William Paterson University - Information Technology's Wiki - User contributions [en]

Navigate

2020-05-26T18:40:45Z

Ta-nunezo:

== Overview ==

Starfish is an interactive platform used to help faculty and staff guide students towards a positive and successful academic experience.
 
It also assists students in getting feedback, identifying next steps and connecting with support systems on campus.
 
* '''Progress Surveys, Flags and Kudos''' - faculty and staff can provide updates to you about concerns, positive steps, and needed to-dos. This will be a central space that you should be checking daily for updates, appointments, reminders and feedback.
* '''Raise Your Hand!''' – This feature lets students ask for help remotely. If you don't know where to go or who to ask for help – this feature will direct your question to the right office who will follow up with you and get you connected to someone who can help.
* '''Success Network and Communication''' - All students will be able to view who is in their Success Network in one place. These are all the people who are connected to you including: faculty, advisors, and your Academic Coaches. Also included are Academic Support Centers and services that all students can rely on for assistance. Students can also schedule an appointment or reach out to their network when they need assistance.

== Students ==
'''Setting Up a Student Profile'''
 
This is where you can upload a picture and set your preferences.
 
Go to Starfish Student Success >> wpunj.starfishsolutions.com
 
* '''Sign onto WP Connect''' – remember your username is the last name, first initial and number part of your student email address; your password is your 855 ID number
* '''Click on your student tab'''
* '''Starfish Student Success''' can be found under your '''My Degree''' section or '''WPUNJ APPs''' (icon located in the top right next to your name)
** Here you should be directed right to your Starfish entry page. (You may have to sign in again using your WP Connect sign in information.)
 
'''Editing Your Profile'''
* Locate the pull down menu and click the arrow, select profile, edit your profile photo and contact information
[[File:Test1.png|200px]]
 
[[File:Test2.2.png|800px]]
 
== Starfish FAQ ==
 
https://www.wpunj.edu/academicsupport/starfish/starfish-for-students/how-to-ask-for-help

'''How do I ask for assistance using Starfish?'''
# Find the pull down menu in the top left
[[File:Test3.png|40px]]
# A menu will open up and you will left click on “Raise Your Hand”
# A new screen will load where you select the type of assistance you need, select the course (No Course if not applicable) and enter details.
# Hit submit and then ok.
https://www.wpunj.edu/academicsupport/starfish/starfish-for-students/how-to-ask-for-help

 

[[File:Test4.png|200px]]
 
[[File:Test5.png|600px]]
 
[[File:Test6.png|300px]]
 
[[File:Test7.png|400px]]
 
[[File:Test8.png|400px]]
 

'''What happens once I click submit?'''
* An email will be sent to you from the Student Success Team to your university email
* The request will automatically go to the best office to assist you
* They will reach out via email or phone depending on your request and guide you to the appropriate person, service or office on campus

 

'''Are there other ways to ask for assistance?'''
* Reach out to your Success Network!
** Locate the icon for the pull down menu and left click My Success Network. This will connect you to the contact information of your advisor, professors, Academic Coach and other support services on campus. Additionally, all students are welcomed to drop by one of the many Support Centers on campus to get the help you need.
 
'''How do I schedule an appointment?'''
* Locate the icon for the pull down menu and left click My Success Center
** Click the option icon next to a network member’s name
** Click schedule
** Select the type of help you need
** Schedule a day
** Confirm the details
** You will get an email with the appointment details and the appointment will be listed on your Dashboard.
** Remember to set a reminder 😊

 

[[File:Test9.png|400px]]
 
== Flag FAQ ==

https://www.wpunj.edu/academicsupport/starfish/starfish-for-students/i-received-a-flag-what-should-i-do

'''What is a flag?'''
* Flags are alerts raised by faculty, staff or offices that tell you there is an issue to be taken care of and an action to complete.
'''What should I do if I have a flag?'''
* Most flags will outline an action you need to take - like checking on key paperwork or attending class
* The most important thing to do when you have a flag is address it early!
* Reach out, follow the directions given in the flag and ask for help
'''What are the types of flags?'''
* Academic - such as a warning about attendance, needing tutoring or other actions you should take
* Indication you need to hand in some key paperwork or finish a process
'''Will I be notified?'''
* You’ll get an email about the concern as well as a flag in Starfish
* There also may be a person or office you can contact for additional help or guidance about what to do
'''If I have a flag am I in trouble?'''
* No - Flags are our way of giving you a heads up about a concern - when there is still time to do something about it.
* You're not being penalized or punished - you're being guided towards solving a problem, and we're telling you who can help
 
'''Staff and Advisors'''
Academic Support Services has provided extensive instructions for staff & advisors which can be found [https://www.wpunj.edu/academicsupport/starfish/starfish-for-staff-and-advisors/ here]
 
'''Faculty'''
Academic Support Services has provided extensive instructions for faculty which can be found [https://www.wpunj.edu/academicsupport/starfish/starfish-for-faculty/ here]

[[Category:Software Guides]]

Navigate

2020-05-26T18:39:25Z

Ta-nunezo:

== Overview ==

Starfish is an interactive platform used to help faculty and staff guide students towards a positive and successful academic experience.
 
It also assists students in getting feedback, identifying next steps and connecting with support systems on campus.
 
* '''Progress Surveys, Flags and Kudos''' - faculty and staff can provide updates to you about concerns, positive steps, and needed to-dos. This will be a central space that you should be checking daily for updates, appointments, reminders and feedback.
* '''Raise Your Hand!''' – This feature lets students ask for help remotely. If you don't know where to go or who to ask for help – this feature will direct your question to the right office who will follow up with you and get you connected to someone who can help.
* '''Success Network and Communication''' - All students will be able to view who is in their Success Network in one place. These are all the people who are connected to you including: faculty, advisors, and your Academic Coaches. Also included are Academic Support Centers and services that all students can rely on for assistance. Students can also schedule an appointment or reach out to their network when they need assistance.

== Students ==
'''Setting Up a Student Profile'''
 
This is where you can upload a picture and set your preferences.
 
Go to Starfish Student Success >> wpunj.starfishsolutions.com
 
* '''Sign onto WP Connect''' – remember your username is the last name, first initial and number part of your student email address; your password is your 855 ID number
* '''Click on your student tab'''
* '''Starfish Student Success''' can be found under your '''My Degree''' section or '''WPUNJ APPs''' (icon located in the top right next to your name)
** Here you should be directed right to your Starfish entry page. (You may have to sign in again using your WP Connect sign in information.)
 
'''Editing Your Profile'''
* Locate the pull down menu and click the arrow, select profile, edit your profile photo and contact information
[[File:Test1.png|200px]]
 
[[File:Test2.2.png|800px]]
 
== Starfish FAQ ==
 
https://www.wpunj.edu/academicsupport/starfish/starfish-for-students/how-to-ask-for-help

How do I ask for assistance using Starfish?
# Find the pull down menu in the top left
[[File:Test3.png|40px]]
# A menu will open up and you will left click on “Raise Your Hand”
# A new screen will load where you select the type of assistance you need, select the course (No Course if not applicable) and enter details.
# Hit submit and then ok.
https://www.wpunj.edu/academicsupport/starfish/starfish-for-students/how-to-ask-for-help

 

[[File:Test4.png|200px]]
 
[[File:Test5.png|600px]]
 
[[File:Test6.png|300px]]
 
[[File:Test7.png|400px]]
 
[[File:Test8.png|400px]]
 

'''What happens once I click submit?'''
* An email will be sent to you from the Student Success Team to your university email
* The request will automatically go to the best office to assist you
* They will reach out via email or phone depending on your request and guide you to the appropriate person, service or office on campus

 

'''Are there other ways to ask for assistance?'''
* Reach out to your Success Network!
** Locate the icon for the pull down menu and left click My Success Network. This will connect you to the contact information of your advisor, professors, Academic Coach and other support services on campus. Additionally, all students are welcomed to drop by one of the many Support Centers on campus to get the help you need.
 
'''How do I schedule an appointment?'''
* Locate the icon for the pull down menu and left click My Success Center
** Click the option icon next to a network member’s name
** Click schedule
** Select the type of help you need
** Schedule a day
** Confirm the details
** You will get an email with the appointment details and the appointment will be listed on your Dashboard.
** Remember to set a reminder 😊

 

[[File:Test9.png|400px]]
 
== Flag FAQ ==

https://www.wpunj.edu/academicsupport/starfish/starfish-for-students/i-received-a-flag-what-should-i-do

'''What is a flag?'''
* Flags are alerts raised by faculty, staff or offices that tell you there is an issue to be taken care of and an action to complete.
'''What should I do if I have a flag?'''
* Most flags will outline an action you need to take - like checking on key paperwork or attending class
* The most important thing to do when you have a flag is address it early!
* Reach out, follow the directions given in the flag and ask for help
'''What are the types of flags?'''
* Academic - such as a warning about attendance, needing tutoring or other actions you should take
* Indication you need to hand in some key paperwork or finish a process
'''Will I be notified?'''
* You’ll get an email about the concern as well as a flag in Starfish
* There also may be a person or office you can contact for additional help or guidance about what to do
'''If I have a flag am I in trouble?'''
* No - Flags are our way of giving you a heads up about a concern - when there is still time to do something about it.
* You're not being penalized or punished - you're being guided towards solving a problem, and we're telling you who can help
 
'''Staff and Advisors'''
Academic Support Services has provided extensive instructions for staff & advisors which can be found [https://www.wpunj.edu/academicsupport/starfish/starfish-for-staff-and-advisors/ here]
 
'''Faculty'''
Academic Support Services has provided extensive instructions for faculty which can be found [https://www.wpunj.edu/academicsupport/starfish/starfish-for-faculty/ here]

[[Category:Software Guides]]

Navigate

2020-05-26T18:38:56Z

Ta-nunezo:

== '''Starfish''' ==
== Overview ==

Starfish is an interactive platform used to help faculty and staff guide students towards a positive and successful academic experience.
 
It also assists students in getting feedback, identifying next steps and connecting with support systems on campus.
 
* '''Progress Surveys, Flags and Kudos''' - faculty and staff can provide updates to you about concerns, positive steps, and needed to-dos. This will be a central space that you should be checking daily for updates, appointments, reminders and feedback.
* '''Raise Your Hand!''' – This feature lets students ask for help remotely. If you don't know where to go or who to ask for help – this feature will direct your question to the right office who will follow up with you and get you connected to someone who can help.
* '''Success Network and Communication''' - All students will be able to view who is in their Success Network in one place. These are all the people who are connected to you including: faculty, advisors, and your Academic Coaches. Also included are Academic Support Centers and services that all students can rely on for assistance. Students can also schedule an appointment or reach out to their network when they need assistance.

== Students ==
'''Setting Up a Student Profile'''
 
This is where you can upload a picture and set your preferences.
 
Go to Starfish Student Success >> wpunj.starfishsolutions.com
 
* '''Sign onto WP Connect''' – remember your username is the last name, first initial and number part of your student email address; your password is your 855 ID number
* '''Click on your student tab'''
* '''Starfish Student Success''' can be found under your '''My Degree''' section or '''WPUNJ APPs''' (icon located in the top right next to your name)
** Here you should be directed right to your Starfish entry page. (You may have to sign in again using your WP Connect sign in information.)
 
'''Editing Your Profile'''
* Locate the pull down menu and click the arrow, select profile, edit your profile photo and contact information
[[File:Test1.png|200px]]
 
[[File:Test2.2.png|800px]]
 
== Starfish FAQ ==
 
https://www.wpunj.edu/academicsupport/starfish/starfish-for-students/how-to-ask-for-help

How do I ask for assistance using Starfish?
# Find the pull down menu in the top left
[[File:Test3.png|40px]]
# A menu will open up and you will left click on “Raise Your Hand”
# A new screen will load where you select the type of assistance you need, select the course (No Course if not applicable) and enter details.
# Hit submit and then ok.
https://www.wpunj.edu/academicsupport/starfish/starfish-for-students/how-to-ask-for-help

 

[[File:Test4.png|200px]]
 
[[File:Test5.png|600px]]
 
[[File:Test6.png|300px]]
 
[[File:Test7.png|400px]]
 
[[File:Test8.png|400px]]
 

'''What happens once I click submit?'''
* An email will be sent to you from the Student Success Team to your university email
* The request will automatically go to the best office to assist you
* They will reach out via email or phone depending on your request and guide you to the appropriate person, service or office on campus

 

'''Are there other ways to ask for assistance?'''
* Reach out to your Success Network!
** Locate the icon for the pull down menu and left click My Success Network. This will connect you to the contact information of your advisor, professors, Academic Coach and other support services on campus. Additionally, all students are welcomed to drop by one of the many Support Centers on campus to get the help you need.
 
'''How do I schedule an appointment?'''
* Locate the icon for the pull down menu and left click My Success Center
** Click the option icon next to a network member’s name
** Click schedule
** Select the type of help you need
** Schedule a day
** Confirm the details
** You will get an email with the appointment details and the appointment will be listed on your Dashboard.
** Remember to set a reminder 😊

 

[[File:Test9.png|400px]]
 
== Flag FAQ ==

https://www.wpunj.edu/academicsupport/starfish/starfish-for-students/i-received-a-flag-what-should-i-do

'''What is a flag?'''
* Flags are alerts raised by faculty, staff or offices that tell you there is an issue to be taken care of and an action to complete.
'''What should I do if I have a flag?'''
* Most flags will outline an action you need to take - like checking on key paperwork or attending class
* The most important thing to do when you have a flag is address it early!
* Reach out, follow the directions given in the flag and ask for help
'''What are the types of flags?'''
* Academic - such as a warning about attendance, needing tutoring or other actions you should take
* Indication you need to hand in some key paperwork or finish a process
'''Will I be notified?'''
* You’ll get an email about the concern as well as a flag in Starfish
* There also may be a person or office you can contact for additional help or guidance about what to do
'''If I have a flag am I in trouble?'''
* No - Flags are our way of giving you a heads up about a concern - when there is still time to do something about it.
* You're not being penalized or punished - you're being guided towards solving a problem, and we're telling you who can help
 
'''Staff and Advisors'''
Academic Support Services has provided extensive instructions for staff & advisors which can be found [https://www.wpunj.edu/academicsupport/starfish/starfish-for-staff-and-advisors/ here]
 
'''Faculty'''
Academic Support Services has provided extensive instructions for faculty which can be found [https://www.wpunj.edu/academicsupport/starfish/starfish-for-faculty/ here]

[[Category:Software Guides]]

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Email Attachments

2020-05-20T22:18:52Z

Ta-nunezo:

Whether you're creating a new email or replying to an existing email chain, you are able to attach files onto your emails in two easy steps.

 
'''First select the "Attachment File button as shown below'''
[[File:OutlookHeader.png|900px]]
 
 
 
'''Select your file which may be displayed in the "Recent Items" section or you may have to browse for the file by selecting "Browse This PC" or "Browse Web Locations" '''
 
[[File:AttachmentDropDown.png|500px]]
 
 
Please take note of the following:
# The maximum email attachment size is 25MB.
# There are ways around the 25MB size limit which can be found [https://support.office.com/en-us/article/send-large-files-with-outlook-8c698842-b462-4a4c-8d53-5c5dd04f77ef here]
# There are file types that outlook is not able to attach, for a full list [https://support.office.com/en-us/article/blocked-attachments-in-outlook-434752e1-02d3-4e90-9124-8b81e49a8519 click here]
[[Category:Email]]

Email Attachments

2020-05-20T21:59:42Z

Ta-nunezo:

Whether you're creating a new email or replying to an existing email chain, you are able to attach files onto your emails in two easy steps.

 
'''First select the "Attachment File button as shown below'''
[[File:OutlookHeader.png|900px]]
 
 
 
'''Select your file which may be displayed in the "Recent Items" section or you may have to browse for the file by selecting "Browse This PC" or "Browse Web Locations" '''
 
[[File:AttachmentDropDown.png|500px]]
 
 
Please take note of the following:
# The maximum email attachment size is 25MB.
# There are file types that outlook is not able to attach, for a full list [https://support.office.com/en-us/article/blocked-attachments-in-outlook-434752e1-02d3-4e90-9124-8b81e49a8519 click here]
[[Category:Email]]

File:AttachmentDropDown.png

2020-05-20T21:26:08Z

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Outlook file attachment drop-down

File:OutlookHeader.png

2020-05-20T21:25:32Z

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OutlookAttachmentButton

Microsoft Office 365

2020-03-30T19:17:28Z

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{{Collaboration Tools}}
''If you are looking for the traditional Microsoft Office Suite, which is available as a download for full time students, please see the [[Microsoft Office 2016]] article for instructions.''

Microsoft Office 365 is a subscription-based online office and software plus services suite which offers access to various services and software built around the Microsoft Office platform. This service provides cloud storage and collaboration for both students and faculty members through their University accounts. Some of the features included in Office 365 are Outlook, Newsfeed, OneDrive for Business, Sites and access to the Microsoft Office Web Apps. Both students and faculty member sign into Office 365 through the following site: [http://www.wpunj.edu/365 www.wpunj.edu/365].

{{#ev:youtube|CwF76LORBSI|400|right}}

==Microsoft Office 365 Web Applications==

WPUNJ accounts in Office 365 offer access to the following features:

*Outlook
*Calendar
*People
*Newsfeed
*OneDrive for Business @ William Paterson University
*Sites

===Microsoft Office Mobile Applications===
Student accounts licensed through WPU provide student users with full editing and document creation abilities in any of the [https://products.office.com/en-us/mobile/office Microsoft Mobile Apps]. Current applications include:

*Microsoft Outlook
*Microsoft Word
*Microsoft PowerPoint
*Microsoft Excel
*Microsoft OneNote

These [https://products.office.com/en-us/mobile/office applications] are available for free download through your mobile App Store (Apple or GooglePlay store). Once launched, login to the app with your WPU student credentials to connect it to your Microsoft 365 account.

===Troubleshooting===

If you are having difficulty logging into your email after following these steps:
# Click the following link to access your email: [http://www.wpunj.edu/365 www.wpunj.edu/365]
# Login with your full email address, username@student.wpunj.edu, and the same password as WP Connect
Please clear your cache and cookies on the browser you are using to access your email. Here are three short ‘how to’ videos with step by step instructions:

* [http://www.youtube.com/watch?v=F3x5MrsSYQ8 Google Chrome]
* [http://www.youtube.com/watch?v=QezlAFIo1zg Mozilla Firefox]
* [http://www.youtube.com/watch?v=XURIEAzo9_A Internet Explorer]
* [http://www.youtube.com/watch?v=wIKW44231F0 Safari]

After deleting your cache on the appropriate browser, please attempt logging into your email once again. If you are still experiencing issues, please contact the [https://www.wpunj.edu/helpdesk Help Desk].

===License and Terms===

Full Time students, faculty and staff at WPU will have access to Office 365 while enrolled or employed. After a user has left the university the Office 365 license will be disabled. The license also includes access to Microsoft Office download and mobile applications.

===Sign out from Skype/Teams===

1) Click your username in the top right corner

[[File:Skype_Signout1.png]]

2) Click on Available and select “Sign out of IM”

[[File:Skype Signout2.png|250px]]

[[File:Skype Signout3.png|250px]]

==Outlook==
This portion of the Office 365 article will cover the basics of using mail, calendar, and contacts in Office 365.

====Mail====

[[File:Mail.GIF|450px]]

1.Create a new message by clicking '''+ new mail'''.

2.'''Folders.''' The folder list includes the folders in your mailbox and Favorites. It may include other folders, such as archive folders. You can collapse this pane by clicking the folder icon at the top. You can expand and collapse folders in this view by clicking the triangle icons next to the folder names.

3.'''Search window'''. Type what you want to search for here, such as the name of a person you want to find messages from, or text that you want to search for to find a particular message.

4.'''List of messages in the current folder.''' Each entry in the list view has additional information, such as how many messages there are in a conversation and how many are unread, or if there is an attachment, flag, or category associated with any messages in the conversation. A conversation can have one or more messages. When a conversation is selected, you can delete it, add a flag, or add a category by clicking the icons. At the top of the list view are filters that you can click to quickly find messages that are unread, that include your name in the To or the Cc line, or that have been flagged. In addition to the filters, you’ll see the name of the folder you’re viewing and the view that you’ve selected.

5.'''The reading pane''' is where the conversation that you’ve selected is displayed. You can respond to any message in the conversation by clicking the links at the top of the message.
=====FindTime=====
{{#ev:youtube|F6SjA941B0A|300|right}}

Microsoft is offering a new feature called FindTime. This tool eliminates the need for Doodle polls or email exchanges to schedule meetings. FindTime integrates with Outlook and shows what days and times work the best for you and the attendees using free/busy data in our calendars.

[[File:Findtime2.png|450px|frameless|FindTime]]

Find out more about "[https://findtime.microsoft.com/ Microsoft FindTime Scheduling Feature]"!

====Tasks====
Tasks stores tasks that you create or that are sent to you, and also messages that you’ve flagged. To view your tasks, click Tasks below the folder list in the Outlook window.

[[File:Tasks.GIF |450px]]

1.Create a new task by clicking '''+ new task'''.

2.Use this column to view flagged items and tasks, or just tasks.

3.'''Filters'''. Select the filter depending on what items you want to see. Tasks and flagged items that don’t have a date associated with them and that aren’t completed will appear only when you select all.

4.List of items that meet the current filter criteria. Click any item to view it in the reading pane. You can use the controls in the list view to make changes to an item’s status. For example, you can mark a task as complete, or remove a flag from a message.

5.The reading pane, where the content of the items you’ve selected is displayed. You can use the controls in the upper corner to make changes to the item if it’s a task. If it’s a message, the controls will be the same as you would see while reading your mail.

====Calendar====

[[File:Calendar.GIF |450px]]

1.Create a new event by clicking '''+ new event'''. An event can be an appointment, a meeting, or an all-day event.

2.Use the calendars to navigate from one date to another. Shading will show you what week you’re currently viewing, and darker shading marks the current date. You can use the calendar icon at the top to collapse or expand this side of the calendar view.

3.You can view more than one calendar at a time. This section lets you add other people’s calendars and select which to display.

4.This is another area that you can use to navigate from one day to another. Click any of the dates to jump to that date. Or click the arrows on either end to see the dates before or after what’s displayed.

5.The main window, where calendars will be displayed.

6.Select the view you want, and share or print your calendar.

====People====

[[File:People.GIF |450px]]

1.Create a new contact by clicking new contact.

2.All the places you can find contact information.

3.'''Search.''' Type a person’s name here to search for them in your contacts and in your organization’s directory.

4.List of all contacts in the current folder.

5.The contact card for the selected person.

6.Actions you can take directly from the contact card. Click the icons to send a message, start a chat session, or create a meeting request.

==OneDrive for Business==
[[File:Eds1skydrive.png|500px|thumb|right|OneDrive for Business home page.]]

OneDrive for Business is cloud storage provided by Microsoft intended for storing and organizing work/educational related documents. OneDrive for Business, managed by Information Technology, offers the capability of file storing and sharing. OneDrive for Business is different from the Microsoft hosted OneDrive, which is intended for personal storage separate from William Paterson University. OneDrive for Business is also different from your Sites, which is intended for storing team or project-related documents. Documents stored through OneDrive for Business are only accessible when using your University credentials.

===Storage Capactiy===
OneDrive for Business for William Paterson is currently allocating 1 TB of space for document cloud storage.

===Uploading and Creating Documents===
To upload an exiting document to OneDrive for Business, click on the '''+ new document''' link.

[[File:Webapps.png|400px]]

In the following window, you will have the option to either create a new document using [[Microsoft_Office_365#Microsoft_Office_Web_Apps| Office Web Apps]] or upload an existing document from your computer. Alternatively, you may also drag existing documents onto the OneDrive for Business page when it is open in your browser.

===Sharing===
All files stored in OneDrive for Business are private initially – only you can see them – unless you decide to share them. You can easily make a file available to everyone in your organization (William Paterson University) by placing it in the '''Shared with Everyone''' folder or you can share files with specified account holders for collaborative projects. Currently, the University does not allow you to share files with external users.

There are two ways to share documents 1) by copying and pasting a link to the document or 2) sending a sharing email through OneDrive for Business.

====Sharing a Document via Link====
To send a link to a co-worker or peer, navigate to the document you would like to share and click on the three dots located next to the document. A window will appear showing you a preview of your document as well as other options. Below the preview you will find a link box that contains the link to your document. Copy the document link and paste it in a message or email in order to share it with someone.

[[File:Sharinglink.png|600px]]

====Sharing a Document via Email====
To send an email with a link to the document you would like to share, navigate to the document and click the three dots located next to the document title. Click on the SHARE link listed at the bottom of the preview window.

[[File:SharingEmail1.png|550px]]

After clicking the SHARE link, an email options window will open.

[[File:Sharingemail2.png|550px]]

In this window, you can select the level of permission the person you are sharing with has (Can Edit or Can View) and choose to include a personal message with your email. Be sure to make sure the "Send and email invitation" option is checked in order for a notification email to be sent to the person you are sharing with.

===Shared with Everyone===
Placing documents into the "Shared with Everyone" folder will make those documents available to everyone in the University who has the link to your "Shared with Everyone" folder. You can find the link to your folder by clicking on the three dots located to the right of the folder.

[[File:Sharedlinkskydrive.png|675px|Find the link to your "Shared with Everyone" folder by clicking on the three dots next to the folder.]]

By default, anyone looking at your "Shared with Everyone" folder has View Only access, meaning they cannot edit those documents.

===Shared with Me===
You can view documents that have been shared with you by other people by navigating to the "Shared with Me" link located in the left column under the profile picture. Please note that documents that are recently shared with you might not show up instantly.

[[File:Sharedwithme.PNG |350px]]

===Syncing with OneDrive for Business Desktop Application===
Syncing your OneDrive for Business with the OneDrive for Business Desktop Application allows you to access your cloud based documents directly from your desktop. Having your document available on your computer allows you to open and save your documents directly from the file structure on your desktop without having to log into the Microsoft Online webpage. Syncing with OneDrive for Business is only available to users with Office 2013 or the standalone OneDrive for Business Application.

To sync your OneDrive library directly to your desktop:
{{#ev:youtube|74pJngXLHJI|600|left|Syncing OneDrive for Business Desktop Application}} 
 
* Log into your OneDrive at [http://www.wpunj.edu/365 www.wpunj.edu/365] from the computer you wish to SYNC with your online library.
* Navigate to the SYNC link located in the upper right-hand corner of the window, underneath your user name.
[[File:Sync.PNG |300px]]
* When the Sync window appears, click SYNC NOW
[[File:Sync2.PNG |300px]]
* You will be prompted to login with your credentials. Be sure to enter your ''WPU email address and password''. This is the email associated with your Office 365 Account. Logging in with other Microsoft accounts (Live ID, MSN,Hotmail etc.) will NOT enable the SYNC from your WPU hosted OneDrive for Business. '''NOTE:''' If you are prompted to select between using a Microsoft Account or an Organization Account, please select '''Organizational Account'''.
[[File:Sync3.PNG |300px]][[File:Sync4.PNG |300px]]
* A confirmation window will open asking you to initiate the Sync. In this box, you also have the option to change the location of the library on your machine.
[[File:Sync5.PNG |300px]]
* Once the sync completes, you will be able to access your OneDrive for Business documents directly from the OneDrive for Business folder located under you Favorites. A green check mark indicates this document has successfully synced with the cloud.
[[File:Sync6.PNG |300px]]
*If you are using Office 2013, you will also be able to save directly to your OneDrive for Business from inside an open Office 2013 Application. You will notice that after the SYNC completes, the following option will be available in your Save and Save As tab in the Office applications:
[[File:SaveAsOneDrive.PNG |300px]]

==Microsoft Office Online==
Office Online is a browser based editing suite that lets you create, edit and share your Excel, Word, PowerPoint and OneNote files from any web browser. Office Online is an integral part of OneDrive for Business and provides basic Office editing features through an entirely online interface.
====Open an Existing Document with Office Online====
To open a document that currently exists in your OneDrive for Business, navigate to the document and click on the title. The document will open in a preview window where you will see the EDIT DOCUMENT link in the menu bar.

[[File:Webapppreview.png|550px]]

Click on the "Edit in Word Online" link in the drop down.
The document will open in the Web Application in your browser tab.

[[File:Wordwebapp.png|550px]]

'''Please Note''': The ability to open and edit documents in fully functional Office Applications through OneDrive for Business is currently only available for users with Office 2013.

==Sites==
[[File:SharePoint-2013.png | 350px| thumb |right]]
Office 365 SharePoint Sites are designed to help organize documents in a central location for multiple people and groups to work on. They can be customized in a multitude of ways including appearance, functionality and user permissions.
Currently, Sites are managed by the IT department. To inquire about getting access to Sites, please submit a [[Web_Help_Desk | Web HelpDesk]] ticket.
 
 
 
 

==Newsfeed==
The Newsfeed encompasses the social component of Office 365. Use the Newsfeed to follow people, documents, and tags to keep informed about activities and updates. On the main page of the Newsfeed, you primarily see posts created by people you’re following, and posts pertaining to other content you are following, such as tags and documents. In addition to the “Following” view, you might occasionally be interested in browsing the “Everyone” view, the organization-wide newsfeed.

==Microsoft Teams==
[[File:Teams-Chat.jpg|800px|right]]
Microsoft Teams is available for download on University PCs in the [[University_Software|Software Center]] as well as thru the Mac [[Mac_OS_Managed_Software_Center|Managed Software Center]]. You can also use the web-based version of teams at http://teams.microsoft.com as well as the Microsoft Teams mobile apps (available for download in the Apple and Google Play app stores.) Chat, share, meet thru Teams using your WPUNJ account.

===Creating/Using an official 'Team'===
'''''Please Note: access to create a 'Team' is currently available to all employees. See the links below for an introduction to creating official Teams. If you need to use teams for ad-hoc communication, we recommend use of the Chat feature that's found on the left side navigation bar'''''

See [https://support.office.com/article/video-welcome-to-microsoft-teams-b98d533f-118e-4bae-bf44-3df2470c2b12?wt.mc_id=otc_microsoft_teams| Microsoft's Welcome video for a brief overview] of the Teams application or their [https://download.microsoft.com/download/D/9/F/D9FE8B9E-22F5-47BF-A1AB-09539C41FCD0/Teams%20QS.pdf|Quick Start guide for how to navigate Teams].

Also see [https://support.microsoft.com/en-us/office/choose-a-team-type-to-collaborate-in-microsoft-teams-0a971053-d640-4555-9fd7-f785c2b99e67| Microsoft's article on choosing a team type] for additional information on the different types of teams and their related features.

More information can be found on the [https://support.office.com/en-us/teams Microsoft Teams Page].



===Using the Teams 'Chat' feature ===
* Start a chat from the Chat button.
* Search for others on the top bar
* Add addition people to the conversation with the person+ icon in the upper right corner of the window.
* Start an audio, video chat or share your screen from the blue buttons on the upper right corner.
* Schedule a Meeting from the Calendar button

====Start a Chat====
[[File:Teams-StartChat.jpg|400px]]

Group Chat 
[[File:Teams-GroupChat.jpg|400px]]

====Make a Video or Audio Call====
[[File:Teams-MakeCalls.jpg|400px]]

====Share your Screen====
[[File:Teams-ShareScreen.jpg]]

====Share a File====
[[File:Teams-ShareFile.jpg|400px]]

===Scheduling Meetings with Teams===
To Schedule a Meeting within Teams, select the Calendar on the left sidebar.

[[File:Teams-Meeting1.jpg|400px]]

Select '''+New Meeting''' on the upper right hand corner of teams. This will allow you to create a calendar invite and provide a Teams meeting link

[[File:Teams-Meeting2.jpg|400px]]

If you’d like to schedule a meeting with members of an already created chat you can click on the icon denoted below. From here you will be prompted to fill the same information as shown above. Please note, anyone listed as participants of a meeting will recieve an invitation link automatically once the meeting is scheduled.

[[File:TeamsTextBox.png|430px]]

==Downloading Office on a Personal Machine - Employees and Students==
With your WPU Account Credentials, you are able to install Office on up to 5 computers, 5 phones, and 5 tablets for free.

To download Office 2016 with your WPU account through WPConnect:
#Log into WPConnect and locate the "WPUNJ Apps" icon on the top right.
#Click MS Office to install Office onto your personal computer.
[[File:MSOffice.PNG |700px]]

To download Office 2016 with your WPU account through Office 365 Website:
#Log into Office 365 at [https://www.wpunj.edu/365 www.wpunj.edu/365]
#Click "Install Office" on the top right and follow download prompts.
[[File:MSOffice1.PNG |1000px]]
#If installing this on a Mac, the provided applications are slightly different the the PC offerings.
[[File:office365_download_4.PNG |400px]]

==References==
For more detailed information about Microsoft Office 365, please visit the following Microsoft pages:
*[https://support.office.com/en-us/article/HA103267190| Outlook 365]
*[http://office.microsoft.com/en-us/sharepoint-server-help/what-is-skydrive-pro-HA102822076.aspx?CTT=1| What is OneDrive for Business?]
*[http://office.microsoft.com/en-us/office365-suite-help/get-started-with-office-web-apps-in-office-365-HA102619009.aspx?CTT=1| Get Started with Office Web Apps in 365]

[[Category:Email]]

File:TeamsTextBox.png

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Teams calendar icon

Identify a PC and MAC

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==Ways to identify a PC and a MAC==

==Computer Name ==
This article explains how to find your computer name

'''Finding your Computer Name on a Windows PC:'''
 
 

1.On the bottom left-hand side please click on the Start Menu
[[File:windowsIcon.png|left|sub]]
 
 

 2.A new window will appear, continue by simply typing “Name”, please note that you do not have to click anywhere before you can begin typing.
 
 

3.Click on the first option shown below
 
[[File:ViewPcName.png|sub|500px]]
 
 

 4.A new window will open up as shown below, your computer’s name is labeled as “Device name”. Please see the image below for further clarification.
[[File:AboutPc.png|sub|500px]]
 
 

'''Finding your Computer Name on a Mac:'''
 
 

1.Move your cursor to the top left-hand side of your screen and click on the button shown below.
 
[[File:AppleLogo.png|left|sub|frameless]]
 
 

 
2.A drop down menu will appear, click on “About This Mac”
 
[[File:AppleDropDown.png|sub|frameless]]
 
 

3.Your computers name is denoted by the “Serial Number” as shown below.
 
[[File:MacAboutDvice.png|sub|400px]]
 
 

==Service tag or serial number ==
This article explains how to find your device serial number or service tag.
==Dell==
Dell refers to its serial numbers as service tags
* You can use Internet Explorer or any browser to find your service tag online. Click [https://www.dell.com/support/home/us/en/04 here].
===Laptop===
[http://www.dell.com/support/troubleshooting/us/en/555/KCS/KcsArticles/ArticleView?docid=608970 Dell knowledgebase article: How to find the service tag on a Dell notebook computer?] 
[[file:1371236862913.inspiron02_st.gif]]
===Desktop===
[http://www.dell.com/support/troubleshooting/us/en/555/KCS/KcsArticles/ArticleView?docid=611261 Dell knowledgebase article: How to find the service tag on a Dell desktop computer?] 
The service tag number will be usually be found on the back of the computer case, but it may be located on the top or side of the system. 
[[file:1373992234710.Desktop_Tag.JPG‎]] 
[[file:1371237707659.desktop_st.gif]] 
==Mac==
*Finding the serial number on a Mac is the same on both a laptop and a desktop. See instructions here: [[Mac Serial Number]]
*If you Mac won't turn on, follow the instructions in this [http://support.apple.com/kb/ht1349 Apple knowledgebase article].
==Printers==
You can find the service tag on the back of the printer:
{{#ev:youtube|NQFYgb5tskQ|600|left|Finding the service tag on a networked Dell printer}}
{{#ev:youtube|CnwqPrKCgto|600|left|Printing the "Printer Settings" page on a networked Dell printer}}

[[Category:Help Desk]]

File:MacAboutDvice.png

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Mac about device

File:AppleDropDown.png

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Apple drop down

File:AppleLogo.png

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Apple Logo

File:AboutPc.png

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Windows about PC

File:ViewPcName.png

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Windows start menu view pc name

File:WindowsIcon.png

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Windows icon