File:FileRequest2.png

2025-12-11T20:15:00Z

Rumleyc:

2025-09-10T14:19:57Z

Rumleyc:

Manually Connect to Wired Network

2025-04-14T13:30:17Z

Rumleyc:

== Manually Connect to Wired Network ==

It may be necessary to use these instructions if your browser or computer do not allow you to execute the '''Cisco Network Setup Assistant'''.

<p> </p>
<ol>
<li>Click on '''Start > Run''' and type in '''services.msc''' and press enter
<div class="toccolours mw-collapsible mw-collapsed" style="width:450px">
[[Image:ENS-ISE-Servicesmsc.png|center|450px]]
</div>

<li>Right click on '''Wired AutoConfig''' and left click on '''Properties'''.

<div class="toccolours mw-collapsible mw-collapsed" style="width:750px">
[[Image:ENS-ISE-Services-wiredautoconfig.png|center|750px]]
</div>

<li>Make the following changes:
<ol>
<li>Change '''Startup type''' to '''Automatic'''.
<li>Click '''Start''' to start the service
<li>Click '''OK''' to save changes
</ol>

<div class="toccolours mw-collapsible mw-collapsed" style="width:350px">
[[Image:ENS-ISE-Services-wiredautoconfig-settings.png|center|350px]]
</div>

<li>Access your Network Interfaces via Control Panel. ('''Start > Control Panel > Network and Sharing Center > Change adapter settings''')
<li>Right Click on your Local Area Connection (Ethernet), left click on properties.
<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">
[[Image:ENS-ISE-Control panel LocalAreaConnection.png|center|300px]]
</div>

<li>Left Click on '''Authentication''' Tab
<div class="toccolours mw-collapsible mw-collapsed" style="width:350px">
[[Image:ENS-ISE-LocalAreaConnection Main.png|center|350px]]
</div>

<li>Make Sure that the following items are checked
<ol>
<li>'''Enable IEEE 802.1x authentication'''
<li>'''Remember my Credentials for this connection each time I'm logged in'''
<li>'''Fallback to unauthorized network access'''
</ol>
<div class="toccolours mw-collapsible mw-collapsed" style="width:400px">
[[Image:ENS-ISE-LocalAreaConnection-Authentication1.png|center|400px]]
</div>
<li>Make sure that '''Authentication Method''' is '''Microsoft: Protected Eap (PEAP)'''

<li>Left Click on '''Settings''' and make the following changes:
<ol>
<li>Check '''Validate Server Credentials'''
<li>Check '''Connect to these servers:'''
<li>Enter in the following servers, exactly as specified:
<pre>ise.wpunj.edu</pre>
<li>Check Any '''DigiCert High Assurance EV Root CA''' Certificates. On Windows 11 computers, it may ask for DigiCert Global G2 certificates.
<div class="toccolours mw-collapsible mw-collapsed" style="width:450px">
[[Image:ENS-ISE-LocalAreaConnection-Peap.PNG|center|450px]]
</div>
<li>Check '''Do Not prompt user to authorize new servers or trusted certification authorities'''
<li>Change '''Select Authentication Method''' to '''Secured password (EAP-MSCHAP v2)'''
<li>Click '''Configure''' and uncheck '''Automatically use my Windows logon name and password (and domain if any)''' and click '''OK'''.
</ol>
<div class="toccolours mw-collapsible mw-collapsed" style="width:250px">
[[Image:ENS-ISE-EAP MSCHAPv2.PNG|center|250px]]
</div>

<li>Left Click on '''Additional Settings''' and make the following configuration changes:
<ol>
<li>Check '''Specify Authentication Mode'''
<li>Select '''User Authentication'''
<li>Left Click '''Save Credentials''' and enter your WP Connect log in information
<li>Left Click '''OK''' to save settings and return to the '''Authentication''' Tab of '''Local Area Connection''' Properties
</ol>
<div class="toccolours mw-collapsible mw-collapsed" style="width:350px">
[[Image:ENS-ISE-LocalAreaConnection-Authentication3.png|center|350px]]
</div>

<li>Click OK on all open dialog boxes in order to save settings and apply.
<li>You may need to un-plug and re-plug your device for the settings for the connection to take.

You should now have full access to the WPUNJNet.

[[:Category:Network Services|Network Services]]

SharePoint

2025-03-05T15:54:53Z

Rumleyc: /* Sharing External Documents */

=What is SharePoint?=
Organizations use SharePoint to create websites. You can use it as a secure place to store, organize, share, and access information from any device. All you need is a web browser, such as Microsoft Edge, Internet Explorer, Chrome, or Firefox. Want to learn more? [https://support.office.com/en-us/article/what-is-sharepoint-97b915e6-651b-43b2-827d-fb25777f446f See this article from Microsoft called "Get Started with Sharepoint".]

==Accepting Your Invitation to SharePoint==
The site administrator must invite you to have access to the Sharepoint. You will then receive an automatically generated email that looks like this:
[[File:Sharepoint4.png|200px|thumb|left|SharePoint Access Email]]

Click the center link and then log in with your WPU Credentials. We suggest hitting the star next to the word “Follow” in the upper right. Also, please create a favorite in your internet browser.

If you cannot access a SharePoint site, please check your email and make sure to accept the SharePoint invitation. If you never received an invitation, please contact your site's administrator. If your site's administrator doesn't have access or cannot update the access, please call the Help Desk at 973-720-4357 or open a ticket at [www.wpunj.edu/helpdesk Web Help Desk]. Use the ticket type User Folder / Groups – Sharepoint Site.

=Sharepoint Basics=
===Editing Excel within the Web Viewer===
Editing a document in Excel within the Web Viewer is very similar to using the Desktop App. The biggest difference is you do not have to "save". It automatically saves for you.

[[File:Excel1.png|200px|thumb|center|Viewing and editing excel documents]]

===Sharing a Document===
Mouse over a document and click the ellipses (...) next to the filename. Click "Share". You should be able to share it with any WPU account. You cannot share files on the WPU Sharepoint to non-WPU users. If you cannot click the "Share" button contact your site administrator.

[[File:Sharepoint2.png|200px|thumb|center|Sharing an Email]]

===Sharing Documents to External Users===
Type in the external email addresses you'd like share with. Note, they will all get read-only access by default. To give edit access, click the Eye icon and change it to a pencil. Type a message and click send.

[[File:Screenshot 2025-03-05 104614.png|200px|thumb|center]]

The recipient will receive this message. They click open and then the external person will need to confirm his or her email.
An email will be sent to them with the code, after opening the email and entering the code, they will gain access to the document.

[[File:Screenshot 2025-03-05 104637.png|200px|thumb|center]]

'''External Sharing Tips'''
Multiple files: Put all the files into one folder, then share that folder.

Multiple recipients: you can enter multiple emails at one time, and just share it one time. You don’t need to share it over and over.

===Who's on the article?===
In a document library, click to open the document you want to work on. It will open in Office Online. The number of people currently editing the document appears at the top right of the document.

[[File:Sharepoint1.png|center|]]

[https://support.office.com/en-us/article/document-collaboration-and-co-authoring-ee1509b4-1f6e-401e-b04a-782d26f564a4 More information on co-authoring available here.]

===Share Documents===
Select the document you want to share, click the ellipses (…) to open the menu, and then click '''Share'''.

===Keep Previous Versions of a Document While You Make Changes to It===
In SharePoint Online, right-click a document in a library, and then click Version History (you might have to scroll the menu),

[[file:Sharepoint3.png|center|]]

===More resources===
Understanding Default Sharepoint Groups (For Site Admins) [https://docs.microsoft.com/en-us/sharepoint/default-sharepoint-groups?redirectSourcePath=%252fen-us%252farticle%252fvideo-understanding-permissions-in-sharepoint-c13a4f37-eea1-48f6-8dac-14ac37d73903 Microsoft Help Article]
Getting Started with SharePoint (For Users) [https://support.office.com/en-us/article/get-started-with-sharepoint-909ec2f0-05c8-4e92-8ad3-3f8b0b6cf261 Microsoft Guide for SharePoint]

=Site Administration=
Each Sharepoint is self-serviced by users within their own group. Each SharePoint will receive a designated administrator who can help administer access to different users. The IT Department is not responsible for maintaining user access within individual SharePoints, that is handled by each SharePoint's administrator. For example, if the Science Department wanted a SharePoint, then a designated user (Dean, Assistant to Dean, etc.) would be the administrator of the Science Department Sharepoint.

==Linking Sharepoint to File Explorer==
You can access your files in sharepoint directly from file explorer.

# Open your sharepoint
# Go to the documents tab. Then click Sync to sync it to your computer.
# Then you can click the file button to open File Explorer (the folder icon in Windows). You can also click WINDOWS + E to open it quickly.
# It should appear on the left hand side. It may also appear inside your OneDrive icon as a subfolder.

[[File:Sharepoint Sync 1.png|thumb|center|Log in to sharepoint, click documents, click SYNC]]

[[File:Sharepoint Sync 2.png|thumb|center|After you click sync, open File Explorer to find your Sharepoint.]]

===Adding and Removing Users===
Note: you must already be an admin of your own SharePoint to edit users. To get access, please contact the HelpDesk via a [http://www.wpunj.edu/helpdesk Help Desk Ticket] or by calling 973-720-4357.
#Click the gear in the upper right
#Under "Users and Permissions", click <code>People and groups</code>.
#On the left, select the group from which you'd like to remove the users.
#Use the checkboxes to select the users you want to delete.
#Click <code>Actions</code>, and then select <code>Remove Users from Group</code>.
#Click OK to confirm the deletion.

=Additional Training=
Please consider taking a course on LinkedIn Learning or on Microsoft's official training platform.
[https://www.microsoft.com/en-us/store/workshops-training-and-events/ Microsoft Training and Events Homepage]

SharePoint

2025-03-05T15:49:56Z

Rumleyc:

=What is SharePoint?=
Organizations use SharePoint to create websites. You can use it as a secure place to store, organize, share, and access information from any device. All you need is a web browser, such as Microsoft Edge, Internet Explorer, Chrome, or Firefox. Want to learn more? [https://support.office.com/en-us/article/what-is-sharepoint-97b915e6-651b-43b2-827d-fb25777f446f See this article from Microsoft called "Get Started with Sharepoint".]

==Accepting Your Invitation to SharePoint==
The site administrator must invite you to have access to the Sharepoint. You will then receive an automatically generated email that looks like this:
[[File:Sharepoint4.png|200px|thumb|left|SharePoint Access Email]]

Click the center link and then log in with your WPU Credentials. We suggest hitting the star next to the word “Follow” in the upper right. Also, please create a favorite in your internet browser.

If you cannot access a SharePoint site, please check your email and make sure to accept the SharePoint invitation. If you never received an invitation, please contact your site's administrator. If your site's administrator doesn't have access or cannot update the access, please call the Help Desk at 973-720-4357 or open a ticket at [www.wpunj.edu/helpdesk Web Help Desk]. Use the ticket type User Folder / Groups – Sharepoint Site.

=Sharepoint Basics=
===Editing Excel within the Web Viewer===
Editing a document in Excel within the Web Viewer is very similar to using the Desktop App. The biggest difference is you do not have to "save". It automatically saves for you.

[[File:Excel1.png|200px|thumb|center|Viewing and editing excel documents]]

===Sharing a Document===
Mouse over a document and click the ellipses (...) next to the filename. Click "Share". You should be able to share it with any WPU account. You cannot share files on the WPU Sharepoint to non-WPU users. If you cannot click the "Share" button contact your site administrator.

[[File:Sharepoint2.png|200px|thumb|center|Sharing an Email]]

===Sharing External Documents===
Type in the external email addresses you'd like share with. Note, they will all get read-only access by default. To give edit access, click the Eye icon and change it to a pencil. Type a message and click send.

[[File:Screenshot 2025-03-05 104614.png|200px|thumb|center]]

The recipient will receive this message. They click open and then the external person will need to confirm his or her email.
An email will be sent to them with the code, after opening the email and entering the code, they will gain access to the document.

[[File:Screenshot 2025-03-05 104637.png|200px|thumb|center]]

'''External Sharing Tips'''
Multiple files: Put all the files into one folder, then share that folder.

Multiple recipients: you can enter multiple emails at one time, and just share it one time. You don’t need to share it over and over.

===Who's on the article?===
In a document library, click to open the document you want to work on. It will open in Office Online. The number of people currently editing the document appears at the top right of the document.

[[File:Sharepoint1.png|center|]]

[https://support.office.com/en-us/article/document-collaboration-and-co-authoring-ee1509b4-1f6e-401e-b04a-782d26f564a4 More information on co-authoring available here.]

===Share Documents===
Select the document you want to share, click the ellipses (…) to open the menu, and then click '''Share'''.

===Keep Previous Versions of a Document While You Make Changes to It===
In SharePoint Online, right-click a document in a library, and then click Version History (you might have to scroll the menu),

[[file:Sharepoint3.png|center|]]

===More resources===
Understanding Default Sharepoint Groups (For Site Admins) [https://docs.microsoft.com/en-us/sharepoint/default-sharepoint-groups?redirectSourcePath=%252fen-us%252farticle%252fvideo-understanding-permissions-in-sharepoint-c13a4f37-eea1-48f6-8dac-14ac37d73903 Microsoft Help Article]
Getting Started with SharePoint (For Users) [https://support.office.com/en-us/article/get-started-with-sharepoint-909ec2f0-05c8-4e92-8ad3-3f8b0b6cf261 Microsoft Guide for SharePoint]

=Site Administration=
Each Sharepoint is self-serviced by users within their own group. Each SharePoint will receive a designated administrator who can help administer access to different users. The IT Department is not responsible for maintaining user access within individual SharePoints, that is handled by each SharePoint's administrator. For example, if the Science Department wanted a SharePoint, then a designated user (Dean, Assistant to Dean, etc.) would be the administrator of the Science Department Sharepoint.

==Linking Sharepoint to File Explorer==
You can access your files in sharepoint directly from file explorer.

# Open your sharepoint
# Go to the documents tab. Then click Sync to sync it to your computer.
# Then you can click the file button to open File Explorer (the folder icon in Windows). You can also click WINDOWS + E to open it quickly.
# It should appear on the left hand side. It may also appear inside your OneDrive icon as a subfolder.

[[File:Sharepoint Sync 1.png|thumb|center|Log in to sharepoint, click documents, click SYNC]]

[[File:Sharepoint Sync 2.png|thumb|center|After you click sync, open File Explorer to find your Sharepoint.]]

===Adding and Removing Users===
Note: you must already be an admin of your own SharePoint to edit users. To get access, please contact the HelpDesk via a [http://www.wpunj.edu/helpdesk Help Desk Ticket] or by calling 973-720-4357.
#Click the gear in the upper right
#Under "Users and Permissions", click <code>People and groups</code>.
#On the left, select the group from which you'd like to remove the users.
#Use the checkboxes to select the users you want to delete.
#Click <code>Actions</code>, and then select <code>Remove Users from Group</code>.
#Click OK to confirm the deletion.

=Additional Training=
Please consider taking a course on LinkedIn Learning or on Microsoft's official training platform.
[https://www.microsoft.com/en-us/store/workshops-training-and-events/ Microsoft Training and Events Homepage]

SharePoint

2025-03-05T15:49:32Z

Rumleyc:

=What is SharePoint?=
Organizations use SharePoint to create websites. You can use it as a secure place to store, organize, share, and access information from any device. All you need is a web browser, such as Microsoft Edge, Internet Explorer, Chrome, or Firefox. Want to learn more? [https://support.office.com/en-us/article/what-is-sharepoint-97b915e6-651b-43b2-827d-fb25777f446f See this article from Microsoft called "Get Started with Sharepoint".]

==Accepting Your Invitation to SharePoint==
The site administrator must invite you to have access to the Sharepoint. You will then receive an automatically generated email that looks like this:
[[File:Sharepoint4.png|200px|thumb|left|SharePoint Access Email]]

Click the center link and then log in with your WPU Credentials. We suggest hitting the star next to the word “Follow” in the upper right. Also, please create a favorite in your internet browser.

If you cannot access a SharePoint site, please check your email and make sure to accept the SharePoint invitation. If you never received an invitation, please contact your site's administrator. If your site's administrator doesn't have access or cannot update the access, please call the Help Desk at 973-720-4357 or open a ticket at [www.wpunj.edu/helpdesk Web Help Desk]. Use the ticket type User Folder / Groups – Sharepoint Site.

=Sharepoint Basics=
===Editing Excel within the Web Viewer===
Editing a document in Excel within the Web Viewer is very similar to using the Desktop App. The biggest difference is you do not have to "save". It automatically saves for you.

[[File:Excel1.png|200px|thumb|center|Viewing and editing excel documents]]

===Sharing a Document===
Mouse over a document and click the ellipses (...) next to the filename. Click "Share". You should be able to share it with any WPU account. You cannot share files on the WPU Sharepoint to non-WPU users. If you cannot click the "Share" button contact your site administrator.

[[File:Sharepoint2.png|200px|thumb|center|Sharing an Email]]

===Who's on the article?===
In a document library, click to open the document you want to work on. It will open in Office Online. The number of people currently editing the document appears at the top right of the document.

[[File:Sharepoint1.png|center|]]

[https://support.office.com/en-us/article/document-collaboration-and-co-authoring-ee1509b4-1f6e-401e-b04a-782d26f564a4 More information on co-authoring available here.]

===Share Documents===
Select the document you want to share, click the ellipses (…) to open the menu, and then click '''Share'''.

===Keep Previous Versions of a Document While You Make Changes to It===
In SharePoint Online, right-click a document in a library, and then click Version History (you might have to scroll the menu),

[[file:Sharepoint3.png|center|]]

===More resources===
Understanding Default Sharepoint Groups (For Site Admins) [https://docs.microsoft.com/en-us/sharepoint/default-sharepoint-groups?redirectSourcePath=%252fen-us%252farticle%252fvideo-understanding-permissions-in-sharepoint-c13a4f37-eea1-48f6-8dac-14ac37d73903 Microsoft Help Article]
Getting Started with SharePoint (For Users) [https://support.office.com/en-us/article/get-started-with-sharepoint-909ec2f0-05c8-4e92-8ad3-3f8b0b6cf261 Microsoft Guide for SharePoint]

=Site Administration=
Each Sharepoint is self-serviced by users within their own group. Each SharePoint will receive a designated administrator who can help administer access to different users. The IT Department is not responsible for maintaining user access within individual SharePoints, that is handled by each SharePoint's administrator. For example, if the Science Department wanted a SharePoint, then a designated user (Dean, Assistant to Dean, etc.) would be the administrator of the Science Department Sharepoint.

==Linking Sharepoint to File Explorer==
You can access your files in sharepoint directly from file explorer.

# Open your sharepoint
# Go to the documents tab. Then click Sync to sync it to your computer.
# Then you can click the file button to open File Explorer (the folder icon in Windows). You can also click WINDOWS + E to open it quickly.
# It should appear on the left hand side. It may also appear inside your OneDrive icon as a subfolder.

[[File:Sharepoint Sync 1.png|thumb|center|Log in to sharepoint, click documents, click SYNC]]

[[File:Sharepoint Sync 2.png|thumb|center|After you click sync, open File Explorer to find your Sharepoint.]]

===Adding and Removing Users===
Note: you must already be an admin of your own SharePoint to edit users. To get access, please contact the HelpDesk via a [http://www.wpunj.edu/helpdesk Help Desk Ticket] or by calling 973-720-4357.
#Click the gear in the upper right
#Under "Users and Permissions", click <code>People and groups</code>.
#On the left, select the group from which you'd like to remove the users.
#Use the checkboxes to select the users you want to delete.
#Click <code>Actions</code>, and then select <code>Remove Users from Group</code>.
#Click OK to confirm the deletion.

===Sharing External Documents===
Type in the external email addresses you'd like share with. Note, they will all get read-only access by default. To give edit access, click the Eye icon and change it to a pencil. Type a message and click send.

[[File:Screenshot 2025-03-05 104614.png|200px|thumb|center]]

The recipient will receive this message. They click open and then the external person will need to confirm his or her email.
An email will be sent to them with the code, after opening the email and entering the code, they will gain access to the document.

[[File:Screenshot 2025-03-05 104637.png|200px|thumb|center]]

'''External Sharing Tips'''
Multiple files: Put all the files into one folder, then share that folder.

Multiple recipients: you can enter multiple emails at one time, and just share it one time. You don’t need to share it over and over.

=Additional Training=
Please consider taking a course on LinkedIn Learning or on Microsoft's official training platform.
[https://www.microsoft.com/en-us/store/workshops-training-and-events/ Microsoft Training and Events Homepage]

File:Screenshot 2025-03-05 104637.png

2025-03-05T15:49:24Z

Rumleyc:

2024-04-09T15:55:35Z

Rumleyc: /* Mobile Devices */

We are transitioning our current authentication from ADFS to Azure (Local to Cloud). With this change, your Duo authentication screen will look slightly different.

Your current Duo options are still available. However, the prompts will change. Notable changes include: push notifications being sent automatically upon logging in to services such at Office 365.

<b>Please be aware that action will be required on all devices where you are utilizing your WPUNJ account. You may need to re-authenticate on Mobile Devices for Email, Teams, OneDrive, etc, the same way you were required to on your computer. Additional services such as Power Automate, will also need to be reviewed to ensure the flows are authenticated after this change.</b>

==Duo Application Prompt Changes==
The '''only''' change to the Duo Application, and prompt on your device, will be the notification that the name of the service has changed. You will now see '''AzureAD Faculty/Staff''', on the notification on your lock screen, and within the Duo application.

The new text appears "Azure AD Faculty/Staff"
[[File:AzureAD24_15.png|thumb|none|350px|Example Notification]]

This is the new approval screen on the Duo Mobile App. Note the text '''AzureAD Faculty/Staff'''
[[File:AzureAD24_16.png|thumb|none|350px|Approval screen in Duo Mobile App]]

==Web Brower Authentication==

When you login to services such as Microsoft 365 (Office 365) you will receive a prompt to reauthenticate with Duo.

If you have already logged in, and your browser has remembered your session, you will see the “Check for a Duo Push” notification without being prompted to sign in to Office 365, or other services.

[[File:AzureAD24_1.png|thumb|none|300px|When you login to services such as Microsoft 365 (Office 365) you will receive a prompt to reauthenticate with Duo. ]]

[[File:AzureAD24_2.png|thumb|none|300px|If needed, select '''Other options''' to change your Duo method or device.]]

[[File:AzureAD24_3.png|thumb|none|300px|Once you have Authenticated with Duo, you will see a prompt '''Is this your device?'''. Please only click '''Yes, this is my device''' on your ''main device'', and '''not''' on ''shared devices''.
]]

[[File:AzureAD24_4.png|thumb|none|300px|If a prompt appears to Trust '''wpunj.edu''', please click '''Continue'''. ]]

==Windows==

Outlook will prompt for reauthentication. The reauthentication process is very similar to the Web Browser experience above.

Outlook many need to be closed and reopened following authentication. Please check other software once you have completed re-authenticating outlook. Local software to launch and check include Teams, OneDrive, Word, Excel etc.

<gallery mode="packed-hover" heights="400">
File:AzureAD24_5.png
File:AzureAD24_6.png
</gallery>

==Mac OS==

Outlook will prompt for reauthentication, if notifications are enabled.

[[File:AzureAD24_7.png|600px]]

Please select ‘’’Continue’’’

[[File:AzureAD24_8.png|600px]]

On the ‘’’System Settings’’’ you will reauthenticate and approve the duo login as well.

[[File:AzureAD24_9.png|600px]]

If Outlook is open during this process, please close the program and re-open to ensure emails sync properly.

Please check other software once you have completed re-authenticating outlook. Local software to launch and check include Teams, OneDrive, Word, Excel etc.

==Mobile Devices==

On your mobile device, you will need to reauthenticate email, as well as other applications such as Teams.

Please see the prompt at the bottom of the email application, or thru your email settings. Please follow individual application prompts. (If you are not seeing a prompt, please try to send a test email to your own email address)

Notice the "Sign In" prompt towards the bottom of the screen. This prompt occurs when attempting to send an e-mail after the authentication change. Please click "Sign In"
[[File:AzureAD24_10.png|thumb|none|300px|]]

You will receive a duo prompt, if needed, select ‘’’Other options’’’ to change your Duo method or device.

<gallery mode="packed-hover" heights="600" position=left>
File:AzureAD24_11.png
File:AzureAD24_12.png
File:DUO Prompt - iPhone.png
</gallery>

Once you have Authenticated with Duo, you will see a prompt ‘’’Is this your device?’’’. Please only click ‘’’Yes, this is my device’’’ on your main device, and not on shared devices.

[[File:AzureAD24_13.png|300px]]

If you needed to create a test email, the email automatically sends after a successful sign in and the test email now appears.

[[File:AzureAD24_14.png|300px]]

==Other Applications, including Teams on all platforms==

Your login experience should be similar to above, please login, and reauthenticate applications as needed.

Duo Universal Prompt

2024-04-09T15:51:04Z

Rumleyc: /* Mac OS */

We are transitioning our current authentication from ADFS to Azure (Local to Cloud). With this change, your Duo authentication screen will look slightly different.

Your current Duo options are still available. However, the prompts will change. Notable changes include: push notifications being sent automatically upon logging in to services such at Office 365.

<b>Please be aware that action will be required on all devices where you are utilizing your WPUNJ account. You may need to re-authenticate on Mobile Devices for Email, Teams, OneDrive, etc, the same way you were required to on your computer. Additional services such as Power Automate, will also need to be reviewed to ensure the flows are authenticated after this change.</b>

==Duo Application Prompt Changes==
The '''only''' change to the Duo Application, and prompt on your device, will be the notification that the name of the service has changed. You will now see '''AzureAD Faculty/Staff''', on the notification on your lock screen, and within the Duo application.

The new text appears "Azure AD Faculty/Staff"
[[File:AzureAD24_15.png|thumb|none|350px|Example Notification]]

This is the new approval screen on the Duo Mobile App. Note the text '''AzureAD Faculty/Staff'''
[[File:AzureAD24_16.png|thumb|none|350px|Approval screen in Duo Mobile App]]

==Web Brower Authentication==

When you login to services such as Microsoft 365 (Office 365) you will receive a prompt to reauthenticate with Duo.

If you have already logged in, and your browser has remembered your session, you will see the “Check for a Duo Push” notification without being prompted to sign in to Office 365, or other services.

[[File:AzureAD24_1.png|thumb|none|300px|When you login to services such as Microsoft 365 (Office 365) you will receive a prompt to reauthenticate with Duo. ]]

[[File:AzureAD24_2.png|thumb|none|300px|If needed, select '''Other options''' to change your Duo method or device.]]

[[File:AzureAD24_3.png|thumb|none|300px|Once you have Authenticated with Duo, you will see a prompt '''Is this your device?'''. Please only click '''Yes, this is my device''' on your ''main device'', and '''not''' on ''shared devices''.
]]

[[File:AzureAD24_4.png|thumb|none|300px|If a prompt appears to Trust '''wpunj.edu''', please click '''Continue'''. ]]

==Windows==

Outlook will prompt for reauthentication. The reauthentication process is very similar to the Web Browser experience above.

Outlook many need to be closed and reopened following authentication. Please check other software once you have completed re-authenticating outlook. Local software to launch and check include Teams, OneDrive, Word, Excel etc.

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File:AzureAD24_5.png
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==Mac OS==

Outlook will prompt for reauthentication, if notifications are enabled.

[[File:AzureAD24_7.png|600px]]

Please select ‘’’Continue’’’

[[File:AzureAD24_8.png|600px]]

On the ‘’’System Settings’’’ you will reauthenticate and approve the duo login as well.

[[File:AzureAD24_9.png|600px]]

If Outlook is open during this process, please close the program and re-open to ensure emails sync properly.

Please check other software once you have completed re-authenticating outlook. Local software to launch and check include Teams, OneDrive, Word, Excel etc.

==Mobile Devices==

On your mobile device, you will need to reauthenticate email, as well as other applications such as Teams.

Please see the prompt at the bottom of the email application, or thru your email settings. Please follow individual application prompts. (If you are not seeing a prompt, please try to send a test email to your own email address)

Notice the "Sign In" prompt towards the bottom of the screen. This prompt occurs when attempting to send an e-mail after the authentication change. Please click "Sign In"
[[File:AzureAD24_10.png|300px|]]

You will receive a duo prompt, if needed, select ‘’’Other options’’’ to change your Duo method or device.

[[File:AzureAD24_11.png|300px]] [[File:AzureAD24_12.png|300px]] [[File:DUO Prompt - iPhone.png|300px]]

Once you have Authenticated with Duo, you will see a prompt ‘’’Is this your device?’’’. Please only click ‘’’Yes, this is my device’’’ on your main device, and not on shared devices.

[[File:AzureAD24_13.png|300px]]

If you needed to create a test email, the email automatically sends after a successful sign in and the test email now appears.

[[File:AzureAD24_14.png|300px]]

==Other Applications, including Teams on all platforms==

Your login experience should be similar to above, please login, and reauthenticate applications as needed.