<div class="toccolours mw-collapsible mw-collapsed" style="width:150x">
[[Image:Anyconnect3.PNG|center|330px]]
</div>

''Note'': The Cisco VPN Client will be minimized to the task bar, the icon looks like a lock. To disconnect, right click on the icon for the VPN client and select disconnect.

For technical support contact [https://help.wpunj.edu/helpdesk/ Help Desk Request]

</ul>

=== Mac OS X (10.7 or later) ===
'''If you are using a university supplied MacBook or MacBook Pro you should skip to step 6.'''

1) Log into WPConnect. Go to the Employee Tab and select "Download Universal VPN Software. You will be prompted to log in. DO so.

2) Once logged in click on the "any connect" button on the left of the page

[[File:WebVPN1.png]]

3) Click on "start AnyConnect"

[[File:WebVPN2.png]]

4) Wait for the installation to fail. When it does click on the "Mac OS X 10.4 +(intel)" link

[[File:WebVPN4.png]]

5) it will download a file to your designated download location. This is usually your downloads folder but you may have changed it to somewhere else. Locate the file "vpnsetup.dmg" and double click on it. It will mount a disk image on your desktop.

[[File:Client_VPN1.png]]

6) Before you can run the installer package, you should temporarily disable [http://en.wikipedia.org/wiki/Gatekeeper_(OS_X) Gatekeeper]. [http://kb.wordpress.depauw.edu/?page_id=3195 Refer to these instructions]. Once complete, run the installer in the disk image. It will create a folder in your Applications folder named "Cisco".

[[File:Client_VPN2.png]]

7) In that folder you will see an application named "Cisco Any Connect VPN Client". Double click on it.

[[File:Client_VPN3.png]]

8) when the program launches you will see a connect window. In the space next to "Connect to" type "vpn.wpunj.edu" and click "connect"

[[File:Client_VPN4.png]]

9) If the software can reach the university authentication server you will be asked for your university login credentials. Enter them and click the "connect" button.

[[File:Client_VPN5.png]]

You are now connected to the university network.
'''Disclaimer:'''

William Paterson University is not responsible for any software/hardware failures due to the installation of the VPN software provided by Cisco.

===iOS Devices (iPad, iPhone)===
iPad and iPhone have the ability to connect to the on campus network via VPN. Some helpful tips:
* VPN connections are only possible from off campus
* Your iOS device must be connected to the Internet via wi-fi or cellular data.
* The below screen captures were created on an iPhone. The interface looks similar on an iPad.

# Search for "cisco anyconnect" on the App Store and download the app.<br clear=all>[[image:Ios-cisco-anyconnect-1.PNG|left|250px]]<br clear=all>
# When first launching the application, Cisco Anyconnect will display this prompt. Tap OK.<br clear=all>[[image:Ios-cisco-anyconnect-2.PNG|left|250px]]<br clear=all>
# Tap "Add VPN Connection..."<br clear=all>[[image:Ios-cisco-anyconnect-3.PNG|left|250px]]<br clear=all>
# Enter <code>WPUNJ</code> as the description and <code>vpn.wpunj.edu</code> as the server address. Tap Save.<br clear=all>[[image:Ios-cisco-anyconnect-4.PNG|left|250px]]<br clear=all>
# Tap the on/off switch to On to connect.<br clear=all>[[image:Ios-cisco-anyconnect-5.PNG|left|250px]]<br clear=all>
# You will be prompted to enter your WPUNJ username and password.<br clear=all>[[image:Ios-cisco-anyconnect-6.PNG|left|250px]]<br clear=all>
# To confirm that you are connected, the VPN icon will be visible on the top right corner of the screen, next to the battery indicator.<br clear=all>[[image:Ios-cisco-anyconnect-7.PNG|left|250px]]<br clear=all>
# The Cisco Anyconnect VPN app will run in the background on your iOS device until the VPN connection is terminated. To terminate the connection, return to the app and toggle the on/off switch to Off.

== Accessing files on your network shares (K and U drives) ==
It is important to understand that accessing our network storage through the webvpn is a bit different than using your office PC or laptop. There is no "drag and drop." To access and/or edit a file, it must first be downloaded locally. If your file is edited or changed, you must UPLOAD it back to the folder it resided in. If you fail to do so, all changes you made will only exist on the computer you made the changes on.

From the home tab, you must select the set of folders you wish to access. As mentioned above, folders do not show up as "K" or "U." Instead you see "My Folder," "Groups Folder" and "WPU Folders." See the circled area by clicking "Expand" below:
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Folderlist.png|center|600px]]
</div>
<li> '''My Folder''' - This is your "U Drive" which is commonly mapped on your University computer to "Documents" in Windows 7 or "My Documents" in Windows XP.
<li> '''Groups''' - This is a direct link to K:\Groups. All of your departmental folders should be in here.
<li> '''WPU-Folders''' - This is the root of the "K Drive." If you store and access all of your files from the Groups folder or your User folder, you will not need to use this option.
=== Navigating Shared and User Folders ===
Once you have chosen which set of folders you want to use, click on the link to display the list. In the example below, I have clicked on "Groups."
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Groupsfolder.png|center|600px]]
</div>
By default, the list is sorted in alphabetical order. Just like on the K drive, you can change the sorting to sort by Name, Size, Type or Date Modified by clicking on that heading. You should still have the menu on the left (Home, Web Applications, Browse Networks and AnyConnect) as well as a sequence of icons above the folder list:
[[Image:Webvpn-files-icons.png|center|600px]]
Hovering over the icons should tell you what each one does. For navigating, the important ones are:
<li>'''Level Up''' - [[Image:Webvpn-levelup.png]] This is like the back button on your web browser. This will go "up" one level in your list of folders.
<li>'''Previous & Next''' - [[Image:Webvpn-prevnext.png]] The page will only display the number of files or folders that fit on that particular page. Use these buttons to find the page containing the resource you need.

=== Opening, Downloading & Editing Files ===
Once you've found the file you want to use, it's almost as simple as clicking on the file. In most browsers, this will prompt you to open or save the document. If you only need to read the file, it is OK to go ahead and click "open." This will save the document in your temporary internet files and allow you to read the document. '''BE CAREFUL''' If you decide to edit this document, clicking "save" might just save it in your temporary internet files only to be lost at some point. It's important that, if you are going to edit the file, you '''save it to your local computer''' and then open it from there.

=== Uploading Changed, Edited or New File ===
This step would apply to:
<li> Any document you downloaded and edited
<li> New documents you would like to add to a network folder

Once you have edited your file (or have a new one), you '''must''' upload it to the server. If you do not, '''it will only reside on your local machine.''' If you have been editing a document for a decent amount of time, the WebVPN may have timed out. If this is the case, log back in and browse to the folder you wish to upload your document to. Once in that folder, click on the icon to upload files: [[Image:Webvpnupload.png]]

You should now be presented with a box to upload your file:
<br>[[Image:Webvpn-uploadfiles.png]]
<br>Click on "browse" and browse (on your local computer) to the location you saved your new or edited file. Once selected, click OK.

If this file already exists on the server, it will warn you and as you if you wish to overwrite. If you are sure you want to upload the file, click OK:<br>
[[Image:Webvpn-overwrite.png]]

<br>You should now be able to browse to, download, edit and upload files through use of the [http://www.wpunj.edu/webvpn WebVPN].

''The VPN software available on this page is for use in the United States and Canada ONLY. It is NOT to be placed on a computer system that will be subject to International Travel. Exporting this software is a Federal Crime.''

[[Category:Network Services]]
[[Category:Apple]]
[[Category:Windows]]
[[Category:Mobile]]

File:Anyconnect2.PNG

2015-08-18T18:43:23Z

Waseke:

VPN Remote Access

2015-08-18T18:38:41Z

Waseke: /* Microsoft Windows */

== Introduction ==

William Paterson University provides a VPN option for remote access into its computing and network environment. VPN access is available for faculty and staff only.

VPN stands for Virtual Private Network. A VPN allows you to use the ISP (Internet Service Provider) of your choice and connect to WPUNJ using services normally restricted to campus usage. It does this by providing a "Virtual" network connection to WPUNJ. That is, even though you are connected to your ISP, it appears that you are actually connecting from WPUNJ. Providing that you have a fast enough connection to the University's network through an Internet service provider you can access any data and applications the same way you do from your office at the University.

===When should you use a VPN Connection?===

The VPN connection should be used when you need to connect to a protected/firewalled WPUNJ network services. These include but are not limited to:
<ul>
<li>Logging into the administrative systems
<li>Connecting remotely to some of the University's Library resources
<li>Retrieving E-Mail Using WPUNJ Discussion Groups</ul>

When connecting to unrestricted services, such as browsing the Web, you should use only your ISP connection and not the VPN connection. VPN is only required for access to protected services at WPUNJ.

== Usage Instructions ==

Download the required software through WP Connect from the "Employee" tab, and under the "Information Technology" window frame. The VPN does not replace your ISP connectivity, it is intended only so your can access secure resources.

The VPN server authenticates using Windows/Email usernames and passwords ONLY. Faculty and staff users must have a valid WPUNJ Windows/Email account to use the VPN services.

The steps to sign-on to [http://www.wpunj.edu/webvpn WebVPN] and use are as follows:

<OL>

<LI> Simply navigate to [https://webvpn.wpunj.edu/+CSCOE+/logon.html Web VPN] and sign in with your university credentials.

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:Anyconnect4.PNG|center|500px]]
</div>

<LI> Click Login.
<LI> Once your university credentials are verified, you will be taken to the new user interface for the VPN. The Home Tab will be the default view for your VPN session. From this home Tab, you will be able to [[#Accessing files on your network shares (K and U drives) |view your U-Drive, K-Drive,]] as well as have direct links to both the [http://www.wpunj.edu university's home page] and the [http://www.wpunj.edu/library Library's home page]. Don't be alarmed if you don't see the words "U-drive" or "K-drive". They are simple named differently. Also, if you edit a file you will have to save it on your local drive and upload the way you would upload an e-mail attachment, drag and drop or direct saving to the network drive is not available.
<UL><UL><UL>
<LI> '''My Folder''' represents your User folder, or your U-Drive.
<LI> '''WPU Folders''' represents the K-Drive.
</UL></UL></UL>

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:Anyconnect5.PNG|center|500px]]
</div>

<LI> Don't forget to '''LOG OFF''' after you have completed your VPN session.
</OL>

=== Microsoft Windows ===

Full time employees will be able to download the Windows VPN client from the [http://wpconnect.wpunj.edu/cp/home/loginf WPCONNECT] portal. From the "Employee" tab, and under the "Information Technology" window frame you will see a link named "Web VPN". Click on it.

Part Time employees should visit [http://webvpn.wpunj.edu http://webvpn.wpunj.edu]

<ul>
<li>Once the above link is selected a new web page will open up asking for your WPU user account and password.

<div class="toccolours mw-collapsible mw-collapsed" style="width:345px">
[[Image:Anyconnect4.PNG|center|345px]]
</div>

Log in using University credentials

<li>Click on the "AnyConnect" link on the left hand column of the WEBVPN

<li>Install the AnyConnect VPN Client

<li>Once you enter this information the portal web page will automatically start the AnyConnect client installation. During the installation you may see a security alert popup bar (?) asking to run an add-on. At this point you can either click on the "skip" link as shown below or let the time counter time-out by itself and continue with the installation.

<div class="toccolours mw-collapsible mw-collapsed" style="width:550px">
[[Image:Uavpn-message-550w.gif|center|550px]]
</div>

<li>At completion of the installation you will see a "Connection established" on your brrowser window as shown below. Now your VPN client is fully installed and running. Just close your browser.

<div class="toccolours mw-collapsible mw-collapsed" style="width:480px">
[[Image:Uavpn-complete-480w.gif|center|480px]]
</div>

<li>To disconnect the VPN client simply right click on the VPN icon on the right side of your task bar (it looks like a lock) and click on the 'Disconnect" button.

<div class="toccolours mw-collapsible mw-collapsed" style="width:75px">
[[Image:Uavpn-lock-75w.jpg|center|75px]]
</div>

<li>To reconnect click on the start windows button at the left bottom of your task bar and select "All Programs". There you will find a "Cisco" folder with the Anyconnect VPN program icon. Click on the icon to launch the AnyConnect VPN client.

<li>Once launched you will be asked to enter your WPU user account and password. Please do so. If the "Connect to:" field is empty please enter vpn.wpunj.edu. That is the address of the VPN server. Now click on the "Connect' button to run the AnyConnect VPN client.

<div class="toccolours mw-collapsible mw-collapsed" style="width:150x">
[[Image:Anyconnect3.PNG|center|330px]]
</div>

''Note'': The Cisco VPN Client will be minimized to the task bar, the icon looks like a lock. To disconnect, right click on the icon for the VPN client and select disconnect.

For technical support contact [https://help.wpunj.edu/helpdesk/ Help Desk Request]

</ul>

=== Mac OS X (10.7 or later) ===
'''If you are using a university supplied MacBook or MacBook Pro you should skip to step 6.'''

1) Log into WPConnect. Go to the Employee Tab and select "Download Universal VPN Software. You will be prompted to log in. DO so.

2) Once logged in click on the "any connect" button on the left of the page

[[File:WebVPN1.png]]

3) Click on "start AnyConnect"

[[File:WebVPN2.png]]

4) Wait for the installation to fail. When it does click on the "Mac OS X 10.4 +(intel)" link

[[File:WebVPN4.png]]

5) it will download a file to your designated download location. This is usually your downloads folder but you may have changed it to somewhere else. Locate the file "vpnsetup.dmg" and double click on it. It will mount a disk image on your desktop.

[[File:Client_VPN1.png]]

6) Before you can run the installer package, you should temporarily disable [http://en.wikipedia.org/wiki/Gatekeeper_(OS_X) Gatekeeper]. [http://kb.wordpress.depauw.edu/?page_id=3195 Refer to these instructions]. Once complete, run the installer in the disk image. It will create a folder in your Applications folder named "Cisco".

[[File:Client_VPN2.png]]

7) In that folder you will see an application named "Cisco Any Connect VPN Client". Double click on it.

[[File:Client_VPN3.png]]

8) when the program launches you will see a connect window. In the space next to "Connect to" type "vpn.wpunj.edu" and click "connect"

[[File:Client_VPN4.png]]

9) If the software can reach the university authentication server you will be asked for your university login credentials. Enter them and click the "connect" button.

[[File:Client_VPN5.png]]

You are now connected to the university network.
'''Disclaimer:'''

William Paterson University is not responsible for any software/hardware failures due to the installation of the VPN software provided by Cisco.

===iOS Devices (iPad, iPhone)===
iPad and iPhone have the ability to connect to the on campus network via VPN. Some helpful tips:
* VPN connections are only possible from off campus
* Your iOS device must be connected to the Internet via wi-fi or cellular data.
* The below screen captures were created on an iPhone. The interface looks similar on an iPad.

# Search for "cisco anyconnect" on the App Store and download the app.<br clear=all>[[image:Ios-cisco-anyconnect-1.PNG|left|250px]]<br clear=all>
# When first launching the application, Cisco Anyconnect will display this prompt. Tap OK.<br clear=all>[[image:Ios-cisco-anyconnect-2.PNG|left|250px]]<br clear=all>
# Tap "Add VPN Connection..."<br clear=all>[[image:Ios-cisco-anyconnect-3.PNG|left|250px]]<br clear=all>
# Enter <code>WPUNJ</code> as the description and <code>vpn.wpunj.edu</code> as the server address. Tap Save.<br clear=all>[[image:Ios-cisco-anyconnect-4.PNG|left|250px]]<br clear=all>
# Tap the on/off switch to On to connect.<br clear=all>[[image:Ios-cisco-anyconnect-5.PNG|left|250px]]<br clear=all>
# You will be prompted to enter your WPUNJ username and password.<br clear=all>[[image:Ios-cisco-anyconnect-6.PNG|left|250px]]<br clear=all>
# To confirm that you are connected, the VPN icon will be visible on the top right corner of the screen, next to the battery indicator.<br clear=all>[[image:Ios-cisco-anyconnect-7.PNG|left|250px]]<br clear=all>
# The Cisco Anyconnect VPN app will run in the background on your iOS device until the VPN connection is terminated. To terminate the connection, return to the app and toggle the on/off switch to Off.

== Accessing files on your network shares (K and U drives) ==
It is important to understand that accessing our network storage through the webvpn is a bit different than using your office PC or laptop. There is no "drag and drop." To access and/or edit a file, it must first be downloaded locally. If your file is edited or changed, you must UPLOAD it back to the folder it resided in. If you fail to do so, all changes you made will only exist on the computer you made the changes on.

From the home tab, you must select the set of folders you wish to access. As mentioned above, folders do not show up as "K" or "U." Instead you see "My Folder," "Groups Folder" and "WPU Folders." See the circled area by clicking "Expand" below:
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Folderlist.png|center|600px]]
</div>
<li> '''My Folder''' - This is your "U Drive" which is commonly mapped on your University computer to "Documents" in Windows 7 or "My Documents" in Windows XP.
<li> '''Groups''' - This is a direct link to K:\Groups. All of your departmental folders should be in here.
<li> '''WPU-Folders''' - This is the root of the "K Drive." If you store and access all of your files from the Groups folder or your User folder, you will not need to use this option.
=== Navigating Shared and User Folders ===
Once you have chosen which set of folders you want to use, click on the link to display the list. In the example below, I have clicked on "Groups."
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Groupsfolder.png|center|600px]]
</div>
By default, the list is sorted in alphabetical order. Just like on the K drive, you can change the sorting to sort by Name, Size, Type or Date Modified by clicking on that heading. You should still have the menu on the left (Home, Web Applications, Browse Networks and AnyConnect) as well as a sequence of icons above the folder list:
[[Image:Webvpn-files-icons.png|center|600px]]
Hovering over the icons should tell you what each one does. For navigating, the important ones are:
<li>'''Level Up''' - [[Image:Webvpn-levelup.png]] This is like the back button on your web browser. This will go "up" one level in your list of folders.
<li>'''Previous & Next''' - [[Image:Webvpn-prevnext.png]] The page will only display the number of files or folders that fit on that particular page. Use these buttons to find the page containing the resource you need.

=== Opening, Downloading & Editing Files ===
Once you've found the file you want to use, it's almost as simple as clicking on the file. In most browsers, this will prompt you to open or save the document. If you only need to read the file, it is OK to go ahead and click "open." This will save the document in your temporary internet files and allow you to read the document. '''BE CAREFUL''' If you decide to edit this document, clicking "save" might just save it in your temporary internet files only to be lost at some point. It's important that, if you are going to edit the file, you '''save it to your local computer''' and then open it from there.

=== Uploading Changed, Edited or New File ===
This step would apply to:
<li> Any document you downloaded and edited
<li> New documents you would like to add to a network folder

Once you have edited your file (or have a new one), you '''must''' upload it to the server. If you do not, '''it will only reside on your local machine.''' If you have been editing a document for a decent amount of time, the WebVPN may have timed out. If this is the case, log back in and browse to the folder you wish to upload your document to. Once in that folder, click on the icon to upload files: [[Image:Webvpnupload.png]]

You should now be presented with a box to upload your file:
<br>[[Image:Webvpn-uploadfiles.png]]
<br>Click on "browse" and browse (on your local computer) to the location you saved your new or edited file. Once selected, click OK.

If this file already exists on the server, it will warn you and as you if you wish to overwrite. If you are sure you want to upload the file, click OK:<br>
[[Image:Webvpn-overwrite.png]]

<br>You should now be able to browse to, download, edit and upload files through use of the [http://www.wpunj.edu/webvpn WebVPN].

''The VPN software available on this page is for use in the United States and Canada ONLY. It is NOT to be placed on a computer system that will be subject to International Travel. Exporting this software is a Federal Crime.''

[[Category:Network Services]]
[[Category:Apple]]
[[Category:Windows]]
[[Category:Mobile]]

VPN Remote Access

2015-08-18T18:38:12Z

Waseke: /* Microsoft Windows */

== Introduction ==

William Paterson University provides a VPN option for remote access into its computing and network environment. VPN access is available for faculty and staff only.

VPN stands for Virtual Private Network. A VPN allows you to use the ISP (Internet Service Provider) of your choice and connect to WPUNJ using services normally restricted to campus usage. It does this by providing a "Virtual" network connection to WPUNJ. That is, even though you are connected to your ISP, it appears that you are actually connecting from WPUNJ. Providing that you have a fast enough connection to the University's network through an Internet service provider you can access any data and applications the same way you do from your office at the University.

===When should you use a VPN Connection?===

The VPN connection should be used when you need to connect to a protected/firewalled WPUNJ network services. These include but are not limited to:
<ul>
<li>Logging into the administrative systems
<li>Connecting remotely to some of the University's Library resources
<li>Retrieving E-Mail Using WPUNJ Discussion Groups</ul>

When connecting to unrestricted services, such as browsing the Web, you should use only your ISP connection and not the VPN connection. VPN is only required for access to protected services at WPUNJ.

== Usage Instructions ==

Download the required software through WP Connect from the "Employee" tab, and under the "Information Technology" window frame. The VPN does not replace your ISP connectivity, it is intended only so your can access secure resources.

The VPN server authenticates using Windows/Email usernames and passwords ONLY. Faculty and staff users must have a valid WPUNJ Windows/Email account to use the VPN services.

The steps to sign-on to [http://www.wpunj.edu/webvpn WebVPN] and use are as follows:

<OL>

<LI> Simply navigate to [https://webvpn.wpunj.edu/+CSCOE+/logon.html Web VPN] and sign in with your university credentials.

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:Anyconnect4.PNG|center|500px]]
</div>

<LI> Click Login.
<LI> Once your university credentials are verified, you will be taken to the new user interface for the VPN. The Home Tab will be the default view for your VPN session. From this home Tab, you will be able to [[#Accessing files on your network shares (K and U drives) |view your U-Drive, K-Drive,]] as well as have direct links to both the [http://www.wpunj.edu university's home page] and the [http://www.wpunj.edu/library Library's home page]. Don't be alarmed if you don't see the words "U-drive" or "K-drive". They are simple named differently. Also, if you edit a file you will have to save it on your local drive and upload the way you would upload an e-mail attachment, drag and drop or direct saving to the network drive is not available.
<UL><UL><UL>
<LI> '''My Folder''' represents your User folder, or your U-Drive.
<LI> '''WPU Folders''' represents the K-Drive.
</UL></UL></UL>

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:Anyconnect5.PNG|center|500px]]
</div>

<LI> Don't forget to '''LOG OFF''' after you have completed your VPN session.
</OL>

=== Microsoft Windows ===

Full time employees will be able to download the Windows VPN client from the [http://wpconnect.wpunj.edu/cp/home/loginf WPCONNECT] portal. From the "Employee" tab, and under the "Information Technology" window frame you will see a link named "Web VPN". Click on it.

Part Time employees should visit [http://webvpn.wpunj.edu http://webvpn.wpunj.edu]

<ul>
<li>Once the above link is selected a new web page will open up asking for your WPU user account and password.

<div class="toccolours mw-collapsible mw-collapsed" style="width:345px">
[[Image:Anyconnect4.PNG|center|345px]]
</div>

Log in using University credentials

<li>Click on the "AnyConnect" link on the left hand column of the WEBVPN

<li>Install the AnyConnect VPN Client

<li>Once you enter this information the portal web page will automatically start the AnyConnect client installation. During the installation you may see a security alert popup bar (?) asking to run an add-on. At this point you can either click on the "skip" link as shown below or let the time counter time-out by itself and continue with the installation.

<div class="toccolours mw-collapsible mw-collapsed" style="width:550px">
[[Image:Uavpn-message-550w.gif|center|550px]]
</div>

<li>At completion of the installation you will see a "Connection established" on your brrowser window as shown below. Now your VPN client is fully installed and running. Just close your browser.

<div class="toccolours mw-collapsible mw-collapsed" style="width:480px">
[[Image:Uavpn-complete-480w.gif|center|480px]]
</div>

<li>To disconnect the VPN client simply right click on the VPN icon on the right side of your task bar (it looks like a lock) and click on the 'Disconnect" button.

<div class="toccolours mw-collapsible mw-collapsed" style="width:75px">
[[Image:Uavpn-lock-75w.jpg|center|75px]]
</div>

<li>To reconnect click on the start windows button at the left bottom of your task bar and select "All Programs". There you will find a "Cisco" folder with the Anyconnect VPN program icon. Click on the icon to launch the AnyConnect VPN client.

<li>Once launched you will be asked to enter your WPU user account and password. Please do so. If the "Connect to:" field is empty please enter vpn.wpunj.edu. That is the address of the VPN server. Now click on the "Connect' button to run the AnyConnect VPN client.

<div class="toccolours mw-collapsible mw-collapsed" style="width:330x">
[[Image:Anyconnect3.PNG|center|150px]]
</div>

''Note'': The Cisco VPN Client will be minimized to the task bar, the icon looks like a lock. To disconnect, right click on the icon for the VPN client and select disconnect.

For technical support contact [https://help.wpunj.edu/helpdesk/ Help Desk Request]

</ul>

=== Mac OS X (10.7 or later) ===
'''If you are using a university supplied MacBook or MacBook Pro you should skip to step 6.'''

1) Log into WPConnect. Go to the Employee Tab and select "Download Universal VPN Software. You will be prompted to log in. DO so.

2) Once logged in click on the "any connect" button on the left of the page

[[File:WebVPN1.png]]

3) Click on "start AnyConnect"

[[File:WebVPN2.png]]

4) Wait for the installation to fail. When it does click on the "Mac OS X 10.4 +(intel)" link

[[File:WebVPN4.png]]

5) it will download a file to your designated download location. This is usually your downloads folder but you may have changed it to somewhere else. Locate the file "vpnsetup.dmg" and double click on it. It will mount a disk image on your desktop.

[[File:Client_VPN1.png]]

6) Before you can run the installer package, you should temporarily disable [http://en.wikipedia.org/wiki/Gatekeeper_(OS_X) Gatekeeper]. [http://kb.wordpress.depauw.edu/?page_id=3195 Refer to these instructions]. Once complete, run the installer in the disk image. It will create a folder in your Applications folder named "Cisco".

[[File:Client_VPN2.png]]

7) In that folder you will see an application named "Cisco Any Connect VPN Client". Double click on it.

[[File:Client_VPN3.png]]

8) when the program launches you will see a connect window. In the space next to "Connect to" type "vpn.wpunj.edu" and click "connect"

[[File:Client_VPN4.png]]

9) If the software can reach the university authentication server you will be asked for your university login credentials. Enter them and click the "connect" button.

[[File:Client_VPN5.png]]

You are now connected to the university network.
'''Disclaimer:'''

William Paterson University is not responsible for any software/hardware failures due to the installation of the VPN software provided by Cisco.

===iOS Devices (iPad, iPhone)===
iPad and iPhone have the ability to connect to the on campus network via VPN. Some helpful tips:
* VPN connections are only possible from off campus
* Your iOS device must be connected to the Internet via wi-fi or cellular data.
* The below screen captures were created on an iPhone. The interface looks similar on an iPad.

# Search for "cisco anyconnect" on the App Store and download the app.<br clear=all>[[image:Ios-cisco-anyconnect-1.PNG|left|250px]]<br clear=all>
# When first launching the application, Cisco Anyconnect will display this prompt. Tap OK.<br clear=all>[[image:Ios-cisco-anyconnect-2.PNG|left|250px]]<br clear=all>
# Tap "Add VPN Connection..."<br clear=all>[[image:Ios-cisco-anyconnect-3.PNG|left|250px]]<br clear=all>
# Enter <code>WPUNJ</code> as the description and <code>vpn.wpunj.edu</code> as the server address. Tap Save.<br clear=all>[[image:Ios-cisco-anyconnect-4.PNG|left|250px]]<br clear=all>
# Tap the on/off switch to On to connect.<br clear=all>[[image:Ios-cisco-anyconnect-5.PNG|left|250px]]<br clear=all>
# You will be prompted to enter your WPUNJ username and password.<br clear=all>[[image:Ios-cisco-anyconnect-6.PNG|left|250px]]<br clear=all>
# To confirm that you are connected, the VPN icon will be visible on the top right corner of the screen, next to the battery indicator.<br clear=all>[[image:Ios-cisco-anyconnect-7.PNG|left|250px]]<br clear=all>
# The Cisco Anyconnect VPN app will run in the background on your iOS device until the VPN connection is terminated. To terminate the connection, return to the app and toggle the on/off switch to Off.

== Accessing files on your network shares (K and U drives) ==
It is important to understand that accessing our network storage through the webvpn is a bit different than using your office PC or laptop. There is no "drag and drop." To access and/or edit a file, it must first be downloaded locally. If your file is edited or changed, you must UPLOAD it back to the folder it resided in. If you fail to do so, all changes you made will only exist on the computer you made the changes on.

From the home tab, you must select the set of folders you wish to access. As mentioned above, folders do not show up as "K" or "U." Instead you see "My Folder," "Groups Folder" and "WPU Folders." See the circled area by clicking "Expand" below:
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Folderlist.png|center|600px]]
</div>
<li> '''My Folder''' - This is your "U Drive" which is commonly mapped on your University computer to "Documents" in Windows 7 or "My Documents" in Windows XP.
<li> '''Groups''' - This is a direct link to K:\Groups. All of your departmental folders should be in here.
<li> '''WPU-Folders''' - This is the root of the "K Drive." If you store and access all of your files from the Groups folder or your User folder, you will not need to use this option.
=== Navigating Shared and User Folders ===
Once you have chosen which set of folders you want to use, click on the link to display the list. In the example below, I have clicked on "Groups."
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Groupsfolder.png|center|600px]]
</div>
By default, the list is sorted in alphabetical order. Just like on the K drive, you can change the sorting to sort by Name, Size, Type or Date Modified by clicking on that heading. You should still have the menu on the left (Home, Web Applications, Browse Networks and AnyConnect) as well as a sequence of icons above the folder list:
[[Image:Webvpn-files-icons.png|center|600px]]
Hovering over the icons should tell you what each one does. For navigating, the important ones are:
<li>'''Level Up''' - [[Image:Webvpn-levelup.png]] This is like the back button on your web browser. This will go "up" one level in your list of folders.
<li>'''Previous & Next''' - [[Image:Webvpn-prevnext.png]] The page will only display the number of files or folders that fit on that particular page. Use these buttons to find the page containing the resource you need.

=== Opening, Downloading & Editing Files ===
Once you've found the file you want to use, it's almost as simple as clicking on the file. In most browsers, this will prompt you to open or save the document. If you only need to read the file, it is OK to go ahead and click "open." This will save the document in your temporary internet files and allow you to read the document. '''BE CAREFUL''' If you decide to edit this document, clicking "save" might just save it in your temporary internet files only to be lost at some point. It's important that, if you are going to edit the file, you '''save it to your local computer''' and then open it from there.

=== Uploading Changed, Edited or New File ===
This step would apply to:
<li> Any document you downloaded and edited
<li> New documents you would like to add to a network folder

Once you have edited your file (or have a new one), you '''must''' upload it to the server. If you do not, '''it will only reside on your local machine.''' If you have been editing a document for a decent amount of time, the WebVPN may have timed out. If this is the case, log back in and browse to the folder you wish to upload your document to. Once in that folder, click on the icon to upload files: [[Image:Webvpnupload.png]]

You should now be presented with a box to upload your file:
<br>[[Image:Webvpn-uploadfiles.png]]
<br>Click on "browse" and browse (on your local computer) to the location you saved your new or edited file. Once selected, click OK.

If this file already exists on the server, it will warn you and as you if you wish to overwrite. If you are sure you want to upload the file, click OK:<br>
[[Image:Webvpn-overwrite.png]]

<br>You should now be able to browse to, download, edit and upload files through use of the [http://www.wpunj.edu/webvpn WebVPN].

''The VPN software available on this page is for use in the United States and Canada ONLY. It is NOT to be placed on a computer system that will be subject to International Travel. Exporting this software is a Federal Crime.''

[[Category:Network Services]]
[[Category:Apple]]
[[Category:Windows]]
[[Category:Mobile]]

VPN Remote Access

2015-08-18T18:35:05Z

Waseke: /* Microsoft Windows */

== Introduction ==

William Paterson University provides a VPN option for remote access into its computing and network environment. VPN access is available for faculty and staff only.

VPN stands for Virtual Private Network. A VPN allows you to use the ISP (Internet Service Provider) of your choice and connect to WPUNJ using services normally restricted to campus usage. It does this by providing a "Virtual" network connection to WPUNJ. That is, even though you are connected to your ISP, it appears that you are actually connecting from WPUNJ. Providing that you have a fast enough connection to the University's network through an Internet service provider you can access any data and applications the same way you do from your office at the University.

===When should you use a VPN Connection?===

The VPN connection should be used when you need to connect to a protected/firewalled WPUNJ network services. These include but are not limited to:
<ul>
<li>Logging into the administrative systems
<li>Connecting remotely to some of the University's Library resources
<li>Retrieving E-Mail Using WPUNJ Discussion Groups</ul>

When connecting to unrestricted services, such as browsing the Web, you should use only your ISP connection and not the VPN connection. VPN is only required for access to protected services at WPUNJ.

== Usage Instructions ==

Download the required software through WP Connect from the "Employee" tab, and under the "Information Technology" window frame. The VPN does not replace your ISP connectivity, it is intended only so your can access secure resources.

The VPN server authenticates using Windows/Email usernames and passwords ONLY. Faculty and staff users must have a valid WPUNJ Windows/Email account to use the VPN services.

The steps to sign-on to [http://www.wpunj.edu/webvpn WebVPN] and use are as follows:

<OL>

<LI> Simply navigate to [https://webvpn.wpunj.edu/+CSCOE+/logon.html Web VPN] and sign in with your university credentials.

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:Anyconnect4.PNG|center|500px]]
</div>

<LI> Click Login.
<LI> Once your university credentials are verified, you will be taken to the new user interface for the VPN. The Home Tab will be the default view for your VPN session. From this home Tab, you will be able to [[#Accessing files on your network shares (K and U drives) |view your U-Drive, K-Drive,]] as well as have direct links to both the [http://www.wpunj.edu university's home page] and the [http://www.wpunj.edu/library Library's home page]. Don't be alarmed if you don't see the words "U-drive" or "K-drive". They are simple named differently. Also, if you edit a file you will have to save it on your local drive and upload the way you would upload an e-mail attachment, drag and drop or direct saving to the network drive is not available.
<UL><UL><UL>
<LI> '''My Folder''' represents your User folder, or your U-Drive.
<LI> '''WPU Folders''' represents the K-Drive.
</UL></UL></UL>

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:Anyconnect5.PNG|center|500px]]
</div>

<LI> Don't forget to '''LOG OFF''' after you have completed your VPN session.
</OL>

=== Microsoft Windows ===

Full time employees will be able to download the Windows VPN client from the [http://wpconnect.wpunj.edu/cp/home/loginf WPCONNECT] portal. From the "Employee" tab, and under the "Information Technology" window frame you will see a link named "Web VPN". Click on it.

Part Time employees should visit [http://webvpn.wpunj.edu http://webvpn.wpunj.edu]

<ul>
<li>Once the above link is selected a new web page will open up asking for your WPU user account and password.

<div class="toccolours mw-collapsible mw-collapsed" style="width:345px">
[[Image:Anyconnect4.PNG|center|345px]]
</div>

Log in using University credentials

<li>Click on the "AnyConnect" link on the left hand column of the WEBVPN

<li>Install the AnyConnect VPN Client

<li>Once you enter this information the portal web page will automatically start the AnyConnect client installation. During the installation you may see a security alert popup bar (?) asking to run an add-on. At this point you can either click on the "skip" link as shown below or let the time counter time-out by itself and continue with the installation.

<div class="toccolours mw-collapsible mw-collapsed" style="width:550px">
[[Image:Uavpn-message-550w.gif|center|550px]]
</div>

<li>At completion of the installation you will see a "Connection established" on your brrowser window as shown below. Now your VPN client is fully installed and running. Just close your browser.

<div class="toccolours mw-collapsible mw-collapsed" style="width:480px">
[[Image:Uavpn-complete-480w.gif|center|480px]]
</div>

<li>To disconnect the VPN client simply right click on the VPN icon on the right side of your task bar (it looks like a lock) and click on the 'Disconnect" button.

<div class="toccolours mw-collapsible mw-collapsed" style="width:75px">
[[Image:Uavpn-lock-75w.jpg|center|75px]]
</div>

<li>To reconnect click on the start windows button at the left bottom of your task bar and select "All Programs". There you will find a "Cisco" folder with the Anyconnect VPN program icon. Click on the icon to launch the AnyConnect VPN client.

<li>Once launched you will be asked to enter your WPU user account and password. Please do so. If the "Connect to:" field is empty please enter vpn.wpunj.edu. That is the address of the VPN server. Now click on the "Connect' button to run the AnyConnect VPN client.

<div class="toccolours mw-collapsible mw-collapsed" style="width:330x">
[[Image:Anyconnect3.PNG|center|330px]]
</div>

''Note'': The Cisco VPN Client will be minimized to the task bar, the icon looks like a lock. To disconnect, right click on the icon for the VPN client and select disconnect.

For technical support contact [https://help.wpunj.edu/helpdesk/ Help Desk Request]

</ul>

=== Mac OS X (10.7 or later) ===
'''If you are using a university supplied MacBook or MacBook Pro you should skip to step 6.'''

1) Log into WPConnect. Go to the Employee Tab and select "Download Universal VPN Software. You will be prompted to log in. DO so.

2) Once logged in click on the "any connect" button on the left of the page

[[File:WebVPN1.png]]

3) Click on "start AnyConnect"

[[File:WebVPN2.png]]

4) Wait for the installation to fail. When it does click on the "Mac OS X 10.4 +(intel)" link

[[File:WebVPN4.png]]

5) it will download a file to your designated download location. This is usually your downloads folder but you may have changed it to somewhere else. Locate the file "vpnsetup.dmg" and double click on it. It will mount a disk image on your desktop.

[[File:Client_VPN1.png]]

6) Before you can run the installer package, you should temporarily disable [http://en.wikipedia.org/wiki/Gatekeeper_(OS_X) Gatekeeper]. [http://kb.wordpress.depauw.edu/?page_id=3195 Refer to these instructions]. Once complete, run the installer in the disk image. It will create a folder in your Applications folder named "Cisco".

[[File:Client_VPN2.png]]

7) In that folder you will see an application named "Cisco Any Connect VPN Client". Double click on it.

[[File:Client_VPN3.png]]

8) when the program launches you will see a connect window. In the space next to "Connect to" type "vpn.wpunj.edu" and click "connect"

[[File:Client_VPN4.png]]

9) If the software can reach the university authentication server you will be asked for your university login credentials. Enter them and click the "connect" button.

[[File:Client_VPN5.png]]

You are now connected to the university network.
'''Disclaimer:'''

William Paterson University is not responsible for any software/hardware failures due to the installation of the VPN software provided by Cisco.

===iOS Devices (iPad, iPhone)===
iPad and iPhone have the ability to connect to the on campus network via VPN. Some helpful tips:
* VPN connections are only possible from off campus
* Your iOS device must be connected to the Internet via wi-fi or cellular data.
* The below screen captures were created on an iPhone. The interface looks similar on an iPad.

# Search for "cisco anyconnect" on the App Store and download the app.<br clear=all>[[image:Ios-cisco-anyconnect-1.PNG|left|250px]]<br clear=all>
# When first launching the application, Cisco Anyconnect will display this prompt. Tap OK.<br clear=all>[[image:Ios-cisco-anyconnect-2.PNG|left|250px]]<br clear=all>
# Tap "Add VPN Connection..."<br clear=all>[[image:Ios-cisco-anyconnect-3.PNG|left|250px]]<br clear=all>
# Enter <code>WPUNJ</code> as the description and <code>vpn.wpunj.edu</code> as the server address. Tap Save.<br clear=all>[[image:Ios-cisco-anyconnect-4.PNG|left|250px]]<br clear=all>
# Tap the on/off switch to On to connect.<br clear=all>[[image:Ios-cisco-anyconnect-5.PNG|left|250px]]<br clear=all>
# You will be prompted to enter your WPUNJ username and password.<br clear=all>[[image:Ios-cisco-anyconnect-6.PNG|left|250px]]<br clear=all>
# To confirm that you are connected, the VPN icon will be visible on the top right corner of the screen, next to the battery indicator.<br clear=all>[[image:Ios-cisco-anyconnect-7.PNG|left|250px]]<br clear=all>
# The Cisco Anyconnect VPN app will run in the background on your iOS device until the VPN connection is terminated. To terminate the connection, return to the app and toggle the on/off switch to Off.

== Accessing files on your network shares (K and U drives) ==
It is important to understand that accessing our network storage through the webvpn is a bit different than using your office PC or laptop. There is no "drag and drop." To access and/or edit a file, it must first be downloaded locally. If your file is edited or changed, you must UPLOAD it back to the folder it resided in. If you fail to do so, all changes you made will only exist on the computer you made the changes on.

From the home tab, you must select the set of folders you wish to access. As mentioned above, folders do not show up as "K" or "U." Instead you see "My Folder," "Groups Folder" and "WPU Folders." See the circled area by clicking "Expand" below:
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Folderlist.png|center|600px]]
</div>
<li> '''My Folder''' - This is your "U Drive" which is commonly mapped on your University computer to "Documents" in Windows 7 or "My Documents" in Windows XP.
<li> '''Groups''' - This is a direct link to K:\Groups. All of your departmental folders should be in here.
<li> '''WPU-Folders''' - This is the root of the "K Drive." If you store and access all of your files from the Groups folder or your User folder, you will not need to use this option.
=== Navigating Shared and User Folders ===
Once you have chosen which set of folders you want to use, click on the link to display the list. In the example below, I have clicked on "Groups."
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Groupsfolder.png|center|600px]]
</div>
By default, the list is sorted in alphabetical order. Just like on the K drive, you can change the sorting to sort by Name, Size, Type or Date Modified by clicking on that heading. You should still have the menu on the left (Home, Web Applications, Browse Networks and AnyConnect) as well as a sequence of icons above the folder list:
[[Image:Webvpn-files-icons.png|center|600px]]
Hovering over the icons should tell you what each one does. For navigating, the important ones are:
<li>'''Level Up''' - [[Image:Webvpn-levelup.png]] This is like the back button on your web browser. This will go "up" one level in your list of folders.
<li>'''Previous & Next''' - [[Image:Webvpn-prevnext.png]] The page will only display the number of files or folders that fit on that particular page. Use these buttons to find the page containing the resource you need.

=== Opening, Downloading & Editing Files ===
Once you've found the file you want to use, it's almost as simple as clicking on the file. In most browsers, this will prompt you to open or save the document. If you only need to read the file, it is OK to go ahead and click "open." This will save the document in your temporary internet files and allow you to read the document. '''BE CAREFUL''' If you decide to edit this document, clicking "save" might just save it in your temporary internet files only to be lost at some point. It's important that, if you are going to edit the file, you '''save it to your local computer''' and then open it from there.

=== Uploading Changed, Edited or New File ===
This step would apply to:
<li> Any document you downloaded and edited
<li> New documents you would like to add to a network folder

Once you have edited your file (or have a new one), you '''must''' upload it to the server. If you do not, '''it will only reside on your local machine.''' If you have been editing a document for a decent amount of time, the WebVPN may have timed out. If this is the case, log back in and browse to the folder you wish to upload your document to. Once in that folder, click on the icon to upload files: [[Image:Webvpnupload.png]]

You should now be presented with a box to upload your file:
<br>[[Image:Webvpn-uploadfiles.png]]
<br>Click on "browse" and browse (on your local computer) to the location you saved your new or edited file. Once selected, click OK.

If this file already exists on the server, it will warn you and as you if you wish to overwrite. If you are sure you want to upload the file, click OK:<br>
[[Image:Webvpn-overwrite.png]]

<br>You should now be able to browse to, download, edit and upload files through use of the [http://www.wpunj.edu/webvpn WebVPN].

''The VPN software available on this page is for use in the United States and Canada ONLY. It is NOT to be placed on a computer system that will be subject to International Travel. Exporting this software is a Federal Crime.''

[[Category:Network Services]]
[[Category:Apple]]
[[Category:Windows]]
[[Category:Mobile]]

VPN Remote Access

2015-08-18T18:34:26Z

Waseke: /* Microsoft Windows */

== Introduction ==

William Paterson University provides a VPN option for remote access into its computing and network environment. VPN access is available for faculty and staff only.

VPN stands for Virtual Private Network. A VPN allows you to use the ISP (Internet Service Provider) of your choice and connect to WPUNJ using services normally restricted to campus usage. It does this by providing a "Virtual" network connection to WPUNJ. That is, even though you are connected to your ISP, it appears that you are actually connecting from WPUNJ. Providing that you have a fast enough connection to the University's network through an Internet service provider you can access any data and applications the same way you do from your office at the University.

===When should you use a VPN Connection?===

The VPN connection should be used when you need to connect to a protected/firewalled WPUNJ network services. These include but are not limited to:
<ul>
<li>Logging into the administrative systems
<li>Connecting remotely to some of the University's Library resources
<li>Retrieving E-Mail Using WPUNJ Discussion Groups</ul>

When connecting to unrestricted services, such as browsing the Web, you should use only your ISP connection and not the VPN connection. VPN is only required for access to protected services at WPUNJ.

== Usage Instructions ==

Download the required software through WP Connect from the "Employee" tab, and under the "Information Technology" window frame. The VPN does not replace your ISP connectivity, it is intended only so your can access secure resources.

The VPN server authenticates using Windows/Email usernames and passwords ONLY. Faculty and staff users must have a valid WPUNJ Windows/Email account to use the VPN services.

The steps to sign-on to [http://www.wpunj.edu/webvpn WebVPN] and use are as follows:

<OL>

<LI> Simply navigate to [https://webvpn.wpunj.edu/+CSCOE+/logon.html Web VPN] and sign in with your university credentials.

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:Anyconnect4.PNG|center|500px]]
</div>

<LI> Click Login.
<LI> Once your university credentials are verified, you will be taken to the new user interface for the VPN. The Home Tab will be the default view for your VPN session. From this home Tab, you will be able to [[#Accessing files on your network shares (K and U drives) |view your U-Drive, K-Drive,]] as well as have direct links to both the [http://www.wpunj.edu university's home page] and the [http://www.wpunj.edu/library Library's home page]. Don't be alarmed if you don't see the words "U-drive" or "K-drive". They are simple named differently. Also, if you edit a file you will have to save it on your local drive and upload the way you would upload an e-mail attachment, drag and drop or direct saving to the network drive is not available.
<UL><UL><UL>
<LI> '''My Folder''' represents your User folder, or your U-Drive.
<LI> '''WPU Folders''' represents the K-Drive.
</UL></UL></UL>

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:Anyconnect5.PNG|center|500px]]
</div>

<LI> Don't forget to '''LOG OFF''' after you have completed your VPN session.
</OL>

=== Microsoft Windows ===

Full time employees will be able to download the Windows VPN client from the [http://wpconnect.wpunj.edu/cp/home/loginf WPCONNECT] portal. From the "Employee" tab, and under the "Information Technology" window frame you will see a link named "Web VPN". Click on it.

Part Time employees should visit [http://webvpn.wpunj.edu http://webvpn.wpunj.edu]

<ul>
<li>Once the above link is selected a new web page will open up asking for your WPU user account and password.

<div class="toccolours mw-collapsible mw-collapsed" style="width:345px">
[[Image:Anyconnect4.PNG|center|345px]]
</div>

Log in using University credentials

Click on the "AnyConnect" link on the left hand column of the WEBVPN

Install the AnyConnect VPN Client

<li>Once you enter this information the portal web page will automatically start the AnyConnect client installation. During the installation you may see a security alert popup bar (?) asking to run an add-on. At this point you can either click on the "skip" link as shown below or let the time counter time-out by itself and continue with the installation.

<div class="toccolours mw-collapsible mw-collapsed" style="width:550px">
[[Image:Uavpn-message-550w.gif|center|550px]]
</div>

<li>At completion of the installation you will see a "Connection established" on your brrowser window as shown below. Now your VPN client is fully installed and running. Just close your browser.

<div class="toccolours mw-collapsible mw-collapsed" style="width:480px">
[[Image:Uavpn-complete-480w.gif|center|480px]]
</div>

<li>To disconnect the VPN client simply right click on the VPN icon on the right side of your task bar (it looks like a lock) and click on the 'Disconnect" button.

<div class="toccolours mw-collapsible mw-collapsed" style="width:75px">
[[Image:Uavpn-lock-75w.jpg|center|75px]]
</div>

<li>To reconnect click on the start windows button at the left bottom of your task bar and select "All Programs". There you will find a "Cisco" folder with the Anyconnect VPN program icon. Click on the icon to launch the AnyConnect VPN client.

<li>Once launched you will be asked to enter your WPU user account and password. Please do so. If the "Connect to:" field is empty please enter vpn.wpunj.edu. That is the address of the VPN server. Now click on the "Connect' button to run the AnyConnect VPN client.

<div class="toccolours mw-collapsible mw-collapsed" style="width:330x">
[[Image:Anyconnect3.PNG|center|330px]]
</div>

''Note'': The Cisco VPN Client will be minimized to the task bar, the icon looks like a lock. To disconnect, right click on the icon for the VPN client and select disconnect.

For technical support contact [https://help.wpunj.edu/helpdesk/ Help Desk Request]

</ul>

=== Mac OS X (10.7 or later) ===
'''If you are using a university supplied MacBook or MacBook Pro you should skip to step 6.'''

1) Log into WPConnect. Go to the Employee Tab and select "Download Universal VPN Software. You will be prompted to log in. DO so.

2) Once logged in click on the "any connect" button on the left of the page

[[File:WebVPN1.png]]

3) Click on "start AnyConnect"

[[File:WebVPN2.png]]

4) Wait for the installation to fail. When it does click on the "Mac OS X 10.4 +(intel)" link

[[File:WebVPN4.png]]

5) it will download a file to your designated download location. This is usually your downloads folder but you may have changed it to somewhere else. Locate the file "vpnsetup.dmg" and double click on it. It will mount a disk image on your desktop.

[[File:Client_VPN1.png]]

6) Before you can run the installer package, you should temporarily disable [http://en.wikipedia.org/wiki/Gatekeeper_(OS_X) Gatekeeper]. [http://kb.wordpress.depauw.edu/?page_id=3195 Refer to these instructions]. Once complete, run the installer in the disk image. It will create a folder in your Applications folder named "Cisco".

[[File:Client_VPN2.png]]

7) In that folder you will see an application named "Cisco Any Connect VPN Client". Double click on it.

[[File:Client_VPN3.png]]

8) when the program launches you will see a connect window. In the space next to "Connect to" type "vpn.wpunj.edu" and click "connect"

[[File:Client_VPN4.png]]

9) If the software can reach the university authentication server you will be asked for your university login credentials. Enter them and click the "connect" button.

[[File:Client_VPN5.png]]

You are now connected to the university network.
'''Disclaimer:'''

William Paterson University is not responsible for any software/hardware failures due to the installation of the VPN software provided by Cisco.

===iOS Devices (iPad, iPhone)===
iPad and iPhone have the ability to connect to the on campus network via VPN. Some helpful tips:
* VPN connections are only possible from off campus
* Your iOS device must be connected to the Internet via wi-fi or cellular data.
* The below screen captures were created on an iPhone. The interface looks similar on an iPad.

# Search for "cisco anyconnect" on the App Store and download the app.<br clear=all>[[image:Ios-cisco-anyconnect-1.PNG|left|250px]]<br clear=all>
# When first launching the application, Cisco Anyconnect will display this prompt. Tap OK.<br clear=all>[[image:Ios-cisco-anyconnect-2.PNG|left|250px]]<br clear=all>
# Tap "Add VPN Connection..."<br clear=all>[[image:Ios-cisco-anyconnect-3.PNG|left|250px]]<br clear=all>
# Enter <code>WPUNJ</code> as the description and <code>vpn.wpunj.edu</code> as the server address. Tap Save.<br clear=all>[[image:Ios-cisco-anyconnect-4.PNG|left|250px]]<br clear=all>
# Tap the on/off switch to On to connect.<br clear=all>[[image:Ios-cisco-anyconnect-5.PNG|left|250px]]<br clear=all>
# You will be prompted to enter your WPUNJ username and password.<br clear=all>[[image:Ios-cisco-anyconnect-6.PNG|left|250px]]<br clear=all>
# To confirm that you are connected, the VPN icon will be visible on the top right corner of the screen, next to the battery indicator.<br clear=all>[[image:Ios-cisco-anyconnect-7.PNG|left|250px]]<br clear=all>
# The Cisco Anyconnect VPN app will run in the background on your iOS device until the VPN connection is terminated. To terminate the connection, return to the app and toggle the on/off switch to Off.

== Accessing files on your network shares (K and U drives) ==
It is important to understand that accessing our network storage through the webvpn is a bit different than using your office PC or laptop. There is no "drag and drop." To access and/or edit a file, it must first be downloaded locally. If your file is edited or changed, you must UPLOAD it back to the folder it resided in. If you fail to do so, all changes you made will only exist on the computer you made the changes on.

From the home tab, you must select the set of folders you wish to access. As mentioned above, folders do not show up as "K" or "U." Instead you see "My Folder," "Groups Folder" and "WPU Folders." See the circled area by clicking "Expand" below:
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Folderlist.png|center|600px]]
</div>
<li> '''My Folder''' - This is your "U Drive" which is commonly mapped on your University computer to "Documents" in Windows 7 or "My Documents" in Windows XP.
<li> '''Groups''' - This is a direct link to K:\Groups. All of your departmental folders should be in here.
<li> '''WPU-Folders''' - This is the root of the "K Drive." If you store and access all of your files from the Groups folder or your User folder, you will not need to use this option.
=== Navigating Shared and User Folders ===
Once you have chosen which set of folders you want to use, click on the link to display the list. In the example below, I have clicked on "Groups."
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Groupsfolder.png|center|600px]]
</div>
By default, the list is sorted in alphabetical order. Just like on the K drive, you can change the sorting to sort by Name, Size, Type or Date Modified by clicking on that heading. You should still have the menu on the left (Home, Web Applications, Browse Networks and AnyConnect) as well as a sequence of icons above the folder list:
[[Image:Webvpn-files-icons.png|center|600px]]
Hovering over the icons should tell you what each one does. For navigating, the important ones are:
<li>'''Level Up''' - [[Image:Webvpn-levelup.png]] This is like the back button on your web browser. This will go "up" one level in your list of folders.
<li>'''Previous & Next''' - [[Image:Webvpn-prevnext.png]] The page will only display the number of files or folders that fit on that particular page. Use these buttons to find the page containing the resource you need.

=== Opening, Downloading & Editing Files ===
Once you've found the file you want to use, it's almost as simple as clicking on the file. In most browsers, this will prompt you to open or save the document. If you only need to read the file, it is OK to go ahead and click "open." This will save the document in your temporary internet files and allow you to read the document. '''BE CAREFUL''' If you decide to edit this document, clicking "save" might just save it in your temporary internet files only to be lost at some point. It's important that, if you are going to edit the file, you '''save it to your local computer''' and then open it from there.

=== Uploading Changed, Edited or New File ===
This step would apply to:
<li> Any document you downloaded and edited
<li> New documents you would like to add to a network folder

Once you have edited your file (or have a new one), you '''must''' upload it to the server. If you do not, '''it will only reside on your local machine.''' If you have been editing a document for a decent amount of time, the WebVPN may have timed out. If this is the case, log back in and browse to the folder you wish to upload your document to. Once in that folder, click on the icon to upload files: [[Image:Webvpnupload.png]]

You should now be presented with a box to upload your file:
<br>[[Image:Webvpn-uploadfiles.png]]
<br>Click on "browse" and browse (on your local computer) to the location you saved your new or edited file. Once selected, click OK.

If this file already exists on the server, it will warn you and as you if you wish to overwrite. If you are sure you want to upload the file, click OK:<br>
[[Image:Webvpn-overwrite.png]]

<br>You should now be able to browse to, download, edit and upload files through use of the [http://www.wpunj.edu/webvpn WebVPN].

''The VPN software available on this page is for use in the United States and Canada ONLY. It is NOT to be placed on a computer system that will be subject to International Travel. Exporting this software is a Federal Crime.''

[[Category:Network Services]]
[[Category:Apple]]
[[Category:Windows]]
[[Category:Mobile]]

VPN Remote Access

2015-08-18T18:11:47Z

Waseke: /* Microsoft Windows */

== Introduction ==

William Paterson University provides a VPN option for remote access into its computing and network environment. VPN access is available for faculty and staff only.

VPN stands for Virtual Private Network. A VPN allows you to use the ISP (Internet Service Provider) of your choice and connect to WPUNJ using services normally restricted to campus usage. It does this by providing a "Virtual" network connection to WPUNJ. That is, even though you are connected to your ISP, it appears that you are actually connecting from WPUNJ. Providing that you have a fast enough connection to the University's network through an Internet service provider you can access any data and applications the same way you do from your office at the University.

===When should you use a VPN Connection?===

The VPN connection should be used when you need to connect to a protected/firewalled WPUNJ network services. These include but are not limited to:
<ul>
<li>Logging into the administrative systems
<li>Connecting remotely to some of the University's Library resources
<li>Retrieving E-Mail Using WPUNJ Discussion Groups</ul>

When connecting to unrestricted services, such as browsing the Web, you should use only your ISP connection and not the VPN connection. VPN is only required for access to protected services at WPUNJ.

== Usage Instructions ==

Download the required software through WP Connect from the "Employee" tab, and under the "Information Technology" window frame. The VPN does not replace your ISP connectivity, it is intended only so your can access secure resources.

The VPN server authenticates using Windows/Email usernames and passwords ONLY. Faculty and staff users must have a valid WPUNJ Windows/Email account to use the VPN services.

The steps to sign-on to [http://www.wpunj.edu/webvpn WebVPN] and use are as follows:

<OL>

<LI> Simply navigate to [https://webvpn.wpunj.edu/+CSCOE+/logon.html Web VPN] and sign in with your university credentials.

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:Anyconnect4.PNG|center|500px]]
</div>

<LI> Click Login.
<LI> Once your university credentials are verified, you will be taken to the new user interface for the VPN. The Home Tab will be the default view for your VPN session. From this home Tab, you will be able to [[#Accessing files on your network shares (K and U drives) |view your U-Drive, K-Drive,]] as well as have direct links to both the [http://www.wpunj.edu university's home page] and the [http://www.wpunj.edu/library Library's home page]. Don't be alarmed if you don't see the words "U-drive" or "K-drive". They are simple named differently. Also, if you edit a file you will have to save it on your local drive and upload the way you would upload an e-mail attachment, drag and drop or direct saving to the network drive is not available.
<UL><UL><UL>
<LI> '''My Folder''' represents your User folder, or your U-Drive.
<LI> '''WPU Folders''' represents the K-Drive.
</UL></UL></UL>

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:Anyconnect5.PNG|center|500px]]
</div>

<LI> Don't forget to '''LOG OFF''' after you have completed your VPN session.
</OL>

=== Microsoft Windows ===

Full time employees will be able to download the Windows VPN client from the [http://wpconnect.wpunj.edu/cp/home/loginf WPCONNECT] portal. From the "Employee" tab, and under the "Information Technology" window frame you will see a link named "Web VPN". Click on it.

Part Time employees should visit [http://webvpn.wpunj.edu http://webvpn.wpunj.edu]

Log in using University credentials

Click on the "AnyConnect" link on the left hand column of the WEBVPN

Select "Download"

Install the AnyConnect VPN Client

<ul>
<li>Once the above link is selected a new web page will open up asking for your WPU user account and password.

<div class="toccolours mw-collapsible mw-collapsed" style="width:345px">
[[Image:Anyconnect4.PNG|center|345px]]
</div>

<li>Once you enter this information the portal web page will automatically start the AnyConnect client installation. During the installation you may see a security alert popup bar (?) asking to run an add-on. At this point you can either click on the "skip" link as shown below or let the time counter time-out by itself and continue with the installation.

<div class="toccolours mw-collapsible mw-collapsed" style="width:550px">
[[Image:Uavpn-message-550w.gif|center|550px]]
</div>

<li>At completion of the installation you will see a "Connection established" on your brrowser window as shown below. Now your VPN client is fully installed and running. Just close your browser.

<div class="toccolours mw-collapsible mw-collapsed" style="width:480px">
[[Image:Uavpn-complete-480w.gif|center|480px]]
</div>

<li>To disconnect the VPN client simply right click on the VPN icon on the right side of your task bar (it looks like a lock) and click on the 'Disconnect" button.

<div class="toccolours mw-collapsible mw-collapsed" style="width:75px">
[[Image:Uavpn-lock-75w.jpg|center|75px]]
</div>

<li>To reconnect click on the start windows button at the left bottom of your task bar and select "All Programs". There you will find a "Cisco" folder with the Anyconnect VPN program icon. Click on the icon to launch the AnyConnect VPN client.

<li>Once launched you will be asked to enter your WPU user account and password. Please do so. If the "Connect to:" field is empty please enter vpn.wpunj.edu. That is the address of the VPN server. Now click on the "Connect' button to run the AnyConnect VPN client.

<div class="toccolours mw-collapsible mw-collapsed" style="width:330x">
[[Image:Anyconnect3.PNG|center|330px]]
</div>

''Note'': The Cisco VPN Client will be minimized to the task bar, the icon looks like a lock. To disconnect, right click on the icon for the VPN client and select disconnect.

For technical support contact [https://help.wpunj.edu/helpdesk/ Help Desk Request]

</ul>

=== Mac OS X (10.7 or later) ===
'''If you are using a university supplied MacBook or MacBook Pro you should skip to step 6.'''

1) Log into WPConnect. Go to the Employee Tab and select "Download Universal VPN Software. You will be prompted to log in. DO so.

2) Once logged in click on the "any connect" button on the left of the page

[[File:WebVPN1.png]]

3) Click on "start AnyConnect"

[[File:WebVPN2.png]]

4) Wait for the installation to fail. When it does click on the "Mac OS X 10.4 +(intel)" link

[[File:WebVPN4.png]]

5) it will download a file to your designated download location. This is usually your downloads folder but you may have changed it to somewhere else. Locate the file "vpnsetup.dmg" and double click on it. It will mount a disk image on your desktop.

[[File:Client_VPN1.png]]

6) Before you can run the installer package, you should temporarily disable [http://en.wikipedia.org/wiki/Gatekeeper_(OS_X) Gatekeeper]. [http://kb.wordpress.depauw.edu/?page_id=3195 Refer to these instructions]. Once complete, run the installer in the disk image. It will create a folder in your Applications folder named "Cisco".

[[File:Client_VPN2.png]]

7) In that folder you will see an application named "Cisco Any Connect VPN Client". Double click on it.

[[File:Client_VPN3.png]]

8) when the program launches you will see a connect window. In the space next to "Connect to" type "vpn.wpunj.edu" and click "connect"

[[File:Client_VPN4.png]]

9) If the software can reach the university authentication server you will be asked for your university login credentials. Enter them and click the "connect" button.

[[File:Client_VPN5.png]]

You are now connected to the university network.
'''Disclaimer:'''

William Paterson University is not responsible for any software/hardware failures due to the installation of the VPN software provided by Cisco.

===iOS Devices (iPad, iPhone)===
iPad and iPhone have the ability to connect to the on campus network via VPN. Some helpful tips:
* VPN connections are only possible from off campus
* Your iOS device must be connected to the Internet via wi-fi or cellular data.
* The below screen captures were created on an iPhone. The interface looks similar on an iPad.

# Search for "cisco anyconnect" on the App Store and download the app.<br clear=all>[[image:Ios-cisco-anyconnect-1.PNG|left|250px]]<br clear=all>
# When first launching the application, Cisco Anyconnect will display this prompt. Tap OK.<br clear=all>[[image:Ios-cisco-anyconnect-2.PNG|left|250px]]<br clear=all>
# Tap "Add VPN Connection..."<br clear=all>[[image:Ios-cisco-anyconnect-3.PNG|left|250px]]<br clear=all>
# Enter <code>WPUNJ</code> as the description and <code>vpn.wpunj.edu</code> as the server address. Tap Save.<br clear=all>[[image:Ios-cisco-anyconnect-4.PNG|left|250px]]<br clear=all>
# Tap the on/off switch to On to connect.<br clear=all>[[image:Ios-cisco-anyconnect-5.PNG|left|250px]]<br clear=all>
# You will be prompted to enter your WPUNJ username and password.<br clear=all>[[image:Ios-cisco-anyconnect-6.PNG|left|250px]]<br clear=all>
# To confirm that you are connected, the VPN icon will be visible on the top right corner of the screen, next to the battery indicator.<br clear=all>[[image:Ios-cisco-anyconnect-7.PNG|left|250px]]<br clear=all>
# The Cisco Anyconnect VPN app will run in the background on your iOS device until the VPN connection is terminated. To terminate the connection, return to the app and toggle the on/off switch to Off.

== Accessing files on your network shares (K and U drives) ==
It is important to understand that accessing our network storage through the webvpn is a bit different than using your office PC or laptop. There is no "drag and drop." To access and/or edit a file, it must first be downloaded locally. If your file is edited or changed, you must UPLOAD it back to the folder it resided in. If you fail to do so, all changes you made will only exist on the computer you made the changes on.

From the home tab, you must select the set of folders you wish to access. As mentioned above, folders do not show up as "K" or "U." Instead you see "My Folder," "Groups Folder" and "WPU Folders." See the circled area by clicking "Expand" below:
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Folderlist.png|center|600px]]
</div>
<li> '''My Folder''' - This is your "U Drive" which is commonly mapped on your University computer to "Documents" in Windows 7 or "My Documents" in Windows XP.
<li> '''Groups''' - This is a direct link to K:\Groups. All of your departmental folders should be in here.
<li> '''WPU-Folders''' - This is the root of the "K Drive." If you store and access all of your files from the Groups folder or your User folder, you will not need to use this option.
=== Navigating Shared and User Folders ===
Once you have chosen which set of folders you want to use, click on the link to display the list. In the example below, I have clicked on "Groups."
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Groupsfolder.png|center|600px]]
</div>
By default, the list is sorted in alphabetical order. Just like on the K drive, you can change the sorting to sort by Name, Size, Type or Date Modified by clicking on that heading. You should still have the menu on the left (Home, Web Applications, Browse Networks and AnyConnect) as well as a sequence of icons above the folder list:
[[Image:Webvpn-files-icons.png|center|600px]]
Hovering over the icons should tell you what each one does. For navigating, the important ones are:
<li>'''Level Up''' - [[Image:Webvpn-levelup.png]] This is like the back button on your web browser. This will go "up" one level in your list of folders.
<li>'''Previous & Next''' - [[Image:Webvpn-prevnext.png]] The page will only display the number of files or folders that fit on that particular page. Use these buttons to find the page containing the resource you need.

=== Opening, Downloading & Editing Files ===
Once you've found the file you want to use, it's almost as simple as clicking on the file. In most browsers, this will prompt you to open or save the document. If you only need to read the file, it is OK to go ahead and click "open." This will save the document in your temporary internet files and allow you to read the document. '''BE CAREFUL''' If you decide to edit this document, clicking "save" might just save it in your temporary internet files only to be lost at some point. It's important that, if you are going to edit the file, you '''save it to your local computer''' and then open it from there.

=== Uploading Changed, Edited or New File ===
This step would apply to:
<li> Any document you downloaded and edited
<li> New documents you would like to add to a network folder

Once you have edited your file (or have a new one), you '''must''' upload it to the server. If you do not, '''it will only reside on your local machine.''' If you have been editing a document for a decent amount of time, the WebVPN may have timed out. If this is the case, log back in and browse to the folder you wish to upload your document to. Once in that folder, click on the icon to upload files: [[Image:Webvpnupload.png]]

You should now be presented with a box to upload your file:
<br>[[Image:Webvpn-uploadfiles.png]]
<br>Click on "browse" and browse (on your local computer) to the location you saved your new or edited file. Once selected, click OK.

If this file already exists on the server, it will warn you and as you if you wish to overwrite. If you are sure you want to upload the file, click OK:<br>
[[Image:Webvpn-overwrite.png]]

<br>You should now be able to browse to, download, edit and upload files through use of the [http://www.wpunj.edu/webvpn WebVPN].

''The VPN software available on this page is for use in the United States and Canada ONLY. It is NOT to be placed on a computer system that will be subject to International Travel. Exporting this software is a Federal Crime.''

[[Category:Network Services]]
[[Category:Apple]]
[[Category:Windows]]
[[Category:Mobile]]

VPN Remote Access

2015-08-18T18:09:09Z

Waseke: /* Usage Instructions */

== Introduction ==

William Paterson University provides a VPN option for remote access into its computing and network environment. VPN access is available for faculty and staff only.

VPN stands for Virtual Private Network. A VPN allows you to use the ISP (Internet Service Provider) of your choice and connect to WPUNJ using services normally restricted to campus usage. It does this by providing a "Virtual" network connection to WPUNJ. That is, even though you are connected to your ISP, it appears that you are actually connecting from WPUNJ. Providing that you have a fast enough connection to the University's network through an Internet service provider you can access any data and applications the same way you do from your office at the University.

===When should you use a VPN Connection?===

The VPN connection should be used when you need to connect to a protected/firewalled WPUNJ network services. These include but are not limited to:
<ul>
<li>Logging into the administrative systems
<li>Connecting remotely to some of the University's Library resources
<li>Retrieving E-Mail Using WPUNJ Discussion Groups</ul>

When connecting to unrestricted services, such as browsing the Web, you should use only your ISP connection and not the VPN connection. VPN is only required for access to protected services at WPUNJ.

== Usage Instructions ==

Download the required software through WP Connect from the "Employee" tab, and under the "Information Technology" window frame. The VPN does not replace your ISP connectivity, it is intended only so your can access secure resources.

The VPN server authenticates using Windows/Email usernames and passwords ONLY. Faculty and staff users must have a valid WPUNJ Windows/Email account to use the VPN services.

The steps to sign-on to [http://www.wpunj.edu/webvpn WebVPN] and use are as follows:

<OL>

<LI> Simply navigate to [https://webvpn.wpunj.edu/+CSCOE+/logon.html Web VPN] and sign in with your university credentials.

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:Anyconnect4.PNG|center|500px]]
</div>

<LI> Click Login.
<LI> Once your university credentials are verified, you will be taken to the new user interface for the VPN. The Home Tab will be the default view for your VPN session. From this home Tab, you will be able to [[#Accessing files on your network shares (K and U drives) |view your U-Drive, K-Drive,]] as well as have direct links to both the [http://www.wpunj.edu university's home page] and the [http://www.wpunj.edu/library Library's home page]. Don't be alarmed if you don't see the words "U-drive" or "K-drive". They are simple named differently. Also, if you edit a file you will have to save it on your local drive and upload the way you would upload an e-mail attachment, drag and drop or direct saving to the network drive is not available.
<UL><UL><UL>
<LI> '''My Folder''' represents your User folder, or your U-Drive.
<LI> '''WPU Folders''' represents the K-Drive.
</UL></UL></UL>

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:Anyconnect5.PNG|center|500px]]
</div>

<LI> Don't forget to '''LOG OFF''' after you have completed your VPN session.
</OL>

=== Microsoft Windows ===

Full time employees will be able to download the Windows VPN client from the [http://wpconnect.wpunj.edu/cp/home/loginf WPCONNECT] portal. From the "Employee" tab, and under the "Information Technology" window frame you will see a link named "Web VPN". Click on it.

Part Time employees should visit [http://webvpn.wpunj.edu http://webvpn.wpunj.edu]

Log in using University credentials

Click on the "AnyConnect" link on the left hand column of the WEBVPN

Select "Download"

Install the AnyConnect VPN Client

<ul>
<li>Once the above link is selected a new web page will open up asking for your WPU user account and password.

<div class="toccolours mw-collapsible mw-collapsed" style="width:345px">
[[Image:Uavpn-login-ssl-345w.gif|center|345px]]
</div>

<li>Once you enter this information the portal web page will automatically start the AnyConnect client installation. During the installation you may see a security alert popup bar (?) asking to run an add-on. At this point you can either click on the "skip" link as shown below or let the time counter time-out by itself and continue with the installation.

<div class="toccolours mw-collapsible mw-collapsed" style="width:550px">
[[Image:Uavpn-message-550w.gif|center|550px]]
</div>

<li>At completion of the installation you will see a "Connection established" on your brrowser window as shown below. Now your VPN client is fully installed and running. Just close your browser.

<div class="toccolours mw-collapsible mw-collapsed" style="width:480px">
[[Image:Uavpn-complete-480w.gif|center|480px]]
</div>

<li>To disconnect the VPN client simply right click on the VPN icon on the right side of your task bar (it looks like a lock) and click on the 'Disconnect" button.

<div class="toccolours mw-collapsible mw-collapsed" style="width:75px">
[[Image:Uavpn-lock-75w.jpg|center|75px]]
</div>

<li>To reconnect click on the start windows button at the left bottom of your task bar and select "All Programs". There you will find a "Cisco" folder with the Anyconnect VPN program icon. Click on the icon to launch the AnyConnect VPN client.

<li>Once launched you will be asked to enter your WPU user account and password. Please do so. If the "Connect to:" field is empty please enter vpn.wpunj.edu. That is the address of the VPN server. Now click on the "Connect' button to run the AnyConnect VPN client.

<div class="toccolours mw-collapsible mw-collapsed" style="width:330x">
[[Image:Anyconnect3.PNG|center|330px]]
</div>

''Note'': The Cisco VPN Client will be minimized to the task bar, the icon looks like a lock. To disconnect, right click on the icon for the VPN client and select disconnect.

For technical support contact [https://help.wpunj.edu/helpdesk/ Help Desk Request]

</ul>

=== Mac OS X (10.7 or later) ===
'''If you are using a university supplied MacBook or MacBook Pro you should skip to step 6.'''

1) Log into WPConnect. Go to the Employee Tab and select "Download Universal VPN Software. You will be prompted to log in. DO so.

2) Once logged in click on the "any connect" button on the left of the page

[[File:WebVPN1.png]]

3) Click on "start AnyConnect"

[[File:WebVPN2.png]]

4) Wait for the installation to fail. When it does click on the "Mac OS X 10.4 +(intel)" link

[[File:WebVPN4.png]]

5) it will download a file to your designated download location. This is usually your downloads folder but you may have changed it to somewhere else. Locate the file "vpnsetup.dmg" and double click on it. It will mount a disk image on your desktop.

[[File:Client_VPN1.png]]

6) Before you can run the installer package, you should temporarily disable [http://en.wikipedia.org/wiki/Gatekeeper_(OS_X) Gatekeeper]. [http://kb.wordpress.depauw.edu/?page_id=3195 Refer to these instructions]. Once complete, run the installer in the disk image. It will create a folder in your Applications folder named "Cisco".

[[File:Client_VPN2.png]]

7) In that folder you will see an application named "Cisco Any Connect VPN Client". Double click on it.

[[File:Client_VPN3.png]]

8) when the program launches you will see a connect window. In the space next to "Connect to" type "vpn.wpunj.edu" and click "connect"

[[File:Client_VPN4.png]]

9) If the software can reach the university authentication server you will be asked for your university login credentials. Enter them and click the "connect" button.

[[File:Client_VPN5.png]]

You are now connected to the university network.
'''Disclaimer:'''

William Paterson University is not responsible for any software/hardware failures due to the installation of the VPN software provided by Cisco.

===iOS Devices (iPad, iPhone)===
iPad and iPhone have the ability to connect to the on campus network via VPN. Some helpful tips:
* VPN connections are only possible from off campus
* Your iOS device must be connected to the Internet via wi-fi or cellular data.
* The below screen captures were created on an iPhone. The interface looks similar on an iPad.

# Search for "cisco anyconnect" on the App Store and download the app.<br clear=all>[[image:Ios-cisco-anyconnect-1.PNG|left|250px]]<br clear=all>
# When first launching the application, Cisco Anyconnect will display this prompt. Tap OK.<br clear=all>[[image:Ios-cisco-anyconnect-2.PNG|left|250px]]<br clear=all>
# Tap "Add VPN Connection..."<br clear=all>[[image:Ios-cisco-anyconnect-3.PNG|left|250px]]<br clear=all>
# Enter <code>WPUNJ</code> as the description and <code>vpn.wpunj.edu</code> as the server address. Tap Save.<br clear=all>[[image:Ios-cisco-anyconnect-4.PNG|left|250px]]<br clear=all>
# Tap the on/off switch to On to connect.<br clear=all>[[image:Ios-cisco-anyconnect-5.PNG|left|250px]]<br clear=all>
# You will be prompted to enter your WPUNJ username and password.<br clear=all>[[image:Ios-cisco-anyconnect-6.PNG|left|250px]]<br clear=all>
# To confirm that you are connected, the VPN icon will be visible on the top right corner of the screen, next to the battery indicator.<br clear=all>[[image:Ios-cisco-anyconnect-7.PNG|left|250px]]<br clear=all>
# The Cisco Anyconnect VPN app will run in the background on your iOS device until the VPN connection is terminated. To terminate the connection, return to the app and toggle the on/off switch to Off.

== Accessing files on your network shares (K and U drives) ==
It is important to understand that accessing our network storage through the webvpn is a bit different than using your office PC or laptop. There is no "drag and drop." To access and/or edit a file, it must first be downloaded locally. If your file is edited or changed, you must UPLOAD it back to the folder it resided in. If you fail to do so, all changes you made will only exist on the computer you made the changes on.

From the home tab, you must select the set of folders you wish to access. As mentioned above, folders do not show up as "K" or "U." Instead you see "My Folder," "Groups Folder" and "WPU Folders." See the circled area by clicking "Expand" below:
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Folderlist.png|center|600px]]
</div>
<li> '''My Folder''' - This is your "U Drive" which is commonly mapped on your University computer to "Documents" in Windows 7 or "My Documents" in Windows XP.
<li> '''Groups''' - This is a direct link to K:\Groups. All of your departmental folders should be in here.
<li> '''WPU-Folders''' - This is the root of the "K Drive." If you store and access all of your files from the Groups folder or your User folder, you will not need to use this option.
=== Navigating Shared and User Folders ===
Once you have chosen which set of folders you want to use, click on the link to display the list. In the example below, I have clicked on "Groups."
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Groupsfolder.png|center|600px]]
</div>
By default, the list is sorted in alphabetical order. Just like on the K drive, you can change the sorting to sort by Name, Size, Type or Date Modified by clicking on that heading. You should still have the menu on the left (Home, Web Applications, Browse Networks and AnyConnect) as well as a sequence of icons above the folder list:
[[Image:Webvpn-files-icons.png|center|600px]]
Hovering over the icons should tell you what each one does. For navigating, the important ones are:
<li>'''Level Up''' - [[Image:Webvpn-levelup.png]] This is like the back button on your web browser. This will go "up" one level in your list of folders.
<li>'''Previous & Next''' - [[Image:Webvpn-prevnext.png]] The page will only display the number of files or folders that fit on that particular page. Use these buttons to find the page containing the resource you need.

=== Opening, Downloading & Editing Files ===
Once you've found the file you want to use, it's almost as simple as clicking on the file. In most browsers, this will prompt you to open or save the document. If you only need to read the file, it is OK to go ahead and click "open." This will save the document in your temporary internet files and allow you to read the document. '''BE CAREFUL''' If you decide to edit this document, clicking "save" might just save it in your temporary internet files only to be lost at some point. It's important that, if you are going to edit the file, you '''save it to your local computer''' and then open it from there.

=== Uploading Changed, Edited or New File ===
This step would apply to:
<li> Any document you downloaded and edited
<li> New documents you would like to add to a network folder

Once you have edited your file (or have a new one), you '''must''' upload it to the server. If you do not, '''it will only reside on your local machine.''' If you have been editing a document for a decent amount of time, the WebVPN may have timed out. If this is the case, log back in and browse to the folder you wish to upload your document to. Once in that folder, click on the icon to upload files: [[Image:Webvpnupload.png]]

You should now be presented with a box to upload your file:
<br>[[Image:Webvpn-uploadfiles.png]]
<br>Click on "browse" and browse (on your local computer) to the location you saved your new or edited file. Once selected, click OK.

If this file already exists on the server, it will warn you and as you if you wish to overwrite. If you are sure you want to upload the file, click OK:<br>
[[Image:Webvpn-overwrite.png]]

<br>You should now be able to browse to, download, edit and upload files through use of the [http://www.wpunj.edu/webvpn WebVPN].

''The VPN software available on this page is for use in the United States and Canada ONLY. It is NOT to be placed on a computer system that will be subject to International Travel. Exporting this software is a Federal Crime.''

[[Category:Network Services]]
[[Category:Apple]]
[[Category:Windows]]
[[Category:Mobile]]

File:Anyconnect5.PNG

2015-08-18T18:08:51Z

Waseke:

VPN Remote Access

2015-08-18T18:07:15Z

Waseke: /* Usage Instructions */

== Introduction ==

William Paterson University provides a VPN option for remote access into its computing and network environment. VPN access is available for faculty and staff only.

VPN stands for Virtual Private Network. A VPN allows you to use the ISP (Internet Service Provider) of your choice and connect to WPUNJ using services normally restricted to campus usage. It does this by providing a "Virtual" network connection to WPUNJ. That is, even though you are connected to your ISP, it appears that you are actually connecting from WPUNJ. Providing that you have a fast enough connection to the University's network through an Internet service provider you can access any data and applications the same way you do from your office at the University.

===When should you use a VPN Connection?===

The VPN connection should be used when you need to connect to a protected/firewalled WPUNJ network services. These include but are not limited to:
<ul>
<li>Logging into the administrative systems
<li>Connecting remotely to some of the University's Library resources
<li>Retrieving E-Mail Using WPUNJ Discussion Groups</ul>

When connecting to unrestricted services, such as browsing the Web, you should use only your ISP connection and not the VPN connection. VPN is only required for access to protected services at WPUNJ.

== Usage Instructions ==

Download the required software through WP Connect from the "Employee" tab, and under the "Information Technology" window frame. The VPN does not replace your ISP connectivity, it is intended only so your can access secure resources.

The VPN server authenticates using Windows/Email usernames and passwords ONLY. Faculty and staff users must have a valid WPUNJ Windows/Email account to use the VPN services.

The steps to sign-on to [http://www.wpunj.edu/webvpn WebVPN] and use are as follows:

<OL>

<LI> Simply navigate to [https://webvpn.wpunj.edu/+CSCOE+/logon.html Web VPN] and sign in with your university credentials.

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:Anyconnect4.PNG|center|500px]]
</div>

<LI> Click Login.
<LI> Once your university credentials are verified, you will be taken to the new user interface for the VPN. The Home Tab will be the default view for your VPN session. From this home Tab, you will be able to [[#Accessing files on your network shares (K and U drives) |view your U-Drive, K-Drive,]] as well as have direct links to both the [http://www.wpunj.edu university's home page] and the [http://www.wpunj.edu/library Library's home page]. Don't be alarmed if you don't see the words "U-drive" or "K-drive". They are simple named differently. Also, if you edit a file you will have to save it on your local drive and upload the way you would upload an e-mail attachment, drag and drop or direct saving to the network drive is not available.
<UL><UL><UL>
<LI> '''My Folder''' represents your User folder, or your U-Drive.
<LI> '''WPU Folders''' represents the K-Drive.
</UL></UL></UL>

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:VPN2.PNG|center|500px]]
</div>

<LI> Don't forget to '''LOG OFF''' after you have completed your VPN session.
</OL>

=== Microsoft Windows ===

Full time employees will be able to download the Windows VPN client from the [http://wpconnect.wpunj.edu/cp/home/loginf WPCONNECT] portal. From the "Employee" tab, and under the "Information Technology" window frame you will see a link named "Web VPN". Click on it.

Part Time employees should visit [http://webvpn.wpunj.edu http://webvpn.wpunj.edu]

Log in using University credentials

Click on the "AnyConnect" link on the left hand column of the WEBVPN

Select "Download"

Install the AnyConnect VPN Client

<ul>
<li>Once the above link is selected a new web page will open up asking for your WPU user account and password.

<div class="toccolours mw-collapsible mw-collapsed" style="width:345px">
[[Image:Uavpn-login-ssl-345w.gif|center|345px]]
</div>

<li>Once you enter this information the portal web page will automatically start the AnyConnect client installation. During the installation you may see a security alert popup bar (?) asking to run an add-on. At this point you can either click on the "skip" link as shown below or let the time counter time-out by itself and continue with the installation.

<div class="toccolours mw-collapsible mw-collapsed" style="width:550px">
[[Image:Uavpn-message-550w.gif|center|550px]]
</div>

<li>At completion of the installation you will see a "Connection established" on your brrowser window as shown below. Now your VPN client is fully installed and running. Just close your browser.

<div class="toccolours mw-collapsible mw-collapsed" style="width:480px">
[[Image:Uavpn-complete-480w.gif|center|480px]]
</div>

<li>To disconnect the VPN client simply right click on the VPN icon on the right side of your task bar (it looks like a lock) and click on the 'Disconnect" button.

<div class="toccolours mw-collapsible mw-collapsed" style="width:75px">
[[Image:Uavpn-lock-75w.jpg|center|75px]]
</div>

<li>To reconnect click on the start windows button at the left bottom of your task bar and select "All Programs". There you will find a "Cisco" folder with the Anyconnect VPN program icon. Click on the icon to launch the AnyConnect VPN client.

<li>Once launched you will be asked to enter your WPU user account and password. Please do so. If the "Connect to:" field is empty please enter vpn.wpunj.edu. That is the address of the VPN server. Now click on the "Connect' button to run the AnyConnect VPN client.

<div class="toccolours mw-collapsible mw-collapsed" style="width:330x">
[[Image:Anyconnect3.PNG|center|330px]]
</div>

''Note'': The Cisco VPN Client will be minimized to the task bar, the icon looks like a lock. To disconnect, right click on the icon for the VPN client and select disconnect.

For technical support contact [https://help.wpunj.edu/helpdesk/ Help Desk Request]

</ul>

=== Mac OS X (10.7 or later) ===
'''If you are using a university supplied MacBook or MacBook Pro you should skip to step 6.'''

1) Log into WPConnect. Go to the Employee Tab and select "Download Universal VPN Software. You will be prompted to log in. DO so.

2) Once logged in click on the "any connect" button on the left of the page

[[File:WebVPN1.png]]

3) Click on "start AnyConnect"

[[File:WebVPN2.png]]

4) Wait for the installation to fail. When it does click on the "Mac OS X 10.4 +(intel)" link

[[File:WebVPN4.png]]

5) it will download a file to your designated download location. This is usually your downloads folder but you may have changed it to somewhere else. Locate the file "vpnsetup.dmg" and double click on it. It will mount a disk image on your desktop.

[[File:Client_VPN1.png]]

6) Before you can run the installer package, you should temporarily disable [http://en.wikipedia.org/wiki/Gatekeeper_(OS_X) Gatekeeper]. [http://kb.wordpress.depauw.edu/?page_id=3195 Refer to these instructions]. Once complete, run the installer in the disk image. It will create a folder in your Applications folder named "Cisco".

[[File:Client_VPN2.png]]

7) In that folder you will see an application named "Cisco Any Connect VPN Client". Double click on it.

[[File:Client_VPN3.png]]

8) when the program launches you will see a connect window. In the space next to "Connect to" type "vpn.wpunj.edu" and click "connect"

[[File:Client_VPN4.png]]

9) If the software can reach the university authentication server you will be asked for your university login credentials. Enter them and click the "connect" button.

[[File:Client_VPN5.png]]

You are now connected to the university network.
'''Disclaimer:'''

William Paterson University is not responsible for any software/hardware failures due to the installation of the VPN software provided by Cisco.

===iOS Devices (iPad, iPhone)===
iPad and iPhone have the ability to connect to the on campus network via VPN. Some helpful tips:
* VPN connections are only possible from off campus
* Your iOS device must be connected to the Internet via wi-fi or cellular data.
* The below screen captures were created on an iPhone. The interface looks similar on an iPad.

# Search for "cisco anyconnect" on the App Store and download the app.<br clear=all>[[image:Ios-cisco-anyconnect-1.PNG|left|250px]]<br clear=all>
# When first launching the application, Cisco Anyconnect will display this prompt. Tap OK.<br clear=all>[[image:Ios-cisco-anyconnect-2.PNG|left|250px]]<br clear=all>
# Tap "Add VPN Connection..."<br clear=all>[[image:Ios-cisco-anyconnect-3.PNG|left|250px]]<br clear=all>
# Enter <code>WPUNJ</code> as the description and <code>vpn.wpunj.edu</code> as the server address. Tap Save.<br clear=all>[[image:Ios-cisco-anyconnect-4.PNG|left|250px]]<br clear=all>
# Tap the on/off switch to On to connect.<br clear=all>[[image:Ios-cisco-anyconnect-5.PNG|left|250px]]<br clear=all>
# You will be prompted to enter your WPUNJ username and password.<br clear=all>[[image:Ios-cisco-anyconnect-6.PNG|left|250px]]<br clear=all>
# To confirm that you are connected, the VPN icon will be visible on the top right corner of the screen, next to the battery indicator.<br clear=all>[[image:Ios-cisco-anyconnect-7.PNG|left|250px]]<br clear=all>
# The Cisco Anyconnect VPN app will run in the background on your iOS device until the VPN connection is terminated. To terminate the connection, return to the app and toggle the on/off switch to Off.

== Accessing files on your network shares (K and U drives) ==
It is important to understand that accessing our network storage through the webvpn is a bit different than using your office PC or laptop. There is no "drag and drop." To access and/or edit a file, it must first be downloaded locally. If your file is edited or changed, you must UPLOAD it back to the folder it resided in. If you fail to do so, all changes you made will only exist on the computer you made the changes on.

From the home tab, you must select the set of folders you wish to access. As mentioned above, folders do not show up as "K" or "U." Instead you see "My Folder," "Groups Folder" and "WPU Folders." See the circled area by clicking "Expand" below:
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Folderlist.png|center|600px]]
</div>
<li> '''My Folder''' - This is your "U Drive" which is commonly mapped on your University computer to "Documents" in Windows 7 or "My Documents" in Windows XP.
<li> '''Groups''' - This is a direct link to K:\Groups. All of your departmental folders should be in here.
<li> '''WPU-Folders''' - This is the root of the "K Drive." If you store and access all of your files from the Groups folder or your User folder, you will not need to use this option.
=== Navigating Shared and User Folders ===
Once you have chosen which set of folders you want to use, click on the link to display the list. In the example below, I have clicked on "Groups."
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Groupsfolder.png|center|600px]]
</div>
By default, the list is sorted in alphabetical order. Just like on the K drive, you can change the sorting to sort by Name, Size, Type or Date Modified by clicking on that heading. You should still have the menu on the left (Home, Web Applications, Browse Networks and AnyConnect) as well as a sequence of icons above the folder list:
[[Image:Webvpn-files-icons.png|center|600px]]
Hovering over the icons should tell you what each one does. For navigating, the important ones are:
<li>'''Level Up''' - [[Image:Webvpn-levelup.png]] This is like the back button on your web browser. This will go "up" one level in your list of folders.
<li>'''Previous & Next''' - [[Image:Webvpn-prevnext.png]] The page will only display the number of files or folders that fit on that particular page. Use these buttons to find the page containing the resource you need.

=== Opening, Downloading & Editing Files ===
Once you've found the file you want to use, it's almost as simple as clicking on the file. In most browsers, this will prompt you to open or save the document. If you only need to read the file, it is OK to go ahead and click "open." This will save the document in your temporary internet files and allow you to read the document. '''BE CAREFUL''' If you decide to edit this document, clicking "save" might just save it in your temporary internet files only to be lost at some point. It's important that, if you are going to edit the file, you '''save it to your local computer''' and then open it from there.

=== Uploading Changed, Edited or New File ===
This step would apply to:
<li> Any document you downloaded and edited
<li> New documents you would like to add to a network folder

Once you have edited your file (or have a new one), you '''must''' upload it to the server. If you do not, '''it will only reside on your local machine.''' If you have been editing a document for a decent amount of time, the WebVPN may have timed out. If this is the case, log back in and browse to the folder you wish to upload your document to. Once in that folder, click on the icon to upload files: [[Image:Webvpnupload.png]]

You should now be presented with a box to upload your file:
<br>[[Image:Webvpn-uploadfiles.png]]
<br>Click on "browse" and browse (on your local computer) to the location you saved your new or edited file. Once selected, click OK.

If this file already exists on the server, it will warn you and as you if you wish to overwrite. If you are sure you want to upload the file, click OK:<br>
[[Image:Webvpn-overwrite.png]]

<br>You should now be able to browse to, download, edit and upload files through use of the [http://www.wpunj.edu/webvpn WebVPN].

''The VPN software available on this page is for use in the United States and Canada ONLY. It is NOT to be placed on a computer system that will be subject to International Travel. Exporting this software is a Federal Crime.''

[[Category:Network Services]]
[[Category:Apple]]
[[Category:Windows]]
[[Category:Mobile]]

File:Anyconnect4.PNG

2015-08-18T18:06:58Z

Waseke:

VPN Remote Access

2015-08-18T17:31:58Z

Waseke: /* Microsoft Windows */

== Introduction ==

William Paterson University provides a VPN option for remote access into its computing and network environment. VPN access is available for faculty and staff only.

VPN stands for Virtual Private Network. A VPN allows you to use the ISP (Internet Service Provider) of your choice and connect to WPUNJ using services normally restricted to campus usage. It does this by providing a "Virtual" network connection to WPUNJ. That is, even though you are connected to your ISP, it appears that you are actually connecting from WPUNJ. Providing that you have a fast enough connection to the University's network through an Internet service provider you can access any data and applications the same way you do from your office at the University.

===When should you use a VPN Connection?===

The VPN connection should be used when you need to connect to a protected/firewalled WPUNJ network services. These include but are not limited to:
<ul>
<li>Logging into the administrative systems
<li>Connecting remotely to some of the University's Library resources
<li>Retrieving E-Mail Using WPUNJ Discussion Groups</ul>

When connecting to unrestricted services, such as browsing the Web, you should use only your ISP connection and not the VPN connection. VPN is only required for access to protected services at WPUNJ.

== Usage Instructions ==

Download the required software through WP Connect from the "Employee" tab, and under the "Information Technology" window frame. The VPN does not replace your ISP connectivity, it is intended only so your can access secure resources.

The VPN server authenticates using Windows/Email usernames and passwords ONLY. Faculty and staff users must have a valid WPUNJ Windows/Email account to use the VPN services.

The steps to sign-on to [http://www.wpunj.edu/webvpn WebVPN] and use are as follows:

<OL>

<LI> Simply navigate to [https://webvpn.wpunj.edu/+CSCOE+/logon.html Web VPN] and sign in with your university credentials.

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:VPN1.PNG|center|500px]]
</div>

<LI> Click Login.
<LI> Once your university credentials are verified, you will be taken to the new user interface for the VPN. The Home Tab will be the default view for your VPN session. From this home Tab, you will be able to [[#Accessing files on your network shares (K and U drives) |view your U-Drive, K-Drive,]] as well as have direct links to both the [http://www.wpunj.edu university's home page] and the [http://www.wpunj.edu/library Library's home page]. Don't be alarmed if you don't see the words "U-drive" or "K-drive". They are simple named differently. Also, if you edit a file you will have to save it on your local drive and upload the way you would upload an e-mail attachment, drag and drop or direct saving to the network drive is not available.
<UL><UL><UL>
<LI> '''My Folder''' represents your User folder, or your U-Drive.
<LI> '''WPU Folders''' represents the K-Drive.
</UL></UL></UL>

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:VPN2.PNG|center|500px]]
</div>

<LI> Don't forget to '''LOG OFF''' after you have completed your VPN session.
</OL>

=== Microsoft Windows ===

Full time employees will be able to download the Windows VPN client from the [http://wpconnect.wpunj.edu/cp/home/loginf WPCONNECT] portal. From the "Employee" tab, and under the "Information Technology" window frame you will see a link named "Web VPN". Click on it.

Part Time employees should visit [http://webvpn.wpunj.edu http://webvpn.wpunj.edu]

Log in using University credentials

Click on the "AnyConnect" link on the left hand column of the WEBVPN

Select "Download"

Install the AnyConnect VPN Client

<ul>
<li>Once the above link is selected a new web page will open up asking for your WPU user account and password.

<div class="toccolours mw-collapsible mw-collapsed" style="width:345px">
[[Image:Uavpn-login-ssl-345w.gif|center|345px]]
</div>

<li>Once you enter this information the portal web page will automatically start the AnyConnect client installation. During the installation you may see a security alert popup bar (?) asking to run an add-on. At this point you can either click on the "skip" link as shown below or let the time counter time-out by itself and continue with the installation.

<div class="toccolours mw-collapsible mw-collapsed" style="width:550px">
[[Image:Uavpn-message-550w.gif|center|550px]]
</div>

<li>At completion of the installation you will see a "Connection established" on your brrowser window as shown below. Now your VPN client is fully installed and running. Just close your browser.

<div class="toccolours mw-collapsible mw-collapsed" style="width:480px">
[[Image:Uavpn-complete-480w.gif|center|480px]]
</div>

<li>To disconnect the VPN client simply right click on the VPN icon on the right side of your task bar (it looks like a lock) and click on the 'Disconnect" button.

<div class="toccolours mw-collapsible mw-collapsed" style="width:75px">
[[Image:Uavpn-lock-75w.jpg|center|75px]]
</div>

<li>To reconnect click on the start windows button at the left bottom of your task bar and select "All Programs". There you will find a "Cisco" folder with the Anyconnect VPN program icon. Click on the icon to launch the AnyConnect VPN client.

<li>Once launched you will be asked to enter your WPU user account and password. Please do so. If the "Connect to:" field is empty please enter vpn.wpunj.edu. That is the address of the VPN server. Now click on the "Connect' button to run the AnyConnect VPN client.

<div class="toccolours mw-collapsible mw-collapsed" style="width:330x">
[[Image:Anyconnect3.PNG|center|330px]]
</div>

''Note'': The Cisco VPN Client will be minimized to the task bar, the icon looks like a lock. To disconnect, right click on the icon for the VPN client and select disconnect.

For technical support contact [https://help.wpunj.edu/helpdesk/ Help Desk Request]

</ul>

=== Mac OS X (10.7 or later) ===
'''If you are using a university supplied MacBook or MacBook Pro you should skip to step 6.'''

1) Log into WPConnect. Go to the Employee Tab and select "Download Universal VPN Software. You will be prompted to log in. DO so.

2) Once logged in click on the "any connect" button on the left of the page

[[File:WebVPN1.png]]

3) Click on "start AnyConnect"

[[File:WebVPN2.png]]

4) Wait for the installation to fail. When it does click on the "Mac OS X 10.4 +(intel)" link

[[File:WebVPN4.png]]

5) it will download a file to your designated download location. This is usually your downloads folder but you may have changed it to somewhere else. Locate the file "vpnsetup.dmg" and double click on it. It will mount a disk image on your desktop.

[[File:Client_VPN1.png]]

6) Before you can run the installer package, you should temporarily disable [http://en.wikipedia.org/wiki/Gatekeeper_(OS_X) Gatekeeper]. [http://kb.wordpress.depauw.edu/?page_id=3195 Refer to these instructions]. Once complete, run the installer in the disk image. It will create a folder in your Applications folder named "Cisco".

[[File:Client_VPN2.png]]

7) In that folder you will see an application named "Cisco Any Connect VPN Client". Double click on it.

[[File:Client_VPN3.png]]

8) when the program launches you will see a connect window. In the space next to "Connect to" type "vpn.wpunj.edu" and click "connect"

[[File:Client_VPN4.png]]

9) If the software can reach the university authentication server you will be asked for your university login credentials. Enter them and click the "connect" button.

[[File:Client_VPN5.png]]

You are now connected to the university network.
'''Disclaimer:'''

William Paterson University is not responsible for any software/hardware failures due to the installation of the VPN software provided by Cisco.

===iOS Devices (iPad, iPhone)===
iPad and iPhone have the ability to connect to the on campus network via VPN. Some helpful tips:
* VPN connections are only possible from off campus
* Your iOS device must be connected to the Internet via wi-fi or cellular data.
* The below screen captures were created on an iPhone. The interface looks similar on an iPad.

# Search for "cisco anyconnect" on the App Store and download the app.<br clear=all>[[image:Ios-cisco-anyconnect-1.PNG|left|250px]]<br clear=all>
# When first launching the application, Cisco Anyconnect will display this prompt. Tap OK.<br clear=all>[[image:Ios-cisco-anyconnect-2.PNG|left|250px]]<br clear=all>
# Tap "Add VPN Connection..."<br clear=all>[[image:Ios-cisco-anyconnect-3.PNG|left|250px]]<br clear=all>
# Enter <code>WPUNJ</code> as the description and <code>vpn.wpunj.edu</code> as the server address. Tap Save.<br clear=all>[[image:Ios-cisco-anyconnect-4.PNG|left|250px]]<br clear=all>
# Tap the on/off switch to On to connect.<br clear=all>[[image:Ios-cisco-anyconnect-5.PNG|left|250px]]<br clear=all>
# You will be prompted to enter your WPUNJ username and password.<br clear=all>[[image:Ios-cisco-anyconnect-6.PNG|left|250px]]<br clear=all>
# To confirm that you are connected, the VPN icon will be visible on the top right corner of the screen, next to the battery indicator.<br clear=all>[[image:Ios-cisco-anyconnect-7.PNG|left|250px]]<br clear=all>
# The Cisco Anyconnect VPN app will run in the background on your iOS device until the VPN connection is terminated. To terminate the connection, return to the app and toggle the on/off switch to Off.

== Accessing files on your network shares (K and U drives) ==
It is important to understand that accessing our network storage through the webvpn is a bit different than using your office PC or laptop. There is no "drag and drop." To access and/or edit a file, it must first be downloaded locally. If your file is edited or changed, you must UPLOAD it back to the folder it resided in. If you fail to do so, all changes you made will only exist on the computer you made the changes on.

From the home tab, you must select the set of folders you wish to access. As mentioned above, folders do not show up as "K" or "U." Instead you see "My Folder," "Groups Folder" and "WPU Folders." See the circled area by clicking "Expand" below:
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Folderlist.png|center|600px]]
</div>
<li> '''My Folder''' - This is your "U Drive" which is commonly mapped on your University computer to "Documents" in Windows 7 or "My Documents" in Windows XP.
<li> '''Groups''' - This is a direct link to K:\Groups. All of your departmental folders should be in here.
<li> '''WPU-Folders''' - This is the root of the "K Drive." If you store and access all of your files from the Groups folder or your User folder, you will not need to use this option.
=== Navigating Shared and User Folders ===
Once you have chosen which set of folders you want to use, click on the link to display the list. In the example below, I have clicked on "Groups."
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Groupsfolder.png|center|600px]]
</div>
By default, the list is sorted in alphabetical order. Just like on the K drive, you can change the sorting to sort by Name, Size, Type or Date Modified by clicking on that heading. You should still have the menu on the left (Home, Web Applications, Browse Networks and AnyConnect) as well as a sequence of icons above the folder list:
[[Image:Webvpn-files-icons.png|center|600px]]
Hovering over the icons should tell you what each one does. For navigating, the important ones are:
<li>'''Level Up''' - [[Image:Webvpn-levelup.png]] This is like the back button on your web browser. This will go "up" one level in your list of folders.
<li>'''Previous & Next''' - [[Image:Webvpn-prevnext.png]] The page will only display the number of files or folders that fit on that particular page. Use these buttons to find the page containing the resource you need.

=== Opening, Downloading & Editing Files ===
Once you've found the file you want to use, it's almost as simple as clicking on the file. In most browsers, this will prompt you to open or save the document. If you only need to read the file, it is OK to go ahead and click "open." This will save the document in your temporary internet files and allow you to read the document. '''BE CAREFUL''' If you decide to edit this document, clicking "save" might just save it in your temporary internet files only to be lost at some point. It's important that, if you are going to edit the file, you '''save it to your local computer''' and then open it from there.

=== Uploading Changed, Edited or New File ===
This step would apply to:
<li> Any document you downloaded and edited
<li> New documents you would like to add to a network folder

Once you have edited your file (or have a new one), you '''must''' upload it to the server. If you do not, '''it will only reside on your local machine.''' If you have been editing a document for a decent amount of time, the WebVPN may have timed out. If this is the case, log back in and browse to the folder you wish to upload your document to. Once in that folder, click on the icon to upload files: [[Image:Webvpnupload.png]]

You should now be presented with a box to upload your file:
<br>[[Image:Webvpn-uploadfiles.png]]
<br>Click on "browse" and browse (on your local computer) to the location you saved your new or edited file. Once selected, click OK.

If this file already exists on the server, it will warn you and as you if you wish to overwrite. If you are sure you want to upload the file, click OK:<br>
[[Image:Webvpn-overwrite.png]]

<br>You should now be able to browse to, download, edit and upload files through use of the [http://www.wpunj.edu/webvpn WebVPN].

''The VPN software available on this page is for use in the United States and Canada ONLY. It is NOT to be placed on a computer system that will be subject to International Travel. Exporting this software is a Federal Crime.''

[[Category:Network Services]]
[[Category:Apple]]
[[Category:Windows]]
[[Category:Mobile]]

VPN Remote Access

2015-08-18T17:22:36Z

Waseke: /* Microsoft Windows */

== Introduction ==

William Paterson University provides a VPN option for remote access into its computing and network environment. VPN access is available for faculty and staff only.

VPN stands for Virtual Private Network. A VPN allows you to use the ISP (Internet Service Provider) of your choice and connect to WPUNJ using services normally restricted to campus usage. It does this by providing a "Virtual" network connection to WPUNJ. That is, even though you are connected to your ISP, it appears that you are actually connecting from WPUNJ. Providing that you have a fast enough connection to the University's network through an Internet service provider you can access any data and applications the same way you do from your office at the University.

===When should you use a VPN Connection?===

The VPN connection should be used when you need to connect to a protected/firewalled WPUNJ network services. These include but are not limited to:
<ul>
<li>Logging into the administrative systems
<li>Connecting remotely to some of the University's Library resources
<li>Retrieving E-Mail Using WPUNJ Discussion Groups</ul>

When connecting to unrestricted services, such as browsing the Web, you should use only your ISP connection and not the VPN connection. VPN is only required for access to protected services at WPUNJ.

== Usage Instructions ==

Download the required software through WP Connect from the "Employee" tab, and under the "Information Technology" window frame. The VPN does not replace your ISP connectivity, it is intended only so your can access secure resources.

The VPN server authenticates using Windows/Email usernames and passwords ONLY. Faculty and staff users must have a valid WPUNJ Windows/Email account to use the VPN services.

The steps to sign-on to [http://www.wpunj.edu/webvpn WebVPN] and use are as follows:

<OL>

<LI> Simply navigate to [https://webvpn.wpunj.edu/+CSCOE+/logon.html Web VPN] and sign in with your university credentials.

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:VPN1.PNG|center|500px]]
</div>

<LI> Click Login.
<LI> Once your university credentials are verified, you will be taken to the new user interface for the VPN. The Home Tab will be the default view for your VPN session. From this home Tab, you will be able to [[#Accessing files on your network shares (K and U drives) |view your U-Drive, K-Drive,]] as well as have direct links to both the [http://www.wpunj.edu university's home page] and the [http://www.wpunj.edu/library Library's home page]. Don't be alarmed if you don't see the words "U-drive" or "K-drive". They are simple named differently. Also, if you edit a file you will have to save it on your local drive and upload the way you would upload an e-mail attachment, drag and drop or direct saving to the network drive is not available.
<UL><UL><UL>
<LI> '''My Folder''' represents your User folder, or your U-Drive.
<LI> '''WPU Folders''' represents the K-Drive.
</UL></UL></UL>

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:VPN2.PNG|center|500px]]
</div>

<LI> Don't forget to '''LOG OFF''' after you have completed your VPN session.
</OL>

=== Microsoft Windows ===

Download the Windows VPN client from the [http://wpconnect.wpunj.edu/cp/home/loginf WPCONNECT] portal. From the "Employee" tab, and under the "Information Technology" window frame you will see a link named "Web VPN". Click on it.

Log in using University credentials

Click on the "AnyConnect" link on the left hand column of the WEBVPN

Select "Download"

Install the AnyConnect VPN Client

<ul>
<li>Once the above link is selected a new web page will open up asking for your WPU user account and password.

<div class="toccolours mw-collapsible mw-collapsed" style="width:345px">
[[Image:Uavpn-login-ssl-345w.gif|center|345px]]
</div>

<li>Once you enter this information the portal web page will automatically start the AnyConnect client installation. During the installation you may see a security alert popup bar (?) asking to run an add-on. At this point you can either click on the "skip" link as shown below or let the time counter time-out by itself and continue with the installation.

<div class="toccolours mw-collapsible mw-collapsed" style="width:550px">
[[Image:Uavpn-message-550w.gif|center|550px]]
</div>

<li>At completion of the installation you will see a "Connection established" on your brrowser window as shown below. Now your VPN client is fully installed and running. Just close your browser.

<div class="toccolours mw-collapsible mw-collapsed" style="width:480px">
[[Image:Uavpn-complete-480w.gif|center|480px]]
</div>

<li>To disconnect the VPN client simply right click on the VPN icon on the right side of your task bar (it looks like a lock) and click on the 'Disconnect" button.

<div class="toccolours mw-collapsible mw-collapsed" style="width:75px">
[[Image:Uavpn-lock-75w.jpg|center|75px]]
</div>

<li>To reconnect click on the start windows button at the left bottom of your task bar and select "All Programs". There you will find a "Cisco" folder with the Anyconnect VPN program icon. Click on the icon to launch the AnyConnect VPN client.

<li>Once launched you will be asked to enter your WPU user account and password. Please do so. If the "Connect to:" field is empty please enter vpn.wpunj.edu. That is the address of the VPN server. Now click on the "Connect' button to run the AnyConnect VPN client.

<div class="toccolours mw-collapsible mw-collapsed" style="width:330x">
[[Image:Anyconnect3.PNG|center|330px]]
</div>

''Note'': The Cisco VPN Client will be minimized to the task bar, the icon looks like a lock. To disconnect, right click on the icon for the VPN client and select disconnect.

For technical support contact [https://help.wpunj.edu/helpdesk/ Help Desk Request]

</ul>

=== Mac OS X (10.7 or later) ===
'''If you are using a university supplied MacBook or MacBook Pro you should skip to step 6.'''

1) Log into WPConnect. Go to the Employee Tab and select "Download Universal VPN Software. You will be prompted to log in. DO so.

2) Once logged in click on the "any connect" button on the left of the page

[[File:WebVPN1.png]]

3) Click on "start AnyConnect"

[[File:WebVPN2.png]]

4) Wait for the installation to fail. When it does click on the "Mac OS X 10.4 +(intel)" link

[[File:WebVPN4.png]]

5) it will download a file to your designated download location. This is usually your downloads folder but you may have changed it to somewhere else. Locate the file "vpnsetup.dmg" and double click on it. It will mount a disk image on your desktop.

[[File:Client_VPN1.png]]

6) Before you can run the installer package, you should temporarily disable [http://en.wikipedia.org/wiki/Gatekeeper_(OS_X) Gatekeeper]. [http://kb.wordpress.depauw.edu/?page_id=3195 Refer to these instructions]. Once complete, run the installer in the disk image. It will create a folder in your Applications folder named "Cisco".

[[File:Client_VPN2.png]]

7) In that folder you will see an application named "Cisco Any Connect VPN Client". Double click on it.

[[File:Client_VPN3.png]]

8) when the program launches you will see a connect window. In the space next to "Connect to" type "vpn.wpunj.edu" and click "connect"

[[File:Client_VPN4.png]]

9) If the software can reach the university authentication server you will be asked for your university login credentials. Enter them and click the "connect" button.

[[File:Client_VPN5.png]]

You are now connected to the university network.
'''Disclaimer:'''

William Paterson University is not responsible for any software/hardware failures due to the installation of the VPN software provided by Cisco.

===iOS Devices (iPad, iPhone)===
iPad and iPhone have the ability to connect to the on campus network via VPN. Some helpful tips:
* VPN connections are only possible from off campus
* Your iOS device must be connected to the Internet via wi-fi or cellular data.
* The below screen captures were created on an iPhone. The interface looks similar on an iPad.

# Search for "cisco anyconnect" on the App Store and download the app.<br clear=all>[[image:Ios-cisco-anyconnect-1.PNG|left|250px]]<br clear=all>
# When first launching the application, Cisco Anyconnect will display this prompt. Tap OK.<br clear=all>[[image:Ios-cisco-anyconnect-2.PNG|left|250px]]<br clear=all>
# Tap "Add VPN Connection..."<br clear=all>[[image:Ios-cisco-anyconnect-3.PNG|left|250px]]<br clear=all>
# Enter <code>WPUNJ</code> as the description and <code>vpn.wpunj.edu</code> as the server address. Tap Save.<br clear=all>[[image:Ios-cisco-anyconnect-4.PNG|left|250px]]<br clear=all>
# Tap the on/off switch to On to connect.<br clear=all>[[image:Ios-cisco-anyconnect-5.PNG|left|250px]]<br clear=all>
# You will be prompted to enter your WPUNJ username and password.<br clear=all>[[image:Ios-cisco-anyconnect-6.PNG|left|250px]]<br clear=all>
# To confirm that you are connected, the VPN icon will be visible on the top right corner of the screen, next to the battery indicator.<br clear=all>[[image:Ios-cisco-anyconnect-7.PNG|left|250px]]<br clear=all>
# The Cisco Anyconnect VPN app will run in the background on your iOS device until the VPN connection is terminated. To terminate the connection, return to the app and toggle the on/off switch to Off.

== Accessing files on your network shares (K and U drives) ==
It is important to understand that accessing our network storage through the webvpn is a bit different than using your office PC or laptop. There is no "drag and drop." To access and/or edit a file, it must first be downloaded locally. If your file is edited or changed, you must UPLOAD it back to the folder it resided in. If you fail to do so, all changes you made will only exist on the computer you made the changes on.

From the home tab, you must select the set of folders you wish to access. As mentioned above, folders do not show up as "K" or "U." Instead you see "My Folder," "Groups Folder" and "WPU Folders." See the circled area by clicking "Expand" below:
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Folderlist.png|center|600px]]
</div>
<li> '''My Folder''' - This is your "U Drive" which is commonly mapped on your University computer to "Documents" in Windows 7 or "My Documents" in Windows XP.
<li> '''Groups''' - This is a direct link to K:\Groups. All of your departmental folders should be in here.
<li> '''WPU-Folders''' - This is the root of the "K Drive." If you store and access all of your files from the Groups folder or your User folder, you will not need to use this option.
=== Navigating Shared and User Folders ===
Once you have chosen which set of folders you want to use, click on the link to display the list. In the example below, I have clicked on "Groups."
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Groupsfolder.png|center|600px]]
</div>
By default, the list is sorted in alphabetical order. Just like on the K drive, you can change the sorting to sort by Name, Size, Type or Date Modified by clicking on that heading. You should still have the menu on the left (Home, Web Applications, Browse Networks and AnyConnect) as well as a sequence of icons above the folder list:
[[Image:Webvpn-files-icons.png|center|600px]]
Hovering over the icons should tell you what each one does. For navigating, the important ones are:
<li>'''Level Up''' - [[Image:Webvpn-levelup.png]] This is like the back button on your web browser. This will go "up" one level in your list of folders.
<li>'''Previous & Next''' - [[Image:Webvpn-prevnext.png]] The page will only display the number of files or folders that fit on that particular page. Use these buttons to find the page containing the resource you need.

=== Opening, Downloading & Editing Files ===
Once you've found the file you want to use, it's almost as simple as clicking on the file. In most browsers, this will prompt you to open or save the document. If you only need to read the file, it is OK to go ahead and click "open." This will save the document in your temporary internet files and allow you to read the document. '''BE CAREFUL''' If you decide to edit this document, clicking "save" might just save it in your temporary internet files only to be lost at some point. It's important that, if you are going to edit the file, you '''save it to your local computer''' and then open it from there.

=== Uploading Changed, Edited or New File ===
This step would apply to:
<li> Any document you downloaded and edited
<li> New documents you would like to add to a network folder

Once you have edited your file (or have a new one), you '''must''' upload it to the server. If you do not, '''it will only reside on your local machine.''' If you have been editing a document for a decent amount of time, the WebVPN may have timed out. If this is the case, log back in and browse to the folder you wish to upload your document to. Once in that folder, click on the icon to upload files: [[Image:Webvpnupload.png]]

You should now be presented with a box to upload your file:
<br>[[Image:Webvpn-uploadfiles.png]]
<br>Click on "browse" and browse (on your local computer) to the location you saved your new or edited file. Once selected, click OK.

If this file already exists on the server, it will warn you and as you if you wish to overwrite. If you are sure you want to upload the file, click OK:<br>
[[Image:Webvpn-overwrite.png]]

<br>You should now be able to browse to, download, edit and upload files through use of the [http://www.wpunj.edu/webvpn WebVPN].

''The VPN software available on this page is for use in the United States and Canada ONLY. It is NOT to be placed on a computer system that will be subject to International Travel. Exporting this software is a Federal Crime.''

[[Category:Network Services]]
[[Category:Apple]]
[[Category:Windows]]
[[Category:Mobile]]

File:Anyconnect3.PNG

2015-08-18T17:21:39Z

Waseke:

VPN Remote Access

2015-08-18T17:11:51Z

Waseke: /* Microsoft Windows */

== Introduction ==

William Paterson University provides a VPN option for remote access into its computing and network environment. VPN access is available for faculty and staff only.

VPN stands for Virtual Private Network. A VPN allows you to use the ISP (Internet Service Provider) of your choice and connect to WPUNJ using services normally restricted to campus usage. It does this by providing a "Virtual" network connection to WPUNJ. That is, even though you are connected to your ISP, it appears that you are actually connecting from WPUNJ. Providing that you have a fast enough connection to the University's network through an Internet service provider you can access any data and applications the same way you do from your office at the University.

===When should you use a VPN Connection?===

The VPN connection should be used when you need to connect to a protected/firewalled WPUNJ network services. These include but are not limited to:
<ul>
<li>Logging into the administrative systems
<li>Connecting remotely to some of the University's Library resources
<li>Retrieving E-Mail Using WPUNJ Discussion Groups</ul>

When connecting to unrestricted services, such as browsing the Web, you should use only your ISP connection and not the VPN connection. VPN is only required for access to protected services at WPUNJ.

== Usage Instructions ==

Download the required software through WP Connect from the "Employee" tab, and under the "Information Technology" window frame. The VPN does not replace your ISP connectivity, it is intended only so your can access secure resources.

The VPN server authenticates using Windows/Email usernames and passwords ONLY. Faculty and staff users must have a valid WPUNJ Windows/Email account to use the VPN services.

The steps to sign-on to [http://www.wpunj.edu/webvpn WebVPN] and use are as follows:

<OL>

<LI> Simply navigate to [https://webvpn.wpunj.edu/+CSCOE+/logon.html Web VPN] and sign in with your university credentials.

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:VPN1.PNG|center|500px]]
</div>

<LI> Click Login.
<LI> Once your university credentials are verified, you will be taken to the new user interface for the VPN. The Home Tab will be the default view for your VPN session. From this home Tab, you will be able to [[#Accessing files on your network shares (K and U drives) |view your U-Drive, K-Drive,]] as well as have direct links to both the [http://www.wpunj.edu university's home page] and the [http://www.wpunj.edu/library Library's home page]. Don't be alarmed if you don't see the words "U-drive" or "K-drive". They are simple named differently. Also, if you edit a file you will have to save it on your local drive and upload the way you would upload an e-mail attachment, drag and drop or direct saving to the network drive is not available.
<UL><UL><UL>
<LI> '''My Folder''' represents your User folder, or your U-Drive.
<LI> '''WPU Folders''' represents the K-Drive.
</UL></UL></UL>

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:VPN2.PNG|center|500px]]
</div>

<LI> Don't forget to '''LOG OFF''' after you have completed your VPN session.
</OL>

=== Microsoft Windows ===

Download the Windows VPN client from the [http://wpconnect.wpunj.edu/cp/home/loginf WPCONNECT] portal. From the "Employee" tab, and under the "Information Technology" window frame you will see a link named "Web VPN". Click on it.

Log in using University credentials

Click on the "AnyConnect" link on the left hand column of the WEBVPN

Select "Download"

Install the AnyConnect VPN Client

<ul>
<li>Once the above link is selected a new web page will open up asking for your WPU user account and password.

<div class="toccolours mw-collapsible mw-collapsed" style="width:345px">
[[Image:Uavpn-login-ssl-345w.gif|center|345px]]
</div>

<li>Once you enter this information the portal web page will automatically start the AnyConnect client installation. During the installation you may see a security alert popup bar (?) asking to run an add-on. At this point you can either click on the "skip" link as shown below or let the time counter time-out by itself and continue with the installation.

<div class="toccolours mw-collapsible mw-collapsed" style="width:550px">
[[Image:Uavpn-message-550w.gif|center|550px]]
</div>

<li>At completion of the installation you will see a "Connection established" on your brrowser window as shown below. Now your VPN client is fully installed and running. Just close your browser.

<div class="toccolours mw-collapsible mw-collapsed" style="width:480px">
[[Image:Uavpn-complete-480w.gif|center|480px]]
</div>

<li>To disconnect the VPN client simply right click on the VPN icon on the right side of your task bar (it looks like a lock) and click on the 'Disconnect" button.

<div class="toccolours mw-collapsible mw-collapsed" style="width:75px">
[[Image:Uavpn-lock-75w.jpg|center|75px]]
</div>

<li>To reconnect click on the start windows button at the left bottom of your task bar and select "All Programs". There you will find a "Cisco" folder with the Anyconnect VPN program icon. Click on the icon to launch the AnyConnect VPN client.

<li>Once launched you will be asked to enter your WPU user account and password. Please do so. If the "Connect to:" field is empty please enter vpn.wpunj.edu. That is the address of the VPN server. Now click on the "Connect' button to run the AnyConnect VPN client.

<div class="toccolours mw-collapsible mw-collapsed" style="width:330x">
[[Image:Uavpn-login-330w.jpg|center|330px]]
</div>

''Note'': The Cisco VPN Client will be minimized to the task bar, the icon looks like a lock. To disconnect, right click on the icon for the VPN client and select disconnect.

For technical support contact [https://help.wpunj.edu/helpdesk/ Help Desk Request]

</ul>

=== Mac OS X (10.7 or later) ===
'''If you are using a university supplied MacBook or MacBook Pro you should skip to step 6.'''

1) Log into WPConnect. Go to the Employee Tab and select "Download Universal VPN Software. You will be prompted to log in. DO so.

2) Once logged in click on the "any connect" button on the left of the page

[[File:WebVPN1.png]]

3) Click on "start AnyConnect"

[[File:WebVPN2.png]]

4) Wait for the installation to fail. When it does click on the "Mac OS X 10.4 +(intel)" link

[[File:WebVPN4.png]]

5) it will download a file to your designated download location. This is usually your downloads folder but you may have changed it to somewhere else. Locate the file "vpnsetup.dmg" and double click on it. It will mount a disk image on your desktop.

[[File:Client_VPN1.png]]

6) Before you can run the installer package, you should temporarily disable [http://en.wikipedia.org/wiki/Gatekeeper_(OS_X) Gatekeeper]. [http://kb.wordpress.depauw.edu/?page_id=3195 Refer to these instructions]. Once complete, run the installer in the disk image. It will create a folder in your Applications folder named "Cisco".

[[File:Client_VPN2.png]]

7) In that folder you will see an application named "Cisco Any Connect VPN Client". Double click on it.

[[File:Client_VPN3.png]]

8) when the program launches you will see a connect window. In the space next to "Connect to" type "vpn.wpunj.edu" and click "connect"

[[File:Client_VPN4.png]]

9) If the software can reach the university authentication server you will be asked for your university login credentials. Enter them and click the "connect" button.

[[File:Client_VPN5.png]]

You are now connected to the university network.
'''Disclaimer:'''

William Paterson University is not responsible for any software/hardware failures due to the installation of the VPN software provided by Cisco.

===iOS Devices (iPad, iPhone)===
iPad and iPhone have the ability to connect to the on campus network via VPN. Some helpful tips:
* VPN connections are only possible from off campus
* Your iOS device must be connected to the Internet via wi-fi or cellular data.
* The below screen captures were created on an iPhone. The interface looks similar on an iPad.

# Search for "cisco anyconnect" on the App Store and download the app.<br clear=all>[[image:Ios-cisco-anyconnect-1.PNG|left|250px]]<br clear=all>
# When first launching the application, Cisco Anyconnect will display this prompt. Tap OK.<br clear=all>[[image:Ios-cisco-anyconnect-2.PNG|left|250px]]<br clear=all>
# Tap "Add VPN Connection..."<br clear=all>[[image:Ios-cisco-anyconnect-3.PNG|left|250px]]<br clear=all>
# Enter <code>WPUNJ</code> as the description and <code>vpn.wpunj.edu</code> as the server address. Tap Save.<br clear=all>[[image:Ios-cisco-anyconnect-4.PNG|left|250px]]<br clear=all>
# Tap the on/off switch to On to connect.<br clear=all>[[image:Ios-cisco-anyconnect-5.PNG|left|250px]]<br clear=all>
# You will be prompted to enter your WPUNJ username and password.<br clear=all>[[image:Ios-cisco-anyconnect-6.PNG|left|250px]]<br clear=all>
# To confirm that you are connected, the VPN icon will be visible on the top right corner of the screen, next to the battery indicator.<br clear=all>[[image:Ios-cisco-anyconnect-7.PNG|left|250px]]<br clear=all>
# The Cisco Anyconnect VPN app will run in the background on your iOS device until the VPN connection is terminated. To terminate the connection, return to the app and toggle the on/off switch to Off.

== Accessing files on your network shares (K and U drives) ==
It is important to understand that accessing our network storage through the webvpn is a bit different than using your office PC or laptop. There is no "drag and drop." To access and/or edit a file, it must first be downloaded locally. If your file is edited or changed, you must UPLOAD it back to the folder it resided in. If you fail to do so, all changes you made will only exist on the computer you made the changes on.

From the home tab, you must select the set of folders you wish to access. As mentioned above, folders do not show up as "K" or "U." Instead you see "My Folder," "Groups Folder" and "WPU Folders." See the circled area by clicking "Expand" below:
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Folderlist.png|center|600px]]
</div>
<li> '''My Folder''' - This is your "U Drive" which is commonly mapped on your University computer to "Documents" in Windows 7 or "My Documents" in Windows XP.
<li> '''Groups''' - This is a direct link to K:\Groups. All of your departmental folders should be in here.
<li> '''WPU-Folders''' - This is the root of the "K Drive." If you store and access all of your files from the Groups folder or your User folder, you will not need to use this option.
=== Navigating Shared and User Folders ===
Once you have chosen which set of folders you want to use, click on the link to display the list. In the example below, I have clicked on "Groups."
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Groupsfolder.png|center|600px]]
</div>
By default, the list is sorted in alphabetical order. Just like on the K drive, you can change the sorting to sort by Name, Size, Type or Date Modified by clicking on that heading. You should still have the menu on the left (Home, Web Applications, Browse Networks and AnyConnect) as well as a sequence of icons above the folder list:
[[Image:Webvpn-files-icons.png|center|600px]]
Hovering over the icons should tell you what each one does. For navigating, the important ones are:
<li>'''Level Up''' - [[Image:Webvpn-levelup.png]] This is like the back button on your web browser. This will go "up" one level in your list of folders.
<li>'''Previous & Next''' - [[Image:Webvpn-prevnext.png]] The page will only display the number of files or folders that fit on that particular page. Use these buttons to find the page containing the resource you need.

=== Opening, Downloading & Editing Files ===
Once you've found the file you want to use, it's almost as simple as clicking on the file. In most browsers, this will prompt you to open or save the document. If you only need to read the file, it is OK to go ahead and click "open." This will save the document in your temporary internet files and allow you to read the document. '''BE CAREFUL''' If you decide to edit this document, clicking "save" might just save it in your temporary internet files only to be lost at some point. It's important that, if you are going to edit the file, you '''save it to your local computer''' and then open it from there.

=== Uploading Changed, Edited or New File ===
This step would apply to:
<li> Any document you downloaded and edited
<li> New documents you would like to add to a network folder

Once you have edited your file (or have a new one), you '''must''' upload it to the server. If you do not, '''it will only reside on your local machine.''' If you have been editing a document for a decent amount of time, the WebVPN may have timed out. If this is the case, log back in and browse to the folder you wish to upload your document to. Once in that folder, click on the icon to upload files: [[Image:Webvpnupload.png]]

You should now be presented with a box to upload your file:
<br>[[Image:Webvpn-uploadfiles.png]]
<br>Click on "browse" and browse (on your local computer) to the location you saved your new or edited file. Once selected, click OK.

If this file already exists on the server, it will warn you and as you if you wish to overwrite. If you are sure you want to upload the file, click OK:<br>
[[Image:Webvpn-overwrite.png]]

<br>You should now be able to browse to, download, edit and upload files through use of the [http://www.wpunj.edu/webvpn WebVPN].

''The VPN software available on this page is for use in the United States and Canada ONLY. It is NOT to be placed on a computer system that will be subject to International Travel. Exporting this software is a Federal Crime.''

[[Category:Network Services]]
[[Category:Apple]]
[[Category:Windows]]
[[Category:Mobile]]

VPN Remote Access

2015-08-18T17:09:48Z

Waseke: /* Microsoft Windows */

== Introduction ==

William Paterson University provides a VPN option for remote access into its computing and network environment. VPN access is available for faculty and staff only.

VPN stands for Virtual Private Network. A VPN allows you to use the ISP (Internet Service Provider) of your choice and connect to WPUNJ using services normally restricted to campus usage. It does this by providing a "Virtual" network connection to WPUNJ. That is, even though you are connected to your ISP, it appears that you are actually connecting from WPUNJ. Providing that you have a fast enough connection to the University's network through an Internet service provider you can access any data and applications the same way you do from your office at the University.

===When should you use a VPN Connection?===

The VPN connection should be used when you need to connect to a protected/firewalled WPUNJ network services. These include but are not limited to:
<ul>
<li>Logging into the administrative systems
<li>Connecting remotely to some of the University's Library resources
<li>Retrieving E-Mail Using WPUNJ Discussion Groups</ul>

When connecting to unrestricted services, such as browsing the Web, you should use only your ISP connection and not the VPN connection. VPN is only required for access to protected services at WPUNJ.

== Usage Instructions ==

Download the required software through WP Connect from the "Employee" tab, and under the "Information Technology" window frame. The VPN does not replace your ISP connectivity, it is intended only so your can access secure resources.

The VPN server authenticates using Windows/Email usernames and passwords ONLY. Faculty and staff users must have a valid WPUNJ Windows/Email account to use the VPN services.

The steps to sign-on to [http://www.wpunj.edu/webvpn WebVPN] and use are as follows:

<OL>

<LI> Simply navigate to [https://webvpn.wpunj.edu/+CSCOE+/logon.html Web VPN] and sign in with your university credentials.

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:VPN1.PNG|center|500px]]
</div>

<LI> Click Login.
<LI> Once your university credentials are verified, you will be taken to the new user interface for the VPN. The Home Tab will be the default view for your VPN session. From this home Tab, you will be able to [[#Accessing files on your network shares (K and U drives) |view your U-Drive, K-Drive,]] as well as have direct links to both the [http://www.wpunj.edu university's home page] and the [http://www.wpunj.edu/library Library's home page]. Don't be alarmed if you don't see the words "U-drive" or "K-drive". They are simple named differently. Also, if you edit a file you will have to save it on your local drive and upload the way you would upload an e-mail attachment, drag and drop or direct saving to the network drive is not available.
<UL><UL><UL>
<LI> '''My Folder''' represents your User folder, or your U-Drive.
<LI> '''WPU Folders''' represents the K-Drive.
</UL></UL></UL>

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:VPN2.PNG|center|500px]]
</div>

<LI> Don't forget to '''LOG OFF''' after you have completed your VPN session.
</OL>

=== Microsoft Windows ===

Download the Windows VPN client from the [http://wpconnect.wpunj.edu/cp/home/loginf WPCONNECT] portal. From the "Employee" tab, and under the "Information Technology" window frame you will see a link named "Web VPN". Click on it.

Install the AynConnect VPN Client

<ul>
<li>Once the above link is selected a new web page will open up asking for your WPU user account and password.

<div class="toccolours mw-collapsible mw-collapsed" style="width:345px">
[[Image:Uavpn-login-ssl-345w.gif|center|345px]]
</div>

<li>Once you enter this information the portal web page will automatically start the AnyConnect client installation. During the installation you may see a security alert popup bar (?) asking to run an add-on. At this point you can either click on the "skip" link as shown below or let the time counter time-out by itself and continue with the installation.

<div class="toccolours mw-collapsible mw-collapsed" style="width:550px">
[[Image:Uavpn-message-550w.gif|center|550px]]
</div>

<li>At completion of the installation you will see a "Connection established" on your brrowser window as shown below. Now your VPN client is fully installed and running. Just close your browser.

<div class="toccolours mw-collapsible mw-collapsed" style="width:480px">
[[Image:Uavpn-complete-480w.gif|center|480px]]
</div>

<li>To disconnect the VPN client simply right click on the VPN icon on the right side of your task bar (it looks like a lock) and click on the 'Disconnect" button.

<div class="toccolours mw-collapsible mw-collapsed" style="width:75px">
[[Image:Uavpn-lock-75w.jpg|center|75px]]
</div>

<li>To reconnect click on the start windows button at the left bottom of your task bar and select "All Programs". There you will find a "Cisco" folder with the Anyconnect VPN program icon. Click on the icon to launch the AnyConnect VPN client.

<li>Once launched you will be asked to enter your WPU user account and password. Please do so. If the "Connect to:" field is empty please enter vpn.wpunj.edu. That is the address of the VPN server. Now click on the "Connect' button to run the AnyConnect VPN client.

<div class="toccolours mw-collapsible mw-collapsed" style="width:330x">
[[Image:Uavpn-login-330w.jpg|center|330px]]
</div>

''Note'': The Cisco VPN Client will be minimized to the task bar, the icon looks like a lock. To disconnect, right click on the icon for the VPN client and select disconnect.

For technical support contact [https://help.wpunj.edu/helpdesk/ Help Desk Request]

</ul>

=== Mac OS X (10.7 or later) ===
'''If you are using a university supplied MacBook or MacBook Pro you should skip to step 6.'''

1) Log into WPConnect. Go to the Employee Tab and select "Download Universal VPN Software. You will be prompted to log in. DO so.

2) Once logged in click on the "any connect" button on the left of the page

[[File:WebVPN1.png]]

3) Click on "start AnyConnect"

[[File:WebVPN2.png]]

4) Wait for the installation to fail. When it does click on the "Mac OS X 10.4 +(intel)" link

[[File:WebVPN4.png]]

5) it will download a file to your designated download location. This is usually your downloads folder but you may have changed it to somewhere else. Locate the file "vpnsetup.dmg" and double click on it. It will mount a disk image on your desktop.

[[File:Client_VPN1.png]]

6) Before you can run the installer package, you should temporarily disable [http://en.wikipedia.org/wiki/Gatekeeper_(OS_X) Gatekeeper]. [http://kb.wordpress.depauw.edu/?page_id=3195 Refer to these instructions]. Once complete, run the installer in the disk image. It will create a folder in your Applications folder named "Cisco".

[[File:Client_VPN2.png]]

7) In that folder you will see an application named "Cisco Any Connect VPN Client". Double click on it.

[[File:Client_VPN3.png]]

8) when the program launches you will see a connect window. In the space next to "Connect to" type "vpn.wpunj.edu" and click "connect"

[[File:Client_VPN4.png]]

9) If the software can reach the university authentication server you will be asked for your university login credentials. Enter them and click the "connect" button.

[[File:Client_VPN5.png]]

You are now connected to the university network.
'''Disclaimer:'''

William Paterson University is not responsible for any software/hardware failures due to the installation of the VPN software provided by Cisco.

===iOS Devices (iPad, iPhone)===
iPad and iPhone have the ability to connect to the on campus network via VPN. Some helpful tips:
* VPN connections are only possible from off campus
* Your iOS device must be connected to the Internet via wi-fi or cellular data.
* The below screen captures were created on an iPhone. The interface looks similar on an iPad.

# Search for "cisco anyconnect" on the App Store and download the app.<br clear=all>[[image:Ios-cisco-anyconnect-1.PNG|left|250px]]<br clear=all>
# When first launching the application, Cisco Anyconnect will display this prompt. Tap OK.<br clear=all>[[image:Ios-cisco-anyconnect-2.PNG|left|250px]]<br clear=all>
# Tap "Add VPN Connection..."<br clear=all>[[image:Ios-cisco-anyconnect-3.PNG|left|250px]]<br clear=all>
# Enter <code>WPUNJ</code> as the description and <code>vpn.wpunj.edu</code> as the server address. Tap Save.<br clear=all>[[image:Ios-cisco-anyconnect-4.PNG|left|250px]]<br clear=all>
# Tap the on/off switch to On to connect.<br clear=all>[[image:Ios-cisco-anyconnect-5.PNG|left|250px]]<br clear=all>
# You will be prompted to enter your WPUNJ username and password.<br clear=all>[[image:Ios-cisco-anyconnect-6.PNG|left|250px]]<br clear=all>
# To confirm that you are connected, the VPN icon will be visible on the top right corner of the screen, next to the battery indicator.<br clear=all>[[image:Ios-cisco-anyconnect-7.PNG|left|250px]]<br clear=all>
# The Cisco Anyconnect VPN app will run in the background on your iOS device until the VPN connection is terminated. To terminate the connection, return to the app and toggle the on/off switch to Off.

== Accessing files on your network shares (K and U drives) ==
It is important to understand that accessing our network storage through the webvpn is a bit different than using your office PC or laptop. There is no "drag and drop." To access and/or edit a file, it must first be downloaded locally. If your file is edited or changed, you must UPLOAD it back to the folder it resided in. If you fail to do so, all changes you made will only exist on the computer you made the changes on.

From the home tab, you must select the set of folders you wish to access. As mentioned above, folders do not show up as "K" or "U." Instead you see "My Folder," "Groups Folder" and "WPU Folders." See the circled area by clicking "Expand" below:
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Folderlist.png|center|600px]]
</div>
<li> '''My Folder''' - This is your "U Drive" which is commonly mapped on your University computer to "Documents" in Windows 7 or "My Documents" in Windows XP.
<li> '''Groups''' - This is a direct link to K:\Groups. All of your departmental folders should be in here.
<li> '''WPU-Folders''' - This is the root of the "K Drive." If you store and access all of your files from the Groups folder or your User folder, you will not need to use this option.
=== Navigating Shared and User Folders ===
Once you have chosen which set of folders you want to use, click on the link to display the list. In the example below, I have clicked on "Groups."
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Groupsfolder.png|center|600px]]
</div>
By default, the list is sorted in alphabetical order. Just like on the K drive, you can change the sorting to sort by Name, Size, Type or Date Modified by clicking on that heading. You should still have the menu on the left (Home, Web Applications, Browse Networks and AnyConnect) as well as a sequence of icons above the folder list:
[[Image:Webvpn-files-icons.png|center|600px]]
Hovering over the icons should tell you what each one does. For navigating, the important ones are:
<li>'''Level Up''' - [[Image:Webvpn-levelup.png]] This is like the back button on your web browser. This will go "up" one level in your list of folders.
<li>'''Previous & Next''' - [[Image:Webvpn-prevnext.png]] The page will only display the number of files or folders that fit on that particular page. Use these buttons to find the page containing the resource you need.

=== Opening, Downloading & Editing Files ===
Once you've found the file you want to use, it's almost as simple as clicking on the file. In most browsers, this will prompt you to open or save the document. If you only need to read the file, it is OK to go ahead and click "open." This will save the document in your temporary internet files and allow you to read the document. '''BE CAREFUL''' If you decide to edit this document, clicking "save" might just save it in your temporary internet files only to be lost at some point. It's important that, if you are going to edit the file, you '''save it to your local computer''' and then open it from there.

=== Uploading Changed, Edited or New File ===
This step would apply to:
<li> Any document you downloaded and edited
<li> New documents you would like to add to a network folder

Once you have edited your file (or have a new one), you '''must''' upload it to the server. If you do not, '''it will only reside on your local machine.''' If you have been editing a document for a decent amount of time, the WebVPN may have timed out. If this is the case, log back in and browse to the folder you wish to upload your document to. Once in that folder, click on the icon to upload files: [[Image:Webvpnupload.png]]

You should now be presented with a box to upload your file:
<br>[[Image:Webvpn-uploadfiles.png]]
<br>Click on "browse" and browse (on your local computer) to the location you saved your new or edited file. Once selected, click OK.

If this file already exists on the server, it will warn you and as you if you wish to overwrite. If you are sure you want to upload the file, click OK:<br>
[[Image:Webvpn-overwrite.png]]

<br>You should now be able to browse to, download, edit and upload files through use of the [http://www.wpunj.edu/webvpn WebVPN].

''The VPN software available on this page is for use in the United States and Canada ONLY. It is NOT to be placed on a computer system that will be subject to International Travel. Exporting this software is a Federal Crime.''

[[Category:Network Services]]
[[Category:Apple]]
[[Category:Windows]]
[[Category:Mobile]]

VPN Remote Access

2015-08-18T17:02:17Z

Waseke: /* Usage Instructions */

== Introduction ==

William Paterson University provides a VPN option for remote access into its computing and network environment. VPN access is available for faculty and staff only.

VPN stands for Virtual Private Network. A VPN allows you to use the ISP (Internet Service Provider) of your choice and connect to WPUNJ using services normally restricted to campus usage. It does this by providing a "Virtual" network connection to WPUNJ. That is, even though you are connected to your ISP, it appears that you are actually connecting from WPUNJ. Providing that you have a fast enough connection to the University's network through an Internet service provider you can access any data and applications the same way you do from your office at the University.

===When should you use a VPN Connection?===

The VPN connection should be used when you need to connect to a protected/firewalled WPUNJ network services. These include but are not limited to:
<ul>
<li>Logging into the administrative systems
<li>Connecting remotely to some of the University's Library resources
<li>Retrieving E-Mail Using WPUNJ Discussion Groups</ul>

When connecting to unrestricted services, such as browsing the Web, you should use only your ISP connection and not the VPN connection. VPN is only required for access to protected services at WPUNJ.

== Usage Instructions ==

Download the required software through WP Connect from the "Employee" tab, and under the "Information Technology" window frame. The VPN does not replace your ISP connectivity, it is intended only so your can access secure resources.

The VPN server authenticates using Windows/Email usernames and passwords ONLY. Faculty and staff users must have a valid WPUNJ Windows/Email account to use the VPN services.

The steps to sign-on to [http://www.wpunj.edu/webvpn WebVPN] and use are as follows:

<OL>

<LI> Simply navigate to [https://webvpn.wpunj.edu/+CSCOE+/logon.html Web VPN] and sign in with your university credentials.

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:VPN1.PNG|center|500px]]
</div>

<LI> Click Login.
<LI> Once your university credentials are verified, you will be taken to the new user interface for the VPN. The Home Tab will be the default view for your VPN session. From this home Tab, you will be able to [[#Accessing files on your network shares (K and U drives) |view your U-Drive, K-Drive,]] as well as have direct links to both the [http://www.wpunj.edu university's home page] and the [http://www.wpunj.edu/library Library's home page]. Don't be alarmed if you don't see the words "U-drive" or "K-drive". They are simple named differently. Also, if you edit a file you will have to save it on your local drive and upload the way you would upload an e-mail attachment, drag and drop or direct saving to the network drive is not available.
<UL><UL><UL>
<LI> '''My Folder''' represents your User folder, or your U-Drive.
<LI> '''WPU Folders''' represents the K-Drive.
</UL></UL></UL>

<div class="toccolours mw-collapsible mw-collapsed" style="width:500px">
[[Image:VPN2.PNG|center|500px]]
</div>

<LI> Don't forget to '''LOG OFF''' after you have completed your VPN session.
</OL>

=== Microsoft Windows ===

Download the Windows VPN client from the [http://wpconnect.wpunj.edu/cp/home/loginf WPCONNECT] portal. From the "Employee" tab, and under the "Available Applications" window frame you will see a link named "Download the Universal VPN Software". Click on it.

Install the AynConnect VPN Client

<ul>
<li>Once the above link is selected a new web page will open up asking for your WPU user account and password.

<div class="toccolours mw-collapsible mw-collapsed" style="width:345px">
[[Image:Uavpn-login-ssl-345w.gif|center|345px]]
</div>

<li>Once you enter this information the portal web page will automatically start the AnyConnect client installation. During the installation you may see a security alert popup bar (?) asking to run an add-on. At this point you can either click on the "skip" link as shown below or let the time counter time-out by itself and continue with the installation.

<div class="toccolours mw-collapsible mw-collapsed" style="width:550px">
[[Image:Uavpn-message-550w.gif|center|550px]]
</div>

<li>At completion of the installation you will see a "Connection established" on your brrowser window as shown below. Now your VPN client is fully installed and running. Just close your browser.

<div class="toccolours mw-collapsible mw-collapsed" style="width:480px">
[[Image:Uavpn-complete-480w.gif|center|480px]]
</div>

<li>To disconnect the VPN client simply right click on the VPN icon on the right side of your task bar (it looks like a lock) and click on the 'Disconnect" button.

<div class="toccolours mw-collapsible mw-collapsed" style="width:75px">
[[Image:Uavpn-lock-75w.jpg|center|75px]]
</div>

<li>To reconnect click on the start windows button at the left bottom of your task bar and select "All Programs". There you will find a "Cisco" folder with the Anyconnect VPN program icon. Click on the icon to launch the AnyConnect VPN client.

<li>Once launched you will be asked to enter your WPU user account and password. Please do so. If the "Connect to:" field is empty please enter vpn.wpunj.edu. That is the address of the VPN server. Now click on the "Connect' button to run the AnyConnect VPN client.

<div class="toccolours mw-collapsible mw-collapsed" style="width:330x">
[[Image:Uavpn-login-330w.jpg|center|330px]]
</div>

''Note'': The Cisco VPN Client will be minimized to the task bar, the icon looks like a lock. To disconnect, right click on the icon for the VPN client and select disconnect.

For technical support contact [https://help.wpunj.edu/helpdesk/ Help Desk Request]

</ul>

=== Mac OS X (10.7 or later) ===
'''If you are using a university supplied MacBook or MacBook Pro you should skip to step 6.'''

1) Log into WPConnect. Go to the Employee Tab and select "Download Universal VPN Software. You will be prompted to log in. DO so.

2) Once logged in click on the "any connect" button on the left of the page

[[File:WebVPN1.png]]

3) Click on "start AnyConnect"

[[File:WebVPN2.png]]

4) Wait for the installation to fail. When it does click on the "Mac OS X 10.4 +(intel)" link

[[File:WebVPN4.png]]

5) it will download a file to your designated download location. This is usually your downloads folder but you may have changed it to somewhere else. Locate the file "vpnsetup.dmg" and double click on it. It will mount a disk image on your desktop.

[[File:Client_VPN1.png]]

6) Before you can run the installer package, you should temporarily disable [http://en.wikipedia.org/wiki/Gatekeeper_(OS_X) Gatekeeper]. [http://kb.wordpress.depauw.edu/?page_id=3195 Refer to these instructions]. Once complete, run the installer in the disk image. It will create a folder in your Applications folder named "Cisco".

[[File:Client_VPN2.png]]

7) In that folder you will see an application named "Cisco Any Connect VPN Client". Double click on it.

[[File:Client_VPN3.png]]

8) when the program launches you will see a connect window. In the space next to "Connect to" type "vpn.wpunj.edu" and click "connect"

[[File:Client_VPN4.png]]

9) If the software can reach the university authentication server you will be asked for your university login credentials. Enter them and click the "connect" button.

[[File:Client_VPN5.png]]

You are now connected to the university network.
'''Disclaimer:'''

William Paterson University is not responsible for any software/hardware failures due to the installation of the VPN software provided by Cisco.

===iOS Devices (iPad, iPhone)===
iPad and iPhone have the ability to connect to the on campus network via VPN. Some helpful tips:
* VPN connections are only possible from off campus
* Your iOS device must be connected to the Internet via wi-fi or cellular data.
* The below screen captures were created on an iPhone. The interface looks similar on an iPad.

# Search for "cisco anyconnect" on the App Store and download the app.<br clear=all>[[image:Ios-cisco-anyconnect-1.PNG|left|250px]]<br clear=all>
# When first launching the application, Cisco Anyconnect will display this prompt. Tap OK.<br clear=all>[[image:Ios-cisco-anyconnect-2.PNG|left|250px]]<br clear=all>
# Tap "Add VPN Connection..."<br clear=all>[[image:Ios-cisco-anyconnect-3.PNG|left|250px]]<br clear=all>
# Enter <code>WPUNJ</code> as the description and <code>vpn.wpunj.edu</code> as the server address. Tap Save.<br clear=all>[[image:Ios-cisco-anyconnect-4.PNG|left|250px]]<br clear=all>
# Tap the on/off switch to On to connect.<br clear=all>[[image:Ios-cisco-anyconnect-5.PNG|left|250px]]<br clear=all>
# You will be prompted to enter your WPUNJ username and password.<br clear=all>[[image:Ios-cisco-anyconnect-6.PNG|left|250px]]<br clear=all>
# To confirm that you are connected, the VPN icon will be visible on the top right corner of the screen, next to the battery indicator.<br clear=all>[[image:Ios-cisco-anyconnect-7.PNG|left|250px]]<br clear=all>
# The Cisco Anyconnect VPN app will run in the background on your iOS device until the VPN connection is terminated. To terminate the connection, return to the app and toggle the on/off switch to Off.

== Accessing files on your network shares (K and U drives) ==
It is important to understand that accessing our network storage through the webvpn is a bit different than using your office PC or laptop. There is no "drag and drop." To access and/or edit a file, it must first be downloaded locally. If your file is edited or changed, you must UPLOAD it back to the folder it resided in. If you fail to do so, all changes you made will only exist on the computer you made the changes on.

From the home tab, you must select the set of folders you wish to access. As mentioned above, folders do not show up as "K" or "U." Instead you see "My Folder," "Groups Folder" and "WPU Folders." See the circled area by clicking "Expand" below:
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Folderlist.png|center|600px]]
</div>
<li> '''My Folder''' - This is your "U Drive" which is commonly mapped on your University computer to "Documents" in Windows 7 or "My Documents" in Windows XP.
<li> '''Groups''' - This is a direct link to K:\Groups. All of your departmental folders should be in here.
<li> '''WPU-Folders''' - This is the root of the "K Drive." If you store and access all of your files from the Groups folder or your User folder, you will not need to use this option.
=== Navigating Shared and User Folders ===
Once you have chosen which set of folders you want to use, click on the link to display the list. In the example below, I have clicked on "Groups."
<li><div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:Groupsfolder.png|center|600px]]
</div>
By default, the list is sorted in alphabetical order. Just like on the K drive, you can change the sorting to sort by Name, Size, Type or Date Modified by clicking on that heading. You should still have the menu on the left (Home, Web Applications, Browse Networks and AnyConnect) as well as a sequence of icons above the folder list:
[[Image:Webvpn-files-icons.png|center|600px]]
Hovering over the icons should tell you what each one does. For navigating, the important ones are:
<li>'''Level Up''' - [[Image:Webvpn-levelup.png]] This is like the back button on your web browser. This will go "up" one level in your list of folders.
<li>'''Previous & Next''' - [[Image:Webvpn-prevnext.png]] The page will only display the number of files or folders that fit on that particular page. Use these buttons to find the page containing the resource you need.

=== Opening, Downloading & Editing Files ===
Once you've found the file you want to use, it's almost as simple as clicking on the file. In most browsers, this will prompt you to open or save the document. If you only need to read the file, it is OK to go ahead and click "open." This will save the document in your temporary internet files and allow you to read the document. '''BE CAREFUL''' If you decide to edit this document, clicking "save" might just save it in your temporary internet files only to be lost at some point. It's important that, if you are going to edit the file, you '''save it to your local computer''' and then open it from there.

=== Uploading Changed, Edited or New File ===
This step would apply to:
<li> Any document you downloaded and edited
<li> New documents you would like to add to a network folder

Once you have edited your file (or have a new one), you '''must''' upload it to the server. If you do not, '''it will only reside on your local machine.''' If you have been editing a document for a decent amount of time, the WebVPN may have timed out. If this is the case, log back in and browse to the folder you wish to upload your document to. Once in that folder, click on the icon to upload files: [[Image:Webvpnupload.png]]

You should now be presented with a box to upload your file:
<br>[[Image:Webvpn-uploadfiles.png]]
<br>Click on "browse" and browse (on your local computer) to the location you saved your new or edited file. Once selected, click OK.

If this file already exists on the server, it will warn you and as you if you wish to overwrite. If you are sure you want to upload the file, click OK:<br>
[[Image:Webvpn-overwrite.png]]

<br>You should now be able to browse to, download, edit and upload files through use of the [http://www.wpunj.edu/webvpn WebVPN].

''The VPN software available on this page is for use in the United States and Canada ONLY. It is NOT to be placed on a computer system that will be subject to International Travel. Exporting this software is a Federal Crime.''

[[Category:Network Services]]
[[Category:Apple]]
[[Category:Windows]]
[[Category:Mobile]]

New Faculty Technology Orientation

2015-08-18T13:54:38Z

Waseke: /* Laptop Reservation */

== Introduction – How this service can help ==

This documents provides a directory of services designed to address the needs of
faculty who are new to the campus. The information below is provided by personnel throughout the campus, but this resource is maintained by Robert Harris, who encourages any form of feedback:<br>
Cheng Library 120h - [mailto:harrisr@wpunj.edu harrisr@wpunj.edu] - 973.720.2451

<p> </p>

== Getting Support ==

To obtain any form of technology support please '''[http://www.wpunj.edu/helpdesk/ file a ticket with the Online Help Desk]'''. Tickets are routed to the appropriate technologist who will reach out to you as soon as possible. Support on the help desk is transparent; users will know who is working on their issue, will be able to follow the progress of the ticket, will be able to communicate with the tech along the way.

To access the '''Online Help Desk''' please point your browser to: '''[http://www.wpunj.edu/helpdesk/ http://www.wpunj.edu/helpdesk/]'''

<ul>
<li><i>Illustration, Sample of a password request form</i>

<div class="toccolours mw-collapsible mw-collapsed" style="width:525px">
[[Image:Sample-help-request-email-0813-525.png|center|525px]]
</li></div></ul>

<p> </p>

== Audio Visual Design and Production ==

'''[http://www.wpunj.edu/irt/bp-service/index.dot Broadcast and Production Services]''' assists in the design, creation and operation of audio and video systems and facilities for the William Paterson University community. Under its four service areas, Audio Operations, Film & Video Operations, Cable Television Operations, and Video Conferencing & Satellite Operations, the staff provides professional expertise and service to support the academic programs across campus. BPS is a unit within [http://www.wpunj.edu/irt/ Instruction and Research Technology]

To access information about Audio Visual Design and Production point your browser to this page:
[http://www.wpunj.edu/irt/bp-service/index.dot '''http://www.wpunj.edu/irt/bp-service/index.dot''']

<p> </p>

== Banner/WPConnect ==

'''WPconnect''' is the university’s portal. It serves as a centralized method of access to various university information and online services including email, Self-Service Banner, and other WPUNJ applications.

'''Banner''' is the university’s central information system. It consists of various modules including:
<ul><li>Faculty and Advisor Self-Service (example of services: Course Offerings, Class Rosters, Grade Entry, Student/Advisee Information)</li>
<li>Finance Self-Service (Requisition Entry and Approvals, Budget Information)</li>
<li>Employee Self-Service (Pay Information, Time Balances)</li></ul>

'''To access WPConnect''' point your web browser to:
'''[http://wpconnect.wpunj.edu http://WPConnect.wpunj.edu]''' and enter your university credentials.

<ul><li><i>Illustration, WPConnect Login</i>
<div class="toccolours mw-collapsible mw-collapsed" style="width:625px">
[[Image:Wpconnect-login-0813-625.png|center|625px]]
</div></li>

''IN DEVELOPMENT''
<h4>Course Offerings module</h4>
<h4>Attendance Report</h4>
<h4>Final Grade</h4>

<p> </p>

== Blackboard, the learning management system ==

To access Blackboard point your web browser to:
'''[https://bb.wpunj.edu/ https://bb.wpunj.edu/]'''

<ul>
<li><i>Illustration, Blackboard Learn Login page</i> (08-2103)
<div class="toccolours mw-collapsible mw-collapsed" style="width:530px">
[[Image:Bb-learn-login-0813-530.png|center|530px]]
</div></li></ul>

Blackboard allows faculty to post documents, audio, and video, and collaborate online. Over three quarters of all sections offered in any given semester feature Blackboard hosted content.

Faculty can use Blackboard as an adjunct to traditional courses, in totally online courses, and in courses that feature a hybrid of online and traditional formats. [http://www.wpunj.edu/dotAsset/195e4a25-cf3a-4c53-901b-1b25d426ab77.pdf '''University Policy On Online And Hybrid/blended Courses]'''

<h4>[https://itwiki.wpunj.edu/index.php/Category:Blackboard_-_Faculty Faculty Support]</h4 >

<h4>[https://itwiki.wpunj.edu/index.php/Category:Blackboard_-_FacultyFAQ Frequently Asked Questions]</h4 >

'''Teaching with Blackboard'''
All faculty should be enrolled in the Teaching with Blackboard course and will find it in their "Courses you are taking" module. The course is a good way to get started and can serve as a resource even for instructors who've worked with Blackboard for some time. This tool is especially handly for faculty who've used Blackboard at other institutions, as we may be using tools and employing standard practices which differ somewhat from what might be found elsewhere.

<ul>
<li><i>Illustration, Teaching with Blackboard Course site</i> (08-2103)
<div class="toccolours mw-collapsible mw-collapsed" style="width:700px">
[[Image:Teaching-w-bb-700.png|center|700px]]
</div></li></ul>

<h4>Blackboard Mobile</h4>

'''Introduction'''

Blackboard Mobile Learn takes interactive teaching and learning to the mobile device, giving students and teachers instant access to their courses, content, and communities anywhere.

'''Getting Started''':
Simply download the application and install your device. The Blackboard Mobile Learn application can be downloaded from the following places:<ul>
<li>Android Market (find on your device)</li>
<li>[http://appworld.blackberry.com/webstore/content/11214/?countrycode=US BlackBerry App World]</li>
<li>[https://itunes.apple.com/us/app/blackboard-mobile-learn-for/id376413870?mt=8 iTunes App Store for iPad]</li>
<li>[https://itunes.apple.com/us/app/blackboard-mobile-learn-for/id376413870?mt=8 iTunes App Store for iPhone and iPod Touch]</li>
<li>[https://developer.palm.com/appredirect/?packageid=com.blackboard.app.mobilelearn Palm webOS Store]</li>
</ul>

After launching the app on your device, search for "William Paterson University" and enter your university username and password to securely login and begin accessing your Blackboard courses.

[http://www.youtube.com/watch?v=NZuMOdHad2Y Select this link for a quick introduction] to the features of Blackboard Mobile Learn for iPad.

[http://www.blackboard.com/Platforms/Mobile/Resources/Demos.aspx Select this link to access tutorials] for other devices.

<p> </p>

== Center for Teaching & Learning with Technology ==

The Center for Teaching and Learning Technology (CTLT), located in room 120k of the Cheng Library, is focused on providing dynamic consultation in pedagogy and technology and offering instructional design and development services for faculty members at William Paterson University.

To access the CTLT page, which includes links to Roundtable descriptions and schedules, point your browser to: '''[http://www.wpunj.edu/irt/ctlt/ http://www.wpunj.edu/irt/ctlt/]'''

Our aim is to help the university community integrate technology with teaching and learning. Walk-in support is welcome, and during the Fall semester of 2013 we are offering roundtable sessions every Tuesday, Wednesday and Thursday.

<ul><li><i>Illustration, Roundtable offerings, Fall 2013 </i>
<div class="toccolours mw-collapsible mw-collapsed" style="width:650px">
[[Image:Ctlt-rt-0813-650.png|center|650px]]
</div></li>

<h4>[http://www.wpunj.edu/irt/ctlt/roundtables/descriptions.dot Roundtable Descriptions]</h4>
<h4>[http://www.wpunj.edu/irt/ctlt/roundtables/calendar.dot Roundtable Calendar]</h4>

<p> </p>

== David and Lorraine Cheng Library ==

To access the Cheng Library point your browser here: '''[http://www.wpunj.edu/library/ http://www.wpunj.edu/library/]'''

'''Mission'''
The David and Lorraine Cheng Library is the academic information center of William Paterson University. The Library advances the University's mission of promoting student success, academic excellence, and community outreach and upholds its values of diversity and equity. To further this mission, the Library seeks to acquire, organize and provide access to scholarly materials in traditional and emergent media, to support the educational programs of the University, to assist and instruct in the use of information resources, to provide a balanced and diverse collection, and to offer the broadest possible access to information wherever available. The Library also collects, organizes and preserves selected documents and artifacts pertaining to the history of the University. The Library staff is dedicated to the world of learning and is committed to continued personal and professional growth. The staff participates widely in campus life and governance and actively collaborates with the teaching faculty and other staff to advance the University's mission. The Library promotes inquiry in an intellectually open atmosphere and resists all efforts at censorship.

<h4>[http://www.wpunj.edu/library/a2z.dot A to Z Directory]</h4>
<h4>[http://www.wpunj.edu/library/reserves.dot#fac-submit Course Reserves for Print, Media, Electronic Resources]</h4>
<h4>[https://wpunj.illiad.oclc.org/illiad/ Interlibrary Loan]</h4>
<h4>[http://www.wpunj.edu/library/library-resources-services/library-resources-for-faculty--staff.dot Library resources for faculty and staff]</h4>
<h4>[http://www.wpunj.edu/library/ra.dot Remote access]</h4>
<h4>[http://guides.wpunj.edu/ Resource Guides by Subject]</h4>
<h4>[https://liberty.wpunj.edu/library/workshops/library-workshops.cfm Workshops] and [http://www.wpunj.edu/library/usered/tutorials.dot Tutorials]</h4>

<p> </p>

== Announcements – Campus wide ==

To access University announcements point your browser here: '''[http://www.wpunj.edu/announcements/ http://www.wpunj.edu/announcements/]'''

Announcements are divided into six categories: Academics, Student Services and Resources, Entertainment, Workshops and Conferences, University Business, and Community. Special alerts are also posted to the Announcements page.

<p> </p>

== Collaborate – Web conferencing ==

Blackboard Collaborate is a erb conferencing tool available for teaching, hosting meetings, and holding office hours.

To access the instructional site for Collaborate web conferencing point your web browser to: [http://www.wpunj.edu/bb/collaborate/collaborate-learn.dot http://www.wpunj.edu/bb/collaborate/collaborate-learn.dot]

<h4>Support Links</h4>
<ul>
<li>[[media:BBC_TUTEE_orientation.pdf|An overview of the major features of Blackboard Collaborate]]
<li>[http://www.wpunj.edu/bb/collaborate/initiate-session.pdf Initiate a Collaborate Session] <i>pdf</i></li>
<li>[http://library.blackboard.com/ref/8186b6cd-7e8e-46f9-9551-74ccf99d6fdb/index.htm Essentials for Moderators]</li>
<li>[http://library.blackboard.com/ref/827599f8-66fa-4e59-b6fb-10308c13e796/index.htm Essentials for Participants]</li>
<li>[http://www.blackboard.com/Platforms/Collaborate/Services/On-Demand-Learning-Center.aspx Collaborate On Demand Learning Center]</li>
</ul>

<h4>Collaborate features</h4>

<ul><li><i>Illustration, Collaborate Features </i>
<div class="toccolours mw-collapsible mw-collapsed" style="width:610px">
[[Image:Collaborate-features-0813-610.png|center|610px]]
</div></li>

<p> </p>

== Emergency Services ==

To access a full listing of emergency services point your web broswer to '''[http://www.wpunj.edu/telecomm/emergency-notification-information-/ Emergency Services]'''

In case of fire, call university police, at '''extension 2300''' all 911 calls from a campus phone are directed to university police

The President of the University may cancel classes due to weather conditions or other campus emergencies. The Office of Telecommunications is responsible for issuing those announcements at the direction of the President or his designee. '''Weather Emergency Number 973-720-2475 '''

<p> </p>

== (Online) Help Desk ==

To obtain any form of technology support please '''[http://www.wpunj.edu/helpdesk/ file a ticket with the Online Help Desk]'''. Tickets are routed to the appropriate technologist who will reach out to you as soon as possible. Support on the help desk is transparent; users will know who is working on their issue, will be able to follow the progress of the ticket, will be able to communicate with the tech along the way.

To access the '''Online Help Desk''' please point your browser to: '''[http://www.wpunj.edu/helpdesk/ http://www.wpunj.edu/helpdesk/]'''

<ul>
<li><i>Illustration, Sample of a password request form</i>

<div class="toccolours mw-collapsible mw-collapsed" style="width:525px">
[[Image:Sample-help-request-email-0813-525.png|center|525px]]
</li></div></ul>

<p> </p>

== Help documents – IT Wiki ==

To access the WPUNJ IT Wiki please point your web browser to: [https://itwiki.wpunj.edu/ https://www.wpunj.edu/itwiki/]

The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots and pictures to illustrate instructions.

<ul>
<li><i>Illustration, Articles Menu</i> (08-2013)

<div class="toccolours mw-collapsible mw-collapsed" style="width:400px">
[[Image:Wiki-articles-0813-400.jpg|center|400px]]

</div></li>

<p> </p>

<li><i>Illlustration, Links Menu</i> (08-2013)

<div class="toccolours mw-collapsible mw-collapsed" style="width:450px">
[[Image:Wiki-links-0813-450.jpg‎|center|450px]]
</div></li></ul>

<p> </p>

== IT Policies ==

To access the full listing of IT Polcies please point your web browser to '''[http://www.wpunj.edu/it/policies/index.dot IT Policies]'''

The IT Policies govern the use of William Paterson University information technology services and resources by all faculty, staff, students and other authorized users.

<ul>
<li><i>Illustration, IT Policies Introduction</i> (08-2013)
<div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:It-policies-0813-600.png|center|600px]]
</div></li></ul>

<p> </p>

== Laptop Reservation ==

Laptops are available to borrowed in multiple locations across campus, both for individual student use and for classroom use (on faculty request). Policies differ by area, and to access the Laptops for Classroom and Student Use please point your web browser to: '''[http://www.wpunj.edu/irt/laptops/index.dot http://www.wpunj.edu/irt/laptops/index.dot]'''

<table width="40%">
<tr><td>Laptops for '''Classroom''' Use:</td></tr>
<tr> To reserve a laptop, please submit a WebHelpDesk Request at '''[http://www.wpunj.edu/help http://www.wpunj.edu/help]''' </tr>
<tr><td>[http://www.wpunj.edu/help '''Atrium 120''' (maximum 20)]</td></tr>
<tr><td>[http://www.wpunj.edu/help '''Hobart 116''' (maximum 24)]</td></tr>
<tr><td>[http://www.wpunj.edu/help '''Science 3054''' (maximum 20)]</td></tr>
<tr><td>[http://www.wpunj.edu/help '''Valley 1040''' (maximum 36)]</td></tr>
<tr><td> </td></tr>
<tr><td>Laptops for '''Student''' Use:</td></tr>
<tr><td>[http://www.wpunj.edu/library/technology/wireless.dot '''Media Services''' (Cheng Library, 1st floor)]</td></tr>
<tr><td>[http://www.wpunj.edu/irt/laptops/laptoplounge.dot '''Science Laptop Lounge''' (Science 3054)]</td></tr>
</table>

<p> </p>

== Media Services ==

To access Media Services please point your web browser to: [http://www.wpunj.edu/irt/media-services/index.dot '''http://www.wpunj.edu/irt/media-services/index.dot''']

Media Services is located on the first floor of the David and Lorraine Cheng Library with satellite offices in Science East 3054, Valley Road 16, and Hobart Hall 116. IRT supports the instructional and research needs of WPUNJ faculty, staff and students. Media Services acquires, maintains and provides access to audio visual materials and accompanying equipment that represents all academic disciplines. Media Services oversees the smart classrooms, audio and listening facilities, production services and streaming content.

The Media Services library collections contains materials covering all academic disciplines in a variety of formats with over 19,000 DVDs and videotapes, 1000's streaming videos, audio CDs, CD-ROMS, 16mm films, and kits and games. Equipment circulation includes wireless laptops, iPads, digital recorders, flip cameras, student response systems (clickers), and portable projectors

<p> </p>

== Mobile devices ==

[https://itwiki.wpunj.edu/index.php/Email_set_up_on_an_iphone_-_Faculty_and_Staff '''Set up iPhone/iPad''']

<p> </p>

== Software for faculty personal use ==

<h4>Adobe CS6 Suite</h4>

WPU faculty and staff are eligible to benefit from a Work at Home option to obtain Adobe’s Creative Suite 6 Design and Web Premium software.

Users should request software by visiting the [https://www.wpunj.edu/helpdesk Help Desk and submitting a ticket]. Select Software>Request as the Request Type category.

An appointment will be made for the client to obtain the software from the Help Desk, which is located in College Hall 140.
The client should bring a usb drive, 8 GB or larger, to the Help Desk at the scheduled time. The software and appropriate serial key will be provided at that time.

<ul><li><i>Illustration, Applications included in the Adobe Suite</i>
<div class="toccolours mw-collapsible mw-collapsed" style="width:220px">
[[Image:Adobe-suite-0813-220.jpg|center|220px]]
</div></li>

<h4>MS Office</h4>

# Login to WPconnect
# Click on the employee tab
# Available applications
# Employee applications link
# Employee services
# Microsoft Office Home Use Program.

<p> </p>

== Smart Classrooms ==

The Main campus boasts over 120 smart classrooms -- [http://www.wpunj.edu/irt/media-services/maincampus-instructions.dot for more information please '''select this link''']

For help with the 40+ smart rooms in the Valley Road campus [http://www.wpunj.edu/irt/media-services/valley-instructions.dot please '''select this link''']

<p> </p>

== Technology Consultants ==

The TC program is a part of the User Services group. The mission of the Technology Consultant (TC) program is to assist and educate the campus community in all aspects of academic technology. Students, faculty, and staff can benefit through technology workshops, software maintenance, and specialized software knowledge provided by our staff.

The TC program at WPUNJ offers computer labs, software, hardware, and a wide range of services, largely facilitated by students. The program serves a student body of 10,000 and the TC staff has over 100 employees. TCs are trained to meet the needs of students, faculty, and staff in software and Internet applications available in all the WPUNJ computer labs.

The TC program and computer labs are funded by the technology fee paid with tuition. TCs can be identified by the maroon vests they wear and can be found in all open access computer labs. All TCs receive mandatory training, which covers both technology and consulting-specific material, before working in the labs.

For more information about the TC program, workshops that they faciliate and lab hours and locations, please visit the [http://www.wpunj.edu/it/user-services/ '''User Services webpage'''].

<p> </p>

== Telephony ==

[http://www.wpunj.edu/directories/index.dot '''Campus Directories''']

[http://www.wpunj.edu/telecomm/staff-services/dialing-instructions.dot '''Dialing Instructions''']

[http://cms.wpunj.edu/telecomm/staff-services/adjunct-faculty-phone-service.dot '''Adjunct Faculty Phone Service''']

[https://itwiki.wpunj.edu/index.php/Email_set_up_on_an_iphone_-_Faculty_and_Staff '''Set up iPhone/iPad''']

<p> </p>

== Web server, academic ==

'''Nova''' is an academic web server for academic and professional pages.

Members of the WPUNJ University community may obtain an account on Academic by completing the [https://liberty.wpunj.edu/irt/cfforms/nova/default.cfm '''Nova Account Request'''] form. Your account will usually be activated within 24 hours (48 on the weekends). Academic accounts are accessible 24 hours a day, seven days a week.

Academic account holders are responsible for creating and mounting their own web pages. Faculty instruction by the [http://www.wpunj.edu/irt/ctlt/staff.dot '''staff of the Center for Teaching & Learning with Technology''']

Please select this link for [http://nova.wpunj.edu/images/support.pdf '''Nova Documentation'''].

<p> </p>

== Wireless ==

Use this link to [https://itwiki.wpunj.edu/index.php/Getting_Started:_Wireless '''get started with wireless'''] for Windows 7, Windows Vista, Windows XP, Mac OSX, Android, iPhone/iPad/Touch, and gaming devices.

<p> </p>

== Contacts, organized by service provided ==

New Faculty Technology Orientation

2015-08-18T13:53:36Z

Waseke: /* Laptop Reservation */

== Introduction – How this service can help ==

This documents provides a directory of services designed to address the needs of
faculty who are new to the campus. The information below is provided by personnel throughout the campus, but this resource is maintained by Robert Harris, who encourages any form of feedback:<br>
Cheng Library 120h - [mailto:harrisr@wpunj.edu harrisr@wpunj.edu] - 973.720.2451

<p> </p>

== Getting Support ==

To obtain any form of technology support please '''[http://www.wpunj.edu/helpdesk/ file a ticket with the Online Help Desk]'''. Tickets are routed to the appropriate technologist who will reach out to you as soon as possible. Support on the help desk is transparent; users will know who is working on their issue, will be able to follow the progress of the ticket, will be able to communicate with the tech along the way.

To access the '''Online Help Desk''' please point your browser to: '''[http://www.wpunj.edu/helpdesk/ http://www.wpunj.edu/helpdesk/]'''

<ul>
<li><i>Illustration, Sample of a password request form</i>

<div class="toccolours mw-collapsible mw-collapsed" style="width:525px">
[[Image:Sample-help-request-email-0813-525.png|center|525px]]
</li></div></ul>

<p> </p>

== Audio Visual Design and Production ==

'''[http://www.wpunj.edu/irt/bp-service/index.dot Broadcast and Production Services]''' assists in the design, creation and operation of audio and video systems and facilities for the William Paterson University community. Under its four service areas, Audio Operations, Film & Video Operations, Cable Television Operations, and Video Conferencing & Satellite Operations, the staff provides professional expertise and service to support the academic programs across campus. BPS is a unit within [http://www.wpunj.edu/irt/ Instruction and Research Technology]

To access information about Audio Visual Design and Production point your browser to this page:
[http://www.wpunj.edu/irt/bp-service/index.dot '''http://www.wpunj.edu/irt/bp-service/index.dot''']

<p> </p>

== Banner/WPConnect ==

'''WPconnect''' is the university’s portal. It serves as a centralized method of access to various university information and online services including email, Self-Service Banner, and other WPUNJ applications.

'''Banner''' is the university’s central information system. It consists of various modules including:
<ul><li>Faculty and Advisor Self-Service (example of services: Course Offerings, Class Rosters, Grade Entry, Student/Advisee Information)</li>
<li>Finance Self-Service (Requisition Entry and Approvals, Budget Information)</li>
<li>Employee Self-Service (Pay Information, Time Balances)</li></ul>

'''To access WPConnect''' point your web browser to:
'''[http://wpconnect.wpunj.edu http://WPConnect.wpunj.edu]''' and enter your university credentials.

<ul><li><i>Illustration, WPConnect Login</i>
<div class="toccolours mw-collapsible mw-collapsed" style="width:625px">
[[Image:Wpconnect-login-0813-625.png|center|625px]]
</div></li>

''IN DEVELOPMENT''
<h4>Course Offerings module</h4>
<h4>Attendance Report</h4>
<h4>Final Grade</h4>

<p> </p>

== Blackboard, the learning management system ==

To access Blackboard point your web browser to:
'''[https://bb.wpunj.edu/ https://bb.wpunj.edu/]'''

<ul>
<li><i>Illustration, Blackboard Learn Login page</i> (08-2103)
<div class="toccolours mw-collapsible mw-collapsed" style="width:530px">
[[Image:Bb-learn-login-0813-530.png|center|530px]]
</div></li></ul>

Blackboard allows faculty to post documents, audio, and video, and collaborate online. Over three quarters of all sections offered in any given semester feature Blackboard hosted content.

Faculty can use Blackboard as an adjunct to traditional courses, in totally online courses, and in courses that feature a hybrid of online and traditional formats. [http://www.wpunj.edu/dotAsset/195e4a25-cf3a-4c53-901b-1b25d426ab77.pdf '''University Policy On Online And Hybrid/blended Courses]'''

<h4>[https://itwiki.wpunj.edu/index.php/Category:Blackboard_-_Faculty Faculty Support]</h4 >

<h4>[https://itwiki.wpunj.edu/index.php/Category:Blackboard_-_FacultyFAQ Frequently Asked Questions]</h4 >

'''Teaching with Blackboard'''
All faculty should be enrolled in the Teaching with Blackboard course and will find it in their "Courses you are taking" module. The course is a good way to get started and can serve as a resource even for instructors who've worked with Blackboard for some time. This tool is especially handly for faculty who've used Blackboard at other institutions, as we may be using tools and employing standard practices which differ somewhat from what might be found elsewhere.

<ul>
<li><i>Illustration, Teaching with Blackboard Course site</i> (08-2103)
<div class="toccolours mw-collapsible mw-collapsed" style="width:700px">
[[Image:Teaching-w-bb-700.png|center|700px]]
</div></li></ul>

<h4>Blackboard Mobile</h4>

'''Introduction'''

Blackboard Mobile Learn takes interactive teaching and learning to the mobile device, giving students and teachers instant access to their courses, content, and communities anywhere.

'''Getting Started''':
Simply download the application and install your device. The Blackboard Mobile Learn application can be downloaded from the following places:<ul>
<li>Android Market (find on your device)</li>
<li>[http://appworld.blackberry.com/webstore/content/11214/?countrycode=US BlackBerry App World]</li>
<li>[https://itunes.apple.com/us/app/blackboard-mobile-learn-for/id376413870?mt=8 iTunes App Store for iPad]</li>
<li>[https://itunes.apple.com/us/app/blackboard-mobile-learn-for/id376413870?mt=8 iTunes App Store for iPhone and iPod Touch]</li>
<li>[https://developer.palm.com/appredirect/?packageid=com.blackboard.app.mobilelearn Palm webOS Store]</li>
</ul>

After launching the app on your device, search for "William Paterson University" and enter your university username and password to securely login and begin accessing your Blackboard courses.

[http://www.youtube.com/watch?v=NZuMOdHad2Y Select this link for a quick introduction] to the features of Blackboard Mobile Learn for iPad.

[http://www.blackboard.com/Platforms/Mobile/Resources/Demos.aspx Select this link to access tutorials] for other devices.

<p> </p>

== Center for Teaching & Learning with Technology ==

The Center for Teaching and Learning Technology (CTLT), located in room 120k of the Cheng Library, is focused on providing dynamic consultation in pedagogy and technology and offering instructional design and development services for faculty members at William Paterson University.

To access the CTLT page, which includes links to Roundtable descriptions and schedules, point your browser to: '''[http://www.wpunj.edu/irt/ctlt/ http://www.wpunj.edu/irt/ctlt/]'''

Our aim is to help the university community integrate technology with teaching and learning. Walk-in support is welcome, and during the Fall semester of 2013 we are offering roundtable sessions every Tuesday, Wednesday and Thursday.

<ul><li><i>Illustration, Roundtable offerings, Fall 2013 </i>
<div class="toccolours mw-collapsible mw-collapsed" style="width:650px">
[[Image:Ctlt-rt-0813-650.png|center|650px]]
</div></li>

<h4>[http://www.wpunj.edu/irt/ctlt/roundtables/descriptions.dot Roundtable Descriptions]</h4>
<h4>[http://www.wpunj.edu/irt/ctlt/roundtables/calendar.dot Roundtable Calendar]</h4>

<p> </p>

== David and Lorraine Cheng Library ==

To access the Cheng Library point your browser here: '''[http://www.wpunj.edu/library/ http://www.wpunj.edu/library/]'''

'''Mission'''
The David and Lorraine Cheng Library is the academic information center of William Paterson University. The Library advances the University's mission of promoting student success, academic excellence, and community outreach and upholds its values of diversity and equity. To further this mission, the Library seeks to acquire, organize and provide access to scholarly materials in traditional and emergent media, to support the educational programs of the University, to assist and instruct in the use of information resources, to provide a balanced and diverse collection, and to offer the broadest possible access to information wherever available. The Library also collects, organizes and preserves selected documents and artifacts pertaining to the history of the University. The Library staff is dedicated to the world of learning and is committed to continued personal and professional growth. The staff participates widely in campus life and governance and actively collaborates with the teaching faculty and other staff to advance the University's mission. The Library promotes inquiry in an intellectually open atmosphere and resists all efforts at censorship.

<h4>[http://www.wpunj.edu/library/a2z.dot A to Z Directory]</h4>
<h4>[http://www.wpunj.edu/library/reserves.dot#fac-submit Course Reserves for Print, Media, Electronic Resources]</h4>
<h4>[https://wpunj.illiad.oclc.org/illiad/ Interlibrary Loan]</h4>
<h4>[http://www.wpunj.edu/library/library-resources-services/library-resources-for-faculty--staff.dot Library resources for faculty and staff]</h4>
<h4>[http://www.wpunj.edu/library/ra.dot Remote access]</h4>
<h4>[http://guides.wpunj.edu/ Resource Guides by Subject]</h4>
<h4>[https://liberty.wpunj.edu/library/workshops/library-workshops.cfm Workshops] and [http://www.wpunj.edu/library/usered/tutorials.dot Tutorials]</h4>

<p> </p>

== Announcements – Campus wide ==

To access University announcements point your browser here: '''[http://www.wpunj.edu/announcements/ http://www.wpunj.edu/announcements/]'''

Announcements are divided into six categories: Academics, Student Services and Resources, Entertainment, Workshops and Conferences, University Business, and Community. Special alerts are also posted to the Announcements page.

<p> </p>

== Collaborate – Web conferencing ==

Blackboard Collaborate is a erb conferencing tool available for teaching, hosting meetings, and holding office hours.

To access the instructional site for Collaborate web conferencing point your web browser to: [http://www.wpunj.edu/bb/collaborate/collaborate-learn.dot http://www.wpunj.edu/bb/collaborate/collaborate-learn.dot]

<h4>Support Links</h4>
<ul>
<li>[[media:BBC_TUTEE_orientation.pdf|An overview of the major features of Blackboard Collaborate]]
<li>[http://www.wpunj.edu/bb/collaborate/initiate-session.pdf Initiate a Collaborate Session] <i>pdf</i></li>
<li>[http://library.blackboard.com/ref/8186b6cd-7e8e-46f9-9551-74ccf99d6fdb/index.htm Essentials for Moderators]</li>
<li>[http://library.blackboard.com/ref/827599f8-66fa-4e59-b6fb-10308c13e796/index.htm Essentials for Participants]</li>
<li>[http://www.blackboard.com/Platforms/Collaborate/Services/On-Demand-Learning-Center.aspx Collaborate On Demand Learning Center]</li>
</ul>

<h4>Collaborate features</h4>

<ul><li><i>Illustration, Collaborate Features </i>
<div class="toccolours mw-collapsible mw-collapsed" style="width:610px">
[[Image:Collaborate-features-0813-610.png|center|610px]]
</div></li>

<p> </p>

== Emergency Services ==

To access a full listing of emergency services point your web broswer to '''[http://www.wpunj.edu/telecomm/emergency-notification-information-/ Emergency Services]'''

In case of fire, call university police, at '''extension 2300''' all 911 calls from a campus phone are directed to university police

The President of the University may cancel classes due to weather conditions or other campus emergencies. The Office of Telecommunications is responsible for issuing those announcements at the direction of the President or his designee. '''Weather Emergency Number 973-720-2475 '''

<p> </p>

== (Online) Help Desk ==

To obtain any form of technology support please '''[http://www.wpunj.edu/helpdesk/ file a ticket with the Online Help Desk]'''. Tickets are routed to the appropriate technologist who will reach out to you as soon as possible. Support on the help desk is transparent; users will know who is working on their issue, will be able to follow the progress of the ticket, will be able to communicate with the tech along the way.

To access the '''Online Help Desk''' please point your browser to: '''[http://www.wpunj.edu/helpdesk/ http://www.wpunj.edu/helpdesk/]'''

<ul>
<li><i>Illustration, Sample of a password request form</i>

<div class="toccolours mw-collapsible mw-collapsed" style="width:525px">
[[Image:Sample-help-request-email-0813-525.png|center|525px]]
</li></div></ul>

<p> </p>

== Help documents – IT Wiki ==

To access the WPUNJ IT Wiki please point your web browser to: [https://itwiki.wpunj.edu/ https://www.wpunj.edu/itwiki/]

The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots and pictures to illustrate instructions.

<ul>
<li><i>Illustration, Articles Menu</i> (08-2013)

<div class="toccolours mw-collapsible mw-collapsed" style="width:400px">
[[Image:Wiki-articles-0813-400.jpg|center|400px]]

</div></li>

<p> </p>

<li><i>Illlustration, Links Menu</i> (08-2013)

<div class="toccolours mw-collapsible mw-collapsed" style="width:450px">
[[Image:Wiki-links-0813-450.jpg‎|center|450px]]
</div></li></ul>

<p> </p>

== IT Policies ==

To access the full listing of IT Polcies please point your web browser to '''[http://www.wpunj.edu/it/policies/index.dot IT Policies]'''

The IT Policies govern the use of William Paterson University information technology services and resources by all faculty, staff, students and other authorized users.

<ul>
<li><i>Illustration, IT Policies Introduction</i> (08-2013)
<div class="toccolours mw-collapsible mw-collapsed" style="width:600px">
[[Image:It-policies-0813-600.png|center|600px]]
</div></li></ul>

<p> </p>

== Laptop Reservation ==

Laptops are available to borrowed in multiple locations across campus, both for individual student use and for classroom use (on faculty request). Policies differ by area, and to access the Laptops for Classroom and Student Use please point your web browser to: '''[http://www.wpunj.edu/irt/laptops/index.dot http://www.wpunj.edu/irt/laptops/index.dot]'''

<table width="40%">
<tr><td>Laptops for '''Classroom''' Use:</td></tr>
<tr> To reserve a laptop, please submit a WebHelpDesk Request at '''[http://www.wpunj.edu/help http://www.wpunj.edu/help]''' </tr>
<tr><td>[https://liberty.wpunj.edu/irt/cfforms/laptop_request/laptops4classroom_use4.htm '''Atrium 120''' (maximum 20)]</td></tr>
<tr><td>[https://liberty.wpunj.edu/irt/cfforms/laptop_request/laptops4classroom_use2.htm '''Hobart 116''' (maximum 24)]</td></tr>
<tr><td>[https://liberty.wpunj.edu/irt/cfforms/laptop_request/laptops4classroom_use3.htm '''Science 3054''' (maximum 20)]</td></tr>
<tr><td>[https://liberty.wpunj.edu/irt/cfforms/laptop_request/laptops4classroom_use.htm '''Valley 1040''' (maximum 36)]</td></tr>
<tr><td> </td></tr>
<tr><td>Laptops for '''Student''' Use:</td></tr>
<tr><td>[http://www.wpunj.edu/library/technology/wireless.dot '''Media Services''' (Cheng Library, 1st floor)]</td></tr>
<tr><td>[http://www.wpunj.edu/irt/laptops/laptoplounge.dot '''Science Laptop Lounge''' (Science 3054)]</td></tr>
</table>

<p> </p>

== Media Services ==

To access Media Services please point your web browser to: [http://www.wpunj.edu/irt/media-services/index.dot '''http://www.wpunj.edu/irt/media-services/index.dot''']

Media Services is located on the first floor of the David and Lorraine Cheng Library with satellite offices in Science East 3054, Valley Road 16, and Hobart Hall 116. IRT supports the instructional and research needs of WPUNJ faculty, staff and students. Media Services acquires, maintains and provides access to audio visual materials and accompanying equipment that represents all academic disciplines. Media Services oversees the smart classrooms, audio and listening facilities, production services and streaming content.

The Media Services library collections contains materials covering all academic disciplines in a variety of formats with over 19,000 DVDs and videotapes, 1000's streaming videos, audio CDs, CD-ROMS, 16mm films, and kits and games. Equipment circulation includes wireless laptops, iPads, digital recorders, flip cameras, student response systems (clickers), and portable projectors

<p> </p>

== Mobile devices ==

[https://itwiki.wpunj.edu/index.php/Email_set_up_on_an_iphone_-_Faculty_and_Staff '''Set up iPhone/iPad''']

<p> </p>

== Software for faculty personal use ==

<h4>Adobe CS6 Suite</h4>

WPU faculty and staff are eligible to benefit from a Work at Home option to obtain Adobe’s Creative Suite 6 Design and Web Premium software.

Users should request software by visiting the [https://www.wpunj.edu/helpdesk Help Desk and submitting a ticket]. Select Software>Request as the Request Type category.

An appointment will be made for the client to obtain the software from the Help Desk, which is located in College Hall 140.
The client should bring a usb drive, 8 GB or larger, to the Help Desk at the scheduled time. The software and appropriate serial key will be provided at that time.

<ul><li><i>Illustration, Applications included in the Adobe Suite</i>
<div class="toccolours mw-collapsible mw-collapsed" style="width:220px">
[[Image:Adobe-suite-0813-220.jpg|center|220px]]
</div></li>

<h4>MS Office</h4>

# Login to WPconnect
# Click on the employee tab
# Available applications
# Employee applications link
# Employee services
# Microsoft Office Home Use Program.

<p> </p>

== Smart Classrooms ==

The Main campus boasts over 120 smart classrooms -- [http://www.wpunj.edu/irt/media-services/maincampus-instructions.dot for more information please '''select this link''']

For help with the 40+ smart rooms in the Valley Road campus [http://www.wpunj.edu/irt/media-services/valley-instructions.dot please '''select this link''']

<p> </p>

== Technology Consultants ==

The TC program is a part of the User Services group. The mission of the Technology Consultant (TC) program is to assist and educate the campus community in all aspects of academic technology. Students, faculty, and staff can benefit through technology workshops, software maintenance, and specialized software knowledge provided by our staff.

The TC program at WPUNJ offers computer labs, software, hardware, and a wide range of services, largely facilitated by students. The program serves a student body of 10,000 and the TC staff has over 100 employees. TCs are trained to meet the needs of students, faculty, and staff in software and Internet applications available in all the WPUNJ computer labs.

The TC program and computer labs are funded by the technology fee paid with tuition. TCs can be identified by the maroon vests they wear and can be found in all open access computer labs. All TCs receive mandatory training, which covers both technology and consulting-specific material, before working in the labs.

For more information about the TC program, workshops that they faciliate and lab hours and locations, please visit the [http://www.wpunj.edu/it/user-services/ '''User Services webpage'''].

<p> </p>

== Telephony ==

[http://www.wpunj.edu/directories/index.dot '''Campus Directories''']

[http://www.wpunj.edu/telecomm/staff-services/dialing-instructions.dot '''Dialing Instructions''']

[http://cms.wpunj.edu/telecomm/staff-services/adjunct-faculty-phone-service.dot '''Adjunct Faculty Phone Service''']

[https://itwiki.wpunj.edu/index.php/Email_set_up_on_an_iphone_-_Faculty_and_Staff '''Set up iPhone/iPad''']

<p> </p>

== Web server, academic ==

'''Nova''' is an academic web server for academic and professional pages.

Members of the WPUNJ University community may obtain an account on Academic by completing the [https://liberty.wpunj.edu/irt/cfforms/nova/default.cfm '''Nova Account Request'''] form. Your account will usually be activated within 24 hours (48 on the weekends). Academic accounts are accessible 24 hours a day, seven days a week.

Academic account holders are responsible for creating and mounting their own web pages. Faculty instruction by the [http://www.wpunj.edu/irt/ctlt/staff.dot '''staff of the Center for Teaching & Learning with Technology''']

Please select this link for [http://nova.wpunj.edu/images/support.pdf '''Nova Documentation'''].

<p> </p>

== Wireless ==

Use this link to [https://itwiki.wpunj.edu/index.php/Getting_Started:_Wireless '''get started with wireless'''] for Windows 7, Windows Vista, Windows XP, Mac OSX, Android, iPhone/iPad/Touch, and gaming devices.

<p> </p>

== Contacts, organized by service provided ==

Email Account Types

2015-07-28T14:21:00Z

Waseke: /* Delegate Email Access */

==Delegate Email Access==
Delegate Access is an Outlook feature that enables one person to act on behalf of another Outlook user. The most common scenario in which this feature is used is a manager and his or her assistant. The assistant might be responsible for maintaining the manager's schedule, such as creating and responding to meeting requests. Some assistants might also monitor a manager's Inbox and send email on behalf of the manager.

===Outlook 2013===

====Add another person's mailbox to your profile====
[[File:Delegatefolder.PNG|right|thumb|Outlook sidebar with 2 mailboxes]]

''(Note: The person who is sharing a mailbox must grant you Folder visible permission on the root folder of the Exchange mailbox.)''
=====Folder Permission=====
#Instructions for granting Folder visible permission (Manager)
## Right-click the root folder of the Exchange mailbox, and then click Folder Permissions.
## Click the name of the delegate
## Under Permissions, under Other, select the Folder Visible check box
## Click OK
#As the delegate, do the following in Outlook
## Click File> Account Settings> Account Settings
## On the Email tab, in the list, click the Exchange account type, then click Change and then click More Settings.
## On the Advanced tab, under Open these additional mailboxes, click Add, and then enter the mailbox name of the person whose mailbox that you want to add to your user profile. If you do not know the mailbox name, ask the person who granted you Delegate Access permissions.

====Send or respond to meeting requests for another person====
=====Give delegate access=====
[[File:Delegate2.PNG|right|thumb|setting delegate permissions]]
To give the delegate sufficient permissions to accept meeting requests for the manager, the manager must do the following:
#Click File > Account Settings > Delegate Access.
#Click Add, then type or select, the delegate’s name, and then click Add.
#Do one of the following:
## In the Delegate Permissions dialog box, give the delegate Editor (can read, create, and change items)permissions in the manager's Calendar folder.
## Click OK to close the Delegate Permissions dialog box, then select the check box at either My delegates only, but send a copy of meeting requests and responses to me or My delegates only.

=====Respond to meeting requests=====
# Open the other person's Inbox if his or her meeting requests are not sent to you directly.
# Open the meeting request.
# Click Accept, Tentative, or Decline.
=====Send a meeting request=====
# Open the other person's calendar.
# On the Home tab, in the New group, click New Meeting.
# Enter the attendees, subject, location, and start and end times as you ordinarily do

====Create or reply to an email message on behalf of another person====
''Note: emails appear in the senders sent mail, not the person that it was sent on behalf of''

=====Send on behalf of=====
[[File:Delegate1.PNG|right|thumb|Email sent on behalf of another user]]
# In Mail, click Home > New Email.
# On the Options tab, in the Show Fields group, click From.
# In the From box, type the name of the person on whose behalf you are sending the message.
# To select the name from a list in the Address Book, click From.
# Add recipients, a subject, and the contents of the message as you typically do.

=====Reply to an email on behalf of=====
#In the other person's mailbox, select the message that you want to reply to on behalf of your manager.
#Click Home (If you have opened the message, click Message), and then click Reply, Reply All or Forward.
#On the Options tab, in the Show Fields group, click From.
#In the From box, type your manager's name. To select the name from a list in the Address Book, click From. If you don’t see the From button and box, click Options > From.
#Add recipients, a subject, and the contents of the message as you typically do.

====Mail Merge====
Outlook does not allow users to do a mail merge on behalf of another user

===Outlook Web App===
Delegate functionality is not enabled in OWA, it is a Outlook client feature only

==Shared Email Accounts==
Shared mailboxes are accessed in the Outlook 2013 client through folders within your personal account. They appear in the area beneath the list of cabinet folders, and can be expanded to reveal account contents by clicking the triangle to the left of the account name.

Full access users have shared mailbox account folders automatically show up in their Outlook 2013 client, whereas others with whom full access users have granted folder access need to follow the below directions to add them to their account.

===Outlook 2013===
====Adding a shared mailbox====
#Click File, the Account Settings drop-down menu, and choose Account Settings.
#Under the "E-mail" tab, choose your account, and then click Change.
#Click More Settings..., click the Advanced tab, and then click Add.
#Type the name of the shared mailbox, and then click OK.
#Click OK, Next, and Finish.
#Close the Accounts settings window, and the shared mailbox account will become available under your folder list on the left side of the screen.
====Mail Merge====
Outlook does not allow users to do a mail merge using a shared account

===Outlook Web App===
[[File:SharedOWA.PNG|right|thumb|shared mailbox in OWA]]
shared mailboxes will automatically appear in OWA

Email Account Types

2015-07-28T14:15:53Z

Waseke: /* Send or respond to meeting requests for another person */

==Delegate Email Access==
''Delegate Access is an Outlook feature that enables one person to act on behalf of another Outlook user. The most common scenario in which this feature is used is a manager and his or her assistant. The assistant might be responsible for maintaining the manager's schedule, such as creating and responding to meeting requests. Some assistants might also monitor a manager's Inbox and send email on behalf of the manager.''

===Outlook 2013===

====Add another person's mailbox to your profile====
[[File:Delegatefolder.PNG|right|thumb|Outlook sidebar with 2 mailboxes]]

''(Note: The person who is sharing a mailbox must grant you Folder visible permission on the root folder of the Exchange mailbox.)''
=====Folder Permission=====
#Instructions for granting Folder visible permission (Manager)
## Right-click the root folder of the Exchange mailbox, and then click Folder Permissions.
## Click the name of the delegate
## Under Permissions, under Other, select the Folder Visible check box
## Click OK
#As the delegate, do the following in Outlook
## Click File> Account Settings> Account Settings
## On the Email tab, in the list, click the Exchange account type, then click Change and then click More Settings.
## On the Advanced tab, under Open these additional mailboxes, click Add, and then enter the mailbox name of the person whose mailbox that you want to add to your user profile. If you do not know the mailbox name, ask the person who granted you Delegate Access permissions.

====Send or respond to meeting requests for another person====
=====Give delegate access=====
[[File:Delegate2.PNG|right|thumb|setting delegate permissions]]
To give the delegate sufficient permissions to accept meeting requests for the manager, the manager must do the following:
#Click File > Account Settings > Delegate Access.
#Click Add, then type or select, the delegate’s name, and then click Add.
#Do one of the following:
## In the Delegate Permissions dialog box, give the delegate Editor (can read, create, and change items)permissions in the manager's Calendar folder.
## Click OK to close the Delegate Permissions dialog box, then select the check box at either My delegates only, but send a copy of meeting requests and responses to me or My delegates only.

=====Respond to meeting requests=====
# Open the other person's Inbox if his or her meeting requests are not sent to you directly.
# Open the meeting request.
# Click Accept, Tentative, or Decline.
=====Send a meeting request=====
# Open the other person's calendar.
# On the Home tab, in the New group, click New Meeting.
# Enter the attendees, subject, location, and start and end times as you ordinarily do

====Create or reply to an email message on behalf of another person====
''Note: emails appear in the senders sent mail, not the person that it was sent on behalf of''

=====Send on behalf of=====
[[File:Delegate1.PNG|right|thumb|Email sent on behalf of another user]]
# In Mail, click Home > New Email.
# On the Options tab, in the Show Fields group, click From.
# In the From box, type the name of the person on whose behalf you are sending the message.
# To select the name from a list in the Address Book, click From.
# Add recipients, a subject, and the contents of the message as you typically do.

=====Reply to an email on behalf of=====
#In the other person's mailbox, select the message that you want to reply to on behalf of your manager.
#Click Home (If you have opened the message, click Message), and then click Reply, Reply All or Forward.
#On the Options tab, in the Show Fields group, click From.
#In the From box, type your manager's name. To select the name from a list in the Address Book, click From. If you don’t see the From button and box, click Options > From.
#Add recipients, a subject, and the contents of the message as you typically do.

====Mail Merge====
Outlook does not allow users to do a mail merge on behalf of another user

===Outlook Web App===
Delegate functionality is not enabled in OWA, it is a Outlook client feature only

==Shared Email Accounts==
Shared mailboxes are accessed in the Outlook 2013 client through folders within your personal account. They appear in the area beneath the list of cabinet folders, and can be expanded to reveal account contents by clicking the triangle to the left of the account name.

Full access users have shared mailbox account folders automatically show up in their Outlook 2013 client, whereas others with whom full access users have granted folder access need to follow the below directions to add them to their account.

===Outlook 2013===
====Adding a shared mailbox====
#Click File, the Account Settings drop-down menu, and choose Account Settings.
#Under the "E-mail" tab, choose your account, and then click Change.
#Click More Settings..., click the Advanced tab, and then click Add.
#Type the name of the shared mailbox, and then click OK.
#Click OK, Next, and Finish.
#Close the Accounts settings window, and the shared mailbox account will become available under your folder list on the left side of the screen.
====Mail Merge====
Outlook does not allow users to do a mail merge using a shared account

===Outlook Web App===
[[File:SharedOWA.PNG|right|thumb|shared mailbox in OWA]]
shared mailboxes will automatically appear in OWA

Email Account Types

2015-07-28T14:06:24Z

Waseke: /* Mail Merge */

==Delegate Email Access==
''Delegate Access is an Outlook feature that enables one person to act on behalf of another Outlook user. The most common scenario in which this feature is used is a manager and his or her assistant. The assistant might be responsible for maintaining the manager's schedule, such as creating and responding to meeting requests. Some assistants might also monitor a manager's Inbox and send email on behalf of the manager.''

===Outlook 2013===

====Add another person's mailbox to your profile====
[[File:Delegatefolder.PNG|right|thumb|Outlook sidebar with 2 mailboxes]]

''(Note: The person who is sharing a mailbox must grant you Folder visible permission on the root folder of the Exchange mailbox.)''
=====Folder Permission=====
#Instructions for granting Folder visible permission (Manager)
## Right-click the root folder of the Exchange mailbox, and then click Folder Permissions.
## Click the name of the delegate
## Under Permissions, under Other, select the Folder Visible check box
## Click OK
#As the delegate, do the following in Outlook
## Click File> Account Settings> Account Settings
## On the Email tab, in the list, click the Exchange account type, then click Change and then click More Settings.
## On the Advanced tab, under Open these additional mailboxes, click Add, and then enter the mailbox name of the person whose mailbox that you want to add to your user profile. If you do not know the mailbox name, ask the person who granted you Delegate Access permissions.

====Send or respond to meeting requests for another person====
=====Give delegate access=====
[[File:Delegate2.PNG|right|thumb|setting delegate permissions]]
To give the delegate sufficient permissions to accept meeting requests for the manager, the manager must do the following:
#Click File > Account Settings > Delegate Access.
#Click Add, then type or select, the delegate’s name, and then click Add.
#Do one of the following:
## In the Delegate Permissions dialog box, give the delegate Editor (can read, create, and change items)permissions in the manager's Calendar folder.
## Click OK to close the Delegate Permissions dialog box, then select the check box at either My delegates only, but send a copy of meeting requests and responses to me or My delegates only.

=====To respond to meeting requests=====
# Open the other person's Inbox if his or her meeting requests are not sent to you directly.
# Open the meeting request.
# Click Accept, Tentative, or Decline.
=====To send a meeting request=====
# Open the other person's calendar.
# On the Home tab, in the New group, click New Meeting.
# Enter the attendees, subject, location, and start and end times as you ordinarily do

====Create or reply to an email message on behalf of another person====
''Note: emails appear in the senders sent mail, not the person that it was sent on behalf of''

=====Send on behalf of=====
[[File:Delegate1.PNG|right|thumb|Email sent on behalf of another user]]
# In Mail, click Home > New Email.
# On the Options tab, in the Show Fields group, click From.
# In the From box, type the name of the person on whose behalf you are sending the message.
# To select the name from a list in the Address Book, click From.
# Add recipients, a subject, and the contents of the message as you typically do.

=====Reply to an email on behalf of=====
#In the other person's mailbox, select the message that you want to reply to on behalf of your manager.
#Click Home (If you have opened the message, click Message), and then click Reply, Reply All or Forward.
#On the Options tab, in the Show Fields group, click From.
#In the From box, type your manager's name. To select the name from a list in the Address Book, click From. If you don’t see the From button and box, click Options > From.
#Add recipients, a subject, and the contents of the message as you typically do.

====Mail Merge====
Outlook does not allow users to do a mail merge on behalf of another user

===Outlook Web App===
Delegate functionality is not enabled in OWA, it is a Outlook client feature only

==Shared Email Accounts==
Shared mailboxes are accessed in the Outlook 2013 client through folders within your personal account. They appear in the area beneath the list of cabinet folders, and can be expanded to reveal account contents by clicking the triangle to the left of the account name.

Full access users have shared mailbox account folders automatically show up in their Outlook 2013 client, whereas others with whom full access users have granted folder access need to follow the below directions to add them to their account.

===Outlook 2013===
====Adding a shared mailbox====
#Click File, the Account Settings drop-down menu, and choose Account Settings.
#Under the "E-mail" tab, choose your account, and then click Change.
#Click More Settings..., click the Advanced tab, and then click Add.
#Type the name of the shared mailbox, and then click OK.
#Click OK, Next, and Finish.
#Close the Accounts settings window, and the shared mailbox account will become available under your folder list on the left side of the screen.
====Mail Merge====
Outlook does not allow users to do a mail merge using a shared account

===Outlook Web App===
[[File:SharedOWA.PNG|right|thumb|shared mailbox in OWA]]
shared mailboxes will automatically appear in OWA

Email Account Types

2015-07-28T14:06:11Z

Waseke: /* Outlook 2013 */

==Delegate Email Access==
''Delegate Access is an Outlook feature that enables one person to act on behalf of another Outlook user. The most common scenario in which this feature is used is a manager and his or her assistant. The assistant might be responsible for maintaining the manager's schedule, such as creating and responding to meeting requests. Some assistants might also monitor a manager's Inbox and send email on behalf of the manager.''

===Outlook 2013===

====Add another person's mailbox to your profile====
[[File:Delegatefolder.PNG|right|thumb|Outlook sidebar with 2 mailboxes]]

''(Note: The person who is sharing a mailbox must grant you Folder visible permission on the root folder of the Exchange mailbox.)''
=====Folder Permission=====
#Instructions for granting Folder visible permission (Manager)
## Right-click the root folder of the Exchange mailbox, and then click Folder Permissions.
## Click the name of the delegate
## Under Permissions, under Other, select the Folder Visible check box
## Click OK
#As the delegate, do the following in Outlook
## Click File> Account Settings> Account Settings
## On the Email tab, in the list, click the Exchange account type, then click Change and then click More Settings.
## On the Advanced tab, under Open these additional mailboxes, click Add, and then enter the mailbox name of the person whose mailbox that you want to add to your user profile. If you do not know the mailbox name, ask the person who granted you Delegate Access permissions.

====Send or respond to meeting requests for another person====
=====Give delegate access=====
[[File:Delegate2.PNG|right|thumb|setting delegate permissions]]
To give the delegate sufficient permissions to accept meeting requests for the manager, the manager must do the following:
#Click File > Account Settings > Delegate Access.
#Click Add, then type or select, the delegate’s name, and then click Add.
#Do one of the following:
## In the Delegate Permissions dialog box, give the delegate Editor (can read, create, and change items)permissions in the manager's Calendar folder.
## Click OK to close the Delegate Permissions dialog box, then select the check box at either My delegates only, but send a copy of meeting requests and responses to me or My delegates only.

=====To respond to meeting requests=====
# Open the other person's Inbox if his or her meeting requests are not sent to you directly.
# Open the meeting request.
# Click Accept, Tentative, or Decline.
=====To send a meeting request=====
# Open the other person's calendar.
# On the Home tab, in the New group, click New Meeting.
# Enter the attendees, subject, location, and start and end times as you ordinarily do

====Create or reply to an email message on behalf of another person====
''Note: emails appear in the senders sent mail, not the person that it was sent on behalf of''

=====Send on behalf of=====
[[File:Delegate1.PNG|right|thumb|Email sent on behalf of another user]]
# In Mail, click Home > New Email.
# On the Options tab, in the Show Fields group, click From.
# In the From box, type the name of the person on whose behalf you are sending the message.
# To select the name from a list in the Address Book, click From.
# Add recipients, a subject, and the contents of the message as you typically do.

=====Reply to an email on behalf of=====
#In the other person's mailbox, select the message that you want to reply to on behalf of your manager.
#Click Home (If you have opened the message, click Message), and then click Reply, Reply All or Forward.
#On the Options tab, in the Show Fields group, click From.
#In the From box, type your manager's name. To select the name from a list in the Address Book, click From. If you don’t see the From button and box, click Options > From.
#Add recipients, a subject, and the contents of the message as you typically do.

====Mail Merge====
Outlook does not allow users to do a mail merge on behalf of another user

===Outlook Web App===
Delegate functionality is not enabled in OWA, it is a Outlook client feature only

==Shared Email Accounts==
Shared mailboxes are accessed in the Outlook 2013 client through folders within your personal account. They appear in the area beneath the list of cabinet folders, and can be expanded to reveal account contents by clicking the triangle to the left of the account name.

Full access users have shared mailbox account folders automatically show up in their Outlook 2013 client, whereas others with whom full access users have granted folder access need to follow the below directions to add them to their account.

===Outlook 2013===
====Adding a shared mailbox====
#Click File, the Account Settings drop-down menu, and choose Account Settings.
#Under the "E-mail" tab, choose your account, and then click Change.
#Click More Settings..., click the Advanced tab, and then click Add.
#Type the name of the shared mailbox, and then click OK.
#Click OK, Next, and Finish.
#Close the Accounts settings window, and the shared mailbox account will become available under your folder list on the left side of the screen.
====Mail Merge====
Outlook does not allow users to do a mail merge on behalf of another user

===Outlook Web App===
[[File:SharedOWA.PNG|right|thumb|shared mailbox in OWA]]
shared mailboxes will automatically appear in OWA

Email Account Types

2015-07-28T14:05:04Z

Waseke: /* Delegate Email Access */

==Delegate Email Access==
''Delegate Access is an Outlook feature that enables one person to act on behalf of another Outlook user. The most common scenario in which this feature is used is a manager and his or her assistant. The assistant might be responsible for maintaining the manager's schedule, such as creating and responding to meeting requests. Some assistants might also monitor a manager's Inbox and send email on behalf of the manager.''

===Outlook 2013===

====Add another person's mailbox to your profile====
[[File:Delegatefolder.PNG|right|thumb|Outlook sidebar with 2 mailboxes]]

''(Note: The person who is sharing a mailbox must grant you Folder visible permission on the root folder of the Exchange mailbox.)''
=====Folder Permission=====
#Instructions for granting Folder visible permission (Manager)
## Right-click the root folder of the Exchange mailbox, and then click Folder Permissions.
## Click the name of the delegate
## Under Permissions, under Other, select the Folder Visible check box
## Click OK
#As the delegate, do the following in Outlook
## Click File> Account Settings> Account Settings
## On the Email tab, in the list, click the Exchange account type, then click Change and then click More Settings.
## On the Advanced tab, under Open these additional mailboxes, click Add, and then enter the mailbox name of the person whose mailbox that you want to add to your user profile. If you do not know the mailbox name, ask the person who granted you Delegate Access permissions.

====Send or respond to meeting requests for another person====
=====Give delegate access=====
[[File:Delegate2.PNG|right|thumb|setting delegate permissions]]
To give the delegate sufficient permissions to accept meeting requests for the manager, the manager must do the following:
#Click File > Account Settings > Delegate Access.
#Click Add, then type or select, the delegate’s name, and then click Add.
#Do one of the following:
## In the Delegate Permissions dialog box, give the delegate Editor (can read, create, and change items)permissions in the manager's Calendar folder.
## Click OK to close the Delegate Permissions dialog box, then select the check box at either My delegates only, but send a copy of meeting requests and responses to me or My delegates only.

=====To respond to meeting requests=====
# Open the other person's Inbox if his or her meeting requests are not sent to you directly.
# Open the meeting request.
# Click Accept, Tentative, or Decline.
=====To send a meeting request=====
# Open the other person's calendar.
# On the Home tab, in the New group, click New Meeting.
# Enter the attendees, subject, location, and start and end times as you ordinarily do

====Create or reply to an email message on behalf of another person====
''Note: emails appear in the senders sent mail, not the person that it was sent on behalf of''

=====Send on behalf of=====
[[File:Delegate1.PNG|right|thumb|Email sent on behalf of another user]]
# In Mail, click Home > New Email.
# On the Options tab, in the Show Fields group, click From.
# In the From box, type the name of the person on whose behalf you are sending the message.
# To select the name from a list in the Address Book, click From.
# Add recipients, a subject, and the contents of the message as you typically do.

=====Reply to an email on behalf of=====
#In the other person's mailbox, select the message that you want to reply to on behalf of your manager.
#Click Home (If you have opened the message, click Message), and then click Reply, Reply All or Forward.
#On the Options tab, in the Show Fields group, click From.
#In the From box, type your manager's name. To select the name from a list in the Address Book, click From. If you don’t see the From button and box, click Options > From.
#Add recipients, a subject, and the contents of the message as you typically do.

====Mail Merge====
Outlook does not allow users to do a mail merge on behalf of another user

===Outlook Web App===
Delegate functionality is not enabled in OWA, it is a Outlook client feature only

==Shared Email Accounts==
Shared mailboxes are accessed in the Outlook 2013 client through folders within your personal account. They appear in the area beneath the list of cabinet folders, and can be expanded to reveal account contents by clicking the triangle to the left of the account name.

Full access users have shared mailbox account folders automatically show up in their Outlook 2013 client, whereas others with whom full access users have granted folder access need to follow the below directions to add them to their account.

===Outlook 2013===
====Adding a shared mailbox====
#Click File, the Account Settings drop-down menu, and choose Account Settings.
#Under the "E-mail" tab, choose your account, and then click Change.
#Click More Settings..., click the Advanced tab, and then click Add.
#Type the name of the shared mailbox, and then click OK.
#Click OK, Next, and Finish.
#Close the Accounts settings window, and the shared mailbox account will become available under your folder list on the left side of the screen.

===Outlook Web App===
[[File:SharedOWA.PNG|right|thumb|shared mailbox in OWA]]
shared mailboxes will automatically appear in OWA

Email Account Types

2015-07-28T13:58:45Z

Waseke: /* Add another person's mailbox to your profile */

==Delegate Email Access==
''Delegate Access is an Outlook feature that enables one person to act on behalf of another Outlook user. The most common scenario in which this feature is used is a manager and his or her assistant. The assistant might be responsible for maintaining the manager's schedule, such as creating and responding to meeting requests. Some assistants might also monitor a manager's Inbox and send email on behalf of the manager.''

===Outlook 2013===

====Add another person's mailbox to your profile====
[[File:Delegatefolder.PNG|right|thumb|Outlook sidebar with 2 mailboxes]]

''(Note: The person who is sharing a mailbox must grant you Folder visible permission on the root folder of the Exchange mailbox.)''
=====Folder Permission=====
#Instructions for granting Folder visible permission (Manager)
## Right-click the root folder of the Exchange mailbox, and then click Folder Permissions.
## Click the name of the delegate
## Under Permissions, under Other, select the Folder Visible check box
## Click OK
#As the delegate, do the following in Outlook
## Click File> Account Settings> Account Settings
## On the Email tab, in the list, click the Exchange account type, then click Change and then click More Settings.
## On the Advanced tab, under Open these additional mailboxes, click Add, and then enter the mailbox name of the person whose mailbox that you want to add to your user profile. If you do not know the mailbox name, ask the person who granted you Delegate Access permissions.

====Send or respond to meeting requests for another person====
=====Give delegate access=====
[[File:Delegate2.PNG|right|thumb|setting delegate permissions]]
To give the delegate sufficient permissions to accept meeting requests for the manager, the manager must do the following:
#Click File > Account Settings > Delegate Access.
#Click Add, then type or select, the delegate’s name, and then click Add.
#Do one of the following:
## In the Delegate Permissions dialog box, give the delegate Editor (can read, create, and change items)permissions in the manager's Calendar folder.
## Click OK to close the Delegate Permissions dialog box, then select the check box at either My delegates only, but send a copy of meeting requests and responses to me or My delegates only.

=====To respond to meeting requests=====
# Open the other person's Inbox if his or her meeting requests are not sent to you directly.
# Open the meeting request.
# Click Accept, Tentative, or Decline.
=====To send a meeting request=====
# Open the other person's calendar.
# On the Home tab, in the New group, click New Meeting.
# Enter the attendees, subject, location, and start and end times as you ordinarily do

====Create or reply to an email message on behalf of another person====
''Note: emails appear in the senders sent mail, not the person that it was sent on behalf of''

=====Send on behalf of=====
[[File:Delegate1.PNG|right|thumb|Email sent on behalf of another user]]
# In Mail, click Home > New Email.
# On the Options tab, in the Show Fields group, click From.
# In the From box, type the name of the person on whose behalf you are sending the message.
# To select the name from a list in the Address Book, click From.
# Add recipients, a subject, and the contents of the message as you typically do.

=====Reply to an email on behalf of=====
#In the other person's mailbox, select the message that you want to reply to on behalf of your manager.
#Click Home (If you have opened the message, click Message), and then click Reply, Reply All or Forward.
#On the Options tab, in the Show Fields group, click From.
#In the From box, type your manager's name. To select the name from a list in the Address Book, click From. If you don’t see the From button and box, click Options > From.
#Add recipients, a subject, and the contents of the message as you typically do.

===Outlook Web App===
Delegate functionality is not enabled in OWA, it is a Outlook client feature only

==Shared Email Accounts==
Shared mailboxes are accessed in the Outlook 2013 client through folders within your personal account. They appear in the area beneath the list of cabinet folders, and can be expanded to reveal account contents by clicking the triangle to the left of the account name.

Full access users have shared mailbox account folders automatically show up in their Outlook 2013 client, whereas others with whom full access users have granted folder access need to follow the below directions to add them to their account.

===Outlook 2013===
====Adding a shared mailbox====
#Click File, the Account Settings drop-down menu, and choose Account Settings.
#Under the "E-mail" tab, choose your account, and then click Change.
#Click More Settings..., click the Advanced tab, and then click Add.
#Type the name of the shared mailbox, and then click OK.
#Click OK, Next, and Finish.
#Close the Accounts settings window, and the shared mailbox account will become available under your folder list on the left side of the screen.

===Outlook Web App===
[[File:SharedOWA.PNG|right|thumb|shared mailbox in OWA]]
shared mailboxes will automatically appear in OWA

Email Account Types

2015-07-28T13:58:02Z

Waseke: /* Outlook Web App */

==Delegate Email Access==
''Delegate Access is an Outlook feature that enables one person to act on behalf of another Outlook user. The most common scenario in which this feature is used is a manager and his or her assistant. The assistant might be responsible for maintaining the manager's schedule, such as creating and responding to meeting requests. Some assistants might also monitor a manager's Inbox and send email on behalf of the manager.''

===Outlook 2013===

====Add another person's mailbox to your profile====
[[File:Delegatefolder.PNG|right|thumb|Outlook sidebar with 2 mailboxes]]

(NOTE: The person who is sharing a mailbox must grant you Folder visible permission on the root folder of the Exchange mailbox.)
=====Folder Permission=====
#Instructions for granting Folder visible permission (Manager)
## Right-click the root folder of the Exchange mailbox, and then click Folder Permissions.
## Click the name of the delegate
## Under Permissions, under Other, select the Folder Visible check box
## Click OK
#As the delegate, do the following in Outlook
## Click File> Account Settings> Account Settings
## On the Email tab, in the list, click the Exchange account type, then click Change and then click More Settings.
## On the Advanced tab, under Open these additional mailboxes, click Add, and then enter the mailbox name of the person whose mailbox that you want to add to your user profile. If you do not know the mailbox name, ask the person who granted you Delegate Access permissions.

====Send or respond to meeting requests for another person====
=====Give delegate access=====
[[File:Delegate2.PNG|right|thumb|setting delegate permissions]]
To give the delegate sufficient permissions to accept meeting requests for the manager, the manager must do the following:
#Click File > Account Settings > Delegate Access.
#Click Add, then type or select, the delegate’s name, and then click Add.
#Do one of the following:
## In the Delegate Permissions dialog box, give the delegate Editor (can read, create, and change items)permissions in the manager's Calendar folder.
## Click OK to close the Delegate Permissions dialog box, then select the check box at either My delegates only, but send a copy of meeting requests and responses to me or My delegates only.

=====To respond to meeting requests=====
# Open the other person's Inbox if his or her meeting requests are not sent to you directly.
# Open the meeting request.
# Click Accept, Tentative, or Decline.
=====To send a meeting request=====
# Open the other person's calendar.
# On the Home tab, in the New group, click New Meeting.
# Enter the attendees, subject, location, and start and end times as you ordinarily do

====Create or reply to an email message on behalf of another person====
''Note: emails appear in the senders sent mail, not the person that it was sent on behalf of''

=====Send on behalf of=====
[[File:Delegate1.PNG|right|thumb|Email sent on behalf of another user]]
# In Mail, click Home > New Email.
# On the Options tab, in the Show Fields group, click From.
# In the From box, type the name of the person on whose behalf you are sending the message.
# To select the name from a list in the Address Book, click From.
# Add recipients, a subject, and the contents of the message as you typically do.

=====Reply to an email on behalf of=====
#In the other person's mailbox, select the message that you want to reply to on behalf of your manager.
#Click Home (If you have opened the message, click Message), and then click Reply, Reply All or Forward.
#On the Options tab, in the Show Fields group, click From.
#In the From box, type your manager's name. To select the name from a list in the Address Book, click From. If you don’t see the From button and box, click Options > From.
#Add recipients, a subject, and the contents of the message as you typically do.

===Outlook Web App===
Delegate functionality is not enabled in OWA, it is a Outlook client feature only

==Shared Email Accounts==
Shared mailboxes are accessed in the Outlook 2013 client through folders within your personal account. They appear in the area beneath the list of cabinet folders, and can be expanded to reveal account contents by clicking the triangle to the left of the account name.

Full access users have shared mailbox account folders automatically show up in their Outlook 2013 client, whereas others with whom full access users have granted folder access need to follow the below directions to add them to their account.

===Outlook 2013===
====Adding a shared mailbox====
#Click File, the Account Settings drop-down menu, and choose Account Settings.
#Under the "E-mail" tab, choose your account, and then click Change.
#Click More Settings..., click the Advanced tab, and then click Add.
#Type the name of the shared mailbox, and then click OK.
#Click OK, Next, and Finish.
#Close the Accounts settings window, and the shared mailbox account will become available under your folder list on the left side of the screen.

===Outlook Web App===
[[File:SharedOWA.PNG|right|thumb|shared mailbox in OWA]]
shared mailboxes will automatically appear in OWA

File:SharedOWA.PNG

2015-07-28T13:57:44Z

Waseke:

Email Account Types

2015-07-28T13:55:58Z

Waseke: /* Outlook 2013 */

==Delegate Email Access==
''Delegate Access is an Outlook feature that enables one person to act on behalf of another Outlook user. The most common scenario in which this feature is used is a manager and his or her assistant. The assistant might be responsible for maintaining the manager's schedule, such as creating and responding to meeting requests. Some assistants might also monitor a manager's Inbox and send email on behalf of the manager.''

===Outlook 2013===

====Add another person's mailbox to your profile====
[[File:Delegatefolder.PNG|right|thumb|Outlook sidebar with 2 mailboxes]]

(NOTE: The person who is sharing a mailbox must grant you Folder visible permission on the root folder of the Exchange mailbox.)
=====Folder Permission=====
#Instructions for granting Folder visible permission (Manager)
## Right-click the root folder of the Exchange mailbox, and then click Folder Permissions.
## Click the name of the delegate
## Under Permissions, under Other, select the Folder Visible check box
## Click OK
#As the delegate, do the following in Outlook
## Click File> Account Settings> Account Settings
## On the Email tab, in the list, click the Exchange account type, then click Change and then click More Settings.
## On the Advanced tab, under Open these additional mailboxes, click Add, and then enter the mailbox name of the person whose mailbox that you want to add to your user profile. If you do not know the mailbox name, ask the person who granted you Delegate Access permissions.

====Send or respond to meeting requests for another person====
=====Give delegate access=====
[[File:Delegate2.PNG|right|thumb|setting delegate permissions]]
To give the delegate sufficient permissions to accept meeting requests for the manager, the manager must do the following:
#Click File > Account Settings > Delegate Access.
#Click Add, then type or select, the delegate’s name, and then click Add.
#Do one of the following:
## In the Delegate Permissions dialog box, give the delegate Editor (can read, create, and change items)permissions in the manager's Calendar folder.
## Click OK to close the Delegate Permissions dialog box, then select the check box at either My delegates only, but send a copy of meeting requests and responses to me or My delegates only.

=====To respond to meeting requests=====
# Open the other person's Inbox if his or her meeting requests are not sent to you directly.
# Open the meeting request.
# Click Accept, Tentative, or Decline.
=====To send a meeting request=====
# Open the other person's calendar.
# On the Home tab, in the New group, click New Meeting.
# Enter the attendees, subject, location, and start and end times as you ordinarily do

====Create or reply to an email message on behalf of another person====
''Note: emails appear in the senders sent mail, not the person that it was sent on behalf of''

=====Send on behalf of=====
[[File:Delegate1.PNG|right|thumb|Email sent on behalf of another user]]
# In Mail, click Home > New Email.
# On the Options tab, in the Show Fields group, click From.
# In the From box, type the name of the person on whose behalf you are sending the message.
# To select the name from a list in the Address Book, click From.
# Add recipients, a subject, and the contents of the message as you typically do.

=====Reply to an email on behalf of=====
#In the other person's mailbox, select the message that you want to reply to on behalf of your manager.
#Click Home (If you have opened the message, click Message), and then click Reply, Reply All or Forward.
#On the Options tab, in the Show Fields group, click From.
#In the From box, type your manager's name. To select the name from a list in the Address Book, click From. If you don’t see the From button and box, click Options > From.
#Add recipients, a subject, and the contents of the message as you typically do.

===Outlook Web App===
Delegate functionality is not enabled in OWA, it is a Outlook client feature only

==Shared Email Accounts==
Shared mailboxes are accessed in the Outlook 2013 client through folders within your personal account. They appear in the area beneath the list of cabinet folders, and can be expanded to reveal account contents by clicking the triangle to the left of the account name.

Full access users have shared mailbox account folders automatically show up in their Outlook 2013 client, whereas others with whom full access users have granted folder access need to follow the below directions to add them to their account.

===Outlook 2013===
====Adding a shared mailbox====
#Click File, the Account Settings drop-down menu, and choose Account Settings.
#Under the "E-mail" tab, choose your account, and then click Change.
#Click More Settings..., click the Advanced tab, and then click Add.
#Type the name of the shared mailbox, and then click OK.
#Click OK, Next, and Finish.
#Close the Accounts settings window, and the shared mailbox account will become available under your folder list on the left side of the screen.

===Outlook Web App===

File:Delegate2.PNG

2015-07-28T13:53:52Z

Waseke: Waseke uploaded a new version of "File:Delegate2.PNG"

Email Account Types

2015-07-28T13:52:47Z

Waseke: /* Give delegate access */

==Delegate Email Access==
''Delegate Access is an Outlook feature that enables one person to act on behalf of another Outlook user. The most common scenario in which this feature is used is a manager and his or her assistant. The assistant might be responsible for maintaining the manager's schedule, such as creating and responding to meeting requests. Some assistants might also monitor a manager's Inbox and send email on behalf of the manager.''

===Outlook 2013===

====Add another person's mailbox to your profile====
[[File:Delegatefolder.PNG|right|thumb|Outlook sidebar with 2 mailboxes]]

(NOTE: The person who is sharing a mailbox must grant you Folder visible permission on the root folder of the Exchange mailbox.)
=====Folder Permission=====
#Instructions for granting Folder visible permission (Manager)
## Right-click the root folder of the Exchange mailbox, and then click Folder Permissions.
## Click the name of the delegate
## Under Permissions, under Other, select the Folder Visible check box
## Click OK
#As the delegate, do the following in Outlook
## Click File> Account Settings> Account Settings
## On the Email tab, in the list, click the Exchange account type, then click Change and then click More Settings.
## On the Advanced tab, under Open these additional mailboxes, click Add, and then enter the mailbox name of the person whose mailbox that you want to add to your user profile. If you do not know the mailbox name, ask the person who granted you Delegate Access permissions.

====Send or respond to meeting requests for another person====
=====Give delegate access=====
[[File:Delegate2.PNG|right|thumb|setting delegate permissions]]
To give the delegate sufficient permissions to accept meeting requests for the manager, the manager must do the following:
#Click File > Account Settings > Delegate Access.
#Click Add, then type or select, the delegate’s name, and then click Add.
#Do one of the following:
## In the Delegate Permissions dialog box, give the delegate Editor (can read, create, and change items)permissions in the manager's Calendar folder.
## Click OK to close the Delegate Permissions dialog box, then select the check box at either My delegates only, but send a copy of meeting requests and responses to me or My delegates only.

=====To respond to meeting requests=====
# Open the other person's Inbox if his or her meeting requests are not sent to you directly.
# Open the meeting request.
# Click Accept, Tentative, or Decline.
=====To send a meeting request=====
# Open the other person's calendar.
# On the Home tab, in the New group, click New Meeting.
# Enter the attendees, subject, location, and start and end times as you ordinarily do

====Create or reply to an email message on behalf of another person====
''Note: emails appear in the senders sent mail, not the person that it was sent on behalf of''

=====Send on behalf of=====
[[File:Delegate1.PNG|right|thumb|Email sent on behalf of another user]]
# In Mail, click Home > New Email.
# On the Options tab, in the Show Fields group, click From.
# In the From box, type the name of the person on whose behalf you are sending the message.
# To select the name from a list in the Address Book, click From.
# Add recipients, a subject, and the contents of the message as you typically do.

=====Reply to an email on behalf of=====
#In the other person's mailbox, select the message that you want to reply to on behalf of your manager.
#Click Home (If you have opened the message, click Message), and then click Reply, Reply All or Forward.
#On the Options tab, in the Show Fields group, click From.
#In the From box, type your manager's name. To select the name from a list in the Address Book, click From. If you don’t see the From button and box, click Options > From.
#Add recipients, a subject, and the contents of the message as you typically do.

===Outlook Web App===
Delegate functionality is not enabled in OWA, it is a Outlook client feature only

==Shared Email Accounts==
Shared mailboxes are accessed in the Outlook 2013 client through folders within your personal account. They appear in the area beneath the list of cabinet folders, and can be expanded to reveal account contents by clicking the triangle to the left of the account name.

Full access users have shared mailbox account folders automatically show up in their Outlook 2013 client, whereas others with whom full access users have granted folder access need to follow the below directions to add them to their account.

===Outlook 2013===

===Outlook Web App===

File:Delegate2.PNG

2015-07-28T13:52:22Z

Waseke:

Email Account Types

2015-07-28T13:51:30Z

Waseke: /* Create or reply to an email message on behalf of another person */

==Delegate Email Access==
''Delegate Access is an Outlook feature that enables one person to act on behalf of another Outlook user. The most common scenario in which this feature is used is a manager and his or her assistant. The assistant might be responsible for maintaining the manager's schedule, such as creating and responding to meeting requests. Some assistants might also monitor a manager's Inbox and send email on behalf of the manager.''

===Outlook 2013===

====Add another person's mailbox to your profile====
[[File:Delegatefolder.PNG|right|thumb|Outlook sidebar with 2 mailboxes]]

(NOTE: The person who is sharing a mailbox must grant you Folder visible permission on the root folder of the Exchange mailbox.)
=====Folder Permission=====
#Instructions for granting Folder visible permission (Manager)
## Right-click the root folder of the Exchange mailbox, and then click Folder Permissions.
## Click the name of the delegate
## Under Permissions, under Other, select the Folder Visible check box
## Click OK
#As the delegate, do the following in Outlook
## Click File> Account Settings> Account Settings
## On the Email tab, in the list, click the Exchange account type, then click Change and then click More Settings.
## On the Advanced tab, under Open these additional mailboxes, click Add, and then enter the mailbox name of the person whose mailbox that you want to add to your user profile. If you do not know the mailbox name, ask the person who granted you Delegate Access permissions.

====Send or respond to meeting requests for another person====
=====Give delegate access=====
To give the delegate sufficient permissions to accept meeting requests for the manager, the manager must do the following:
#Click File > Account Settings > Delegate Access.
#Click Add, then type or select, the delegate’s name, and then click Add.
#Do one of the following:
## In the Delegate Permissions dialog box, give the delegate Editor (can read, create, and change items)permissions in the manager's Calendar folder.
## Click OK to close the Delegate Permissions dialog box, then select the check box at either My delegates only, but send a copy of meeting requests and responses to me or My delegates only.

=====To respond to meeting requests=====
# Open the other person's Inbox if his or her meeting requests are not sent to you directly.
# Open the meeting request.
# Click Accept, Tentative, or Decline.
=====To send a meeting request=====
# Open the other person's calendar.
# On the Home tab, in the New group, click New Meeting.
# Enter the attendees, subject, location, and start and end times as you ordinarily do

====Create or reply to an email message on behalf of another person====
''Note: emails appear in the senders sent mail, not the person that it was sent on behalf of''

=====Send on behalf of=====
[[File:Delegate1.PNG|right|thumb|Email sent on behalf of another user]]
# In Mail, click Home > New Email.
# On the Options tab, in the Show Fields group, click From.
# In the From box, type the name of the person on whose behalf you are sending the message.
# To select the name from a list in the Address Book, click From.
# Add recipients, a subject, and the contents of the message as you typically do.

=====Reply to an email on behalf of=====
#In the other person's mailbox, select the message that you want to reply to on behalf of your manager.
#Click Home (If you have opened the message, click Message), and then click Reply, Reply All or Forward.
#On the Options tab, in the Show Fields group, click From.
#In the From box, type your manager's name. To select the name from a list in the Address Book, click From. If you don’t see the From button and box, click Options > From.
#Add recipients, a subject, and the contents of the message as you typically do.

===Outlook Web App===
Delegate functionality is not enabled in OWA, it is a Outlook client feature only

==Shared Email Accounts==
Shared mailboxes are accessed in the Outlook 2013 client through folders within your personal account. They appear in the area beneath the list of cabinet folders, and can be expanded to reveal account contents by clicking the triangle to the left of the account name.

Full access users have shared mailbox account folders automatically show up in their Outlook 2013 client, whereas others with whom full access users have granted folder access need to follow the below directions to add them to their account.

===Outlook 2013===

===Outlook Web App===

Email Account Types

2015-07-28T13:51:14Z

Waseke: /* Create or reply to an email message on behalf of another person */

==Delegate Email Access==
''Delegate Access is an Outlook feature that enables one person to act on behalf of another Outlook user. The most common scenario in which this feature is used is a manager and his or her assistant. The assistant might be responsible for maintaining the manager's schedule, such as creating and responding to meeting requests. Some assistants might also monitor a manager's Inbox and send email on behalf of the manager.''

===Outlook 2013===

====Add another person's mailbox to your profile====
[[File:Delegatefolder.PNG|right|thumb|Outlook sidebar with 2 mailboxes]]

(NOTE: The person who is sharing a mailbox must grant you Folder visible permission on the root folder of the Exchange mailbox.)
=====Folder Permission=====
#Instructions for granting Folder visible permission (Manager)
## Right-click the root folder of the Exchange mailbox, and then click Folder Permissions.
## Click the name of the delegate
## Under Permissions, under Other, select the Folder Visible check box
## Click OK
#As the delegate, do the following in Outlook
## Click File> Account Settings> Account Settings
## On the Email tab, in the list, click the Exchange account type, then click Change and then click More Settings.
## On the Advanced tab, under Open these additional mailboxes, click Add, and then enter the mailbox name of the person whose mailbox that you want to add to your user profile. If you do not know the mailbox name, ask the person who granted you Delegate Access permissions.

====Send or respond to meeting requests for another person====
=====Give delegate access=====
To give the delegate sufficient permissions to accept meeting requests for the manager, the manager must do the following:
#Click File > Account Settings > Delegate Access.
#Click Add, then type or select, the delegate’s name, and then click Add.
#Do one of the following:
## In the Delegate Permissions dialog box, give the delegate Editor (can read, create, and change items)permissions in the manager's Calendar folder.
## Click OK to close the Delegate Permissions dialog box, then select the check box at either My delegates only, but send a copy of meeting requests and responses to me or My delegates only.

=====To respond to meeting requests=====
# Open the other person's Inbox if his or her meeting requests are not sent to you directly.
# Open the meeting request.
# Click Accept, Tentative, or Decline.
=====To send a meeting request=====
# Open the other person's calendar.
# On the Home tab, in the New group, click New Meeting.
# Enter the attendees, subject, location, and start and end times as you ordinarily do

====Create or reply to an email message on behalf of another person====
''note: Emails appear in the senders sent mail, not the person that it was sent on behalf of''

=====Send on behalf of=====
[[File:Delegate1.PNG|right|thumb|Email sent on behalf of another user]]
# In Mail, click Home > New Email.
# On the Options tab, in the Show Fields group, click From.
# In the From box, type the name of the person on whose behalf you are sending the message.
# To select the name from a list in the Address Book, click From.
# Add recipients, a subject, and the contents of the message as you typically do.

=====Reply to an email on behalf of=====
#In the other person's mailbox, select the message that you want to reply to on behalf of your manager.
#Click Home (If you have opened the message, click Message), and then click Reply, Reply All or Forward.
#On the Options tab, in the Show Fields group, click From.
#In the From box, type your manager's name. To select the name from a list in the Address Book, click From. If you don’t see the From button and box, click Options > From.
#Add recipients, a subject, and the contents of the message as you typically do.

===Outlook Web App===
Delegate functionality is not enabled in OWA, it is a Outlook client feature only

==Shared Email Accounts==
Shared mailboxes are accessed in the Outlook 2013 client through folders within your personal account. They appear in the area beneath the list of cabinet folders, and can be expanded to reveal account contents by clicking the triangle to the left of the account name.

Full access users have shared mailbox account folders automatically show up in their Outlook 2013 client, whereas others with whom full access users have granted folder access need to follow the below directions to add them to their account.

===Outlook 2013===

===Outlook Web App===

Email Account Types

2015-07-28T13:51:06Z

Waseke: /* Send on behalf of */

==Delegate Email Access==
''Delegate Access is an Outlook feature that enables one person to act on behalf of another Outlook user. The most common scenario in which this feature is used is a manager and his or her assistant. The assistant might be responsible for maintaining the manager's schedule, such as creating and responding to meeting requests. Some assistants might also monitor a manager's Inbox and send email on behalf of the manager.''

===Outlook 2013===

====Add another person's mailbox to your profile====
[[File:Delegatefolder.PNG|right|thumb|Outlook sidebar with 2 mailboxes]]

(NOTE: The person who is sharing a mailbox must grant you Folder visible permission on the root folder of the Exchange mailbox.)
=====Folder Permission=====
#Instructions for granting Folder visible permission (Manager)
## Right-click the root folder of the Exchange mailbox, and then click Folder Permissions.
## Click the name of the delegate
## Under Permissions, under Other, select the Folder Visible check box
## Click OK
#As the delegate, do the following in Outlook
## Click File> Account Settings> Account Settings
## On the Email tab, in the list, click the Exchange account type, then click Change and then click More Settings.
## On the Advanced tab, under Open these additional mailboxes, click Add, and then enter the mailbox name of the person whose mailbox that you want to add to your user profile. If you do not know the mailbox name, ask the person who granted you Delegate Access permissions.

====Send or respond to meeting requests for another person====
=====Give delegate access=====
To give the delegate sufficient permissions to accept meeting requests for the manager, the manager must do the following:
#Click File > Account Settings > Delegate Access.
#Click Add, then type or select, the delegate’s name, and then click Add.
#Do one of the following:
## In the Delegate Permissions dialog box, give the delegate Editor (can read, create, and change items)permissions in the manager's Calendar folder.
## Click OK to close the Delegate Permissions dialog box, then select the check box at either My delegates only, but send a copy of meeting requests and responses to me or My delegates only.

=====To respond to meeting requests=====
# Open the other person's Inbox if his or her meeting requests are not sent to you directly.
# Open the meeting request.
# Click Accept, Tentative, or Decline.
=====To send a meeting request=====
# Open the other person's calendar.
# On the Home tab, in the New group, click New Meeting.
# Enter the attendees, subject, location, and start and end times as you ordinarily do

====Create or reply to an email message on behalf of another person====

=====Send on behalf of=====
[[File:Delegate1.PNG|right|thumb|Email sent on behalf of another user]]
# In Mail, click Home > New Email.
# On the Options tab, in the Show Fields group, click From.
# In the From box, type the name of the person on whose behalf you are sending the message.
# To select the name from a list in the Address Book, click From.
# Add recipients, a subject, and the contents of the message as you typically do.

=====Reply to an email on behalf of=====
#In the other person's mailbox, select the message that you want to reply to on behalf of your manager.
#Click Home (If you have opened the message, click Message), and then click Reply, Reply All or Forward.
#On the Options tab, in the Show Fields group, click From.
#In the From box, type your manager's name. To select the name from a list in the Address Book, click From. If you don’t see the From button and box, click Options > From.
#Add recipients, a subject, and the contents of the message as you typically do.

===Outlook Web App===
Delegate functionality is not enabled in OWA, it is a Outlook client feature only

==Shared Email Accounts==
Shared mailboxes are accessed in the Outlook 2013 client through folders within your personal account. They appear in the area beneath the list of cabinet folders, and can be expanded to reveal account contents by clicking the triangle to the left of the account name.

Full access users have shared mailbox account folders automatically show up in their Outlook 2013 client, whereas others with whom full access users have granted folder access need to follow the below directions to add them to their account.

===Outlook 2013===

===Outlook Web App===