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Welcome to IT Wiki William Paterson University's public technology documentation repository.

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About

The IT Wiki houses technical documentation, how-tos, and step-by-step instructions related to a wide variety of technology services offered by William Paterson University. Many articles include easy to follow screenshots, pictures, and videos to illustrate instructions.

Featured Articles
Blackboard - Faculty Updated September 2015 Blackboard - Students IT Policies Emergency Notifications Mac OS Managed Software Center MS Office and Adobe CC for faculty and staff personal use New Faculty Technology Orientation Center for Teaching & Learning with Technology Software Guides

Services
Announcements - Campus wide Audio-Visual Design and Production Collaborate Web Conferencing Computer Lab Availability Generic Accounts Laptop Reservation Service List Manager Media Services Network storage (U drive, K drive) Streaming Media TV Wi-Fi Workarounds Video Conferencing Services Voicemail Online VPN Remote Access

Did you know...
...that NJVid is a great resource for videos and educational content available to integrate into your coursework? EmbedVideo does not recognize the video service "youtubehd".

Hours of Operation

You may contact Information Technology by submitting a ticket, or calling 973-720-4357.

Summer hours are in effect from May 20th - August 9th.
Our regular workday schedule will be in effect during the week of May 27th, June 17th and July 1st for holiday weeks. The University is closed Monday May 27th, Friday June 21st and Thursday July 4th.

Summer/Extended Workday

• Monday–Thursday: 8:00AM-10:00PM
• Friday: Closed
• Saturday: 9:00AM-5:00PM
• Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)

Regular Workday Schedule

• Monday–Thursday: 8:30AM-10:00PM
• Friday: 8:30AM-6:00PM
• Saturday: 9:00AM-5:00PM
• Sunday: On-call phone support (Priority issues left by voicemail will receive a call back within 4 hours)

Feedback

Request an article, notify us of an error, or send a note by creating a ticket.