William Paterson University - Information Technology's Wiki - User contributions [en]

Bitlocker

2026-04-09T14:56:28Z

Alayac:

=About=
Bitlocker encrypts your hard drive(s), thus protecting any sensitive data in the event your computer is stolen. Bitlocker only protects data at rest from an offline attack. For example, it should protect you if a malicious user stole your hard drive and attempted to connect it to another machine to steal data. However, it can not protect against somebody gaining access via stolen credentials.

=Bitlocker Recovery=
Bitlocker Recovery scenarios can be triggered for a number of reasons; [https://docs.microsoft.com/en-us/windows/security/information-protection/bitlocker/bitlocker-recovery-guide-plan#what-causes-bitlocker-recovery read here] for a complete list of what causes bitlocker recovery scenarios.

When a bitlocker recovery is triggered, the following screen is displayed<br>
[[File:BitlockerRecovery.PNG|500px]]

In the event that your computer has encountered a Bitlocker Recovery Scenario, unlock it by following the steps below

==Windows 11==
# On a separate device, log into account.microsoft.com with your university credentials
# Click on Devices > select your device name
# Click View Bitlocker Keys

If your device is not listed, please contact the Help Desk.

==Windows 10==
# On a separate device, log into WPConnect & Search for Bitlocker.
# Click the Bitlocker link to access the bitlocker recovery. Log in with your University Credentials.
# Enter the first 8 characters of the Recovery ID as well as the reason and click "Get Key" <br>[[File:WPUBitlockerKeyID.png|500px]]
# The key will be shown beside the number 2 <br>[[File:WPUBitlockerRecoveryKey.png|500px]]
# Type the Recovery Key onto your device
#*In the event that the Recovery Key fails, please contact the IT Help Desk with your Recovery ID.
# After the computer boots up it will re-encrypt. The following window will pop up after encryption is complete:<br>[[File:Bitlocker-After-Recovery.png|500px]]

[[Category:Software Guides]]
[[Category:Help Desk]]

File:BitlockerRecovery.PNG

2026-04-09T14:56:23Z

Alayac: Alayac uploaded a new version of File:BitlockerRecovery.PNG

WPU Mac OS Default Desktop

2026-02-18T17:49:46Z

Alayac:

[[File:Standard Desktop 2016.png]]

This is the default desktop for the Mac OS environment. Note the default WPU application shortcuts in the Dock:

Safari, Google Chrome, Outlook, Word,Managed Software Center, System Preferences.

The Groups folder ("K-Drive" as referenced on Windows) and the User Folders ("U-Drive" as referenced in Windows) may be found in the "WPU-Folders" drive.

There is a shortcut to the user's network home folder in the Dock. If you place the mouse over the icon it will show the name of the folder.

Please note that if the WPU-Folders" drive is missing and/or the Dock user folder shortcut is missing (shows a question mark) that means that there was a problem connecting to the network drive at login.

Solutions:

1) If there is a question mark where the network home folder should be in the Dock and WPU-Folders is mounted on the desktop, eject WPU-Folders (drag it to the trash) and wait at least 2 minutes. The system will attempt to reconnect to your home folder.

If that does not work then:

1) Log out and log back in

or

1) click on the "Go" menu and select "Connect to Server"

2) In the "Server Address" field type: <code>smb://unv.campus.wpunj.edu/wpu-folders</code>

3) Click the "Connect" button. You may be asked for your university credentials.

[[Category:Apple]]

SPSS

2026-02-09T23:57:56Z

Alayac:

[[image:SPSS_26.png|right]]

==SPSS for Home Use==
SPSS for Home Use on a personal computer is available to faculty/staff members and students.
IBM SPSS installations require the software to be downloaded through WPconnect and then activated with an authorization code.

===Download SPSS to Personal Machine===

'''Uninstall any older versions of SPSS you have on your computer before installing latest version.'''

Students or employees seeking access to install SPSS for use on personal computers should use the following process:
#Login to WPconnect.
#Visit the Students tab (or Employees tab for employees) and search for or click on the My Home Use Software List - Student (found in the Technology Resources and Services section.)
#Find the 'IBM SPSS 31' (or the highest release listed) section and download the install file for your platform. (Windows 64-bit or macOS.)

===SPSS for Home Use On Windows:===
# '''Uninstall''' any older versions of SPSS you have on your computer before installing latest version.
# Install SPSS 31 by double-clicking the install file and following the on-screen prompts.
#Click '''Launch License Wizard''' when prompted. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:spss2.1.PNG | 500px]]</div>
#Click '''Next''' through steps.
#Click '''Authorized user license'''<div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:spss2.3.PNG | 500px]]</div>
#Find activation key which can be found in the My Home Use Software section of WPConnect and enter code.
#Hit '''next''' to complete install.

===SPSS for Home Use on a Mac:===
Please note that SPSS 31 for macOS requires:

macOS Sonoma 14.0 or higher.<br>
#Download pkg from WPConnect.
#Navigate to Downloads folder.
#Double-click ISSCAS0_1.0_Other_Operating_Sy.pkg to run installer.
#When the installer has completed SPSS 31 can be found in Launchpad. Reboot recommended.
#Open SPSS
#Click '''Launch License Wizard''' when prompted. <div class="toccolours mw-collapsible innercollapse" style="width:500px"> [[File:SPSS Mac1.png|500px|]] </div>
#Click '''Authorized user license'''<div class="toccolours mw-collapsible innercollapse" style="width:500px"> [[File:SPSS Mac2.png|500px]] </div>
#Find activation key which can be found in the My Home Use Software section of WPConnect and enter code.
#Click '''Next''' through steps.

==Resources==
* [http://www.psych.utoronto.ca/courses/c1/spss/page1.htm SPSS for Windows tutorial from the Department of Psychology, University of Toronto]
* [http://www.slideshare.net/itstraining80/spss-statistics-how-to-use-spss SPSS tutorial from California State University, Los Angeles]
* {{#ev:youtube|i8lmUkB4lag|600}}

[[category:Software Guides]]
[[category:TC Portal]]

==SPSS on Campus==
If you need SPSS on university owned and managed computer, the software is available for installation via the [[Software Center]].

===SPSS Commuter License for a University Managed Computer===
If SPSS on a university imaged computer needs to be used off campus and without a VPN connection, there is an option to use the Commuter License. This needs to be initially set up while on campus or connected to VPN. The commuter license can have a maximum duration of up to 30 days.

# Go to '''File''' - '''Manage License''' towards the bottom of the menu <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-01.PNG | 300px]]</div>
#Select '''Launch Commuter Utility Tool''' <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-02.PNG | 450px]]</div>
#Chage '''Duration (Days)''' to the appropriate time frame (30 days max). Select '''Check Out'''. You can now use SPSS without being connected to the campus network. <div class="toccolours mw-collapsible mw-collapsed" style="width:600px">[[File:SPSS-03.PNG | 600px]]</div>
# Select "Check In" when you are ready to use SPSS on campus again.

SPSS

2026-02-09T23:57:26Z

Alayac:

[[image:SPSS_26.png|right]]

==SPSS for Home Use==
SPSS for Home Use on a personal computer is available to faculty/staff members and students.
IBM SPSS installations require the software to be downloaded through WPconnect and then activated with an authorization code.

===Download SPSS to Personal Machine===

'''Uninstall any older versions of SPSS you have on your computer before installing latest version.'''

Students or employees seeking access to install SPSS for use on personal computers should use the following process:
#Login to WPconnect.
#Visit the Students tab (or Employees tab for employees) and search for or click on the My Home Use Software List - Student (found in the Technology Resources and Services section.)
#Find the 'IBM SPSS 31' (or the highest release listed) section and download the install file for your platform. (Windows 64-bit or macOS.)

===SPSS for Home Use On Windows:===
# '''Uninstall''' any older versions of SPSS you have on your computer before installing latest version.
# Install SPSS 31 by double-clicking the install file and following the on-screen prompts.
#Click '''Launch License Wizard''' when prompted. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:spss2.1.PNG | 500px]]</div>
#Click '''Next''' through steps.
#Click '''Authorized user license'''<div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:spss2.3.PNG | 500px]]</div>
#Find activation key which can be found in the My Home Use Software section of WPConnect and enter code.
#Hit '''next''' to complete install.

===SPSS for Home Use on a Mac:===
Please note that SPSS 31 for macOS requires:

macOS Sonoma 14.0 or higher.<br>
#Download pkg from WPConnect.
#Navigate to Downloads folder.
#Double-click ISSCAS0_1.0_Other_Operating_Sy.pkg to run installer.
#When the installer has completed SPSS 31 can be found in Launchpad. Reboot recommended.
#Open SPSS
#Click '''Launch License Wizard''' when prompted. <div class="toccolours mw-collapsible innercollapse" style="width:500px"> [[File:SPSS Mac1.png|500px|]] </div>
#Click '''Authorized user license'''<div class="toccolours mw-collapsible innercollapse" style="width:500px"> [[File:SPSS Mac2.png|500px]] </div>
#Find activation key which can be found in the My Home Use Software section of WPConnect and enter code.
#Click '''Next''' through steps.

==Resources==
* [http://www.psych.utoronto.ca/courses/c1/spss/page1.htm SPSS for Windows tutorial from the Department of Psychology, University of Toronto]
* [http://www.slideshare.net/itstraining80/spss-statistics-how-to-use-spss SPSS tutorial from California State University, Los Angeles]
* {{#ev:youtube|i8lmUkB4lag|600}}

[[category:Software Guides]]
[[category:TC Portal]]

==SPSS on Campus==
''' If you need SPSS on university owned and managed computer, the software is available for installation via the [[Software Center]]. '''

===SPSS Commuter License for a University Managed Computer===
If SPSS on a university imaged computer needs to be used off campus and without a VPN connection, there is an option to use the Commuter License. This needs to be initially set up while on campus or connected to VPN. The commuter license can have a maximum duration of up to 30 days.

# Go to '''File''' - '''Manage License''' towards the bottom of the menu <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-01.PNG | 300px]]</div>
#Select '''Launch Commuter Utility Tool''' <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-02.PNG | 450px]]</div>
#Chage '''Duration (Days)''' to the appropriate time frame (30 days max). Select '''Check Out'''. You can now use SPSS without being connected to the campus network. <div class="toccolours mw-collapsible mw-collapsed" style="width:600px">[[File:SPSS-03.PNG | 600px]]</div>
# Select "Check In" when you are ready to use SPSS on campus again.

SPSS

2026-02-09T23:51:33Z

Alayac:

[[image:SPSS_26.png|right]]
==== SPSS Statistics is a software package used for statistical analysis. ====

If using a university owned machine, SPSS is available through the [[Software Center]] or [[macOS Managed Software Center|Managed Software Center]].

==SPSS for Home Use==
SPSS for Home Use on a personal computer is available to faculty/staff members and students.
IBM SPSS installations require the software to be downloaded through WPconnect and then activated with an authorization code.

===Download SPSS to Personal Machine===

'''Uninstall any older versions of SPSS you have on your computer before installing latest version.'''

Students or employees seeking access to install SPSS for use on personal computers should use the following process:
#Login to WPconnect.
#Visit the Students tab (or Employees tab for employees) and search for or click on the My Home Use Software List - Student (found in the Technology Resources and Services section.)
#Find the 'IBM SPSS 31' (or the highest release listed) section and download the install file for your platform. (Windows 64-bit or macOS.)

===SPSS for Home Use On Windows:===
# '''Uninstall''' any older versions of SPSS you have on your computer before installing latest version.
# Install SPSS 31 by double-clicking the install file and following the on-screen prompts.
#Click '''Launch License Wizard''' when prompted. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:spss2.1.PNG | 500px]]</div>
#Click '''Next''' through steps.
#Click '''Authorized user license'''<div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:spss2.3.PNG | 500px]]</div>
#Find activation key which can be found in the My Home Use Software section of WPConnect and enter code.
#Hit '''next''' to complete install.

===SPSS for Home Use on a Mac:===
Please note that SPSS 31 for macOS requires:

macOS Sonoma 14.0 or higher.<br>
#Download pkg from WPConnect.
#Navigate to Downloads folder.
#Double-click ISSCAS0_1.0_Other_Operating_Sy.pkg to run installer.
#When the installer has completed SPSS 31 can be found in Launchpad. Reboot recommended.
#Open SPSS
#Click '''Launch License Wizard''' when prompted. <div class="toccolours mw-collapsible innercollapse" style="width:500px"> [[File:SPSS Mac1.png|500px|]] </div>
#Click '''Authorized user license'''<div class="toccolours mw-collapsible innercollapse" style="width:500px"> [[File:SPSS Mac2.png|500px]] </div>
#Find activation key which can be found in the My Home Use Software section of WPConnect and enter code.
#Click '''Next''' through steps.

==Resources==
* [http://www.psych.utoronto.ca/courses/c1/spss/page1.htm SPSS for Windows tutorial from the Department of Psychology, University of Toronto]
* [http://www.slideshare.net/itstraining80/spss-statistics-how-to-use-spss SPSS tutorial from California State University, Los Angeles]
* {{#ev:youtube|i8lmUkB4lag|600}}

[[category:Software Guides]]
[[category:TC Portal]]

==SPSS Commuter License for University Imaged Computer==
If SPSS on a university imaged computer needs to be used off campus and without a VPN connection, there is an option to use the Commuter License. This needs to be initially set up while on campus or connected to VPN. The commuter license can have a maximum duration of up to 30 days.

# Go to '''File''' - '''Manage License''' towards the bottom of the menu <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-01.PNG | 300px]]</div>
#Select '''Launch Commuter Utility Tool''' <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-02.PNG | 450px]]</div>
#Chage '''Duration (Days)''' to the appropriate time frame (30 days max). Select '''Check Out'''. You can now use SPSS without being connected to the campus network. <div class="toccolours mw-collapsible mw-collapsed" style="width:600px">[[File:SPSS-03.PNG | 600px]]</div>
# Select "Check In" when you are ready to use SPSS on campus again.

JMP Pro by SAS

2026-01-29T14:10:59Z

Alayac:

JMP Pro by SAS is a software package used for statistical analysis.

In order to download and use the software, users can go to [http://www.jmp.com/student www.jmp.com/student] and create an account. Purchase a free subscription to JMP Student Edition and you will have the opportunity to download JMP.

If you require assistance installing the software on a university owned and managed computer, please contact the Help Desk and one of our techs will be able to assist you.

Power Management

2025-11-17T17:13:40Z

Alayac:

==Windows==
[[image:Sc-power-man.png|right|thumb|350px|Software Center Power Management Opt-Out]]
Most [http://microsoft.com/windows/ Windows] computers at [http://wpunj.edu William Paterson University] are managed with [http://en.wikipedia.org/wiki/System_Center_Configuration_Manager Microsoft SCCM]. To opt out of Power Management policies, follow this procedure.
# Search the Start Menu for "Software Center"
# Click the Options tab on the left
# Expand Power Management
# Place a check mark next to "Do not apply power settings from my IT department to this computer"

Once this is done, any changes to your Power options within the Settings App will be retained.



==Mac==
[[image:Energy-saver-settings-os-x.png|right|thumb|350px|Energy Saver preferences on OS X]]
To find Energy Saver preferences:
# Click the Apple logo in the upper right>Click System Preferences
# Click Energy Saver
[[Category:Help Desk]]
[[Category:Apple]]
[[Category:Software Guides]]

File:Sc-power-man.png

2025-11-17T17:09:59Z

Alayac: Alayac uploaded a new version of File:Sc-power-man.png

File:Adobe-cc-03.png

2025-07-17T14:01:14Z

Alayac: Alayac uploaded a new version of File:Adobe-cc-03.png

Computer Renewal Program New PC

2025-06-10T18:37:36Z

Alayac: /* Additional Information */

This computer has been recently replaced or reconfigured through the Computer Renewal Program and your files, university standard applications, and any non-standard university licensed applications that you requested should already be installed.

If you are missing software, try '''searching''' for it in the [[Windows_10_Features#Start_Menu|Start Menu]]. If you still can't find an application, it may be located in the [[Software Center]] along with other university applications and can be installed at any time. Search for Software Center in the Start Menu.

If the software application you need is not available in the Software Center or if you are missing files, please contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.

All computer equipment returned to the Computer Renewal Program receives a full data wipe after backup of the hard drive is confirmed. The equipment is then evaluated by our technicians, and if it can be reused, is sent to our central inventory. All other computing equipment is sent to a disposal company which will erase the hard drives again and send us certification that all data has been destroyed.

For future reference, in the event that there is hardware failure or damage to your computer due to breaks, drops, or spills, please also contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.

Thank you,

''Computer Renewal Program Deployment Team''

===Additional Information===

* Learn more about new features in [[Windows 11]].
* Keep your computer [[Information_Technology_Security|secure]].
* Access Microsoft Office in the cloud with [[Microsoft Office 365]].
* Learn how to access WPUNJ resources from off campus using [[VPN_Remote_Access|VPN]]
* Did you know that you can access your telephone [[voicemail]] online?

[[Category:Windows]]
[[Category:Apple]]
[[Category:Help Desk]]

Computer Renewal Program New PC

2025-06-10T18:37:15Z

Alayac: /* Additional Information */

This computer has been recently replaced or reconfigured through the Computer Renewal Program and your files, university standard applications, and any non-standard university licensed applications that you requested should already be installed.

If you are missing software, try '''searching''' for it in the [[Windows_10_Features#Start_Menu|Start Menu]]. If you still can't find an application, it may be located in the [[Software Center]] along with other university applications and can be installed at any time. Search for Software Center in the Start Menu.

If the software application you need is not available in the Software Center or if you are missing files, please contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.

All computer equipment returned to the Computer Renewal Program receives a full data wipe after backup of the hard drive is confirmed. The equipment is then evaluated by our technicians, and if it can be reused, is sent to our central inventory. All other computing equipment is sent to a disposal company which will erase the hard drives again and send us certification that all data has been destroyed.

For future reference, in the event that there is hardware failure or damage to your computer due to breaks, drops, or spills, please also contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.

Thank you,

''Computer Renewal Program Deployment Team''

===Additional Information===

* Learn more about new features in [[Windows 11]]!
* Keep your computer [[Information_Technology_Security|secure]].
* Access Microsoft Office in the cloud with [[Microsoft Office 365]]!
* Learn how to access WPUNJ resources from off campus using [[VPN_Remote_Access|VPN]]
* Did you know that you can access your telephone [[voicemail]] online?

[[Category:Windows]]
[[Category:Apple]]
[[Category:Help Desk]]

Computer Renewal Program New PC

2025-06-10T18:36:59Z

Alayac: /* Additional Information */

This computer has been recently replaced or reconfigured through the Computer Renewal Program and your files, university standard applications, and any non-standard university licensed applications that you requested should already be installed.

If you are missing software, try '''searching''' for it in the [[Windows_10_Features#Start_Menu|Start Menu]]. If you still can't find an application, it may be located in the [[Software Center]] along with other university applications and can be installed at any time. Search for Software Center in the Start Menu.

If the software application you need is not available in the Software Center or if you are missing files, please contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.

All computer equipment returned to the Computer Renewal Program receives a full data wipe after backup of the hard drive is confirmed. The equipment is then evaluated by our technicians, and if it can be reused, is sent to our central inventory. All other computing equipment is sent to a disposal company which will erase the hard drives again and send us certification that all data has been destroyed.

For future reference, in the event that there is hardware failure or damage to your computer due to breaks, drops, or spills, please also contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.

Thank you,

''Computer Renewal Program Deployment Team''

===Additional Information===

* Learn more about new in [[Windows 11]]!
* Keep your computer [[Information_Technology_Security|secure]].
* Access Microsoft Office in the cloud with [[Microsoft Office 365]]!
* Learn how to access WPUNJ resources from off campus using [[VPN_Remote_Access|VPN]]
* Did you know that you can access your telephone [[voicemail]] online?

[[Category:Windows]]
[[Category:Apple]]
[[Category:Help Desk]]

Computer Renewal Program New PC

2025-06-10T18:33:24Z

Alayac:

This computer has been recently replaced or reconfigured through the Computer Renewal Program and your files, university standard applications, and any non-standard university licensed applications that you requested should already be installed.

If you are missing software, try '''searching''' for it in the [[Windows_10_Features#Start_Menu|Start Menu]]. If you still can't find an application, it may be located in the [[Software Center]] along with other university applications and can be installed at any time. Search for Software Center in the Start Menu.

If the software application you need is not available in the Software Center or if you are missing files, please contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.

All computer equipment returned to the Computer Renewal Program receives a full data wipe after backup of the hard drive is confirmed. The equipment is then evaluated by our technicians, and if it can be reused, is sent to our central inventory. All other computing equipment is sent to a disposal company which will erase the hard drives again and send us certification that all data has been destroyed.

For future reference, in the event that there is hardware failure or damage to your computer due to breaks, drops, or spills, please also contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.

Thank you,

''Computer Renewal Program Deployment Team''

===Additional Information===

* Learn more about new [[Windows 10 Features]]!
* Keep your computer [[Information_Technology_Security|secure]].
* Access Microsoft Office in the cloud with [[Microsoft Office 365]]!
* Learn how to access WPUNJ resources from off campus using [[VPN_Remote_Access|VPN]]
* Did you know that you can access your telephone [[voicemail]] online?

[[Category:Windows]]
[[Category:Apple]]
[[Category:Help Desk]]

ArcGIS

2025-01-24T21:23:53Z

Alayac:

ArcGIS Pro is available for installation on University imaged computers as well as personally owned computers. The process is different for each scenario.

== ArcGIS Pro for University Managed Computers ==
Use of ArcGIS Pro on University managed computers requires an ArcGIS Online account. To get access to ArcGIS Online a Help Desk ticket must be submitted by a faculty member under the 'Software' category. Because there are a limited number of licenses, student requests must be made by their instructor. Installation of ArcGIS Pro on University computers can be initiated via the Software Center.

== ArcGIS Pro/Online for Personally Owned Computers ==
ArcGIS Online is a key component and an integral part of the Esri ArcGIS system. It is a content management system comprised of applications and templates for creating interactive maps. ArcGIS Online users can share maps within an organization or the world through ready-to-use tools that are available for the web, smartphones and tablets. Data, delivered as maps and information feeds, are accessible by other web developers and GIS analysts who can share its contents through the same system. ArcGIS Online is mainly used by GIS professionals to publish information online – including geographic information, cartography, analytics and workflows.

Users can use ArcGIS Online to extend the capabilities of ArcGIS for Desktop, ArcGIS for Server, ArcGIS applications, and ArcGIS APIs and Runtime SDKs. Users can also add many types of maps, layers, applications, tools and files to ArcGIS Online.

ArcGIS Pro can be downloaded for personally owned computers from https://wpunj.maps.arcgis.com/.

=== Downloading ArcGIS Pro from ArcGIS Online ===
# Navigate to https://wpunj.maps.arcgis.com/.
# Click the button that says William Paterson University.
# Sign in with your WPU credentials.
# At the top of the page, click your user name and click My settings.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGIS Account.png| 500px]]</div>
# On the My settings page, click the Licenses tab.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGISProDownload.png| 500px]]</div>
# Next to ArcGIS Pro, click Download.
# In the Download window, review the Language setting. If you want to download a localized version of ArcGIS Pro, change the setting to the language you want.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGISProVersionDownload.png| 500px]]</div>
# Click Download.

Instructions provided by https://pro.arcgis.com/en/pro-app/latest/get-started/download-arcgis-pro.htm

ArcGIS

2025-01-24T21:16:11Z

Alayac:

ArcGIS Pro is available for installation on University imaged computers as well as personally owned computers. The process is different for each scenario.

== ArcGIS Pro for University Managed Computers ==
To request ArcGIS Pro on a university managed employee or lab computer, please submit a ticket request in Web Help Desk. Installation can be initiated via the Software Center.
Use of ArcGIS Pro on University managed computers requires an ArcGIS Online account. To get access to ArcGIS Online a Help Desk ticket must be submitted by a faculty member under the 'Software' category. There are a limited amount of licenses. Access to ArcGIS Online also allows access to ArcGIS Pro.

== ArcGIS Pro/Online for Personally Owned Computers ==
ArcGIS Online is a key component and an integral part of the Esri ArcGIS system. It is a content management system comprised of applications and templates for creating interactive maps. ArcGIS Online users can share maps within an organization or the world through ready-to-use tools that are available for the web, smartphones and tablets. Data, delivered as maps and information feeds, are accessible by other web developers and GIS analysts who can share its contents through the same system. ArcGIS Online is mainly used by GIS professionals to publish information online – including geographic information, cartography, analytics and workflows.

Users can use ArcGIS Online to extend the capabilities of ArcGIS for Desktop, ArcGIS for Server, ArcGIS applications, and ArcGIS APIs and Runtime SDKs. Users can also add many types of maps, layers, applications, tools and files to ArcGIS Online.

ArcGIS Pro can be downloaded for personally owned computers from https://wpunj.maps.arcgis.com/.

=== Downloading ArcGIS Pro from ArcGIS Online ===
# Navigate to https://wpunj.maps.arcgis.com/.
# Click the button that says William Paterson University.
# Sign in with your WPU credentials.
# At the top of the page, click your user name and click My settings.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGIS Account.png| 500px]]</div>
# On the My settings page, click the Licenses tab.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGISProDownload.png| 500px]]</div>
# Next to ArcGIS Pro, click Download.
# In the Download window, review the Language setting. If you want to download a localized version of ArcGIS Pro, change the setting to the language you want.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGISProVersionDownload.png| 500px]]</div>
# Click Download.

Instructions provided by https://pro.arcgis.com/en/pro-app/latest/get-started/download-arcgis-pro.htm

ArcGIS

2025-01-24T21:11:43Z

Alayac: /* ArcGIS Pro for University Managed Computers */

ArcGIS Pro is available for installation on University imaged computers as well as personally owned computers. The process is different for each scenario.

== ArcGIS Pro for University Managed Computers ==
To request ArcGIS Pro on a university managed employee or lab computer, please submit a ticket request in Web Help Desk.
Use of ArcGIS Pro on University managed computers requires an ArcGIS Online account.

== ArcGIS Pro/Online for Personally Owned Computers ==
ArcGIS Online is a key component and an integral part of the Esri ArcGIS system. It is a content management system comprised of applications and templates for creating interactive maps. ArcGIS Online users can share maps within an organization or the world through ready-to-use tools that are available for the web, smartphones and tablets. Data, delivered as maps and information feeds, are accessible by other web developers and GIS analysts who can share its contents through the same system. ArcGIS Online is mainly used by GIS professionals to publish information online – including geographic information, cartography, analytics and workflows.

Users can use ArcGIS Online to extend the capabilities of ArcGIS for Desktop, ArcGIS for Server, ArcGIS applications, and ArcGIS APIs and Runtime SDKs. Users can also add many types of maps, layers, applications, tools and files to ArcGIS Online.

To get access to ArcGIS Online a Help Desk ticket must be submitted by a faculty member under the 'Software' category. There are a limited amount of licenses. Access to ArcGIS Online also allows access to ArcGIS Pro. ArcGIS Pro can be downloaded on University PCs via the Software Center and from https://wpunj.maps.arcgis.com/.

== Downloading ArcGIS Pro from ArcGIS Online ==
# Navigate to https://wpunj.maps.arcgis.com/.
# Click the button that says William Paterson University.
# Sign in with your WPU credentials.
# At the top of the page, click your user name and click My settings.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGIS Account.png| 500px]]</div>
# On the My settings page, click the Licenses tab.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGISProDownload.png| 500px]]</div>
# Next to ArcGIS Pro, click Download.
# In the Download window, review the Language setting. If you want to download a localized version of ArcGIS Pro, change the setting to the language you want.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGISProVersionDownload.png| 500px]]</div>
# Click Download.

Instructions provided by https://pro.arcgis.com/en/pro-app/latest/get-started/download-arcgis-pro.htm

SPSS

2025-01-10T15:31:59Z

Alayac:

[[image:SPSS_26.png|right]]
SPSS Statistics is a software package used for statistical analysis.

==SPSS for Home Use==
SPSS for Home Use on a personal computer is available to faculty/staff members and students.
IBM SPSS installations require the software to be downloaded through WPconnect and then activated with an authorization code.

If using a university owned machine, SPSS is available through the [[Software Center]] or [[macOS Managed Software Center|Managed Software Center]].

===Download SPSS to Personal Machine===

'''Uninstall any older versions of SPSS you have on your computer before installing latest version.'''

Students or employees seeking access to install SPSS for use on personal computers should use the following process:
#Login to WPconnect.
#Visit the Students tab (or Employees tab for employees) and search for or click on the My Home Use Software List - Student (found in the Technology Resources and Services section.)
#Find the 'IBM SPSS 30' (or the highest release listed) section and download the install file for your platform. (Windows 64-bit or macOS.)

===SPSS for Home Use On Windows:===
# '''Uninstall''' any older versions of SPSS you have on your computer before installing latest version.
# Install SPSS 30 by double-clicking the install file and following the on-screen prompts.
#Click '''Launch License Wizard''' when prompted. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:spss2.1.PNG | 500px]]</div>
#Click '''Next''' through steps.
#Click '''Authorized user license'''<div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:spss2.3.PNG | 500px]]</div>
#Find activation key which can be found in the My Home Use Software section of WPConnect and enter code.
#Hit '''next''' to complete install.

===SPSS for Home Use on a Mac:===
Please note that SPSS 30 for macOS requires:

macOS Catalina (10.5) or higher.<br>
#Download pkg from WPConnect.
#Navigate to Downloads folder.
#Double-click SPSSSC_30.0.0.0_Mac_OS.pkg to run installer.
#When the installer has completed SPSS 30 can be found in Launchpad. Reboot recommended.
#Open SPSS
#Click '''Launch License Wizard''' when prompted. <div class="toccolours mw-collapsible innercollapse" style="width:500px"> [[File:SPSS Mac1.png|500px|]] </div>
#Click '''Authorized user license'''<div class="toccolours mw-collapsible innercollapse" style="width:500px"> [[File:SPSS Mac2.png|500px]] </div>
#Find activation key which can be found in the My Home Use Software section of WPConnect and enter code.
#Click '''Next''' through steps.

==Resources==
* [http://www.psych.utoronto.ca/courses/c1/spss/page1.htm SPSS for Windows tutorial from the Department of Psychology, University of Toronto]
* [http://www.slideshare.net/itstraining80/spss-statistics-how-to-use-spss SPSS tutorial from California State University, Los Angeles]
* {{#ev:youtube|i8lmUkB4lag|600}}

[[category:Software Guides]]
[[category:TC Portal]]

==SPSS Commuter License for University Imaged Computer==
If SPSS on a university imaged computer needs to be used off campus and without a VPN connection, there is an option to use the Commuter License. This needs to be initially set up while on campus or connected to VPN. The commuter license can have a maximum duration of up to 30 days.

# Go to '''File''' - '''Manage License''' towards the bottom of the menu <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-01.PNG | 300px]]</div>
#Select '''Launch Commuter Utility Tool''' <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-02.PNG | 450px]]</div>
#Chage '''Duration (Days)''' to the appropriate time frame (30 days max). Select '''Check Out'''. You can now use SPSS without being connected to the campus network. <div class="toccolours mw-collapsible mw-collapsed" style="width:600px">[[File:SPSS-03.PNG | 600px]]</div>
# Select "Check In" when you are ready to use SPSS on campus again.

SPSS

2025-01-10T15:25:26Z

Alayac:

[[image:SPSS_26.png|right]]
SPSS Statistics is a software package used for statistical analysis.

==SPSS for Home Use==
SPSS for Home Use on a personal computer is available to faculty/staff members and students.
IBM SPSS installations require the software to be downloaded through WPconnect and then activated with an authorization code.

If using a university owned machine, SPSS is available through the [[Software Center]] or [[macOS Managed Software Center|Managed Software Center]].

===Download SPSS to Personal Machine===

'''Uninstall any older versions of SPSS you have on your computer before installing latest version.'''

Students or employees seeking access to install SPSS for use on personal computers should use the following process:
#Login to WPconnect.
#Visit the Students tab (or Employees tab for employees) and search for or click on the My Home Use Software List - Student (found in the Technology Resources and Services section.)
#Find the 'IBM SPSS 30' (or the highest release listed) section and download the install file for your platform. (Windows 64-bit or macOS.)

===SPSS for Home Use On Windows:===
# '''Uninstall''' any older versions of SPSS you have on your computer before installing latest version.
# Install SPSS 30 by double-clicking the install file and following the on-screen prompts.
#Click '''Launch License Wizard''' when prompted. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:spss2.1.PNG | 500px]]</div>
#Click '''Next''' through steps.
#Click '''Authorized user license'''<div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:spss2.3.PNG | 500px]]</div>
#Find activation key which can be found in the My Home Use Software section of WPConnect and enter code.
#Hit '''next''' to complete install.

===SPSS for Home Use on a Mac:===
Please note that SPSS 30 for macOS requires:

macOS Ventura (13.0) or higher.<br>
#Download pkg from WPConnect.
#Navigate to Downloads folder.
#Double-click SPSSSC_30.0.0.0_Mac_OS.pkg to run installer.
#When the installer has completed SPSS 30 can be found in Launchpad. Reboot recommended.
#Open SPSS
#Click '''Launch License Wizard''' when prompted. <div class="toccolours mw-collapsible innercollapse" style="width:500px"> [[File:SPSS Mac1.png|500px|]] </div>
#Click '''Authorized user license'''<div class="toccolours mw-collapsible innercollapse" style="width:500px"> [[File:SPSS Mac2.png|500px]] </div>
#Find activation key which can be found in the My Home Use Software section of WPConnect and enter code.
#Click '''Next''' through steps.

==Resources==
* [http://www.psych.utoronto.ca/courses/c1/spss/page1.htm SPSS for Windows tutorial from the Department of Psychology, University of Toronto]
* [http://www.slideshare.net/itstraining80/spss-statistics-how-to-use-spss SPSS tutorial from California State University, Los Angeles]
* {{#ev:youtube|i8lmUkB4lag|600}}

[[category:Software Guides]]
[[category:TC Portal]]

==SPSS Commuter License for University Imaged Computer==
If SPSS on a university imaged computer needs to be used off campus and without a VPN connection, there is an option to use the Commuter License. This needs to be initially set up while on campus or connected to VPN. The commuter license can have a maximum duration of up to 30 days.

# Go to '''File''' - '''Manage License''' towards the bottom of the menu <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-01.PNG | 300px]]</div>
#Select '''Launch Commuter Utility Tool''' <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-02.PNG | 450px]]</div>
#Chage '''Duration (Days)''' to the appropriate time frame (30 days max). Select '''Check Out'''. You can now use SPSS without being connected to the campus network. <div class="toccolours mw-collapsible mw-collapsed" style="width:600px">[[File:SPSS-03.PNG | 600px]]</div>
# Select "Check In" when you are ready to use SPSS on campus again.

SPSS

2025-01-02T18:16:07Z

Alayac:

[[image:SPSS_26.png|right]]
SPSS Statistics is a software package used for statistical analysis.

==SPSS for Home Use==
SPSS for Home Use on a personal computer is available to faculty/staff members and students.
IBM SPSS installations require the software to be downloaded through WPconnect and then activated with an authorization code.

If using a university owned machine, SPSS is available through the [[Software Center]] or [[Mac OS Managed Software Center|Managed Software Center]].

===Download SPSS to Personal Machine===

'''Uninstall any older versions of SPSS you have on your computer before installing latest version.'''

Students or employees seeking access to install SPSS for use on personal computers should use the following process:
#Login to WPconnect.
#Visit the Students tab (or Employees tab for employees) and search for or click on the My Home Use Software List - Student (found in the Technology Resources and Services section.)
#Find the 'IBM SPSS 30' (or the highest release listed) section and download the install file for your platform. (Windows 64-bit or macOS.)

===SPSS for Home Use On Windows:===
# Uninstall any older versions of SPSS you have on your computer before installing latest version.
# Install SPSS 30 by double-clicking the install file and following the on-screen prompts.
#Click '''Launch License Wizard''' when prompted. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:spss2.1.PNG | 500px]]</div>
#Click '''Next''' through steps.
#Click '''Authorized user license'''<div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:spss2.3.PNG | 500px]]</div>
#Find activation key which can be found in the My Home Use Software section of WPConnect and enter code.
#Hit '''next''' to complete install.

===SPSS for Home Use on a Mac:===
Please note that SPSS 30 for Mac OS X requires:

macOS 10.13 (High Sierra) or higher.<br>
#Download pkg from WPConnect.
#Navigate to Downloads folder.
#Double-click SPSSSC_30.0.0.0_Mac_OS.pkg to run installer.
#When the installer has completed SPSS 30 can be found in Launchpad. Reboot recommended.
#Open SPSS
#Click '''Launch License Wizard''' when prompted. <div class="toccolours mw-collapsible innercollapse" style="width:500px"> [[File:SPSS Mac1.png|500px|]] </div>
#Click '''Authorized user license'''<div class="toccolours mw-collapsible innercollapse" style="width:500px"> [[File:SPSS Mac2.png|500px]] </div>
#Find activation key which can be found in the My Home Use Software section of WPConnect and enter code.
#Click '''Next''' through steps.

==Resources==
* [http://www.psych.utoronto.ca/courses/c1/spss/page1.htm SPSS for Windows tutorial from the Department of Psychology, University of Toronto]
* [http://www.slideshare.net/itstraining80/spss-statistics-how-to-use-spss SPSS tutorial from California State University, Los Angeles]
* {{#ev:youtube|i8lmUkB4lag|600}}

[[category:Software Guides]]
[[category:TC Portal]]

==SPSS Commuter License for University Imaged Computer==
If SPSS on a university imaged computer needs to be used off campus and without a VPN connection, there is an option to use the Commuter License. This needs to be initially set up while on campus or connected to VPN. The commuter license can have a maximum duration of up to 30 days.

# Search for "Commuter License" from the Start menu. <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-01.PNG | 450px]]</div>
#Select "IBM SPSS Statics (1200) 27.0" in the box and change "Duration (Days)" to the appropriate time frame (30 days max). Select Check Out. You can now use SPSS without being connected to the campus network. <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-02.PNG | 450px]]</div>
# Select "Check In" when you are ready to use SPSS on campus again. <div class="toccolours mw-collapsible mw-collapsed" style="width:600px">[[File:SPSS-03.PNG | 600px]]</div>

ArcGIS

2024-02-23T15:23:46Z

Alayac: /* ArcGIS Pro/Online for Personally Owned Computers */

ArcGIS Pro is available for installation on University imaged computers as well as personally owned computers. The process is different for each scenario.

== ArcGIS Pro for University Managed Computers ==
To request ArcGIS Pro on a university managed employee or lab computer, please submit a ticket request in Web Help Desk.
Use of ArcGIS Pro on University managed computers requires that you be connected to the campus network on campus or via VPN. You can also check out a license for up to 30 days in the Licensing tab of the application settings. Look for the checkbox labeled "Authorize ArcGIS Pro to work offline."

== ArcGIS Pro/Online for Personally Owned Computers ==
ArcGIS Online is a key component and an integral part of the Esri ArcGIS system. It is a content management system comprised of applications and templates for creating interactive maps. ArcGIS Online users can share maps within an organization or the world through ready-to-use tools that are available for the web, smartphones and tablets. Data, delivered as maps and information feeds, are accessible by other web developers and GIS analysts who can share its contents through the same system. ArcGIS Online is mainly used by GIS professionals to publish information online – including geographic information, cartography, analytics and workflows.

Users can use ArcGIS Online to extend the capabilities of ArcGIS for Desktop, ArcGIS for Server, ArcGIS applications, and ArcGIS APIs and Runtime SDKs. Users can also add many types of maps, layers, applications, tools and files to ArcGIS Online.

To get access to ArcGIS Online a Help Desk ticket must be submitted by a faculty member under the 'Software' category. There are a limited amount of licenses. Access to ArcGIS Online also allows access to ArcGIS Pro. ArcGIS Pro can be downloaded on University PCs via the Software Center and from https://wpunj.maps.arcgis.com/.

== Downloading ArcGIS Pro from ArcGIS Online ==
# Navigate to https://wpunj.maps.arcgis.com/.
# Click the button that says William Paterson University.
# Sign in with your WPU credentials.
# At the top of the page, click your user name and click My settings.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGIS Account.png| 500px]]</div>
# On the My settings page, click the Licenses tab.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGISProDownload.png| 500px]]</div>
# Next to ArcGIS Pro, click Download.
# In the Download window, review the Language setting. If you want to download a localized version of ArcGIS Pro, change the setting to the language you want.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGISProVersionDownload.png| 500px]]</div>
# Click Download.

Instructions provided by https://pro.arcgis.com/en/pro-app/latest/get-started/download-arcgis-pro.htm

SPSS

2024-01-02T19:22:51Z

Alayac: /* SPSS for Home Use on a Mac: */

[[image:SPSS_26.png|right]]
SPSS Statistics is a software package used for statistical analysis.

==SPSS for Home Use==
SPSS for Home Use on a personal computer is available to faculty/staff members and students.
IBM SPSS installations require the software to be downloaded through WPconnect and then activated with an authorization code.

If using a university owned machine, SPSS is available through the [[Software Center]] or [[Mac OS Managed Software Center|Managed Software Center]].

===Download SPSS to Personal Machine===

'''Uninstall any older versions of SPSS you have on your computer before installing latest version.'''

Students or employees seeking access to install SPSS for use on personal computers should use the following process:
#Login to WPconnect.
#Visit the Students tab (or Employees tab for employees) and search for or click on the My Home Use Software List - Student (found in the Technology Resources and Services section.)
#Find the 'IBM SPSS 29' (or the highest release listed) section and download the install file for your platform. (Windows 64-bit or macOS.)

===SPSS for Home Use On Windows:===
# Uninstall any older versions of SPSS you have on your computer before installing latest version.
# Install SPSS 29 by double-clicking the install file and following the on-screen prompts.
#Click '''Launch License Wizard''' when prompted. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:spss2.1.PNG | 500px]]</div>
#Click '''Next''' through steps.
#Click '''Authorized user license'''<div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:spss2.3.PNG | 500px]]</div>
#Find activation key which can be found in the My Home Use Software section of WPConnect and enter code.
#Hit '''next''' to complete install.

===SPSS for Home Use on a Mac:===
Please note that SPSS 29 for Mac OS X requires:

macOS 10.13 (High Sierra) or higher.<br>
#Download pkg from WPConnect.
#Navigate to Downloads folder.
#Double-click SPSSSC_29.0.2_Mac.pkg to run installer.
#When the installer has completed SPSS 29 can be found in Launchpad. Reboot recommended.
#Open SPSS
#Click '''Launch License Wizard''' when prompted. <div class="toccolours mw-collapsible innercollapse" style="width:500px"> [[File:SPSS Mac1.png|500px|]] </div>
#Click '''Authorized user license'''<div class="toccolours mw-collapsible innercollapse" style="width:500px"> [[File:SPSS Mac2.png|500px]] </div>
#Find activation key which can be found in the My Home Use Software section of WPConnect and enter code.
#Click '''Next''' through steps.

==Resources==
* [http://www.psych.utoronto.ca/courses/c1/spss/page1.htm SPSS for Windows tutorial from the Department of Psychology, University of Toronto]
* [http://www.slideshare.net/itstraining80/spss-statistics-how-to-use-spss SPSS tutorial from California State University, Los Angeles]
* {{#ev:youtube|i8lmUkB4lag|600}}

[[category:Software Guides]]
[[category:TC Portal]]

==SPSS Commuter License for University Imaged Computer==
If SPSS on a university imaged computer needs to be used off campus and without a VPN connection, there is an option to use the Commuter License. This needs to be initially set up while on campus or connected to VPN. The commuter license can have a maximum duration of up to 30 days.

# Search for "Commuter License" from the Start menu. <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-01.PNG | 450px]]</div>
#Select "IBM SPSS Statics (1200) 27.0" in the box and change "Duration (Days)" to the appropriate time frame (30 days max). Select Check Out. You can now use SPSS without being connected to the campus network. <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-02.PNG | 450px]]</div>
# Select "Check In" when you are ready to use SPSS on campus again. <div class="toccolours mw-collapsible mw-collapsed" style="width:600px">[[File:SPSS-03.PNG | 600px]]</div>

Zoom

2023-09-18T13:42:26Z

Alayac: /* Installing Zoom */

As of early May 2020, all current William Paterson employees and students have access to Zoom with their WPUNJ logins.


==What is Zoom?==
Zoom is a video conferencing service that can be utilized by WPUNJ Faculty, Staff, and Students using their WPUNJ accounts. [http://www.wpunj.edu/zoom www.wpunj.edu/zoom] Using Zoom, WPUNJ members can meet utilizing video, audio, and screen sharing.

We are currently licensed for Zoom Meetings, not Webinars.

==Getting Started with Zoom==

WP's Zoom Portal is available at [http://www.wpunj.edu/zoom www.wpunj.edu/zoom]. To get started, simply login with your WPUNJ account.

The following support resources are available to assist with how to start using Zoom:

* Zoom's Learning Center, which includes Learning Plans, Live Trainings, and videos, available at https://learning.zoom.us/learn
* Zoom's Top 20 Zoom Resources article (which includes all of resources below,) available at https://support.zoom.us/hc/en-us/articles/360042982391-Top-20-Zoom-resources
* A Frequently Asked Questions guide for how to use Zoom, available at https://support.zoom.us/hc/en-us/articles/206175806-Frequently-Asked-Questions
* The 'How To Zoom' video guide, available on YouTube at https://www.youtube.com/playlist?list=PLKpRxBfeD1kEM_I1lId3N_Xl77fKDzSXe
* Live Training Webinars offered by Zoom, available at https://support.zoom.us/hc/en-us/articles/360029527911

Additional information is also available in the Zoom 'Getting Started' article, available at https://support.zoom.us/hc/en-us/categories/200101697-Getting-Started.

[[File:Zoom1-1.png | 700px]]<br>Image from Academic Partnerships Off Campus Toolkit, 2020

==Installing Zoom==
Zoom meetings can be joined with a desktop client, a mobile app, or using a web browser.

'''To install Zoom on a university computer''', access the Zoom install from either the [[University_Software|Software Center]] (Windows) or [[Mac_OS_Managed_Software_Center|Managed Software Center]] (Mac.) Please note: to install software from the Software Centers while off-campus, you will need to be connected to the university's [[VPN_Remote_Access|VPN]].
Periodically, the Zoom application will prompt you for an update. Follow the prompts to ensure your software stays current.

'''To install Zoom on a personal computer''', simply download and install Zoom from the Zoom portal at https://wpunj.zoom.us/download.

'''To install Zoom on an iOS or Android phone or tablet''', search your respective App store for Zoom. Once installed, sign in using the 'SSO' option with wpunj.zoom.us as the domain.

'''To join a Zoom meeting using a web browser''', look for the 'If you cannot download or run the application, join from your browser.' link on the Zoom meeting landing page.

==Logging Into Zoom with your WP account==
===Logging Into Zoom Meeting Software===
When prompted to login to the Zoom Meeting software:
*Choose ‘Sign in with SSO’ from the right
*Enter wpunj.zoom.us as the Domain and click Continue
*Login to the WPconnect login with your WPUNJ account

<gallery mode="packed-hover">
File:Zoom-DesktopApp-1.png|Sign In
File:Zoom-DesktopApp-2.png|Sign in with SSO
File:Zoom-DesktopApp-3.png|WPUNJ.zoom.us
</gallery>

===Logging Into Zoom on the Web===
From the Zoom web site you can create and manage meetings.

*To log in to the Zoom website, '''Sign in''' at [http://www.wpunj.edu/zoom www.wpunj.edu/zoom]
*Log in using your WPUNJ account

===Logging in with an existing Zoom account tied to your WPUNJ email===
If you already have a Zoom login tied to your WPUNJ email, you can convert that account to be licensed under the main William Paterson Zoom account.
To access your university-licensed Zoom account:
*Follow the instructions for logging in above, making sure to use the SSO login option which will have you login through WPconnect.
*The first time that you login using the SSO login option, you will receive a prompt that your Zoom account will be transitioned to the 'William Paterson University' account license.
*At that time, your existing Zoom account will be enabled with the 'Pro' features/license of the university account.

''If you do not want your existing Zoom account (tied to your WPUNJ email) to be migrated to the university license, do not login using the SSO option.''
If you have questions on this process, please contact the Helpdesk at www.wpunj.edu/help or (973) 720-4357.

==Joining a Zoom Meeting==
===Joining a Zoom Meeting using the Desktop Application===
#You should have received a link to join a Zoom meeting. Open the link in a browser.
#Select '''Open Zoom''' to open in the Zoom Application. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom4.JPG | 500px]]</div>
#Select your Audio option. You can either use your phone or computer for audio. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom5.JPG | 500px]]</div>
===Joining a Zoom Meeting from your Browser===
#Open Zoom link in browser.
#Select '''Join from Browser.'''<div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom1.JPG | 500px]]</div>
#If you are unable to join the meeting, the host may not have started the meeting yet. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Zoom3.JPG | 500px]]</div>

==Scheduling Meetings on Zoom==

You can schedule zoom meetings in multiple ways. You can utilize the Zoom web portal, Outlook desktop or web applications, or the Zoom application itself.

===Using the Zoom Web Portal or Zoom app===
To schedule meetings on the [http://www.wpunj.edu/zoom Zoom web portal] or in the Zoom app, Zoom provides a quick video introduction and step by step instructions on '''[https://support.zoom.us/hc/en-us/articles/201362413-Scheduling-meetings how to schedule zoom meetings.]'''

===Using the Outlook desktop application===
To schedule meetings using the Outlook Application, on university computers, the Zoom plug-in for Outlook is included as part of the Zoom installations available through the [[University_Software|Software Center]] (Windows) or [[Mac_OS_Managed_Software_Center|Managed Software Center]]. On personal computers using Outlook, you can install the Outlook plug-in from the [https://zoom.us/download Zoom Download Center.] (On personal computers we suggest using the Outlook web application to schedule meetings)

More information on using the '''[https://support.zoom.us/hc/en-us/articles/200881399-How-To-Use-the-Microsoft-Outlook-Plugin Outlook plugin for the desktop application can be found on the Zoom Help Center.]'''

===Using Outlook 365===
For Outlook on the web, the Zoom add-in has been pre-installed for all employee accounts. '''[https://support.zoom.us/hc/en-us/articles/115005223126-Zoom-for-Outlook-add-in-web-and-desktop- Please see the Zoom Help Center video and step by step instructions on scheduling Zoom meetings thru Outlook 365.]'''

===Zoom Outlook Meeting Tool on Mac===
Open Managed Software Center and install the Zoom Outlook Meeting Tool. This allows zoom meeting creations in Outlook.

There will be a popup upon installation. Click "OK" and approve.

[[File:Zoom OUtlook Warning.png|300px|Click OK on the Popup]]

Once it's installed, you will have a Zoom icon in Outlook.

[[File:Zoom Calendar item.png|500px|Click the icon to open the Zoom meetings screen]]

===Cisco Webex Roomkit for utilizing Zoom in 1800 Valley Roads Board Room===

If you are utilizing the 1800 Valley Road Board Room, please make sure to set the location for the meeting to be the [[Cisco WebEx Roomkits|Roomkit]]

[[category:Software Guides]]

==Security Options and Suggestions==

We suggest reviewing the material provided by Zoom, in the [[Zoom#Getting_Started_with_Zoom|Getting Started with Zoom]] section above.

We recommend utilizing these security options when hosting a meeting:
* '''Do not share meeting links on Social Media. Try to limit link distribution to participant's email address and ask that participants do not share links. '''
* '''Have a Meeting Password'''
* '''Enable waiting room'''
* '''Mute participants upon entry'''
* '''[https://support.zoom.us/hc/en-us/articles/201362153 Disable annotation while sharing screen]'''

If you see an improperly named participant in the waiting room, there are three options:
#Send a message to the waiting room to ask them to edit their display name
#Send a message to the waiting room to ask them to use the “Dial-in” feature, admit the dial-in, then ask them to identify.
#Admit them to the meeting, and immediately ask them via mic or chat to rename. If they do not comply, move them back to the waiting room. '''NOTE''' If you choose to “remove” a participant rather than move them to the waiting room, it makes it very difficult for the participant to rejoin. These settings can be found in your Zoom Portal Account.

In addition to utilizing these options, you can opt to require meeting attendees to have a Zoom account, or utilize their WPUNJ account to connect to your Zoom meeting. This setting is found under '''Meeting Options'''.

[[File:Zoom-authenticated-users.png|300px|Zoom Meeting Options]]

Need to add a non-WPUNJ attendee? Use '''Authentication Exception Add''' following the '''Required authentication to join''' options.

[[File:Zoom-authenticated-users-exception1.png|300px|Zoom Meeting Authentication Exception]][[File:Zoom-authenticated-users-exception2.png|300px|Zoom Meeting Authentication Exception]]

For additional in-depth detail on how to secure your Zoom meetings, see Zoom's [https://zoom.us/docs/doc/Securing%20Your%20Zoom%20Meetings.pdf Securing Your Zoom Meetings guide].

==Tips and Tricks for Zoom==

===Breakout rooms===
Breakout rooms are only available in regular Zoom meetings, not in a webinar. The best place to set up breakouts is in the Zoom portal.
#Go to wpunj.zoom.us and use the schedule a meeting option
# Scroll down to the button that says Show options,
# Click breakout room pre-assign

Once in the meeting, click on the breakout tab at the bottom of the Zoom screen, and before opening all rooms, choose options (gear wheel on MAC OS, or Options on Windows OS. There are 2 options for participants:

#Allow participants to choose room (recommended)
#Automatically move all pre-assigned participants into breakout rooms
pre-assigning can be done on the schedule page in the Zoom portal as mentioned above

There are more advanced options on the wpunj.zoom.us portal page as well.

[https://support.zoom.us/hc/en-us/articles/206476093-Enabling-breakout-rooms Please refer to the Zoom Support articles for information about Breakout Rooms]

===Closed Captioning===
As of 1/31/21, Zoom now has Built in Captioning and it is available on all university zoom accounts. This needs to be turned on by the host of the meeting following these steps.
#Login to the Zoom Web Portal at www.wpunj.edu/zoom.
#Click on the ''''''Settings'''''' option on the left menu and then scroll down to '''Meeting (Advanced.)'''
#Ensure that '''Closed Captioning''' is toggled '''On''' and the ''''Enabled live transcription service...'''' checkbox is checked.
[[File:zoom6.jpg | 700px]]

Once this is set, the following option will be available in any Zoom meeting scheduled by the host. Clicking on the '''Live Transcript''' icon and then '''Enable Auto-Transcription''' should enable the transcription for that meeting.

[[File:zoom7.jpg | 500px]]

===Edit Sharing Settings in Meeting===

Start your meeting. When you're in the meeting, click the arrow next to "Share" to see an additional screen where you can change sharing settings and change who can present.

[[File:Zoom settings - slaymaker.png]]

===Recording with Audio Transcription===
To record meetings with Audio transcription:
#Login to the WPUNJ Zoom web portal (http://www.wpunj.edu/zoom)
#Click on Settings
#Click on the Recording Tab
#Check the 'Audio Transcript' checkbox under Advanced Cloud Recording Settings.
#Recordings must be saved to the cloud
#Shortly after the meeting has completed, you will receive an email from Zoom with a link to the meeting recording with audio transcript

The setting is available here:

[[File:MicrosoftTeams-image (11).png|Zoom Audio Setting for recording audio transcripts.]]

===Recording Video Resolution===
#To get the maximum resolution, (toggle screen sharing). Then, record locally, not to the Zoom cloud for better video resolution.
#In webinar format, there are choices for HD in the webinar scheduling options:
*Enable HD video for screen shared video
*Enable HD video for attendees
*Always send 1080p video to attendees

There are also more recording options in the Zoom portal under settings/recording on wpunj.zoom.us

===Screen Sharing===
When sharing a video or audio, choose “share computer sound” and “optimize for video” in the Zoom share config page, then select the box to be shared, and click share. **Also set this if you have video or audio embedded in your PowerPoint Slides.
On the Zoom share screen, there is an advanced option to share computer audio ONLY, without sharing your screen. Very useful for providing background music before an event.

Sometimes, there will be “grey” boxes superimposed on top of a shared video representing the panelist panel or chat panel on the screen of the presenter. To remove these, there are 2 options:
*Disable “optimize for video” (this may produce undesirable video effects)
[[File: Zoom8.jpg]]

Or:
*To remove these on the app: on MAC OS, go into settings, share screen, advanced, then choose Screen Capture Mode: “Capture with window filtering”
*To remove these on Windows PC, go into settings, share screen, advanced, then choose Screen Capture Mode: “Secure Share with window filtering”

===Spotlighting===
Locks the selected speaker(s) for all to front and center. This is a global command from the host only. Pinning will move that participant to the top of the local screen of the individual participants, not a global command. Participants have options via the “view” tab at the top right of the Zoom screen.
Please note: Spotlighting is not enabled until 3 or more participants are connected.

===Virtual Backgrounds===

Virtual Backgrounds allow users to mask the background of the room they are in with an image of their choosing. Zoom provides a few default backgrounds, and allows users to select their own image from their device.

Zoom's help center has an [https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background#h_bebf36a4-c1e9-4769-9d3c-e0d01457d341 article on Using Virtual Backgrounds for PC, Mac and iOS clients.]

You can download William Paterson virtual backgrounds at [https://www.wpunj.edu/university/virtual-backgrounds this link].

===Zoom Webinar===
A Zoom webinar is the same as a Zoom meeting with the following features/exceptions:

Participant panel is broken into two sections:
#Panelists- The webinar panelist is like the Zoom participant with all the functionality of a zoom meeting
#Attendees- The webinar attendee is basically an audience member and can see and hear the panelists, but have no camera or mic access, unless the Zoom host grants permission, one at a time

There is an additional “Q&A” tab at the bottom of the Zoom screen with the controls for attendees to type questions for panelists.
Chat is enabled/disabled by the Zoom host.

University Software

2023-08-28T18:24:45Z

Alayac: /* Software Pre-Installed on All Imaged Machines */

The below article lists the software included on both University-issued student lab and faculty/staff machines. Instructions on using the 'Software Center' are also outlined.

=Software Center=

The Software Center allows you to install applications through an easy to use self-service interface. The Software Center functionality is similar to an app store wherein you select the applications you would like, and they are downloaded directly to your computer without the need for additional passwords, permissions, or a technician on-site. Applications available in Software Center are licensed for use by members of the University community. If you would like to request an application that is not listed, please submit a [https://www.wpunj.edu/helpdesk Help Desk ticket].
{{#ev:youtube|DfQl3zM6_DM|500|right}}

==Using Software Center==
# Click the '''Start''' button, type '''Software Center''' and click the icon when it appears. <br>[[File:Softwarecenter-01.PNG|250px]] <br>
# The ''Applications'' tab will show you a list of software available to download. Alternatively, you can search for software by application name or keyword using the search bar located at the top right of the window. <br>[[File:Softwarecenter-02.PNG|300px]]
# Select the application you would like to install and click the '''Install''' button. Estimated installation times and VPN availability are listed for each application in the details section below the list. <br> [[File:Softwarecenter-04.PNG|300px]]
# Click the '''Installation Status''' tab to monitor your installation and to see what software has been installed via the Software Center. <br> [[File:Softwarecenter-03.PNG|300px]]

==Syncing Software Center==
The Software Center syncs about once a week to get an updated list of available software offered by the University. This sync can be forced at any time by following these steps:
# Click the '''Options''' tab.
# Click the drop menu for '''Computer Maintenance'''.
# Click the '''Sync Policy''' button. <br> [[File:Softwarecenter-05.PNG|400px]]

==Software Available in Software Center==
The following software is currently available in the Software Center:
::* 7-Zip
::* Adobe Brackets
::* [[Adobe Acrobat|Adobe Acrobat DC]]
::* [[Adobe_Creative_Cloud#Install_Adobe_CC_Apps_On_Campus|Adobe Creative Cloud Design Suite]] includes:
:::* Bridge
:::* Dreamweaver
:::* Illustrator
:::* Indesign
:::* Media Encoder
:::* Photoshop
:::* Lightroom/Lightroom Classic
::* [[Adobe_Creative_Cloud#Install_Adobe_CC_Apps_On_Campus|Adobe Creative Cloud Production Suite]] includes:
:::* After Effects
:::* Animate
:::* Audition
:::* Character Animator
:::* Premiere Pro
::* Autodesk Fusion 360
::* Autodesk Maya
::* Autodesk Meshmixer
::* Autodesk Mudbox
::* Autodesk Netfabb
::* Blender
::* [[webex|Cisco WebEx]]
::* FileZilla
::* IBM [[SPSS]] Statistics
::* MakerBot Print
::* [https://itwiki.wpunj.edu/index.php/Microsoft_Office_365#Microsoft_Teams Microsoft Teams]
::* R
::* R Studio
::* Sculptris Alpha 6
::* [[Treesize|Treesize Professional]]
::* VLC Media Player
::* Ultimaker Cura
::* [[Wolfram Mathematica]]
::* [[YuJa]] Software Capture
::* [[Zoom]]

==Software Pre-Installed on All Imaged Machines==
All University imaged machines include the following software:
::* Microsoft Office
::* Microsoft Teams
::* Webex
::* Zoom
::* Google Chrome
::* Cisco Secure Endpoint Connector
::* [[VPN Remote Access|Cisco Anyconnect VPN client (Laptops only)]]

Software that is already installed on the machine will be displayed on the "Installed Software" tab in the Software Center.

==Additional Software Pre-Installed on a Windows Student Lab Machine==
Lab machines are intended for use in a multi-user, public environment and include the following additional software:

::* IBM [[SPSS]] Statistics
::* SAS 9.4
::* [[Wolfram Mathematica]]

This list pertains to both desktop and laptop lab machines.
Please note that certain labs will include specialized software. A list of these labs can be found on the [http://www.wpunj.edu/it/user-services/Labs.dot User Services webpage].



[[Category:Windows]]
[[category:Software Guides]]
[[category:TC Portal]]
[[category:Help Desk]]

Adobe Creative Cloud

2023-07-31T19:08:44Z

Alayac:

==About Adobe Creative Cloud==
Adobe Creative Cloud is a set of applications and services released by Adobe for graphic design, video editing, photo editing, web design, and mobile app development. The Creative Cloud (CC) applications are available campus wide and for [[Home_Use_Software|home use]]. It is a user-based software, so all users need to log in for it to use. Faculty get home use access. Students will need to use a campus lab computer or purchase it through the [https://www.adobe.com/creativecloud/buy/students.html Adobe Store for Students].

==Faculty Licenses==
[[file:Adobe.jpg|200px|right]]
Active faculty and staff are eligible login to Adobe’s Creative Cloud Suite on up to two computers. Learn about what's new in Adobe Creative Cloud by reading the [http://www.adobe.com/products/creativecloud/faq.html FAQs].

See our IT Wiki article [[Home Use Software]]

==Student Licenses==
Adobe Creative Cloud applications are available in [https://itwiki.wpunj.edu/index.php/Computer_Availability public computer labs] for student use.

Adobe Creative Cloud Home Use is available to students at a discounted rate through the [https://www.adobe.com/creativecloud/buy/students.html Adobe Store for Students].

== Install Adobe CC Apps On University Managed Computers==
Starting Fall 2023, users can download and install Adobe CC Apps on University issued machines directly from the Adobe Creative Cloud desktop application, which is available in [https://itwiki.wpunj.edu/index.php/University_Software#Using_Software_Center Software Center] on both Windows and Mac computers.

The Adobe Creative Cloud desktop application provides access to the full range of Adobe applications on a self-service basis. The Adobe CC applications requires an internet connection and connection to WPU VPN in order to download applications. Users must also sign into and be [[Multifactor_Authentication|DUO two-factor authenticated]] to access available applications.

The latest version of the following applications are available in the Adobe CC application:

*After Effects
*Animate and Mobile Device Packaging
*Audition
*Bridge
*Character Animator
*Dreamweaver
*Illustrator
*InDesign
*Lightroom
*Lightroom Classic
*Media Encoder
*Photoshop
*Premiere Pro
*Premiere Rush
*XD (Spark)

To install an application, click 'Install' on the desired application from within the Adobe Creative Cloud application. Notification from within the app will notify you once the application has completed installing.

== Install Adobe CC Apps On Personally Owned Computers ==

Access to Adobe CC apps on off-campus machines is available through the Creative Cloud website. For information about Adobe Home Use, please see [[Home_Use_Software#Adobe_Creative_Cloud|Home Use Software]].

To download and install Adobe Creative Cloud apps, please visit https://creativecloud.adobe.com/ and sign in with your University credentials.

Select either download or install next to the application you would like to install:

<p>[[Image:Adobe-CC-Download-app.png|450px]]</p>
<p>[[Image:Adobe-CC-Install-app.png|450px]]</p>

Follow the onscreen instructions to complete installation. You will be prompted to sign-in to the applications upon launch; use your University credentials to sign-in.

== Creative Cloud on the iPhone, iPad, Mobile Devices==
# First, go to your device's app store to download Creative Cloud.
# It will ask you to log in, make sure to click "continue with Adobe Id" where you will sign in with your WPU email.
# Third, then click on apps on the bottom hand left for the programs you want to download.
# Fourth, after you pick the program it will take you to the app store where you will download the program.
# Fifth, after the program, is downloaded open it. It will ask you to log in click "sign in with Adobe ID". You should not have to sign in a second time because it will automatically take you to the program.

== Signing Into Adobe Applications==
To use the newest Adobe applications, users must login using their University credentials and authenticate with [[Multifactor_Authentication|DUO two-factor]] authentication.

Upon launching any Adobe application, users will see the following prompt:

<p>[[Image:Adobe-cc-01.png|450px]]</p>

Enter your University credentials and click 'Sign In.' You will then have to select ''''Company or School Account'''' when prompted:

<p>[[Image:Adobe-cc-02a.png|450px]]</p>

You will then be re-directed to the University sign-on page. Follow steps to authenticate with DUO two-factor authentication.

<p>[[Image:Adobe-cc-03.png|450px]]</p>

== Managing Adobe Licenses ==

Adobe only allows for 2 simultaneous licenses of any given product at the same time. If users exceed this license count, the following prompt will display when attempting to sign into an Adobe product:

<p>[[Image:Adobe-cc-04.png|450px]]</p>

Users may then select which machine to sign-out of by selecting ''''Sign Out'''' from directly in the message window. After signing out from a device, users are automatically signed into the current machine.

<p>[[Image:Adobe-cc-05.png|450px]]</p>

==Migrating Adobe Creative Cloud Assets from your WPUNJ account to a Personal Account==
Students can migrate their Creative Cloud assets from their WPUNJ account to new Creative Cloud free membership accounts after graduation using the Creative Cloud asset migration tool for students.

The Creative Cloud free membership includes trial versions of most of Adobe’s creative apps, and graduates can easily upgrade to get full versions of all the apps and services that were included in their school accounts.
This will help ensure that you have ongoing access to your creative work and web portfolios — and that you can showcase your work to future employers — once you leave William Paterson.

Please visit the following URL to start migrating your assets: https://graduation.adobe.com/

Microsoft Office 365

2023-06-12T18:05:56Z

Alayac: /* OneDrive for Business */

Microsoft Office 365 is a subscription-based online office and software plus services suite which offers access to various services and software built around the Microsoft Office platform. This service provides cloud storage and collaboration for both students and faculty members through their University accounts. Some of the features included in Office 365 are Outlook, Newsfeed, OneDrive for Business, Sites and access to the Microsoft Office Web Apps. Both students and faculty member sign into Office 365 through the following site: [http://www.wpunj.edu/365 www.wpunj.edu/365].

{{#ev:youtube|CwF76LORBSI|400|right}}

==Microsoft Office 365 Web Applications==

WPUNJ accounts in Office 365 offer access to the following features:

*Outlook
*Calendar
*People
*Newsfeed
*OneDrive for Business @ William Paterson University
*Sites

===Microsoft Office Mobile Applications===
Student accounts licensed through WPU provide student users with full editing and document creation abilities in any of the [https://products.office.com/en-us/mobile/office Microsoft Mobile Apps]. Current applications include:

*Microsoft Outlook
*Microsoft Word
*Microsoft PowerPoint
*Microsoft Excel
*Microsoft OneNote

These [https://products.office.com/en-us/mobile/office applications] are available for free download through your mobile App Store (Apple or GooglePlay store). Once launched, login to the app with your WPU student credentials to connect it to your Microsoft 365 account.

===Troubleshooting===

If you are having difficulty logging into your email after following these steps:
# Click the following link to access your email: [http://www.wpunj.edu/365 www.wpunj.edu/365]
# Login with your full email address, username@student.wpunj.edu, and the same password as WP Connect
Please clear your cache and cookies on the browser you are using to access your email. Here are three short ‘how to’ videos with step by step instructions:

* [http://www.youtube.com/watch?v=F3x5MrsSYQ8 Google Chrome]
* [http://www.youtube.com/watch?v=QezlAFIo1zg Mozilla Firefox]
* [http://www.youtube.com/watch?v=XURIEAzo9_A Internet Explorer]
* [http://www.youtube.com/watch?v=wIKW44231F0 Safari]

After deleting your cache on the appropriate browser, please attempt logging into your email once again. If you are still experiencing issues, please contact the [https://www.wpunj.edu/helpdesk Help Desk].

===License and Terms===

Full Time students, faculty and staff at WPU will have access to Office 365 while enrolled or employed. After a user has left the university the Office 365 license will be disabled. The license also includes access to Microsoft Office download and mobile applications.

===Sign out from Skype/Teams===

1) Click your username in the top right corner

[[File:Skype_Signout1.png]]

2) Click on Available and select “Sign out of IM”

[[File:Skype Signout2.png|250px]]

[[File:Skype Signout3.png|250px]]

==Outlook==
This portion of the Office 365 article will cover the basics of using mail, calendar, and contacts in Office 365.

====Mail====

[[File:Mail.png|850px]]

1.Create a new message by clicking '''+ new mail'''.

2.'''Folders.''' The folder list includes the folders in your mailbox and Favorites. It may include other folders, such as archive folders. You can collapse this pane by clicking the folder icon at the top. You can expand and collapse folders in this view by clicking the triangle icons next to the folder names.

3.'''Search window'''. Type what you want to search for here, such as the name of a person you want to find messages from, or text that you want to search for to find a particular message.

4.'''List of messages in the current folder.''' Each entry in the list view has additional information, such as how many messages there are in a conversation and how many are unread, or if there is an attachment, flag, or category associated with any messages in the conversation. A conversation can have one or more messages. When a conversation is selected, you can delete it, add a flag, or add a category by clicking the icons. At the top of the list view are filters that you can click to quickly find messages that are unread, that include your name in the To or the Cc line, or that have been flagged. In addition to the filters, you’ll see the name of the folder you’re viewing and the view that you’ve selected.

5.'''The reading pane''' is where the conversation that you’ve selected is displayed. You can respond to any message in the conversation by clicking the links at the top of the message.
=====FindTime=====

Microsoft is offering a new feature called FindTime. This tool eliminates the need for Doodle polls or email exchanges to schedule meetings. FindTime integrates with Outlook and shows what days and times work the best for you and the attendees using free/busy data in our calendars.

[[File:Findtime2.png|450px|frameless|FindTime]]

Find out more about "[https://findtime.microsoft.com/ Microsoft FindTime Scheduling Feature]"!

====Calendar====

[[File:Calendar.png |850px]]

1.Create a new event by clicking '''+ new event'''. An event can be an appointment, a meeting, or an all-day event.

2.Use the calendars to navigate from one date to another. Shading will show you what week you’re currently viewing, and darker shading marks the current date. You can use the calendar icon at the top to collapse or expand this side of the calendar view.

3.You can view more than one calendar at a time. This section lets you add other people’s calendars and select which to display.

4.This is another area that you can use to navigate from one day to another. Click any of the dates to jump to that date. Or click the arrows on either end to see the dates before or after what’s displayed.

5.The main window, where calendars will be displayed.

6.Select the view you want, and share or print your calendar.

====People====

[[File:People.png |850px]]

1.Create a new contact by clicking new contact.

2.All the places you can find contact information.

3.'''Search.''' Type a person’s name here to search for them in your contacts and in your organization’s directory.

4.List of all contacts in the current folder.

5.The contact card for the selected person.

6.Actions you can take directly from the contact card. Click the icons to send a message, start a chat session, or create a meeting request.

==OneDrive for Business==
[[File:Eds1skydrive.png|800px|thumb|right|OneDrive for Business home page.]]

OneDrive for Business is cloud storage provided by Microsoft intended for storing and organizing work/educational related documents. OneDrive for Business, managed by Information Technology, offers the capability of file storing and sharing. OneDrive for Business is different from the Microsoft hosted OneDrive, which is intended for personal storage separate from William Paterson University. OneDrive for Business is also different from your Sites, which is intended for storing team or project-related documents. Documents stored through OneDrive for Business are only accessible when using your University credentials.

On a University managed computer with Office 365, OneDrive is configured to synchronize the following folders (Libraries):
* Documents
* Desktop
On a Windows Device, the Pictures folder is also synchronized.
Additional folders (Libraries) may be added in the future.

'''OneDrive help and learning documentation is also available at https://support.microsoft.com/en-us/onedrive'''

===Managing Storage===
You can free up space on your computer by utilizing "Files On-Demand" which stores the contents of your files in the cloud until you need to view/edit them. For more information about Files on Demand, click [https://support.microsoft.com/en-au/office/save-disk-space-with-onedrive-files-on-demand-for-windows-0e6860d3-d9f3-4971-b321-7092438fb38e here].
===Storage Capacity===
OneDrive for Business for William Paterson is currently allocating 1 TB of space for document cloud storage.

===Uploading and Creating Documents===
To upload an exiting document to OneDrive for Business, click on the '''+ new document''' link.

[[File:Webapps.png|450px]]

In the following window, you will have the option to either create a new document using [[Microsoft_Office_365#Microsoft_Office_Web_Apps| Office Web Apps]] or upload an existing document from your computer. Alternatively, you may also drag existing documents onto the OneDrive for Business page when it is open in your browser.

===Sharing===
All files stored in OneDrive for Business are private initially – only you can see them – unless you decide to share them. You can easily make a file available to everyone in your organization (William Paterson University) by placing it in the '''Shared with Everyone''' folder or you can share files with specified account holders for collaborative projects. Currently, the University does not allow you to share files with external users.

There are two ways to share documents 1) by copying and pasting a link to the document or 2) sending a sharing email through OneDrive for Business.

====Sharing a Document via Link====
To send a link to a co-worker or peer, navigate to the document you would like to share and click on the three dots located next to the document. A menu will appear showing you a few options for your document. Click on share and a new box should appear. There will be a button that says "Copy" that will copy the link to your keyboard. Once the link has been copied you can paste it in a message or email in order to share it with someone.

====Sharing a Document via Email====
To send an email with a link to the document you would like to share, navigate to the document and click the three dots located next to the document title. Click on the SHARE link listed at the bottom of the preview window. After clicking the SHARE link, an email options window will open. Type the names of the people you would like to share the document with and type a message then press "Send".

[[File:SharingEmail1.png|650px]]

In this window, you can select the level of permission the person you are sharing with has (Can Edit or Can View) and choose to include a personal message with your email. Be sure to make sure the "Send and email invitation" option is checked in order for a notification email to be sent to the person you are sharing with.

===Shared with Me===
You can view documents that have been shared with you by other people by navigating to the "Shared with Me" link located in the left column under the profile picture. Please note that documents that are recently shared with you might not show up instantly.

[[File:Sharedwithme.PNG |350px]]

===Syncing with OneDrive for Business Desktop Application===
Syncing your OneDrive for Business with the OneDrive for Business Desktop Application allows you to access your cloud based documents directly from your desktop. Having your document available on your computer allows you to open and save your documents directly from the file structure on your desktop without having to log into the Microsoft Online webpage. Syncing with OneDrive for Business is only available to users with Office 2013 or the standalone OneDrive for Business Application.

To sync your OneDrive library directly to your desktop:
{{#ev:youtube|74pJngXLHJI|600|left|Syncing OneDrive for Business Desktop Application}}<br>
<br clear=all>
* Log into your OneDrive at [http://www.wpunj.edu/365 www.wpunj.edu/365] from the computer you wish to SYNC with your online library.
* Navigate to the SYNC link located in the upper right-hand corner of the window, underneath your user name.
[[File:Sync.PNG |300px]]
* When the Sync window appears, click SYNC NOW
[[File:Sync2.PNG |300px]]
* You will be prompted to login with your credentials. Be sure to enter your ''WPU email address and password''. This is the email associated with your Office 365 Account. Logging in with other Microsoft accounts (Live ID, MSN,Hotmail etc.) will NOT enable the SYNC from your WPU hosted OneDrive for Business. '''NOTE:''' If you are prompted to select between using a Microsoft Account or an Organization Account, please select '''Organizational Account'''.
[[File:Sync3.PNG |300px]][[File:Sync4.PNG |300px]]
* A confirmation window will open asking you to initiate the Sync. In this box, you also have the option to change the location of the library on your machine.
[[File:Sync5.PNG |300px]]
* Once the sync completes, you will be able to access your OneDrive for Business documents directly from the OneDrive for Business folder located under you Favorites. A green check mark indicates this document has successfully synced with the cloud.
[[File:Sync6.PNG |300px]]
*If you are using Office 2013, you will also be able to save directly to your OneDrive for Business from inside an open Office 2013 Application. You will notice that after the SYNC completes, the following option will be available in your Save and Save As tab in the Office applications:
[[File:SaveAsOneDrive.PNG |300px]]

==SharePoint==
SharePoint is a web-based collaborative platform that integrates natively with Microsoft Office. It's similar to OneDrive but meant more for department use rather then individual use. Visit our [[SharePoint|SharePoint Wiki]] for more information on ways to collaborate.

'''Take a look at the [https://support.microsoft.com/en-us/sharepoint Microsoft Help Site] for SharePoint learning resources as well.'''

==Microsoft Office Online==
Office Online is a browser based editing suite that lets you create, edit and share your Excel, Word, PowerPoint and OneNote files from any web browser. Office Online is an integral part of OneDrive for Business and provides basic Office editing features through an entirely online interface.
====Open an Existing Document with Office Online====
To open a document that currently exists in your OneDrive for Business, navigate to the document and click on the title. The document will open in a preview window where you will see the EDIT DOCUMENT link in the menu bar.

[[File:Webapppreview.png|550px]]

Click on the "Edit in Word Online" link in the drop down.
The document will open in the Web Application in your browser tab.

[[File:Wordwebapp.png|550px]]

'''Please Note''': The ability to open and edit documents in fully functional Office Applications through OneDrive for Business is currently only available for users with Office 2013.

==Sites==
[[File:SharePoint-2013.png | 350px| thumb |right]]
Office 365 SharePoint Sites are designed to help organize documents in a central location for multiple people and groups to work on. They can be customized in a multitude of ways including appearance, functionality and user permissions.

Currently, site creation is managed by Information Technology. To inquire about creating a site, please submit a [[Web_Help_Desk | Web HelpDesk]] ticket.
<br>

==Newsfeed==
The Newsfeed encompasses the social component of Office 365. Use the Newsfeed to follow people, documents, and tags to keep informed about activities and updates. On the main page of the Newsfeed, you primarily see posts created by people you’re following, and posts pertaining to other content you are following, such as tags and documents. In addition to the “Following” view, you might occasionally be interested in browsing the “Everyone” view, the organization-wide newsfeed.

==Microsoft Teams==
{{#ev:youtube|tmx47KYiCnk|500|right}}
{{#ev:youtube|BH6bSIwR0-4|500|right}}

Microsoft Teams is available for download on University PCs in the [[University_Software|Software Center]] as well as thru the Mac [[Mac_OS_Managed_Software_Center|Managed Software Center]]. You can also use the web-based version of teams at http://teams.microsoft.com as well as the Microsoft Teams mobile apps (available for download in the Apple and Google Play app stores.) Chat, share, meet thru Teams using your WPUNJ account.

===Creating/Using an official 'Team'===
'''''Please Note: access to create a 'Team' is currently available to all employees. See the links below for an introduction to creating official Teams. If you need to use teams for ad-hoc communication, we recommend use of the Chat feature that's found on the left side navigation bar'''''

See [https://support.office.com/article/video-welcome-to-microsoft-teams-b98d533f-118e-4bae-bf44-3df2470c2b12?wt.mc_id=otc_microsoft_teams| Microsoft's Welcome video for a brief overview] of the Teams application or their [https://download.microsoft.com/download/D/9/F/D9FE8B9E-22F5-47BF-A1AB-09539C41FCD0/Teams%20QS.pdf|Quick Start guide for how to navigate Teams].

Also see [https://support.microsoft.com/en-us/office/choose-a-team-type-to-collaborate-in-microsoft-teams-0a971053-d640-4555-9fd7-f785c2b99e67| Microsoft's article on choosing a team type] for additional information on the different types of teams and their related features.

More information can be found on the [https://support.office.com/en-us/teams Microsoft Teams Page] as well as at the Microsoft Teams Demp site at https://teamsdemo.office.com.



===Using the Teams 'Chat' feature ===
* Start a chat from the Chat button.
* Search for others on the top bar
* Add addition people to the conversation with the person+ icon in the upper right corner of the window.
* Start an audio, video chat or share your screen from the blue buttons on the upper right corner.
* Schedule a Meeting from the Calendar button
[[File:Teams-Chat.jpg|800px]]

====Start a Chat====
[[File:Teams-StartChat.jpg|400px]]

Group Chat<br>
[[File:Teams-GroupChat.jpg|400px]]

====Make a Video or Audio Call====
[[File:Teams-MakeCalls.jpg|400px]]

====Share your Screen====
[[File:Teams-ShareScreen.jpg]]

====Enable Live Captioning (for your view)====
In the meeting
#Click on the 'three dots' icon on the Meeting control bar.
#Click on 'Turn on Live Captions' to enable captioning in your meeting view.
#This setting turns on captions for the device being used, not for all attendees.

====Share a File====
[[File:Teams-ShareFile.jpg|400px]]

===Scheduling Meetings with Teams===

====Scheduling Meetings within the Teams App====
To Schedule a Meeting within Teams, select the Calendar on the left sidebar.

[[File:Teams-Meeting1.jpg|400px]]

Select '''+New Meeting''' on the upper right hand corner of teams. This will allow you to create a calendar invite and provide a Teams meeting link

[[File:Teams-Meeting2.jpg|400px]]

If you’d like to schedule a meeting with members of an already created chat you can click on the icon denoted below. From here you will be prompted to fill the same information as shown above. Please note, anyone listed as participants of a meeting will recieve an invitation link automatically once the meeting is scheduled.

[[File:TeamsTextBox.png|430px]]

====Schedule a meeting from Office 365====
#'''From your [https://outlook.office.com/calendar/ Calendar in Office 365]''', select '''New Event''' in the upper left hand corner, or select a time on your calendar.
#Select "More options" from the lower right hand corner of the new event window <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Teams-365MeetingCreation0.png | 300px]]</div>
#To designate a Teams meeting, select '''Add online meeting''' and select '''Teams meeting''' <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Teams-365MeetingCreation1.png | 300px]]</div>
#Once you have saved the event, you will see the meeting link in your calendar event. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Teams-365MeetingCreation2.png | 300px]]</div>

====Schedule a meeting from Outlook on a Windows PC====
#'''From the Windows desktop Outlook client''' create a '''New Appointment''' or '''New Meeting''' and select '''Teams Meeting''' to create the meeting event.<div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Teams-OutlookMeetingCreation1.png | 300px]]</div>
#The '''Teams Meeting''' event information with automatically populate in your Meeting invitation. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Teams-OutlookMeetingCreation2.png | 300px]]</div>

====Managing a Meeting in Teams====

Within your meeting invitation, in the Calendar application, you can manage the meeting options using the '''Meeting options'''

[[File:Teams-Manage1.jpg|400px]]

From the Meeting options you can select options for the lobby, as well as pre-select other Presenters for the meeting, or allow all attendees to share their screen etc.

[[File:Teams-Manage2.jpg|400px]][[File:Teams-Manage2b.jpg|400px]]

If you have selected specific presenters, or want to add a presenter '''while in a meeting''', select the specific participant who you want to escalate permissions.
You can also use the 'Pin' option to make your Teams view focus on one particular participant's video.
Visit [https://support.office.com/en-us/article/Adjust-your-view-in-a-Teams-meeting-9825091c-0e7d-4c2b-95f5-eba644f19175 | Adjust Your View In a Teams Meeting] for more information.

[[File:Teams-Manage3.jpg|400px]]

==Downloading Office on a Personal Machine - Employees and Students==
With your WPU Account Credentials, you are able to install Office on up to 5 computers, 5 phones, and 5 tablets for free.

To download Office 2016 with your WPU account through WPConnect:
#Log into WPConnect and locate the "WPUNJ Apps" icon on the top right.
#Click MS Office to install Office onto your personal computer.
[[File:MSOffice.PNG |700px]]

To download Office 2016 with your WPU account through Office 365 Website:
#Log into Office 365 at [https://www.wpunj.edu/365 www.wpunj.edu/365]
#Click "Install Office" on the top right and follow download prompts.
[[File:MSOffice1.PNG |1000px]]
#If installing this on a Mac, the provided applications are slightly different the the PC offerings.
[[File:office365_download_4.PNG |400px]]

==References==
For more detailed information about Microsoft Office 365, please visit the following Microsoft pages:
*[https://support.office.com/en-us/article/HA103267190 Outlook 365]
*[http://office.microsoft.com/en-us/sharepoint-server-help/what-is-skydrive-pro-HA102822076.aspx?CTT=1 What is OneDrive for Business?]
*[http://office.microsoft.com/en-us/office365-suite-help/get-started-with-office-web-apps-in-office-365-HA102619009.aspx?CTT=1 Get Started with Office Web Apps in 365]
*[https://support.microsoft.com/en-us/office/bookings-with-me-setup-and-sharing-ad2e28c4-4abd-45c7-9439-27a789d254a2 Bookings with Me (not available on all WPUNJ accounts)]

[[Category:Email]]
[[category:Software Guides]]

Microsoft Office 365

2023-06-12T13:12:05Z

Alayac: /* OneDrive for Business */

Microsoft Office 365 is a subscription-based online office and software plus services suite which offers access to various services and software built around the Microsoft Office platform. This service provides cloud storage and collaboration for both students and faculty members through their University accounts. Some of the features included in Office 365 are Outlook, Newsfeed, OneDrive for Business, Sites and access to the Microsoft Office Web Apps. Both students and faculty member sign into Office 365 through the following site: [http://www.wpunj.edu/365 www.wpunj.edu/365].

{{#ev:youtube|CwF76LORBSI|400|right}}

==Microsoft Office 365 Web Applications==

WPUNJ accounts in Office 365 offer access to the following features:

*Outlook
*Calendar
*People
*Newsfeed
*OneDrive for Business @ William Paterson University
*Sites

===Microsoft Office Mobile Applications===
Student accounts licensed through WPU provide student users with full editing and document creation abilities in any of the [https://products.office.com/en-us/mobile/office Microsoft Mobile Apps]. Current applications include:

*Microsoft Outlook
*Microsoft Word
*Microsoft PowerPoint
*Microsoft Excel
*Microsoft OneNote

These [https://products.office.com/en-us/mobile/office applications] are available for free download through your mobile App Store (Apple or GooglePlay store). Once launched, login to the app with your WPU student credentials to connect it to your Microsoft 365 account.

===Troubleshooting===

If you are having difficulty logging into your email after following these steps:
# Click the following link to access your email: [http://www.wpunj.edu/365 www.wpunj.edu/365]
# Login with your full email address, username@student.wpunj.edu, and the same password as WP Connect
Please clear your cache and cookies on the browser you are using to access your email. Here are three short ‘how to’ videos with step by step instructions:

* [http://www.youtube.com/watch?v=F3x5MrsSYQ8 Google Chrome]
* [http://www.youtube.com/watch?v=QezlAFIo1zg Mozilla Firefox]
* [http://www.youtube.com/watch?v=XURIEAzo9_A Internet Explorer]
* [http://www.youtube.com/watch?v=wIKW44231F0 Safari]

After deleting your cache on the appropriate browser, please attempt logging into your email once again. If you are still experiencing issues, please contact the [https://www.wpunj.edu/helpdesk Help Desk].

===License and Terms===

Full Time students, faculty and staff at WPU will have access to Office 365 while enrolled or employed. After a user has left the university the Office 365 license will be disabled. The license also includes access to Microsoft Office download and mobile applications.

===Sign out from Skype/Teams===

1) Click your username in the top right corner

[[File:Skype_Signout1.png]]

2) Click on Available and select “Sign out of IM”

[[File:Skype Signout2.png|250px]]

[[File:Skype Signout3.png|250px]]

==Outlook==
This portion of the Office 365 article will cover the basics of using mail, calendar, and contacts in Office 365.

====Mail====

[[File:Mail.png|850px]]

1.Create a new message by clicking '''+ new mail'''.

2.'''Folders.''' The folder list includes the folders in your mailbox and Favorites. It may include other folders, such as archive folders. You can collapse this pane by clicking the folder icon at the top. You can expand and collapse folders in this view by clicking the triangle icons next to the folder names.

3.'''Search window'''. Type what you want to search for here, such as the name of a person you want to find messages from, or text that you want to search for to find a particular message.

4.'''List of messages in the current folder.''' Each entry in the list view has additional information, such as how many messages there are in a conversation and how many are unread, or if there is an attachment, flag, or category associated with any messages in the conversation. A conversation can have one or more messages. When a conversation is selected, you can delete it, add a flag, or add a category by clicking the icons. At the top of the list view are filters that you can click to quickly find messages that are unread, that include your name in the To or the Cc line, or that have been flagged. In addition to the filters, you’ll see the name of the folder you’re viewing and the view that you’ve selected.

5.'''The reading pane''' is where the conversation that you’ve selected is displayed. You can respond to any message in the conversation by clicking the links at the top of the message.
=====FindTime=====

Microsoft is offering a new feature called FindTime. This tool eliminates the need for Doodle polls or email exchanges to schedule meetings. FindTime integrates with Outlook and shows what days and times work the best for you and the attendees using free/busy data in our calendars.

[[File:Findtime2.png|450px|frameless|FindTime]]

Find out more about "[https://findtime.microsoft.com/ Microsoft FindTime Scheduling Feature]"!

====Calendar====

[[File:Calendar.png |850px]]

1.Create a new event by clicking '''+ new event'''. An event can be an appointment, a meeting, or an all-day event.

2.Use the calendars to navigate from one date to another. Shading will show you what week you’re currently viewing, and darker shading marks the current date. You can use the calendar icon at the top to collapse or expand this side of the calendar view.

3.You can view more than one calendar at a time. This section lets you add other people’s calendars and select which to display.

4.This is another area that you can use to navigate from one day to another. Click any of the dates to jump to that date. Or click the arrows on either end to see the dates before or after what’s displayed.

5.The main window, where calendars will be displayed.

6.Select the view you want, and share or print your calendar.

====People====

[[File:People.png |850px]]

1.Create a new contact by clicking new contact.

2.All the places you can find contact information.

3.'''Search.''' Type a person’s name here to search for them in your contacts and in your organization’s directory.

4.List of all contacts in the current folder.

5.The contact card for the selected person.

6.Actions you can take directly from the contact card. Click the icons to send a message, start a chat session, or create a meeting request.

==OneDrive for Business==
[[File:Eds1skydrive.png|800px|thumb|right|OneDrive for Business home page.]]

OneDrive for Business is cloud storage provided by Microsoft intended for storing and organizing work/educational related documents. OneDrive for Business, managed by Information Technology, offers the capability of file storing and sharing. OneDrive for Business is different from the Microsoft hosted OneDrive, which is intended for personal storage separate from William Paterson University. OneDrive for Business is also different from your Sites, which is intended for storing team or project-related documents. Documents stored through OneDrive for Business are only accessible when using your University credentials.

On a University managed computer with Office 365, OneDrive is configured to synchronize the following folders (Libraries):
* Documents
* Pictures
* Desktop

'''OneDrive help and learning documentation is also available at https://support.microsoft.com/en-us/onedrive'''

===Managing Storage===
You can free up space on your computer by utilizing "Files On-Demand" which stores the contents of your files in the cloud until you need to view/edit them. For more information about Files on Demand, click [https://support.microsoft.com/en-au/office/save-disk-space-with-onedrive-files-on-demand-for-windows-0e6860d3-d9f3-4971-b321-7092438fb38e here].
===Storage Capacity===
OneDrive for Business for William Paterson is currently allocating 1 TB of space for document cloud storage.

===Uploading and Creating Documents===
To upload an exiting document to OneDrive for Business, click on the '''+ new document''' link.

[[File:Webapps.png|450px]]

In the following window, you will have the option to either create a new document using [[Microsoft_Office_365#Microsoft_Office_Web_Apps| Office Web Apps]] or upload an existing document from your computer. Alternatively, you may also drag existing documents onto the OneDrive for Business page when it is open in your browser.

===Sharing===
All files stored in OneDrive for Business are private initially – only you can see them – unless you decide to share them. You can easily make a file available to everyone in your organization (William Paterson University) by placing it in the '''Shared with Everyone''' folder or you can share files with specified account holders for collaborative projects. Currently, the University does not allow you to share files with external users.

There are two ways to share documents 1) by copying and pasting a link to the document or 2) sending a sharing email through OneDrive for Business.

====Sharing a Document via Link====
To send a link to a co-worker or peer, navigate to the document you would like to share and click on the three dots located next to the document. A menu will appear showing you a few options for your document. Click on share and a new box should appear. There will be a button that says "Copy" that will copy the link to your keyboard. Once the link has been copied you can paste it in a message or email in order to share it with someone.

====Sharing a Document via Email====
To send an email with a link to the document you would like to share, navigate to the document and click the three dots located next to the document title. Click on the SHARE link listed at the bottom of the preview window. After clicking the SHARE link, an email options window will open. Type the names of the people you would like to share the document with and type a message then press "Send".

[[File:SharingEmail1.png|650px]]

In this window, you can select the level of permission the person you are sharing with has (Can Edit or Can View) and choose to include a personal message with your email. Be sure to make sure the "Send and email invitation" option is checked in order for a notification email to be sent to the person you are sharing with.

===Shared with Me===
You can view documents that have been shared with you by other people by navigating to the "Shared with Me" link located in the left column under the profile picture. Please note that documents that are recently shared with you might not show up instantly.

[[File:Sharedwithme.PNG |350px]]

===Syncing with OneDrive for Business Desktop Application===
Syncing your OneDrive for Business with the OneDrive for Business Desktop Application allows you to access your cloud based documents directly from your desktop. Having your document available on your computer allows you to open and save your documents directly from the file structure on your desktop without having to log into the Microsoft Online webpage. Syncing with OneDrive for Business is only available to users with Office 2013 or the standalone OneDrive for Business Application.

To sync your OneDrive library directly to your desktop:
{{#ev:youtube|74pJngXLHJI|600|left|Syncing OneDrive for Business Desktop Application}}<br>
<br clear=all>
* Log into your OneDrive at [http://www.wpunj.edu/365 www.wpunj.edu/365] from the computer you wish to SYNC with your online library.
* Navigate to the SYNC link located in the upper right-hand corner of the window, underneath your user name.
[[File:Sync.PNG |300px]]
* When the Sync window appears, click SYNC NOW
[[File:Sync2.PNG |300px]]
* You will be prompted to login with your credentials. Be sure to enter your ''WPU email address and password''. This is the email associated with your Office 365 Account. Logging in with other Microsoft accounts (Live ID, MSN,Hotmail etc.) will NOT enable the SYNC from your WPU hosted OneDrive for Business. '''NOTE:''' If you are prompted to select between using a Microsoft Account or an Organization Account, please select '''Organizational Account'''.
[[File:Sync3.PNG |300px]][[File:Sync4.PNG |300px]]
* A confirmation window will open asking you to initiate the Sync. In this box, you also have the option to change the location of the library on your machine.
[[File:Sync5.PNG |300px]]
* Once the sync completes, you will be able to access your OneDrive for Business documents directly from the OneDrive for Business folder located under you Favorites. A green check mark indicates this document has successfully synced with the cloud.
[[File:Sync6.PNG |300px]]
*If you are using Office 2013, you will also be able to save directly to your OneDrive for Business from inside an open Office 2013 Application. You will notice that after the SYNC completes, the following option will be available in your Save and Save As tab in the Office applications:
[[File:SaveAsOneDrive.PNG |300px]]

==SharePoint==
SharePoint is a web-based collaborative platform that integrates natively with Microsoft Office. It's similar to OneDrive but meant more for department use rather then individual use. Visit our [[SharePoint|SharePoint Wiki]] for more information on ways to collaborate.

'''Take a look at the [https://support.microsoft.com/en-us/sharepoint Microsoft Help Site] for SharePoint learning resources as well.'''

==Microsoft Office Online==
Office Online is a browser based editing suite that lets you create, edit and share your Excel, Word, PowerPoint and OneNote files from any web browser. Office Online is an integral part of OneDrive for Business and provides basic Office editing features through an entirely online interface.
====Open an Existing Document with Office Online====
To open a document that currently exists in your OneDrive for Business, navigate to the document and click on the title. The document will open in a preview window where you will see the EDIT DOCUMENT link in the menu bar.

[[File:Webapppreview.png|550px]]

Click on the "Edit in Word Online" link in the drop down.
The document will open in the Web Application in your browser tab.

[[File:Wordwebapp.png|550px]]

'''Please Note''': The ability to open and edit documents in fully functional Office Applications through OneDrive for Business is currently only available for users with Office 2013.

==Sites==
[[File:SharePoint-2013.png | 350px| thumb |right]]
Office 365 SharePoint Sites are designed to help organize documents in a central location for multiple people and groups to work on. They can be customized in a multitude of ways including appearance, functionality and user permissions.

Currently, site creation is managed by Information Technology. To inquire about creating a site, please submit a [[Web_Help_Desk | Web HelpDesk]] ticket.
<br>

==Newsfeed==
The Newsfeed encompasses the social component of Office 365. Use the Newsfeed to follow people, documents, and tags to keep informed about activities and updates. On the main page of the Newsfeed, you primarily see posts created by people you’re following, and posts pertaining to other content you are following, such as tags and documents. In addition to the “Following” view, you might occasionally be interested in browsing the “Everyone” view, the organization-wide newsfeed.

==Microsoft Teams==
{{#ev:youtube|tmx47KYiCnk|500|right}}
{{#ev:youtube|BH6bSIwR0-4|500|right}}

Microsoft Teams is available for download on University PCs in the [[University_Software|Software Center]] as well as thru the Mac [[Mac_OS_Managed_Software_Center|Managed Software Center]]. You can also use the web-based version of teams at http://teams.microsoft.com as well as the Microsoft Teams mobile apps (available for download in the Apple and Google Play app stores.) Chat, share, meet thru Teams using your WPUNJ account.

===Creating/Using an official 'Team'===
'''''Please Note: access to create a 'Team' is currently available to all employees. See the links below for an introduction to creating official Teams. If you need to use teams for ad-hoc communication, we recommend use of the Chat feature that's found on the left side navigation bar'''''

See [https://support.office.com/article/video-welcome-to-microsoft-teams-b98d533f-118e-4bae-bf44-3df2470c2b12?wt.mc_id=otc_microsoft_teams| Microsoft's Welcome video for a brief overview] of the Teams application or their [https://download.microsoft.com/download/D/9/F/D9FE8B9E-22F5-47BF-A1AB-09539C41FCD0/Teams%20QS.pdf|Quick Start guide for how to navigate Teams].

Also see [https://support.microsoft.com/en-us/office/choose-a-team-type-to-collaborate-in-microsoft-teams-0a971053-d640-4555-9fd7-f785c2b99e67| Microsoft's article on choosing a team type] for additional information on the different types of teams and their related features.

More information can be found on the [https://support.office.com/en-us/teams Microsoft Teams Page] as well as at the Microsoft Teams Demp site at https://teamsdemo.office.com.



===Using the Teams 'Chat' feature ===
* Start a chat from the Chat button.
* Search for others on the top bar
* Add addition people to the conversation with the person+ icon in the upper right corner of the window.
* Start an audio, video chat or share your screen from the blue buttons on the upper right corner.
* Schedule a Meeting from the Calendar button
[[File:Teams-Chat.jpg|800px]]

====Start a Chat====
[[File:Teams-StartChat.jpg|400px]]

Group Chat<br>
[[File:Teams-GroupChat.jpg|400px]]

====Make a Video or Audio Call====
[[File:Teams-MakeCalls.jpg|400px]]

====Share your Screen====
[[File:Teams-ShareScreen.jpg]]

====Enable Live Captioning (for your view)====
In the meeting
#Click on the 'three dots' icon on the Meeting control bar.
#Click on 'Turn on Live Captions' to enable captioning in your meeting view.
#This setting turns on captions for the device being used, not for all attendees.

====Share a File====
[[File:Teams-ShareFile.jpg|400px]]

===Scheduling Meetings with Teams===

====Scheduling Meetings within the Teams App====
To Schedule a Meeting within Teams, select the Calendar on the left sidebar.

[[File:Teams-Meeting1.jpg|400px]]

Select '''+New Meeting''' on the upper right hand corner of teams. This will allow you to create a calendar invite and provide a Teams meeting link

[[File:Teams-Meeting2.jpg|400px]]

If you’d like to schedule a meeting with members of an already created chat you can click on the icon denoted below. From here you will be prompted to fill the same information as shown above. Please note, anyone listed as participants of a meeting will recieve an invitation link automatically once the meeting is scheduled.

[[File:TeamsTextBox.png|430px]]

====Schedule a meeting from Office 365====
#'''From your [https://outlook.office.com/calendar/ Calendar in Office 365]''', select '''New Event''' in the upper left hand corner, or select a time on your calendar.
#Select "More options" from the lower right hand corner of the new event window <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Teams-365MeetingCreation0.png | 300px]]</div>
#To designate a Teams meeting, select '''Add online meeting''' and select '''Teams meeting''' <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Teams-365MeetingCreation1.png | 300px]]</div>
#Once you have saved the event, you will see the meeting link in your calendar event. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Teams-365MeetingCreation2.png | 300px]]</div>

====Schedule a meeting from Outlook on a Windows PC====
#'''From the Windows desktop Outlook client''' create a '''New Appointment''' or '''New Meeting''' and select '''Teams Meeting''' to create the meeting event.<div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Teams-OutlookMeetingCreation1.png | 300px]]</div>
#The '''Teams Meeting''' event information with automatically populate in your Meeting invitation. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Teams-OutlookMeetingCreation2.png | 300px]]</div>

====Managing a Meeting in Teams====

Within your meeting invitation, in the Calendar application, you can manage the meeting options using the '''Meeting options'''

[[File:Teams-Manage1.jpg|400px]]

From the Meeting options you can select options for the lobby, as well as pre-select other Presenters for the meeting, or allow all attendees to share their screen etc.

[[File:Teams-Manage2.jpg|400px]][[File:Teams-Manage2b.jpg|400px]]

If you have selected specific presenters, or want to add a presenter '''while in a meeting''', select the specific participant who you want to escalate permissions.
You can also use the 'Pin' option to make your Teams view focus on one particular participant's video.
Visit [https://support.office.com/en-us/article/Adjust-your-view-in-a-Teams-meeting-9825091c-0e7d-4c2b-95f5-eba644f19175 | Adjust Your View In a Teams Meeting] for more information.

[[File:Teams-Manage3.jpg|400px]]

==Downloading Office on a Personal Machine - Employees and Students==
With your WPU Account Credentials, you are able to install Office on up to 5 computers, 5 phones, and 5 tablets for free.

To download Office 2016 with your WPU account through WPConnect:
#Log into WPConnect and locate the "WPUNJ Apps" icon on the top right.
#Click MS Office to install Office onto your personal computer.
[[File:MSOffice.PNG |700px]]

To download Office 2016 with your WPU account through Office 365 Website:
#Log into Office 365 at [https://www.wpunj.edu/365 www.wpunj.edu/365]
#Click "Install Office" on the top right and follow download prompts.
[[File:MSOffice1.PNG |1000px]]
#If installing this on a Mac, the provided applications are slightly different the the PC offerings.
[[File:office365_download_4.PNG |400px]]

==References==
For more detailed information about Microsoft Office 365, please visit the following Microsoft pages:
*[https://support.office.com/en-us/article/HA103267190 Outlook 365]
*[http://office.microsoft.com/en-us/sharepoint-server-help/what-is-skydrive-pro-HA102822076.aspx?CTT=1 What is OneDrive for Business?]
*[http://office.microsoft.com/en-us/office365-suite-help/get-started-with-office-web-apps-in-office-365-HA102619009.aspx?CTT=1 Get Started with Office Web Apps in 365]
*[https://support.microsoft.com/en-us/office/bookings-with-me-setup-and-sharing-ad2e28c4-4abd-45c7-9439-27a789d254a2 Bookings with Me (not available on all WPUNJ accounts)]

[[Category:Email]]
[[category:Software Guides]]

Microsoft Office 365

2023-06-12T13:06:38Z

Alayac: /* OneDrive for Business */

Microsoft Office 365 is a subscription-based online office and software plus services suite which offers access to various services and software built around the Microsoft Office platform. This service provides cloud storage and collaboration for both students and faculty members through their University accounts. Some of the features included in Office 365 are Outlook, Newsfeed, OneDrive for Business, Sites and access to the Microsoft Office Web Apps. Both students and faculty member sign into Office 365 through the following site: [http://www.wpunj.edu/365 www.wpunj.edu/365].

{{#ev:youtube|CwF76LORBSI|400|right}}

==Microsoft Office 365 Web Applications==

WPUNJ accounts in Office 365 offer access to the following features:

*Outlook
*Calendar
*People
*Newsfeed
*OneDrive for Business @ William Paterson University
*Sites

===Microsoft Office Mobile Applications===
Student accounts licensed through WPU provide student users with full editing and document creation abilities in any of the [https://products.office.com/en-us/mobile/office Microsoft Mobile Apps]. Current applications include:

*Microsoft Outlook
*Microsoft Word
*Microsoft PowerPoint
*Microsoft Excel
*Microsoft OneNote

These [https://products.office.com/en-us/mobile/office applications] are available for free download through your mobile App Store (Apple or GooglePlay store). Once launched, login to the app with your WPU student credentials to connect it to your Microsoft 365 account.

===Troubleshooting===

If you are having difficulty logging into your email after following these steps:
# Click the following link to access your email: [http://www.wpunj.edu/365 www.wpunj.edu/365]
# Login with your full email address, username@student.wpunj.edu, and the same password as WP Connect
Please clear your cache and cookies on the browser you are using to access your email. Here are three short ‘how to’ videos with step by step instructions:

* [http://www.youtube.com/watch?v=F3x5MrsSYQ8 Google Chrome]
* [http://www.youtube.com/watch?v=QezlAFIo1zg Mozilla Firefox]
* [http://www.youtube.com/watch?v=XURIEAzo9_A Internet Explorer]
* [http://www.youtube.com/watch?v=wIKW44231F0 Safari]

After deleting your cache on the appropriate browser, please attempt logging into your email once again. If you are still experiencing issues, please contact the [https://www.wpunj.edu/helpdesk Help Desk].

===License and Terms===

Full Time students, faculty and staff at WPU will have access to Office 365 while enrolled or employed. After a user has left the university the Office 365 license will be disabled. The license also includes access to Microsoft Office download and mobile applications.

===Sign out from Skype/Teams===

1) Click your username in the top right corner

[[File:Skype_Signout1.png]]

2) Click on Available and select “Sign out of IM”

[[File:Skype Signout2.png|250px]]

[[File:Skype Signout3.png|250px]]

==Outlook==
This portion of the Office 365 article will cover the basics of using mail, calendar, and contacts in Office 365.

====Mail====

[[File:Mail.png|850px]]

1.Create a new message by clicking '''+ new mail'''.

2.'''Folders.''' The folder list includes the folders in your mailbox and Favorites. It may include other folders, such as archive folders. You can collapse this pane by clicking the folder icon at the top. You can expand and collapse folders in this view by clicking the triangle icons next to the folder names.

3.'''Search window'''. Type what you want to search for here, such as the name of a person you want to find messages from, or text that you want to search for to find a particular message.

4.'''List of messages in the current folder.''' Each entry in the list view has additional information, such as how many messages there are in a conversation and how many are unread, or if there is an attachment, flag, or category associated with any messages in the conversation. A conversation can have one or more messages. When a conversation is selected, you can delete it, add a flag, or add a category by clicking the icons. At the top of the list view are filters that you can click to quickly find messages that are unread, that include your name in the To or the Cc line, or that have been flagged. In addition to the filters, you’ll see the name of the folder you’re viewing and the view that you’ve selected.

5.'''The reading pane''' is where the conversation that you’ve selected is displayed. You can respond to any message in the conversation by clicking the links at the top of the message.
=====FindTime=====

Microsoft is offering a new feature called FindTime. This tool eliminates the need for Doodle polls or email exchanges to schedule meetings. FindTime integrates with Outlook and shows what days and times work the best for you and the attendees using free/busy data in our calendars.

[[File:Findtime2.png|450px|frameless|FindTime]]

Find out more about "[https://findtime.microsoft.com/ Microsoft FindTime Scheduling Feature]"!

====Calendar====

[[File:Calendar.png |850px]]

1.Create a new event by clicking '''+ new event'''. An event can be an appointment, a meeting, or an all-day event.

2.Use the calendars to navigate from one date to another. Shading will show you what week you’re currently viewing, and darker shading marks the current date. You can use the calendar icon at the top to collapse or expand this side of the calendar view.

3.You can view more than one calendar at a time. This section lets you add other people’s calendars and select which to display.

4.This is another area that you can use to navigate from one day to another. Click any of the dates to jump to that date. Or click the arrows on either end to see the dates before or after what’s displayed.

5.The main window, where calendars will be displayed.

6.Select the view you want, and share or print your calendar.

====People====

[[File:People.png |850px]]

1.Create a new contact by clicking new contact.

2.All the places you can find contact information.

3.'''Search.''' Type a person’s name here to search for them in your contacts and in your organization’s directory.

4.List of all contacts in the current folder.

5.The contact card for the selected person.

6.Actions you can take directly from the contact card. Click the icons to send a message, start a chat session, or create a meeting request.

==OneDrive for Business==
[[File:Eds1skydrive.png|800px|thumb|right|OneDrive for Business home page.]]

OneDrive for Business is cloud storage provided by Microsoft intended for storing and organizing work/educational related documents. OneDrive for Business, managed by Information Technology, offers the capability of file storing and sharing. OneDrive for Business is different from the Microsoft hosted OneDrive, which is intended for personal storage separate from William Paterson University. OneDrive for Business is also different from your Sites, which is intended for storing team or project-related documents. Documents stored through OneDrive for Business are only accessible when using your University credentials.

On a University managed computer with Office 365, OneDrive is configured to synchronize the following folders (Libraries):
* Documents
* Pictures
* Desktop

'''OneDrive help and learning documentation is also available at https://support.microsoft.com/en-us/onedrive'''

===Storage Capacity===
OneDrive for Business for William Paterson is currently allocating 1 TB of space for document cloud storage.

===Uploading and Creating Documents===
To upload an exiting document to OneDrive for Business, click on the '''+ new document''' link.

[[File:Webapps.png|450px]]

In the following window, you will have the option to either create a new document using [[Microsoft_Office_365#Microsoft_Office_Web_Apps| Office Web Apps]] or upload an existing document from your computer. Alternatively, you may also drag existing documents onto the OneDrive for Business page when it is open in your browser.

===Sharing===
All files stored in OneDrive for Business are private initially – only you can see them – unless you decide to share them. You can easily make a file available to everyone in your organization (William Paterson University) by placing it in the '''Shared with Everyone''' folder or you can share files with specified account holders for collaborative projects. Currently, the University does not allow you to share files with external users.

There are two ways to share documents 1) by copying and pasting a link to the document or 2) sending a sharing email through OneDrive for Business.

====Sharing a Document via Link====
To send a link to a co-worker or peer, navigate to the document you would like to share and click on the three dots located next to the document. A menu will appear showing you a few options for your document. Click on share and a new box should appear. There will be a button that says "Copy" that will copy the link to your keyboard. Once the link has been copied you can paste it in a message or email in order to share it with someone.

====Sharing a Document via Email====
To send an email with a link to the document you would like to share, navigate to the document and click the three dots located next to the document title. Click on the SHARE link listed at the bottom of the preview window. After clicking the SHARE link, an email options window will open. Type the names of the people you would like to share the document with and type a message then press "Send".

[[File:SharingEmail1.png|650px]]

In this window, you can select the level of permission the person you are sharing with has (Can Edit or Can View) and choose to include a personal message with your email. Be sure to make sure the "Send and email invitation" option is checked in order for a notification email to be sent to the person you are sharing with.

===Shared with Me===
You can view documents that have been shared with you by other people by navigating to the "Shared with Me" link located in the left column under the profile picture. Please note that documents that are recently shared with you might not show up instantly.

[[File:Sharedwithme.PNG |350px]]

===Syncing with OneDrive for Business Desktop Application===
Syncing your OneDrive for Business with the OneDrive for Business Desktop Application allows you to access your cloud based documents directly from your desktop. Having your document available on your computer allows you to open and save your documents directly from the file structure on your desktop without having to log into the Microsoft Online webpage. Syncing with OneDrive for Business is only available to users with Office 2013 or the standalone OneDrive for Business Application.

To sync your OneDrive library directly to your desktop:
{{#ev:youtube|74pJngXLHJI|600|left|Syncing OneDrive for Business Desktop Application}}<br>
<br clear=all>
* Log into your OneDrive at [http://www.wpunj.edu/365 www.wpunj.edu/365] from the computer you wish to SYNC with your online library.
* Navigate to the SYNC link located in the upper right-hand corner of the window, underneath your user name.
[[File:Sync.PNG |300px]]
* When the Sync window appears, click SYNC NOW
[[File:Sync2.PNG |300px]]
* You will be prompted to login with your credentials. Be sure to enter your ''WPU email address and password''. This is the email associated with your Office 365 Account. Logging in with other Microsoft accounts (Live ID, MSN,Hotmail etc.) will NOT enable the SYNC from your WPU hosted OneDrive for Business. '''NOTE:''' If you are prompted to select between using a Microsoft Account or an Organization Account, please select '''Organizational Account'''.
[[File:Sync3.PNG |300px]][[File:Sync4.PNG |300px]]
* A confirmation window will open asking you to initiate the Sync. In this box, you also have the option to change the location of the library on your machine.
[[File:Sync5.PNG |300px]]
* Once the sync completes, you will be able to access your OneDrive for Business documents directly from the OneDrive for Business folder located under you Favorites. A green check mark indicates this document has successfully synced with the cloud.
[[File:Sync6.PNG |300px]]
*If you are using Office 2013, you will also be able to save directly to your OneDrive for Business from inside an open Office 2013 Application. You will notice that after the SYNC completes, the following option will be available in your Save and Save As tab in the Office applications:
[[File:SaveAsOneDrive.PNG |300px]]

==SharePoint==
SharePoint is a web-based collaborative platform that integrates natively with Microsoft Office. It's similar to OneDrive but meant more for department use rather then individual use. Visit our [[SharePoint|SharePoint Wiki]] for more information on ways to collaborate.

'''Take a look at the [https://support.microsoft.com/en-us/sharepoint Microsoft Help Site] for SharePoint learning resources as well.'''

==Microsoft Office Online==
Office Online is a browser based editing suite that lets you create, edit and share your Excel, Word, PowerPoint and OneNote files from any web browser. Office Online is an integral part of OneDrive for Business and provides basic Office editing features through an entirely online interface.
====Open an Existing Document with Office Online====
To open a document that currently exists in your OneDrive for Business, navigate to the document and click on the title. The document will open in a preview window where you will see the EDIT DOCUMENT link in the menu bar.

[[File:Webapppreview.png|550px]]

Click on the "Edit in Word Online" link in the drop down.
The document will open in the Web Application in your browser tab.

[[File:Wordwebapp.png|550px]]

'''Please Note''': The ability to open and edit documents in fully functional Office Applications through OneDrive for Business is currently only available for users with Office 2013.

==Sites==
[[File:SharePoint-2013.png | 350px| thumb |right]]
Office 365 SharePoint Sites are designed to help organize documents in a central location for multiple people and groups to work on. They can be customized in a multitude of ways including appearance, functionality and user permissions.

Currently, site creation is managed by Information Technology. To inquire about creating a site, please submit a [[Web_Help_Desk | Web HelpDesk]] ticket.
<br>

==Newsfeed==
The Newsfeed encompasses the social component of Office 365. Use the Newsfeed to follow people, documents, and tags to keep informed about activities and updates. On the main page of the Newsfeed, you primarily see posts created by people you’re following, and posts pertaining to other content you are following, such as tags and documents. In addition to the “Following” view, you might occasionally be interested in browsing the “Everyone” view, the organization-wide newsfeed.

==Microsoft Teams==
{{#ev:youtube|tmx47KYiCnk|500|right}}
{{#ev:youtube|BH6bSIwR0-4|500|right}}

Microsoft Teams is available for download on University PCs in the [[University_Software|Software Center]] as well as thru the Mac [[Mac_OS_Managed_Software_Center|Managed Software Center]]. You can also use the web-based version of teams at http://teams.microsoft.com as well as the Microsoft Teams mobile apps (available for download in the Apple and Google Play app stores.) Chat, share, meet thru Teams using your WPUNJ account.

===Creating/Using an official 'Team'===
'''''Please Note: access to create a 'Team' is currently available to all employees. See the links below for an introduction to creating official Teams. If you need to use teams for ad-hoc communication, we recommend use of the Chat feature that's found on the left side navigation bar'''''

See [https://support.office.com/article/video-welcome-to-microsoft-teams-b98d533f-118e-4bae-bf44-3df2470c2b12?wt.mc_id=otc_microsoft_teams| Microsoft's Welcome video for a brief overview] of the Teams application or their [https://download.microsoft.com/download/D/9/F/D9FE8B9E-22F5-47BF-A1AB-09539C41FCD0/Teams%20QS.pdf|Quick Start guide for how to navigate Teams].

Also see [https://support.microsoft.com/en-us/office/choose-a-team-type-to-collaborate-in-microsoft-teams-0a971053-d640-4555-9fd7-f785c2b99e67| Microsoft's article on choosing a team type] for additional information on the different types of teams and their related features.

More information can be found on the [https://support.office.com/en-us/teams Microsoft Teams Page] as well as at the Microsoft Teams Demp site at https://teamsdemo.office.com.



===Using the Teams 'Chat' feature ===
* Start a chat from the Chat button.
* Search for others on the top bar
* Add addition people to the conversation with the person+ icon in the upper right corner of the window.
* Start an audio, video chat or share your screen from the blue buttons on the upper right corner.
* Schedule a Meeting from the Calendar button
[[File:Teams-Chat.jpg|800px]]

====Start a Chat====
[[File:Teams-StartChat.jpg|400px]]

Group Chat<br>
[[File:Teams-GroupChat.jpg|400px]]

====Make a Video or Audio Call====
[[File:Teams-MakeCalls.jpg|400px]]

====Share your Screen====
[[File:Teams-ShareScreen.jpg]]

====Enable Live Captioning (for your view)====
In the meeting
#Click on the 'three dots' icon on the Meeting control bar.
#Click on 'Turn on Live Captions' to enable captioning in your meeting view.
#This setting turns on captions for the device being used, not for all attendees.

====Share a File====
[[File:Teams-ShareFile.jpg|400px]]

===Scheduling Meetings with Teams===

====Scheduling Meetings within the Teams App====
To Schedule a Meeting within Teams, select the Calendar on the left sidebar.

[[File:Teams-Meeting1.jpg|400px]]

Select '''+New Meeting''' on the upper right hand corner of teams. This will allow you to create a calendar invite and provide a Teams meeting link

[[File:Teams-Meeting2.jpg|400px]]

If you’d like to schedule a meeting with members of an already created chat you can click on the icon denoted below. From here you will be prompted to fill the same information as shown above. Please note, anyone listed as participants of a meeting will recieve an invitation link automatically once the meeting is scheduled.

[[File:TeamsTextBox.png|430px]]

====Schedule a meeting from Office 365====
#'''From your [https://outlook.office.com/calendar/ Calendar in Office 365]''', select '''New Event''' in the upper left hand corner, or select a time on your calendar.
#Select "More options" from the lower right hand corner of the new event window <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Teams-365MeetingCreation0.png | 300px]]</div>
#To designate a Teams meeting, select '''Add online meeting''' and select '''Teams meeting''' <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Teams-365MeetingCreation1.png | 300px]]</div>
#Once you have saved the event, you will see the meeting link in your calendar event. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Teams-365MeetingCreation2.png | 300px]]</div>

====Schedule a meeting from Outlook on a Windows PC====
#'''From the Windows desktop Outlook client''' create a '''New Appointment''' or '''New Meeting''' and select '''Teams Meeting''' to create the meeting event.<div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:Teams-OutlookMeetingCreation1.png | 300px]]</div>
#The '''Teams Meeting''' event information with automatically populate in your Meeting invitation. <div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:Teams-OutlookMeetingCreation2.png | 300px]]</div>

====Managing a Meeting in Teams====

Within your meeting invitation, in the Calendar application, you can manage the meeting options using the '''Meeting options'''

[[File:Teams-Manage1.jpg|400px]]

From the Meeting options you can select options for the lobby, as well as pre-select other Presenters for the meeting, or allow all attendees to share their screen etc.

[[File:Teams-Manage2.jpg|400px]][[File:Teams-Manage2b.jpg|400px]]

If you have selected specific presenters, or want to add a presenter '''while in a meeting''', select the specific participant who you want to escalate permissions.
You can also use the 'Pin' option to make your Teams view focus on one particular participant's video.
Visit [https://support.office.com/en-us/article/Adjust-your-view-in-a-Teams-meeting-9825091c-0e7d-4c2b-95f5-eba644f19175 | Adjust Your View In a Teams Meeting] for more information.

[[File:Teams-Manage3.jpg|400px]]

==Downloading Office on a Personal Machine - Employees and Students==
With your WPU Account Credentials, you are able to install Office on up to 5 computers, 5 phones, and 5 tablets for free.

To download Office 2016 with your WPU account through WPConnect:
#Log into WPConnect and locate the "WPUNJ Apps" icon on the top right.
#Click MS Office to install Office onto your personal computer.
[[File:MSOffice.PNG |700px]]

To download Office 2016 with your WPU account through Office 365 Website:
#Log into Office 365 at [https://www.wpunj.edu/365 www.wpunj.edu/365]
#Click "Install Office" on the top right and follow download prompts.
[[File:MSOffice1.PNG |1000px]]
#If installing this on a Mac, the provided applications are slightly different the the PC offerings.
[[File:office365_download_4.PNG |400px]]

==References==
For more detailed information about Microsoft Office 365, please visit the following Microsoft pages:
*[https://support.office.com/en-us/article/HA103267190 Outlook 365]
*[http://office.microsoft.com/en-us/sharepoint-server-help/what-is-skydrive-pro-HA102822076.aspx?CTT=1 What is OneDrive for Business?]
*[http://office.microsoft.com/en-us/office365-suite-help/get-started-with-office-web-apps-in-office-365-HA102619009.aspx?CTT=1 Get Started with Office Web Apps in 365]
*[https://support.microsoft.com/en-us/office/bookings-with-me-setup-and-sharing-ad2e28c4-4abd-45c7-9439-27a789d254a2 Bookings with Me (not available on all WPUNJ accounts)]

[[Category:Email]]
[[category:Software Guides]]

ArcGIS

2023-02-23T20:16:39Z

Alayac:

ArcGIS Pro is available for installation on University imaged computers as well as personally owned computers. The process is different for each scenario.

== ArcGIS Pro for University Managed Computers ==
To request ArcGIS Pro on a university managed employee or lab computer, please submit a ticket request in Web Help Desk.
Use of ArcGIS Pro on University managed computers requires that you be connected to the campus network on campus or via VPN. You can also check out a license for up to 30 days in the Licensing tab of the application settings. Look for the checkbox labeled "Authorize ArcGIS Pro to work offline."

== ArcGIS Pro/Online for Personally Owned Computers ==
ArcGIS Online is a key component and an integral part of the Esri ArcGIS system. It is a content management system comprised of applications and templates for creating interactive maps. ArcGIS Online users can share maps within an organization or the world through ready-to-use tools that are available for the web, smartphones and tablets. Data, delivered as maps and information feeds, are accessible by other web developers and GIS analysts who can share its contents through the same system. ArcGIS Online is mainly used by GIS professionals to publish information online – including geographic information, cartography, analytics and workflows.

Users can use ArcGIS Online to extend the capabilities of ArcGIS for Desktop, ArcGIS for Server, ArcGIS applications, and ArcGIS APIs and Runtime SDKs. Users can also add many types of maps, layers, applications, tools and files to ArcGIS Online.

To get access to ArcGIS Online a Help Desk ticket must be submitted by a faculty member under the 'Software' category. There are a limited amount of license. Access to ArcGIS Online also allows access to ArcGIS Pro. ArcGIS Pro can be downloaded on University PCs via the Software Center and from https://wpunj.maps.arcgis.com/.

== Downloading ArcGIS Pro from ArcGIS Online ==
# Navigate to https://wpunj.maps.arcgis.com/.
# Click the button that says William Paterson University.
# Sign in with your WPU credentials.
# At the top of the page, click your user name and click My settings.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGIS Account.png| 500px]]</div>
# On the My settings page, click the Licenses tab.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGISProDownload.png| 500px]]</div>
# Next to ArcGIS Pro, click Download.
# In the Download window, review the Language setting. If you want to download a localized version of ArcGIS Pro, change the setting to the language you want.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGISProVersionDownload.png| 500px]]</div>
# Click Download.

Instructions provided by https://pro.arcgis.com/en/pro-app/latest/get-started/download-arcgis-pro.htm

ArcGIS

2023-02-23T20:14:09Z

Alayac:

ArcGIS Pro is available for installation on University imaged computers as well as personally owned computers. The process is different for each scenario.

== ArcGIS Pro for University Managed Computers ==
To request ArcGIS Pro on a university managed employee or lab computer, please submit a ticket request in Web Help Desk.
Use of ArcGIS Pro on University managed computers requires that you be connected to the campus network on campus or via VPN. You can also check out a license for up to 30 days in the Licensing tab of the application settings. Look for the checkbox labeled "Authorize ArcGIS Pro to work offline."

== ArcGIS Pro/Online for Personally Owned Computers ==
ArcGIS Online is a key component and an integral part of Esri’s ArcGIS system. It is a content management system comprised of applications and templates for creating interactive maps. ArcGIS Online users can share maps within an organization or the world through ready-to-use tools that are available for the web, smartphones and tablets. Data, delivered as maps and information feeds, are accessible by other web developers and GIS analysts who can share its contents through the same system. ArcGIS Online is mainly used by GIS professionals to publish information online – including geographic information, cartography, analytics and workflows.

Users can use ArcGIS Online to extend the capabilities of ArcGIS for Desktop, ArcGIS for Server, ArcGIS applications, and ArcGIS APIs and Runtime SDKs. Users can also add many types of maps, layers, applications, tools and files to ArcGIS Online.

To get access to ArcGIS Online a Help Desk ticket must be submitted by a faculty member under the 'Software' category. There are a limited amount of license. Access to ArcGIS Online also allows access to ArcGIS Pro. ArcGIS Pro can be downloaded on University PCs via the Software Center and from https://wpunj.maps.arcgis.com/.

== Downloading ArcGIS Pro from ArcGIS Online ==
# Navigate to https://wpunj.maps.arcgis.com/.
# Click the button that says William Paterson University.
# Sign in with your WPU credentials.
# At the top of the page, click your user name and click My settings.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGIS Account.png| 500px]]</div>
# On the My settings page, click the Licenses tab.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGISProDownload.png| 500px]]</div>
# Next to ArcGIS Pro, click Download.
# In the Download window, review the Language setting. If you want to download a localized version of ArcGIS Pro, change the setting to the language you want.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGISProVersionDownload.png| 500px]]</div>
# Click Download.

Instructions provided by https://pro.arcgis.com/en/pro-app/latest/get-started/download-arcgis-pro.htm

ArcGIS

2023-01-30T20:36:19Z

Alayac:

ArcGIS Online is a key component and an integral part of Esri’s ArcGIS system. It is a content management system comprised of applications and templates for creating interactive maps. ArcGIS Online users can share maps within an organization or the world through ready-to-use tools that are available for the web, smartphones and tablets. Data, delivered as maps and information feeds, are accessible by other web developers and GIS analysts who can share its contents through the same system. ArcGIS Online is mainly used by GIS professionals to publish information online – including geographic information, cartography, analytics and workflows.

Users can use ArcGIS Online to extend the capabilities of ArcGIS for Desktop, ArcGIS for Server, ArcGIS applications, and ArcGIS APIs and Runtime SDKs. Users can also add many types of maps, layers, applications, tools and files to ArcGIS Online.

To get access to ArcGIS Online a Help Desk ticket must be submitted by a faculty member under the 'Software' category. There are a limited amount of license. Access to ArcGIS Online also allows access to ArcGIS Pro. ArcGIS Pro can be downloaded on University PCs via the Software Center and from https://wpunj.maps.arcgis.com/.

== Downloading ArcGIS Pro from ArcGIS Online ==
# Navigate to https://wpunj.maps.arcgis.com/.
# Click the button that says William Paterson University.
# Sign in with your WPU credentials.
# At the top of the page, click your user name and click My settings.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGIS Account.png| 500px]]</div>
# On the My settings page, click the Licenses tab.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGISProDownload.png| 500px]]</div>
# Next to ArcGIS Pro, click Download.
# In the Download window, review the Language setting. If you want to download a localized version of ArcGIS Pro, change the setting to the language you want.<div class="toccolours mw-collapsible mw-collapsed" style="width:300px">[[File:ArcGISProVersionDownload.png| 500px]]</div>
# Click Download.

Instructions provided by https://pro.arcgis.com/en/pro-app/latest/get-started/download-arcgis-pro.htm

SPSS

2022-12-20T19:12:55Z

Alayac:

[[image:SPSS_26.png|right]]
SPSS Statistics is a software package used for statistical analysis.

==SPSS for Home Use==
SPSS for Home Use on a personal computer is available to faculty/staff members and students.
IBM SPSS installations require the software to be downloaded through WPconnect and then activated with an authorization code.

If using a university owned machine, SPSS is available through the Software Center.

'''Uninstall any older versions of SPSS you have on your computer before installing latest version.'''

Students or employees seeking access to install SPSS for use on personal computers should use the following process:
#Login to WPconnect.
#Visit the Students tab (or Employees tab for employees) and search for or click on the My Home Use Software List - Student (found in the Technology Resources and Services section.)
#Find the 'IBM SPSS 29' (or the highest release listed) section and download the install file for your platform. (Windows 64-bit or macOS.)

===SPSS for Home Use On Windows:===
# Uninstall any older versions of SPSS you have on your computer before installing latest version.
# Install SPSS 29 by double-clicking the install file and following the on-screen prompts.
#Click '''Lauch License Wizard''' when prompted. <div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:spss2.1.PNG | 500px]]</div>
#Click '''Next''' through steps.
#Click '''Authorized user license'''<div class="toccolours mw-collapsible innercollapse" style="width:300px">[[File:spss2.3.PNG | 500px]]</div>
#Find activation key which can be found in the My Home Use Software section of WPConnect and enter code.
#Hit '''next''' to complete install.

===SPSS for Home Use on a Mac:===
Please note that SPSS 29 for Mac OS X requires:

OS X 10.13 (High Sierra) or better.<br>

#Download zip from WPConnect.
#Navigate to Downloads folder.
#Double-click SPSS28forOSX-HomeUse-WPU.zip to extract the files.
#Open ‘Spotlight Search’(Command + Space) and search for ‘Terminal’
#Enter the following commands:
##cd Downloads/SPSS28_OSX
##sudo ./install
##Enter password
#When the script has completed SPSS 28 can be found in Launchpad. Reboot recommended.

==Resources==
* [http://www.psych.utoronto.ca/courses/c1/spss/page1.htm SPSS for Windows tutorial from the Department of Psychology, University of Toronto]
* [http://www.slideshare.net/itstraining80/spss-statistics-how-to-use-spss SPSS tutorial from California State University, Los Angeles]
* {{#ev:youtube|i8lmUkB4lag|600}}

[[category:Software Guides]]
[[category:TC Portal]]

==SPSS Commuter License for University Imaged Computer==
If SPSS on a university imaged computer needs to be used off campus and without a VPN connection, there is an option to use the Commuter License. This needs to be initially set up while on campus or connected to VPN. The commuter license can have a maximum duration of up to 30 days.

# Search for "Commuter License" from the Start menu. <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-01.PNG | 450px]]</div>
#Select "IBM SPSS Statics (1200) 27.0" in the box and change "Duration (Days)" to the appropriate time frame (30 days max). Select Check Out. You can now use SPSS without being connected to the campus network. <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-02.PNG | 450px]]</div>
# Select "Check In" when you are ready to use SPSS on campus again. <div class="toccolours mw-collapsible mw-collapsed" style="width:600px">[[File:SPSS-03.PNG | 600px]]</div>

Computer Renewal Program New PC

2022-05-13T18:17:51Z

Alayac:

[[image:Windows_10_Logo.png|right|400px]]
This computer has been recently replaced or reconfigured through the Computer Renewal Program and your files, university standard applications, and any non-standard university licensed applications that you requested should already be installed.

If you are missing software, try '''searching''' for it in the [[Windows_10_Features#Start_Menu|Start Menu]]. If you still can't find an application, it may be located in the [[Software Center]] along with other university applications and can be installed at any time. Search for Software Center in the Start Menu.

If the software application you need is not available in the Software Center or if you are missing files, please contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.

All computer equipment returned to the Computer Renewal Program receives a full data wipe after backup of the hard drive is confirmed. The equipment is then evaluated by our technicians, and if it can be reused, is sent to our central inventory. All other computing equipment is sent to a disposal company which will erase the hard drives again and send us certification that all data has been destroyed.

For future reference, in the event that there is hardware failure or damage to your computer due to breaks, drops, or spills, please also contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.

Thank you,

''Computer Renewal Program Deployment Team''

===Additional Information===

* Learn more about new [[Windows 10 Features]]!
* Keep your computer [[Information_Technology_Security|secure]].
* Access Microsoft Office in the cloud with [[Microsoft Office 365]]!
* Learn how to access WPUNJ resources from off campus using [[VPN_Remote_Access|VPN]]
* Did you know that you can access your telephone [[voicemail]] online?

[[Category:Windows]]
[[Category:Apple]]
[[Category:Help Desk]]

Computer Renewal Program New PC

2022-05-13T18:16:46Z

Alayac:

[[image:Windows_10_Logo.png|right|400px]]
This computer has been recently replaced or reconfigured through the Computer Renewal Program and your files, university standard applications, and any non-standard university licensed applications that you requested should already be installed.

If you are missing software, try searching for it in the [[Windows_10_Features#Start_Menu|Start Menu]]. If you still can't find an application, it may be located in the [[Software Center]] along with other university applications and can be installed at any time. Search for Software Center in the Start Menu.

If the software application you need is not available in the Software Center or if you are missing files, please contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.

All computer equipment returned to the Computer Renewal Program receives a full data wipe after backup of the hard drive is confirmed. The equipment is then evaluated by our technicians, and if it can be reused, is sent to our central inventory. All other computing equipment is sent to a disposal company which will erase the hard drives again and send us certification that all data has been destroyed.

For future reference, in the event that there is hardware failure or damage to your computer due to breaks, drops, or spills, please also contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.

Thank you,

''Computer Renewal Program Deployment Team''

===Additional Information===

* Learn more about new [[Windows 10 Features]]!
* Keep your computer [[Information_Technology_Security|secure]].
* Access Microsoft Office in the cloud with [[Microsoft Office 365]]!
* Learn how to access WPUNJ resources from off campus using [[VPN_Remote_Access|VPN]]
* Did you know that you can access your telephone [[voicemail]] online?

[[Category:Windows]]
[[Category:Apple]]
[[Category:Help Desk]]

Computer Renewal Program New PC

2022-05-13T18:15:07Z

Alayac:

[[image:Windows_10_Logo.png|right|400px]]
This computer has been recently replaced or reconfigured through the Computer Renewal Program and your files, university standard applications, and any non-standard university licensed applications that you requested should already be installed.

If you are missing software, try searching for it in the [[Windows_10_Features#Start_Menu|Start Menu]]. If you still can't find an application, it may be located in the [[Software Center]] along with other university applications and can be installed at any time. Search for Software Center in the Start Menu.
You can also request software by [https://www.wpunj.edu/helpdesk submitting a ticket].

If the software application you need is not available in the Software Center or if you are missing files, please contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.

All computer equipment returned to the Computer Renewal Program receives a full data wipe after backup of the hard drive is confirmed. The equipment is then evaluated by our technicians, and if it can be reused, is sent to our central inventory. All other computing equipment is sent to a disposal company which will erase the hard drives again and send us certification that all data has been destroyed.

For future reference, in the event that there is hardware failure or damage to your computer due to breaks, drops, or spills, please also contact the Help Desk by [https://www.wpunj.edu/helpdesk entering a ticket] or by calling 973-720-4357.

Thank you,

''Computer Renewal Program Deployment Team''

===Additional Information===

* Learn more about new [[Windows 10 Features]]!
* Keep your computer [[Information_Technology_Security|secure]].
* Access Microsoft Office in the cloud with [[Microsoft Office 365]]!
* Learn how to access WPUNJ resources from off campus using [[VPN_Remote_Access|VPN]]
* Did you know that you can access your telephone [[voicemail]] online?

[[Category:Windows]]
[[Category:Apple]]
[[Category:Help Desk]]

University Software

2022-05-13T14:41:29Z

Alayac: /* Software Center */

The below article lists the software included on both University-issued student lab and faculty/staff machines. Instructions on using the 'Software Center' are also outlined.

=Software Center=

The Software Center allows you to install applications through an easy to use self-service interface. The Software Center functionality is similar to an app store wherein you select the applications you would like, and they are downloaded directly to your computer without the need for additional passwords, permissions, or a technician on-site. Applications available in Software Center are licensed for use by members of the University community. If you would like to request an application that is not listed, please submit a [https://www.wpunj.edu/helpdesk Help Desk ticket].

==Using Software Center==
# Click the Start button.
# Type Software Center and click when it appears. <br>[[File:Software-center-start-2020.png]]
# You will see a list of all available software. <br>[[Image:Software-Center-2020.png|700px]]
# Click the application you would like to install and click the Install button. Estimated installation times are listed for each application in the details section below the list.

* Click the Installation Status tab to monitor your installation and to see what software has been installed via the Software Center.
==Syncing Software Center==
* The software center will do a sync about once a week to get a list of all of the available software the university has to offer. This sync can be forced at any time by doing the following steps:
# Click Options. <br> [[File:SoftwareCenter-Option.png|150px]]
# Click the drop menu for computer maintenance <br>[[File:SoftwareCenter-ComputerMaintenance.png|800px]]
# Click 'Sync Policy' <br> [[File:SoftwareCenter-SyncPolicy.png|1500px]]

==Software Available in Software Center==
The following software is currently available in the Software Center:
::* 7-Zip
::* Adobe Brackets
::* [[Adobe Acrobat|Adobe Acrobat DC]]
::* Adobe CC Animate
::* Adobe CC Dreamweaver
::* Adobe CC Illustrator
::* Adobe CC InDesign
::* Adobe CC Photoshop
::* Adobe CC Premiere Pro
::* Autodesk Fusion 360
::* Autodesk Maya
::* Autodesk Meshmixer
::* Autodesk Mudbox
::* Autodesk Netfabb
::* Blender
::* [[webex|Cisco WebEx]]
::* FileZilla
::* IBM [[SPSS]] Statistics
::* MakerBot Print
::* [https://itwiki.wpunj.edu/index.php/Microsoft_Office_365#Microsoft_Teams Microsoft Teams]
::* R
::* R Studio
::* Sculptris Alpha 6
::* [[Treesize|Treesize Professional]]
::* VLC Media Player
::* Ultimaker Cura
::* [[Wolfram Mathematica]]
::* [[YuJa]] Software Capture
::* [[Zoom]]

==Software Pre-Installed on All Imaged Machines==
All University imaged machines include the following software:
::* MS Office 2016
::* Google Chrome
::* Cisco Secure Endpoint Connector
::* [[VPN Remote Access|Cisco Anyconnect VPN client (Laptops only)]]

Software that is already installed on the machine will be displayed on the "Installed Software" tab in the Software Center.

==Additional Software Pre-Installed on a Windows Student Lab Machine==
Lab machines are intended for use in a multi-user, public environment and include the following additional software:

::* IBM [[SPSS]] Statistics
::* SAS 9.4
::* [[Wolfram Mathematica]]

This list pertains to both desktop and laptop lab machines.
Please note that certain labs will include specialized software. A list of these labs can be found on the [http://www.wpunj.edu/it/user-services/Labs.dot User Services webpage].



[[Category:Windows]]
[[category:Software Guides]]
[[category:TC Portal]]
[[category:Help Desk]]

University Software

2022-05-13T14:09:33Z

Alayac: /* Software Available in Software Center */

The below article lists the software included on both University-issued student lab and faculty/staff machines. Instructions on using the 'Software Center' are also outlined.

=Software Center=

The Software Center allows you to install applications through an easy to use self-service interface. The Software Center functionality is similar to an app store wherein you select the applications you would like, and they are downloaded directly to your computer without the need for additional passwords, permissions, or a technician on-site. Applications available in Software Center are licensed for use by members of the University. If you would like to request an application that is not listed, please submit a [https://www.wpunj.edu/helpdesk Help Desk ticket].

==Using Software Center==
# Click the Start button.
# Type Software Center and click when it appears. <br>[[File:Software-center-start-2020.png]]
# You will see a list of all available software. <br>[[Image:Software-Center-2020.png|700px]]
# Click the application you would like to install and click the Install button. Estimated installation times are listed for each application in the details section below the list.

* Click the Installation Status tab to monitor your installation and to see what software has been installed via the Software Center.
==Syncing Software Center==
* The software center will do a sync about once a week to get a list of all of the available software the university has to offer. This sync can be forced at any time by doing the following steps:
# Click Options. <br> [[File:SoftwareCenter-Option.png|150px]]
# Click the drop menu for computer maintenance <br>[[File:SoftwareCenter-ComputerMaintenance.png|800px]]
# Click 'Sync Policy' <br> [[File:SoftwareCenter-SyncPolicy.png|1500px]]

==Software Available in Software Center==
The following software is currently available in the Software Center:
::* 7-Zip
::* Adobe Brackets
::* [[Adobe Acrobat|Adobe Acrobat DC]]
::* Adobe CC Animate
::* Adobe CC Dreamweaver
::* Adobe CC Illustrator
::* Adobe CC InDesign
::* Adobe CC Photoshop
::* Adobe CC Premiere Pro
::* Autodesk Fusion 360
::* Autodesk Maya
::* Autodesk Meshmixer
::* Autodesk Mudbox
::* Autodesk Netfabb
::* Blender
::* [[webex|Cisco WebEx]]
::* FileZilla
::* IBM [[SPSS]] Statistics
::* MakerBot Print
::* [https://itwiki.wpunj.edu/index.php/Microsoft_Office_365#Microsoft_Teams Microsoft Teams]
::* R
::* R Studio
::* Sculptris Alpha 6
::* [[Treesize|Treesize Professional]]
::* VLC Media Player
::* Ultimaker Cura
::* [[Wolfram Mathematica]]
::* [[YuJa]] Software Capture
::* [[Zoom]]

==Software Pre-Installed on All Imaged Machines==
All University imaged machines include the following software:
::* MS Office 2016
::* Google Chrome
::* Cisco Secure Endpoint Connector
::* [[VPN Remote Access|Cisco Anyconnect VPN client (Laptops only)]]

Software that is already installed on the machine will be displayed on the "Installed Software" tab in the Software Center.

==Additional Software Pre-Installed on a Windows Student Lab Machine==
Lab machines are intended for use in a multi-user, public environment and include the following additional software:

::* IBM [[SPSS]] Statistics
::* SAS 9.4
::* [[Wolfram Mathematica]]

This list pertains to both desktop and laptop lab machines.
Please note that certain labs will include specialized software. A list of these labs can be found on the [http://www.wpunj.edu/it/user-services/Labs.dot User Services webpage].



[[Category:Windows]]
[[category:Software Guides]]
[[category:TC Portal]]
[[category:Help Desk]]

University Software

2022-05-13T14:09:09Z

Alayac: /* Software Pre-Installed on All Imaged Machines */

The below article lists the software included on both University-issued student lab and faculty/staff machines. Instructions on using the 'Software Center' are also outlined.

=Software Center=

The Software Center allows you to install applications through an easy to use self-service interface. The Software Center functionality is similar to an app store wherein you select the applications you would like, and they are downloaded directly to your computer without the need for additional passwords, permissions, or a technician on-site. Applications available in Software Center are licensed for use by members of the University. If you would like to request an application that is not listed, please submit a [https://www.wpunj.edu/helpdesk Help Desk ticket].

==Using Software Center==
# Click the Start button.
# Type Software Center and click when it appears. <br>[[File:Software-center-start-2020.png]]
# You will see a list of all available software. <br>[[Image:Software-Center-2020.png|700px]]
# Click the application you would like to install and click the Install button. Estimated installation times are listed for each application in the details section below the list.

* Click the Installation Status tab to monitor your installation and to see what software has been installed via the Software Center.
==Syncing Software Center==
* The software center will do a sync about once a week to get a list of all of the available software the university has to offer. This sync can be forced at any time by doing the following steps:
# Click Options. <br> [[File:SoftwareCenter-Option.png|150px]]
# Click the drop menu for computer maintenance <br>[[File:SoftwareCenter-ComputerMaintenance.png|800px]]
# Click 'Sync Policy' <br> [[File:SoftwareCenter-SyncPolicy.png|1500px]]

==Software Available in Software Center==
The following software is currently available in the Software Center:
::* 7-Zip
::* Adobe Brackets
::* [[Adobe Acrobat|Adobe Acrobat DC]]
::* Adobe CC Animate
::* Adobe CC Dreamweaver
::* Adobe CC Illustrator
::* Adobe CC InDesign
::* Adobe CC Photoshop
::* Adobe CC Premiere Pro
::* Autodesk Fusion 360
::* Autodesk Maya
::* Autodesk Meshmixer
::* Autodesk Mudbox
::* Autodesk Netfabb
::* Blender
::* [[webex|Cisco WebEx Meetings]]
::* FileZilla
::* IBM [[SPSS]] Statistics
::* MakerBot Print
::* [https://itwiki.wpunj.edu/index.php/Microsoft_Office_365#Microsoft_Teams Microsoft Teams]
::* R
::* R Studio
::* Sculptris Alpha 6
::* [[Treesize|Treesize Professional]]
::* VLC Media Player
::* Ultimaker Cura
::* [[Wolfram Mathematica]]
::* [[YuJa]] Software Capture
::* [[Zoom]]

==Software Pre-Installed on All Imaged Machines==
All University imaged machines include the following software:
::* MS Office 2016
::* Google Chrome
::* Cisco Secure Endpoint Connector
::* [[VPN Remote Access|Cisco Anyconnect VPN client (Laptops only)]]

Software that is already installed on the machine will be displayed on the "Installed Software" tab in the Software Center.

==Additional Software Pre-Installed on a Windows Student Lab Machine==
Lab machines are intended for use in a multi-user, public environment and include the following additional software:

::* IBM [[SPSS]] Statistics
::* SAS 9.4
::* [[Wolfram Mathematica]]

This list pertains to both desktop and laptop lab machines.
Please note that certain labs will include specialized software. A list of these labs can be found on the [http://www.wpunj.edu/it/user-services/Labs.dot User Services webpage].



[[Category:Windows]]
[[category:Software Guides]]
[[category:TC Portal]]
[[category:Help Desk]]

Microsoft Office 2016

2022-05-02T14:02:07Z

Alayac:

{{Collaboration Tools}}
''If you are looking for William Paterson University's online, web-based, Microsoft Office suite, please see the [[Microsoft Office 365]] article for details and instructions.''

Microsoft Office is included by default on all University computers. The Office suite includes the following applications.

* Microsoft Word
* Microsoft Outlook
* Microsoft Excel
* Microsoft PowerPoint
* Microsoft Publisher
* Microsoft OneNote
* Microsoft Access

The latest version of the Office Suite is available as a download for full time employees and students. You are given the option of installing the suite on up to 5 devices and can download the install using your WPUNJ credentials at [http://www.wpunj.edu/365 www.wpunj.edu/365].

===Troubleshooting===
Upgrading from previous versions of Microsoft Office causes any previously created shortcuts to no longer function. Faculty and staff should delete shortcuts that no longer work. To open Microsoft Office applications like Word, [[Microsoft Excel|Excel]], or PowerPoint, click the Windows button in the lower left or press the Windows button on your keyboard, and begin typing the application name. An icon for the application will appear.

<BR>

Old-style Office documents will open in read-only mode by default. To circumvent this security restriction, you can add the location of the document as a trusted location using this procedure.
*Click File - Options - Trust Center - Trust Center Settings - Trusted Locations.
*Put a check mark in the box that says "Allow Trusted Locations on my network"
*Click Add new location...
*Browse to the location of your document.
*Click OK repeatedly.

==Downloading Office on a Personal Machine - Employees and Students==

Check out the [[Microsoft Office 365]] Article for [[Microsoft_Office_365#Downloading_Office_on_a_Personal_Machine_-_Employees_and_Students|downloading Office on a Personal Machine]]

==License Terms==
Students may use this software until they graduate or are no longer attending [http://wpunj.edu William Paterson University]. Upon leaving the institution, the software will cease to function.

Windows Upgrade

2022-03-22T14:36:07Z

Alayac: /* How It Works */

==About Feature Updates==
To keep up to-date with Windows Updates, Information Technology will notify end users of new updates via the Windows 10 Upgrade Prompt.

'''What is a Feature Update?'''

Feature updates are updates to an existing operating system that bring new features and essential security fixes.

'''Why should you install Feature Updates?'''

Older versions of Windows 10 are no longer supported by Microsoft, therefore pose a security risk.
You can find a history of all the updates for Windows 10 [https://docs.microsoft.com/en-us/windows/release-health/release-information here].

'''What's going to change?'''
Most people are pleasantly surprised that the look/feel of newer versions of Windows 10 are very similar to previous versions. The same software, files, and even your desktop wallpaper should cary over through the upgrade.

==How It Works==
When an upgrade is applied to a campus PC, it is installed using the same underlying technology as a monthly security update. Generally, there are very few cosmetic changes to indicate an upgrade has taken place. To check which version of Windows 10 is installed on your PC, click the Start button, type ''winver'' and press enter.

[[Category:Help Desk]][[Category:Windows]]

Windows Upgrade

2022-03-17T18:47:54Z

Alayac: /* About Feature Updates */

==About Feature Updates==
To keep up to-date with Windows Updates, Information Technology will notify end users of new updates via the Windows 10 Upgrade Prompt.

'''What is a Feature Update?'''

Feature updates are updates to an existing operating system that bring new features and essential security fixes.

'''Why should you install Feature Updates?'''

Older versions of Windows 10 are no longer supported by Microsoft, therefore pose a security risk.
You can find a history of all the updates for Windows 10 [https://docs.microsoft.com/en-us/windows/release-health/release-information here].

'''What's going to change?'''
Most people are pleasantly surprised that the look/feel of newer versions of Windows 10 are very similar to previous versions. The same software, files, and even your desktop wallpaper should cary over through the upgrade.

==How It Works==
When an upgrade is applied to a campus PC, it is installed using the same underlying as a monthly security update. Generally, there are very few cosmetic changes to indicate an upgrade has taken place. To check which version of Windows 10 is installed on your PC, click the Start button, type ''winver'' and press enter.

[[Category:Help Desk]][[Category:Windows]]

Windows Upgrade

2022-03-17T18:47:05Z

Alayac: /* Windows 10 Upgrade Prompt */

==About Feature Updates==
To keep up to-date with Windows Updates, Information Technology will notify end users of new updates via the Windows 10 Upgrade Prompt.

'''What is a Feature Update?'''

Feature updates are updates to an existing operating system that bring new features and essential security fixes.

'''Why should you install Feature Updates?'''

Older versions of Windows 10 are no longer supported by Microsoft, therefore pose a security risk.
You can find a history of all the updates for Windows 10 [https://www.microsoft.com/en-us/itpro/windows-10/release-information here].

'''What's going to change?'''
Most people are pleasantly surprised that the look/feel of newer versions of Windows 10 are very similar to previous versions. The same software, files, and even your desktop wallpaper should cary over through the upgrade.

==How It Works==
When an upgrade is applied to a campus PC, it is installed using the same underlying as a monthly security update. Generally, there are very few cosmetic changes to indicate an upgrade has taken place. To check which version of Windows 10 is installed on your PC, click the Start button, type ''winver'' and press enter.

[[Category:Help Desk]][[Category:Windows]]

SPSS

2022-02-17T14:56:17Z

Alayac: /* SPSS for Home Use */

[[image:SPSS_26.png|right]]
SPSS Statistics is a software package used for statistical analysis.

==SPSS for Home Use==
SPSS for Home Use on a personal computer is available to faculty/staff members and students.
IBM SPSS installations require the software to be downloaded through WPconnect and then activated with an authorization code.

If using a university owned machine, SPSS is available through the Software Center.

'''Uninstall any older versions of SPSS you have on your computer before installing latest version.'''

Students or employees seeking access to install SPSS for use on personal computers should use the following process:
#Login to WPconnect.
#Visit the Students tab (or Employees tab for employees) and search for or click on the My Home Use Software List - Student (found in the Technology Resources and Services section.)
#Find the 'IBM SPSS 28' (or the highest release listed) section and download the install file for your platform. (Windows 64-bit or macOS.)

===SPSS for Home Use On Windows:===
# Uninstall any older versions of SPSS you have on your computer before installing latest version.
# Install SPSS 28 by double-clicking the install file and following the on-screen prompts.
# Restart the computer.
# When running SPSS the first time, you must activate the software using the activation key which can be found in the My Home Use Software section of WPConnect. Be sure to select authorized user.

===SPSS for Home Use on a Mac:===
Please note that SPSS 28 for Mac OS X requires:

OS X 10.13 (High Sierra) or better.<br>

#Download zip from WPConnect.
#Navigate to Downloads folder.
#Double-click SPSS28forOSX-HomeUse-WPU.zip to extract the files.
#Open ‘Spotlight Search’(Command + Space) and search for ‘Terminal’
#Enter the following commands:
##cd Downloads/SPSS28_OSX
##sudo ./install
##Enter password
#When the script has completed SPSS 28 can be found in Launchpad. Reboot recommended.

==Resources==
* [http://www.psych.utoronto.ca/courses/c1/spss/page1.htm SPSS for Windows tutorial from the Department of Psychology, University of Toronto]
* [http://www.slideshare.net/itstraining80/spss-statistics-how-to-use-spss SPSS tutorial from California State University, Los Angeles]
* {{#ev:youtube|i8lmUkB4lag|600}}

[[category:Software Guides]]
[[category:TC Portal]]

==SPSS Commuter License for University Imaged Computer==
If SPSS on a university imaged computer needs to be used off campus and without a VPN connection, there is an option to use the Commuter License. This needs to be initially set up while on campus or connected to VPN. The commuter license can have a maximum duration of up to 30 days.

# Search for "Commuter License" from the Start menu. <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-01.PNG | 450px]]</div>
#Select "IBM SPSS Statics (1200) 27.0" in the box and change "Duration (Days)" to the appropriate time frame (30 days max). Select Check Out. You can now use SPSS without being connected to the campus network. <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-02.PNG | 450px]]</div>
# Select "Check In" when you are ready to use SPSS on campus again. <div class="toccolours mw-collapsible mw-collapsed" style="width:600px">[[File:SPSS-03.PNG | 600px]]</div>

SPSS

2022-02-17T14:55:17Z

Alayac: /* SPSS for Home Use On Windows: */

[[image:SPSS_26.png|right]]
SPSS Statistics is a software package used for statistical analysis.

==SPSS for Home Use==
SPSS for Home Use on a personal computer is available to faculty/staff members and students.
IBM SPSS installations require the software to be downloaded through WPconnect and then activated with an authorization code.

If using a university owned machine, SPSS is available through the Software Center.

'''Uninstall any older versions of SPSS you have on your computer before installing latest version.'''

Students or employees seeking access to install SPSS for use on personal computers should use the following process:
#Login to WPconnect.
#Visit the Students tab (or Employees tab for employees) and search for or click on the My Home Use Software List - Student (found in the Technology Resources and Services section.)
#Find the 'IBM SPSS 28' (or the highest release listed) section and download the ZIP file installer for your platform. (Windows 64-bit or macOS.)

===SPSS for Home Use On Windows:===
# Uninstall any older versions of SPSS you have on your computer before installing latest version.
# Install SPSS 28 by double-clicking the install file and following the on-screen prompts.
# Restart the computer.
# When running SPSS the first time, you must activate the software using the activation key which can be found in the My Home Use Software section of WPConnect. Be sure to select authorized user.

===SPSS for Home Use on a Mac:===
Please note that SPSS 28 for Mac OS X requires:

OS X 10.13 (High Sierra) or better.<br>

#Download zip from WPConnect.
#Navigate to Downloads folder.
#Double-click SPSS28forOSX-HomeUse-WPU.zip to extract the files.
#Open ‘Spotlight Search’(Command + Space) and search for ‘Terminal’
#Enter the following commands:
##cd Downloads/SPSS28_OSX
##sudo ./install
##Enter password
#When the script has completed SPSS 28 can be found in Launchpad. Reboot recommended.

==Resources==
* [http://www.psych.utoronto.ca/courses/c1/spss/page1.htm SPSS for Windows tutorial from the Department of Psychology, University of Toronto]
* [http://www.slideshare.net/itstraining80/spss-statistics-how-to-use-spss SPSS tutorial from California State University, Los Angeles]
* {{#ev:youtube|i8lmUkB4lag|600}}

[[category:Software Guides]]
[[category:TC Portal]]

==SPSS Commuter License for University Imaged Computer==
If SPSS on a university imaged computer needs to be used off campus and without a VPN connection, there is an option to use the Commuter License. This needs to be initially set up while on campus or connected to VPN. The commuter license can have a maximum duration of up to 30 days.

# Search for "Commuter License" from the Start menu. <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-01.PNG | 450px]]</div>
#Select "IBM SPSS Statics (1200) 27.0" in the box and change "Duration (Days)" to the appropriate time frame (30 days max). Select Check Out. You can now use SPSS without being connected to the campus network. <div class="toccolours mw-collapsible mw-collapsed" style="width:450px">[[File:SPSS-02.PNG | 450px]]</div>
# Select "Check In" when you are ready to use SPSS on campus again. <div class="toccolours mw-collapsible mw-collapsed" style="width:600px">[[File:SPSS-03.PNG | 600px]]</div>

Remote Technology Resources

2022-01-24T19:29:51Z

Alayac: /* Software Available for Student Use on Personal Computers */

In response to the COVID-19 pandemic, William Paterson University Information Technology has created this article to assist our students, faculty and staff with information on continuing their education and working from off-campus.

==<h3 style="color:#DF7401">How to Get Technical Support</h3>==
===Contacting the Information Technology (IT) Helpdesk===
You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a Helpdesk ticket] or by calling our IT Helpdesk at 973-720-4357.

===What are the Support Hours===
{{User Services Hours}}
The Helpdesk ticket system is monitored for new tickets during weekends and evening hours.

==<h3 style="color:#DF7401">Resources for Employees</h3>==
Information on the variety of tools available for continuing remote work are available in the [[Resources for Working Remotely]] article.

Resources (for all employees) that are covered in the article include:
*Office 365 and the variety of features that allow for online document storage, editing, and collaboration
*Online communications tools including Microsoft Teams and Webex
*How to access campus resources including WPconnect, Banner, and the K: and U: drives
*What VPN is and when it is needed
*How to access your voicemail remotely
*Other tips and tools for working remotely

==<h3 style="color:#DF7401">Resources for Faculty & Online Instruction</h3>==
For support with the use of Blackboard and Blackboard Collaborate for online instruction, visit the [https://itwiki.wpunj.edu/index.php/Category:Blackboard_-_Faculty#Bb_101_-_Teaching_Remotely 'Bb 101 - Teaching Remotely' support page].

Information on support offerings for remote teaching - '''including video from the recent CTT Blackboard workshops''' - is available at [[Support for Online, Hybrid and Hyflex Teaching]].

The Center for Teaching Excellence has prepared a collection of tips and best practices for teaching online from our own William Paterson faculty members and beyond. Learn more at the [https://www.wpunj.edu/cte/ CTE web site].

While Blackboard Collaborate is the best solution for synchronous class meetings, we realize that not all instruction or academic interaction takes place in a class setting. We also offer the following solutions for online interactions, such as faculty office hours or small group meetings:
* [https://itwiki.wpunj.edu/index.php/Microsoft_Office_365#Microsoft_Teams Microsoft Teams]
* [https://itwiki.wpunj.edu/index.php/Zoom Zoom]
* [https://itwiki.wpunj.edu/index.php/Webex Cisco WebEx]

For additional general remote instruction resources, please visit the [[General Remote Instruction Information]] page.

==<h3 style="color:#DF7401">Resources for Students</h3>==

===Blackboard Support===
* For assistance with Blackboard, visit the [https://itwiki.wpunj.edu/index.php/Category:Blackboard_-_Students Blackboard for Students support page].

===Online Software and Mobile Apps to Assist With Coursework===
* [[Microsoft Office 365]] is available for all students.
** Office 365 provides access to online versions of Word, Excel, Powerpoint, and OneDrive cloud storage, as well as access to download a full install of Office 365 Pro Plus.
** Microsoft Office mobile apps are also available, including Office, Word, Excel, PowerPoint, OneDrive, and Microsoft Teams. Search the Apple or Android App stores for 'Microsoft Office' to download.

* The Microsoft Outlook mobile app provides access to your WP email and calendar.
** [https://apps.apple.com/us/app/microsoft-outlook/id951937596 Microsoft Outlook app for iOS]
** [https://play.google.com/store/apps/details?id=com.microsoft.office.outlook&hl=en_US Microsoft Outlook app for Android]

* The Blackboard Mobile App allows access to your Blackboard courses, and the Blackboard Collaborate Mobile App allows you to join/view classes held online through Blackboard Collaborate
** [https://apps.apple.com/us/app/blackboard/id950424861 Blackboard App for iOS]
** [https://apps.apple.com/us/app/blackboard-collaborate-mobile/id546742528 Blackboard Collaborate Mobile App for iOS]
** [https://play.google.com/store/apps/details?id=com.blackboard.android.bbstudent&hl=en_US Blackboard App for Android]
** [https://play.google.com/store/apps/details?id=com.bbcollaborate.collaborate&hl=en_US Blackboard Collaborate Mobile App for Android]

===Access to FREE e-books===
* Visit https://openstax.org/ to gain access to free eBooks that faculty may use in your classes.

===Software Available for Student Use on Personal Computers===
The following software is available for limited use on personal computers and devices.

* '''Adobe Creative Cloud''' Adobe is no longer giving University students access to Adobe Creative Cloud.
**For students, public computer labs will be open as part of the university's reopening plan.
**Adobe Creative Cloud Home Use is available to students at a discounted rate through https://www.adobe.com/creativecloud/buy/students.html.
**Active employees can visit [[Adobe Creative Cloud]] for additional information on how to access the Adobe Creative Cloud products on personal devices.

* '''ArcGIS'''
**For students and faculty, home-use ArcGIS is available with the university's ArcGIS contract.
**For access to home-use ArcGIS, a Helpdesk ticket should be submitted through www.wpunj.edu/helpdesk (under the Software - Request category) by an approving faculty member.
**Requests will be reviewed and updates on how to install the software will be provided by Helpdesk ticket update.
**Additional information is available in the [[ArcGIS_Online]] Wiki article.

* '''SPSS Statistics''' ''Updated January, 2022 - The University has a contract with IBM that allows SPSS Home Use for all all current students and employees.
**Students or employees seeking access to install SPSS for use on personal computers should refer to the [[SPSS]] wiki article for download and installation instructions.
**Students who are unable to install the SPSS software due to incompatible computers (old equipment or Chromebooks) should contact the Helpdesk to discuss potential alternative options that are available.

* '''Wolfram Mathematica|Online'''
**Visit [[Wolfram_Mathematica#Home_Use_Program|Wolfram Mathematica article]] for information on how to use Mathematica Online.

* '''SAS Teaching/Research''' (Available through June 29th 2020)
**Visit [[SAS#SAS_Teaching.2FResearch|SAS]] for information on how to use SAS Teaching/Research.

===Cheng Library Online===
Visit the [https://www.wpunj.edu/library/ Cheng Library] website to learn about online support.

===Other Online Learning Resources from the Academic Success Center===
For a list of other online learning resources, visit the Academic Success Center's [https://www.wpunj.edu/academics/asc/assests/online%20learning%20resources.pdf | Online Learning Resources article].

This includes information on resources including:
* Remote Live Tutoring
* Learning Skills Help
* Supplemental Online Learning
* Study Apps & Tools
* Library and Research Help

===Science Enrichment Center Online Support===

* Videoconferencing help for science students in real time.
* Bring your files, microphones, and cameras!
* See the [https://www.wpunj.edu/sec/schedules/stugrALL.html Science Enrichment Center] website for schedules
* Go to SEC Blackboard > Collaborate

===Writing Center Online Support===
See the [https://www.wpunj.edu/cohss/departments/english/writing-center/ Writing Center] website for information.

===Resources for Acquiring Internet Access===
The FCC has established the [https://acpbenefit.org/ Affordable Connectivity Program] for eligible households.

Information on eligibility and how to apply for the program is available at https://acpbenefit.org/.

===Resources for Students Without Computers===
Campus computer labs are open and available during hours the university is open. For real-time computer availability, visit www.wpunj.edu/ca.

'''For students who have both the means and interest in purchasing a low-cost computer''', several computer vendors have low cost options available:
* Dell Outlet - https://www.dell.com/en-us/dfh/shop/dell-refurbished/cp/outlet
* Lenovo Outlet - https://www.lenovo.com/us/en/outletus

Remote Technology Resources

2022-01-24T19:28:57Z

Alayac: /* Software Available for Student Use on Personal Computers */

In response to the COVID-19 pandemic, William Paterson University Information Technology has created this article to assist our students, faculty and staff with information on continuing their education and working from off-campus.

==<h3 style="color:#DF7401">How to Get Technical Support</h3>==
===Contacting the Information Technology (IT) Helpdesk===
You may contact Information Technology by [https://www.wpunj.edu/helpdesk submitting a Helpdesk ticket] or by calling our IT Helpdesk at 973-720-4357.

===What are the Support Hours===
{{User Services Hours}}
The Helpdesk ticket system is monitored for new tickets during weekends and evening hours.

==<h3 style="color:#DF7401">Resources for Employees</h3>==
Information on the variety of tools available for continuing remote work are available in the [[Resources for Working Remotely]] article.

Resources (for all employees) that are covered in the article include:
*Office 365 and the variety of features that allow for online document storage, editing, and collaboration
*Online communications tools including Microsoft Teams and Webex
*How to access campus resources including WPconnect, Banner, and the K: and U: drives
*What VPN is and when it is needed
*How to access your voicemail remotely
*Other tips and tools for working remotely

==<h3 style="color:#DF7401">Resources for Faculty & Online Instruction</h3>==
For support with the use of Blackboard and Blackboard Collaborate for online instruction, visit the [https://itwiki.wpunj.edu/index.php/Category:Blackboard_-_Faculty#Bb_101_-_Teaching_Remotely 'Bb 101 - Teaching Remotely' support page].

Information on support offerings for remote teaching - '''including video from the recent CTT Blackboard workshops''' - is available at [[Support for Online, Hybrid and Hyflex Teaching]].

The Center for Teaching Excellence has prepared a collection of tips and best practices for teaching online from our own William Paterson faculty members and beyond. Learn more at the [https://www.wpunj.edu/cte/ CTE web site].

While Blackboard Collaborate is the best solution for synchronous class meetings, we realize that not all instruction or academic interaction takes place in a class setting. We also offer the following solutions for online interactions, such as faculty office hours or small group meetings:
* [https://itwiki.wpunj.edu/index.php/Microsoft_Office_365#Microsoft_Teams Microsoft Teams]
* [https://itwiki.wpunj.edu/index.php/Zoom Zoom]
* [https://itwiki.wpunj.edu/index.php/Webex Cisco WebEx]

For additional general remote instruction resources, please visit the [[General Remote Instruction Information]] page.

==<h3 style="color:#DF7401">Resources for Students</h3>==

===Blackboard Support===
* For assistance with Blackboard, visit the [https://itwiki.wpunj.edu/index.php/Category:Blackboard_-_Students Blackboard for Students support page].

===Online Software and Mobile Apps to Assist With Coursework===
* [[Microsoft Office 365]] is available for all students.
** Office 365 provides access to online versions of Word, Excel, Powerpoint, and OneDrive cloud storage, as well as access to download a full install of Office 365 Pro Plus.
** Microsoft Office mobile apps are also available, including Office, Word, Excel, PowerPoint, OneDrive, and Microsoft Teams. Search the Apple or Android App stores for 'Microsoft Office' to download.

* The Microsoft Outlook mobile app provides access to your WP email and calendar.
** [https://apps.apple.com/us/app/microsoft-outlook/id951937596 Microsoft Outlook app for iOS]
** [https://play.google.com/store/apps/details?id=com.microsoft.office.outlook&hl=en_US Microsoft Outlook app for Android]

* The Blackboard Mobile App allows access to your Blackboard courses, and the Blackboard Collaborate Mobile App allows you to join/view classes held online through Blackboard Collaborate
** [https://apps.apple.com/us/app/blackboard/id950424861 Blackboard App for iOS]
** [https://apps.apple.com/us/app/blackboard-collaborate-mobile/id546742528 Blackboard Collaborate Mobile App for iOS]
** [https://play.google.com/store/apps/details?id=com.blackboard.android.bbstudent&hl=en_US Blackboard App for Android]
** [https://play.google.com/store/apps/details?id=com.bbcollaborate.collaborate&hl=en_US Blackboard Collaborate Mobile App for Android]

===Access to FREE e-books===
* Visit https://openstax.org/ to gain access to free eBooks that faculty may use in your classes.

===Software Available for Student Use on Personal Computers===
The following software is available for limited use on personal computers and devices.

* '''Adobe Creative Cloud''' Adobe is no longer giving University students access to Adobe Creative Cloud.
**For students, public computer labs will be open as part of the university's reopening plan.
**Adobe Creative Cloud Home Use is available to students at a discounted rate through https://www.adobe.com/creativecloud/buy/students.html.
**Active employees can visit [[Adobe Creative Cloud]] for additional information on how to access the Adobe Creative Cloud products on personal devices.

* '''ArcGIS'''
**For students and faculty, home-use ArcGIS is available with the university's ArcGIS contract.
**For access to home-use ArcGIS, a Helpdesk ticket should be submitted through www.wpunj.edu/helpdesk (under the Software - Request category) by an approving faculty member.
**Requests will be reviewed and updates on how to install the software will be provided by Helpdesk ticket update.
**Additional information is available in the [[ArcGIS_Online]] Wiki article.

* '''SPSS Statistics''' ''Updated January, 2022 - The University has a contract with IBM that allows SPSS Home Use for all all current students and employees.
**Students or employees seeking access to install SPSS for use on personal computers should refer to the [[SPSS]] wiki article.
**Students who are unable to install the SPSS software due to incompatible computers (old equipment or Chromebooks) should contact the Helpdesk to discuss potential alternative options that are available.

* '''Wolfram Mathematica|Online'''
**Visit [[Wolfram_Mathematica#Home_Use_Program|Wolfram Mathematica article]] for information on how to use Mathematica Online.

* '''SAS Teaching/Research''' (Available through June 29th 2020)
**Visit [[SAS#SAS_Teaching.2FResearch|SAS]] for information on how to use SAS Teaching/Research.

===Cheng Library Online===
Visit the [https://www.wpunj.edu/library/ Cheng Library] website to learn about online support.

===Other Online Learning Resources from the Academic Success Center===
For a list of other online learning resources, visit the Academic Success Center's [https://www.wpunj.edu/academics/asc/assests/online%20learning%20resources.pdf | Online Learning Resources article].

This includes information on resources including:
* Remote Live Tutoring
* Learning Skills Help
* Supplemental Online Learning
* Study Apps & Tools
* Library and Research Help

===Science Enrichment Center Online Support===

* Videoconferencing help for science students in real time.
* Bring your files, microphones, and cameras!
* See the [https://www.wpunj.edu/sec/schedules/stugrALL.html Science Enrichment Center] website for schedules
* Go to SEC Blackboard > Collaborate

===Writing Center Online Support===
See the [https://www.wpunj.edu/cohss/departments/english/writing-center/ Writing Center] website for information.

===Resources for Acquiring Internet Access===
The FCC has established the [https://acpbenefit.org/ Affordable Connectivity Program] for eligible households.

Information on eligibility and how to apply for the program is available at https://acpbenefit.org/.

===Resources for Students Without Computers===
Campus computer labs are open and available during hours the university is open. For real-time computer availability, visit www.wpunj.edu/ca.

'''For students who have both the means and interest in purchasing a low-cost computer''', several computer vendors have low cost options available:
* Dell Outlet - https://www.dell.com/en-us/dfh/shop/dell-refurbished/cp/outlet
* Lenovo Outlet - https://www.lenovo.com/us/en/outletus

File:Adobe-cc-02a.png

2022-01-06T20:43:02Z

Alayac: Alayac uploaded a new version of File:Adobe-cc-02a.png

Adobe login step 2 (revise)

File:Adobe-cc-02a.png

2022-01-06T20:38:31Z

Alayac: Alayac uploaded a new version of File:Adobe-cc-02a.png

Adobe login step 2 (revise)

University Software

2021-11-09T18:26:31Z

Alayac: /* Software Pre-Installed on All Imaged Machines */

The below article lists the software included on both University-issued student lab and faculty/staff machines. Instructions on using the 'Software Center' are also outlined.

=Software Center=

The Software Center allows you to install applications through an easy to use self-service interface. The Software Center functionality is similar to an app store wherein you select the applications you would like, and they are downloaded directly to your computer without the need for additional passwords, permissions, or a technician on-site. Applications available in Software Center are licensed for use by members of the University. If you would like to request an application that is not listed, please submit a [https://www.wpunj.edu/helpdesk Help Desk ticket].

==Using Software Center==
# Click the Start button.
# Type Software Center and click when it appears. <br>[[File:Software-center-start-2020.png]]
# You will see a list of all available software. <br>[[Image:Software-Center-2020.png|700px]]
# Click the application you would like to install and click the Install button. Estimated installation times are listed for each application in the details section below the list.

* Click the Installation Status tab to monitor your installation and to see what software has been installed via the Software Center.
==Syncing Software Center==
* The software center will do a sync about once a week to get a list of all of the available software the university has to offer. This sync can be forced at any time by doing the following steps:
# Click Options. <br> [[File:SoftwareCenter-Option.png|150px]]
# Click the drop menu for computer maintenance <br>[[File:SoftwareCenter-ComputerMaintenance.png|800px]]
# Click 'Sync Policy' <br> [[File:SoftwareCenter-SyncPolicy.png|1500px]]

==Software Available in Software Center==
The following software is currently available in the Software Center:
::* 7-Zip
::* Adobe Brackets
::* [[Adobe Acrobat|Adobe Acrobat DC]]
::* Adobe CC Animate
::* Adobe CC Dreamweaver
::* Adobe CC Illustrator
::* Adobe CC InDesign
::* Adobe CC Photoshop
::* Adobe CC Premiere Pro
::* Autodesk Fusion 360
::* Autodesk Maya
::* Autodesk Meshmixer
::* Autodesk Mudbox
::* Autodesk Netfabb
::* Blender
::* [[webex|Cisco WebEx Meetings]]
::* FileZilla
::* IBM [[SPSS]] Statistics
::* MakerBot Print
::* [https://itwiki.wpunj.edu/index.php/Microsoft_Office_365#Microsoft_Teams Microsoft Teams]
::* R
::* R Studio
::* Sculptris Alpha 6
::* [[Treesize|Treesize Professional]]
::* VLC Media Player
::* Ultimaker Cura
::* [[Wolfram Mathematica]]
::* [[YuJa]] Software Capture
::* [[Zoom]]

==Software Pre-Installed on All Imaged Machines==
All University imaged machines include the following software:
::* MS Office 2016
::* Google Chrome
::* Symantec Endpoint Protection
::* Cisco Secure Endpoint Connector
::* [[VPN Remote Access|Cisco Anyconnect VPN client (Laptops only)]]

Software that is already installed on the machine will be displayed on the "Installed Software" tab in the Software Center.

==Additional Software Pre-Installed on a Windows Student Lab Machine==
Lab machines are intended for use in a multi-user, public environment and include the following additional software:

::* IBM [[SPSS]] Statistics
::* SAS 9.4
::* [[Wolfram Mathematica]]

This list pertains to both desktop and laptop lab machines.
Please note that certain labs will include specialized software. A list of these labs can be found on the [http://www.wpunj.edu/it/user-services/Labs.dot User Services webpage].



[[Category:Windows]]
[[category:Software Guides]]
[[category:TC Portal]]
[[category:Help Desk]]

University Software

2021-05-27T10:41:50Z

Alayac: /* Software Available in Software Center */

The below article lists the software included on both University-issued student lab and faculty/staff machines. Instructions on using the 'Software Center' are also outlined.

=Software Center=

The Software Center allows you to install applications through an easy to use self-service interface. The Software Center functionality is similar to an app store wherein you select the applications you would like, and they are downloaded directly to your computer without the need for additional passwords, permissions, or a technician on-site. Applications available in Software Center are licensed for use by members of the University. If you would like to request an application that is not listed, please submit a [https://www.wpunj.edu/helpdesk Help Desk ticket].

==Using Software Center==
# Click the Start button.
# Type Software Center and click when it appears. <br>[[File:Software-center-start-2020.png]]
# You will see a list of all available software. <br>[[Image:Software-Center-2020.png|700px]]
# Click the application you would like to install and click the Install button. Estimated installation times are listed for each application in the details section below the list.

* Click the Installation Status tab to monitor your installation and to see what software has been installed via the Software Center.
==Syncing Software Center==
* The software center will do a sync about once a week to get a list of all of the available software the university has to offer. This sync can be forced at any time by doing the following steps:
# Click Options. <br> [[File:SoftwareCenter-Option.png|150px]]
# Click the drop menu for computer maintenance <br>[[File:SoftwareCenter-ComputerMaintenance.png|800px]]
# Click 'Sync Policy' <br> [[File:SoftwareCenter-SyncPolicy.png|1500px]]

==Software Available in Software Center==
The following software is currently available in the Software Center:
::* 7-Zip
::* Adobe Brackets
::* [[Adobe Acrobat|Adobe Acrobat DC]]
::* Adobe CC Animate
::* Adobe CC Dreamweaver
::* Adobe CC Illustrator
::* Adobe CC InDesign
::* Adobe CC Photoshop
::* Adobe CC Premiere Pro
::* Autodesk Fusion 360
::* Autodesk Maya
::* Autodesk Meshmixer
::* Autodesk Mudbox
::* Autodesk Netfabb
::* Blender
::* [[webex|Cisco WebEx Meetings]]
::* FileZilla
::* IBM [[SPSS]] Statistics
::* MakerBot Print
::* [https://itwiki.wpunj.edu/index.php/Microsoft_Office_365#Microsoft_Teams Microsoft Teams]
::* R
::* R Studio
::* Sculptris Alpha 6
::* [[Treesize|Treesize Professional]]
::* VLC Media Player
::* Ultimaker Cura
::* [[Wolfram Mathematica]]
::* [[YuJa]] Software Capture
::* [[Zoom]]

==Software Pre-Installed on All Imaged Machines==
All University imaged machines include the following software:
::* MS Office 2016
::* Google Chrome
::* Notepad 2
::* SurePDF Plugin
::* Symantec Endpoint Protection
::* Cisco AMP for Endpoints
::* [[VPN Remote Access|Cisco Anyconnect VPN client (Laptops only)]]

Software that is already installed on the machine will be displayed on the "Installed Software" tab in the Software Center.

==Additional Software Pre-Installed on a Windows Student Lab Machine==
Lab machines are intended for use in a multi-user, public environment and include the following additional software:

::* IBM [[SPSS]] Statistics
::* SAS 9.4
::* [[Wolfram Mathematica]]

This list pertains to both desktop and laptop lab machines.
Please note that certain labs will include specialized software. A list of these labs can be found on the [http://www.wpunj.edu/it/user-services/Labs.dot User Services webpage].



[[Category:Windows]]
[[category:Software Guides]]
[[category:TC Portal]]
[[category:Help Desk]]